Best Western Hotel & Spa Austria-La Terrasse
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Summary of reviewsBest Western Hotel & Spa Austria-La Terrasse garners significant praise from its guests for a variety of aspects, creating an overall positive impression of the establishment.
The hotel's location is highly lauded for its convenience and accessibility. Situated near major transport hubs such as tram and bus stations, the hotel provides easy access to the city center and other important locations like the CHU hospital, medical school and Geoffroy Guichard stadium. Its proximity to the main highway and train station makes it an excellent stopover for travelers. Despite being on a busy street, the hotel remains quiet and the efficient public transportation system enhances ease of navigation. The availability of parking, albeit paid, adds to the convenience.
Breakfast at the hotel stands out as a highlight among guests. Described as excellent and fantastic, it offers a varied and hearty selection catering to diverse tastes. The well-stocked buffet, fresh fruit and nicely decorated dishes exceed the expectations of many with the breakfast quality often noted as superb. The friendly and professional staff further enhance the breakfast experience, making it a memorable start to the day.
Dinner also receives commendation for its quality and value for money. Guests appreciate the variety and freshness of the traditional French cuisine served with the restaurant frequently described as a pleasant discovery. The evening bar service adds to the relaxed dining atmosphere and the popularity of the restaurant sometimes necessitates reservations. The overall sentiment is one of satisfaction with the dining options available.
The rooms, although sometimes described as slightly outdated in decor, are largely praised for their comfort and functionality. Guests frequently highlight the spaciousness and cleanliness of the rooms, as well as the modern touches and well-equipped amenities. While there are isolated complaints about narrow bathrooms, inadequate soundproofing and occasional odors, the overall feedback is positive, noting the comfort of the beds and the peaceful atmosphere.
Cleanliness throughout the hotel is generally well-regarded. Guests often describe the rooms as very clean, cozy and well-maintained with modern and clean furniture adding to the appeal. Although some minor maintenance issues and occasional dust in certain areas are noted, the thorough cleaning and professional management contribute to a comfortable stay.
The exceptional service and hospitality of the staff are consistently highlighted in reviews. Guests commend the warm and friendly welcome, the attentiveness and the professionalism displayed by the entire team. The quick and accommodating responses to requests, along with the personable demeanor of the staff, greatly enhance the overall positive experience. The reception staff, in particular, receive praise for their efficiency and kindness.
Lastly, the beds receive high marks for comfort with many guests highlighting the cozy and clean bedding. Issues such as two singles pushed together or uncomfortable pillows are rare with most guests expressing satisfaction with the bedding quality. King-size beds in spacious rooms add to the comfort, often complemented by the friendly staff and impeccable bedding.
Overall, the combination of a convenient location, excellent breakfast, satisfying dinner options, comfortable rooms, cleanliness and exceptional staff service make Best Western Hotel & Spa Austria-La Terrasse a highly recommended choice for travelers.
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The hotel's location is highly lauded for its convenience and accessibility. Situated near major transport hubs such as tram and bus stations, the hotel provides easy access to the city center and other important locations like the CHU hospital, medical school and Geoffroy Guichard stadium. Its proximity to the main highway and train station makes it an excellent stopover for travelers. Despite being on a busy street, the hotel remains quiet and the efficient public transportation system enhances ease of navigation. The availability of parking, albeit paid, adds to the convenience.
Breakfast at the hotel stands out as a highlight among guests. Described as excellent and fantastic, it offers a varied and hearty selection catering to diverse tastes. The well-stocked buffet, fresh fruit and nicely decorated dishes exceed the expectations of many with the breakfast quality often noted as superb. The friendly and professional staff further enhance the breakfast experience, making it a memorable start to the day.
Dinner also receives commendation for its quality and value for money. Guests appreciate the variety and freshness of the traditional French cuisine served with the restaurant frequently described as a pleasant discovery. The evening bar service adds to the relaxed dining atmosphere and the popularity of the restaurant sometimes necessitates reservations. The overall sentiment is one of satisfaction with the dining options available.
