Novotel Saint-Étienne Centre Gare Châteaucreux

Saint-Etienne 45.44239800, 4.40085100 , 5 Cours Antoine Guichard (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsNovotel Saint-Étienne Centre Gare Châteaucreux is highly recommended, particularly for its strategic location, service, and amenities, offering an inviting stay for travelers visiting Saint-Étienne. The hotel’s prime location across from the SNCF train station makes it exceptionally convenient for guests arriving or departing by rail, and its proximity to the tramway and downtown enhances local exploration with ease. Visitors consistently appreciate the safe and accessible environment the hotel provides, integrating comfort with convenience seamlessly.

Guests frequently commend the breakfast experience, which is characterized by a diverse and high-quality buffet that satisfies various tastes despite some considering the price slightly high. The option of enjoying breakfast on the terrace is a delightful touch, contributing to a positive start to the day. Furthermore, the rooms receive glowing reviews for their cleanliness, spaciousness, and modern decor, creating a welcoming and restful atmosphere. The impeccable soundproofing in the rooms ensures a quiet stay, complemented by comfortable and praised bedding.

Cleanliness is a standout feature at the hotel, with both rooms and common areas noted for their immaculate maintenance. This level of cleanliness, alongside a friendly staff, fosters a serene and modern ambiance. The staff is frequently described as attentive, friendly, and professional, contributing significantly to the warmth and ease guests feel during their stay. Their dedication enhances the hotel's inviting environment, leaving a lasting positive impression.

Although parking opinions are mixed, with some guests finding the available underground parking convenient while others struggle with its navigational challenges, the hotel does offer accessible options for those with vehicles. The comfort of the beds is consistently highlighted, ensuring a restful night, despite minor concerns about mattress firmness.

Overall, Novotel Saint-Étienne Centre Gare Châteaucreux presents a commendable choice for travelers seeking comfort, connectivity, and excellent service while visiting the city.
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Hotel near Golf Courses
This hotel offers a golf course and is conveniently located near the train station, providing easy access to transportation. It also offers recreational opportunities.

Hotel Taking Steps Towards Sustainability
This hotel is an Eco-Certified Property, participating in the Green Key program by the Foundation for Environmental Education. It uses LED light bulbs for over 80% of its lighting, provides eco-friendly cleaning products and toiletries, and maintains a recycling program.

Dog Friendly Hotel
This hotel provides a convenient location and welcomes pets. As a 4-star hotel, it ensures a comfortable experience for both guests and their canine companions.

Hotel with Parking
Offers private indoor paid parking with 21 spaces, available 24/7 with a maximum height of 1.89m, ensuring secure parking close to the station.

Accessible Hotel
This hotel offers dedicated rooms equipped for guests with reduced mobility. It is wheelchair accessible and provides facilities for disabled guests, including higher level toilets and accessible parking. Upper floors are accessible by elevator.

4-Star Hotel
This 4-star hotel is located near the train station, offering convenient access to the city. It features contemporary design, upscale amenities, a fitness center, a restaurant, and a bar/lounge, providing a comfortable and stylish stay.

Hotel with Tennis Courts

Room Types
Classic Queen Room The double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Classic Twin Room The twin room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as city views. The unit has 2 beds.

Two Adjacent Rooms The spacious family room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The family room features a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as city views. The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
Nestled conveniently in Saint-Étienne, Novotel Saint-Étienne Centre Gare Châteaucreux boasts an exceptional location that appeals to many travelers. Its position directly across from the SNCF train station offers unparalleled access and ease for guests arriving or departing by rail, making it an ideal choice for those prioritizing connectivity. The hotel also takes advantage of the proximity to the tramway, enabling straightforward exploration of the city without hassle. Additionally, this modern establishment is just a short 10-minute journey from downtown Saint-Étienne, allowing visitors to seamlessly weave leisure or business into their itineraries. Guests consistently praise the secure and comfortable environment alongside its strategic location, describing it as perfectly placed for convenient travel and access to local amenities.