The rooms, although sometimes described as slightly outdated in decor, are largely praised for their comfort and functionality. Guests frequently highlight the spaciousness and cleanliness of the rooms, as well as the modern touches and well-equipped amenities. While there are isolated complaints about narrow bathrooms, inadequate soundproofing and occasional odors, the overall feedback is positive, noting the comfort of the beds and the peaceful atmosphere.
Cleanliness throughout the hotel is generally well-regarded. Guests often describe the rooms as very clean, cozy and well-maintained with modern and clean furniture adding to the appeal. Although some minor maintenance issues and occasional dust in certain areas are noted, the thorough cleaning and professional management contribute to a comfortable stay.
The exceptional service and hospitality of the staff are consistently highlighted in reviews. Guests commend the warm and friendly welcome, the attentiveness and the professionalism displayed by the entire team. The quick and accommodating responses to requests, along with the personable demeanor of the staff, greatly enhance the overall positive experience. The reception staff, in particular, receive praise for their efficiency and kindness.
Lastly, the beds receive high marks for comfort with many guests highlighting the cozy and clean bedding. Issues such as two singles pushed together or uncomfortable pillows are rare with most guests expressing satisfaction with the bedding quality. King-size beds in spacious rooms add to the comfort, often complemented by the friendly staff and impeccable bedding.
Overall, the combination of a convenient location, excellent breakfast, satisfying dinner options, comfortable rooms, cleanliness and exceptional staff service make Best Western Hotel & Spa Austria-La Terrasse a highly recommended choice for travelers.
Hotel with Spa
This 3-star hotel offers a spa with a sauna, steam room, and various treatments. Guests have praised the skilled therapists and serene ambiance, making it ideal for relaxation. Its central location allows easy access to Saint-Etienne's attractions.
Family Friendly Hotel
This hotel offers family rooms and spa facilities, which can be enjoyable for both parents and children. It is located within a reasonable distance of the city center.
Dog Friendly Hotel
This hotel is tagged as dog-friendly. Besides being pet-friendly, it offers additional amenities like a spa, enhancing the stay for both guests and their pets.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi and a spa, ensuring guests can stay connected while enjoying wellness facilities. Its location in Saint-Étienne adds to its appeal for travelers.
3-Star Hotel
This hotel offers a modern and cozy setting, suitable for both tourists and business travelers. It's located near attractions and public transport, with amenities such as air conditioning and Wi-Fi, plus a spa for relaxation.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Guest Reviews
'Best Western Hotel & Spa Austria-La Terrasse' enjoys an excellent location praised by guests for its convenience and accessibility. The hotel is ideally positioned near major transport hubs, such as tram and bus stations, providing seamless access to the city center within minutes. Its proximity to the CHU hospital, a medical school and the Geoffroy Guichard stadium makes it a favorable choice for both medical professionals and event attendees.
Located just off the main highway and near the train station, it's also a great stopover spot for travelers on the road. Despite being situated on a busy street, the hotel remains surprisingly quiet, allowing guests to rest without disturbance. The presence of a tram right in front of the hotel enhances ease of travel, ensuring guests can navigate the city effortlessly.
Public transport connections are exceptional and the nearby amenities enhance the convenience factor. For guests with vehicles, parking is available directly in front of the hotel, although it is paid. The hotel's location, combined with the efficient public transportation network, offers substantial value for money. Overall, cleanliness, helpful staff and easy navigation to various parts of the city make this hotel a preferred choice among visitors.
Guests at Best Western Hotel & Spa Austria-La Terrasse frequently highlight the breakfast as a standout feature of their stay. Described by many as excellent, fantastic and even a real gem, the breakfast offers a hearty and varied selection that caters to a wide range of tastes. Guests appreciate the well-stocked buffet with fresh fruit and nicely decorated dishes. The quality and variety seem to be a key point with multiple reviews noting the abundance and completeness of the options available, including both cold and hot choices.