Breakfast
At Novotel Saint-Étienne Centre Gare Châteaucreux, breakfast appears to be a memorable and largely enjoyable experience for guests. The buffet consistently impresses with its variety and abundance, offering a wide choice of delicious items that cater to different tastes. Many guests found the breakfast to be of high quality, highlighting its deliciousness and heartiness. The option to enjoy breakfast on the terrace adds an appealing touch for those looking for a pleasant start to their day. However, it should be noted that while the breakfast receives high praise, the price per person might feel a bit steep for some. Overall, the breakfast at this hotel is well-regarded, contributing to an excellent guest experience.

Rooms
The guest reviews for Novotel Saint-Étienne Centre Gare Châteaucreux highlight a highly positive experience regarding the hotel's rooms. Emphasized for their cleanliness, the rooms are consistently described as clean, comfortable, and spacious, providing a welcoming atmosphere for visitors. Guests appreciate the modern and understated decor, which lends the hotel a distinct character. Excellent soundproofing ensures a quiet stay, contributing to the overall comfort. The rooms are equipped with good amenities, and the bedding receives particular praise for its comfort. Overall, the hotel rooms are beautifully maintained and provide everything needed for a restful night, creating a secure and pleasant environment for all guests.

Beds
At Novotel Saint-Étienne Centre Gare Châteaucreux, guests have consistently praised the comfort of the beds, highlighting their exceptional quality. The bedding receives frequent commendations, described as perfect and of good quality, contributing to a very comfortable sleep experience. Though one guest noted the mattress was composed of two smaller twin mattresses, making it less suitable for their preference, the overall reception of the beds is positive. With comments about new and comfortable bedding, guests can expect a restful night's sleep. Some minor concerns about mattress firmness were mentioned, yet the overall impressions focus on the comfort provided by the hotel's bedding.

Cleanliness
Novotel Saint-Étienne Centre Gare Châteaucreux earns high marks for its impressive cleanliness, consistently noted by guests as a key highlight of their stay. The hotel shines with its well-maintained and functional rooms, offering a clean and comfortable environment that travelers appreciate. The common areas are also praised for their impeccable cleanliness, contributing to an overall sense of calm and modernity. Positioned conveniently next to the train station, the hotel meets expectations for accessibility while maintaining a quiet atmosphere. Although comments mention that the sheets could be softer, the overall attention to cleanliness and the friendly, accommodating staff make it a reliable choice for visitors seeking a tidy and serene stay.

Staff
At Novotel Saint-Étienne Centre Gare Châteaucreux, guests are consistently impressed by the commendable service provided by the hotel’s staff. Described as attentive, friendly, and helpful, the staff members go above and beyond to make visitors feel at ease. Guests frequently note the warm welcome they receive upon arrival, highlighting the superb service at the reception as particularly outstanding. The team is often praised for being professional, efficient, and considerate, balancing cheerfulness with discretion to provide a pleasant experience. Despite one mention of unfriendliness, the overwhelming consensus depicts a picture of a hotel with fantastic staff dedication, leaving a positive impression on those who stay. Overall, the staff's friendliness and helpfulness contribute significantly to the welcoming atmosphere of the hotel, enhancing the overall guest experience.

Parking
Parking at Novotel Saint-Étienne Centre Gare Châteaucreux receives a mix of positive and negative feedback from guests. On the positive side, parking is available and conveniently located under the hotel, with some guests finding it easy to access. The garage connects directly to the rooms via an elevator, adding a layer of convenience for hotel patrons. However, several guests mention challenges with the underground parking facility. Descriptions range from narrow entrances to limited spaces, making it difficult to navigate. Some guests even describe it as a maze, adding complexity to parking. While parking is available for a fee, the arrangement is not considered convenient by all, and it may be necessary for guests to seek alternative parking solutions if the hotel's capacity is reached.


No, Novotel Saint-Étienne Centre Gare Châteaucreux doesn't have any pool.

No, a spa isn't available at Novotel Saint-Étienne Centre Gare Châteaucreux.

Yes, Novotel Saint-Étienne Centre Gare Châteaucreux welcomes dogs.

Yes, parking facilities are available at Novotel Saint-Étienne Centre Gare Châteaucreux.

No, Novotel Saint-Étienne Centre Gare Châteaucreux doesn't have a gym.

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