Several reviews mention the breakfast as exceeding French standards with phrases like very good, top breakfast and exceptional frequently used. The breakfast is also described as being prepared with care and variety, adding to the overall enjoyment of the meal. Some noted small issues such as sparse offerings and lower-quality industrial products, but these were rare compared to the overwhelming praise.
The breakfast experience is complemented by friendly and professional staff, further enhancing the positive start to the day. Overall, the breakfast at Best Western Hotel & Spa Austria-La Terrasse is highly regarded among guests, making it a notable highlight of the hotel.
The dinner experience at the Best Western Hotel & Spa Austria-La Terrasse consistently receives praise from its guests. The quality of the food is often described as excellent with many diners noting the meals are superb and of great value for money. Guests appreciate the variety and freshness of the dishes, highlighting the traditional French cuisine that the chef clearly enjoys preparing. The restaurant itself is frequently mentioned as very pleasant and a nice discovery, offering a menu that is both varied and not repetitive.
The evening bar service adds to the dining experience, providing a relaxed atmosphere for those looking to enjoy their time on the terrace. Breakfasts are also noted for their variety and deliciousness. While some reviews point out minor critiques about the originality and cost, the overall sentiment is one of satisfaction with the dining options available. The restaurant's popularity sometimes necessitates making reservations, a testament to its positive reputation.
Overall, the hotel restaurant is recognized for its excellent cuisine, great quality and value, making it a delightful addition to the stay at this charming establishment.
The guest reviews of Best Western Hotel & Spa Austria-La Terrasse offer a range of insights about the rooms. While the decor is sometimes described as outdated, many guests found the rooms comfortable and functional. The spaciousness and cleanliness of the rooms are frequently praised with several noting modern touches and well-equipped amenities. Isolated complaints mention issues like narrow bathrooms, inadequate soundproofing and occasional odors, but these seem to contrast with numerous positive experiences of quiet and superb rooms. Despite some areas needing refurbishment, the majority of feedback highlights the comfortable beds and peaceful atmosphere. The hotel's location near busy streets and tram tracks posed no significant noise problems for most, contributing to a generally restful stay. Overall, the blend of comfort, cleanliness and functionality appears to leave a favorable impression on many visitors.
The reviews of the beds at Best Western Hotel & Spa Austria-La Terrasse reveal a largely positive sentiment. Guests frequently describe the beds as comfortable with some noting the particularly cozy and clean bedding. Many mentioned the bedding as a highlight, appreciating the very comfortable mattresses and bedding materials. The rooms themselves were noted for being comfortable and clean, contributing to an overall good night's sleep. A few reviews did mention issues such as beds being two singles pushed together when a single large bed was requested and a couple of guests found the bedding to be uncomfortable or the pillows too hard. However, these issues seemed to be less common with most guests being quite satisfied with the bed quality. The presence of king-size beds in spacious rooms was also mentioned, adding to the overall comfort experience. Friendly staff and impeccable bedding often enhanced the pleasant stay.
Best Western Hotel & Spa Austria-La Terrasse receives positive feedback for its cleanliness, making it a generally clean and comfortable choice for travelers. Guests commonly note the clean and renewed appearance of the hotel with rooms described as very clean, warm and cozy. The cleaning is reportedly thorough, leaving rooms smelling fresh and well-maintained. Modern and clean furniture adds to the appeal and managers come across as very professional and friendly.
However, some areas for improvement have been pointed out. Though rooms are typically clean, occasional dust and minor maintenance issues are noted, especially in bathrooms. A few reviews mention that corridors and staircases could be cleaner. Despite these minor concerns, the overall positive remarks about cleanliness, combined with excellent breakfast offerings, suggest that the hotel provides a pleasant stay for most guests.
The staff at Best Western Hotel & Spa Austria-La Terrasse consistently receive high praise for their exceptional service and hospitality. Guests frequently mention the warm and friendly welcome they receive upon arrival, as well as the attentiveness and professionalism displayed by the entire team. The staff are described as extremely helpful, courteous and always ready to meet the needs of the customers. Their readiness to assist is highlighted by numerous reviewers who appreciate the quick and accommodating responses to their requests.
The hotel's cleanliness and the professionalism of the staff contribute significantly to the overall positive experience, making guests feel comfortable and valued. Reviewers note the personable and cheerful demeanor of the team, which adds to the overall pleasant atmosphere of the hotel. The reception staff, in particular, garners commendation for their exceptional service and ability to handle guest needs efficiently and kindly. The combination of a warm welcome, excellent hospitality and professional service sets a high standard at this establishment, ensuring that guests feel well taken care of during their stay.
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Location
Located just off the main highway and near the train station, it's also a great stopover spot for travelers on the road. Despite being situated on a busy street, the hotel remains surprisingly quiet, allowing guests to rest without disturbance. The presence of a tram right in front of the hotel enhances ease of travel, ensuring guests can navigate the city effortlessly.
Public transport connections are exceptional and the nearby amenities enhance the convenience factor. For guests with vehicles, parking is available directly in front of the hotel, although it is paid. The hotel's location, combined with the efficient public transportation network, offers substantial value for money. Overall, cleanliness, helpful staff and easy navigation to various parts of the city make this hotel a preferred choice among visitors.
Breakfast
Several reviews mention the breakfast as exceeding French standards with phrases like very good, top breakfast and exceptional frequently used. The breakfast is also described as being prepared with care and variety, adding to the overall enjoyment of the meal. Some noted small issues such as sparse offerings and lower-quality industrial products, but these were rare compared to the overwhelming praise.
The breakfast experience is complemented by friendly and professional staff, further enhancing the positive start to the day. Overall, the breakfast at Best Western Hotel & Spa Austria-La Terrasse is highly regarded among guests, making it a notable highlight of the hotel.
Dinner
The evening bar service adds to the dining experience, providing a relaxed atmosphere for those looking to enjoy their time on the terrace. Breakfasts are also noted for their variety and deliciousness. While some reviews point out minor critiques about the originality and cost, the overall sentiment is one of satisfaction with the dining options available. The restaurant's popularity sometimes necessitates making reservations, a testament to its positive reputation.
Overall, the hotel restaurant is recognized for its excellent cuisine, great quality and value, making it a delightful addition to the stay at this charming establishment.
Rooms
Beds
Cleanliness
However, some areas for improvement have been pointed out. Though rooms are typically clean, occasional dust and minor maintenance issues are noted, especially in bathrooms. A few reviews mention that corridors and staircases could be cleaner. Despite these minor concerns, the overall positive remarks about cleanliness, combined with excellent breakfast offerings, suggest that the hotel provides a pleasant stay for most guests.
Staff
The hotel's cleanliness and the professionalism of the staff contribute significantly to the overall positive experience, making guests feel comfortable and valued. Reviewers note the personable and cheerful demeanor of the team, which adds to the overall pleasant atmosphere of the hotel. The reception staff, in particular, garners commendation for their exceptional service and ability to handle guest needs efficiently and kindly. The combination of a warm welcome, excellent hospitality and professional service sets a high standard at this establishment, ensuring that guests feel well taken care of during their stay.
No, Best Western Hotel & Spa Austria-La Terrasse doesn't have any pool.
Yes, a spa is available at Best Western Hotel & Spa Austria-La Terrasse.
Yes, Best Western Hotel & Spa Austria-La Terrasse welcomes dogs.
No, parking facilities aren't available at Best Western Hotel & Spa Austria-La Terrasse.
No, Best Western Hotel & Spa Austria-La Terrasse doesn't have a gym.
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