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Summary of reviewsUrban Style, Hôtel Le Cheval Noir in Saint-Étienne is lauded for its central location, offering easy access to local attractions, bars, and restaurants, and proximity to tram stops for convenient public transportation. The location provides a perfect blend of urban convenience and accessibility, enhancing the overall guest experience.
The breakfast at the hotel garners mixed reviews; however, many guests appreciate its comprehensive continental offerings, noting it as a satisfactory start to their day. Despite occasional setbacks related to price and minor incidents, the breakfast is largely considered a positive aspect, with the hotel's central location adding to its appeal.
Guests have varied experiences with the hotel's rooms, with many praising their spaciousness, modern design, and luxurious features like hydrotherapy bathtubs and Tropezian terraces. Rooms with balconies offer charming views, and cleanliness is largely appreciated. Although issues such as small room sizes and outdated bathroom fixtures are occasionally noted, the overall atmosphere is conducive to relaxation and comfort.
Cleanliness at Urban Style, Hôtel Le Cheval Noir receives mixed feedback, but many guests find the rooms clean and well-maintained enough for short stays. Some minor issues like mold in the bathroom and unwelcoming public areas are mentioned, but the friendly and helpful staff often mitigate these concerns, contributing to a generally positive reception.
The hotel's staff consistently earns high praise for their friendliness, professionalism, and attentiveness. The multilingual receptionists and service staff go above and beyond to ensure guests feel valued and comfortable, embodying the qualities of perfect hosts that leave a lasting positive impression.
For those traveling by car, the hotel offers secure garage parking, which, despite being slightly narrow, accommodates smaller vehicles and motorcycles well. This convenient parking option adds to the ease of travel into and out of the city, enhancing the overall guest experience.
Overall, while there are areas that could benefit from improvements, Urban Style, Hôtel Le Cheval Noir provides a pleasant and practical stay in Saint-Étienne, with its advantageous location and exceptional staff standing out as significant positives. Show more
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Categories
Hotel with Parking
This hotel offers paid private and secured parking, including a garage option, ensuring the safety of parked vehicles.
Accessible Hotel
This hotel offers rooms for people with reduced mobility. All accommodations are served by an elevator, ensuring accessibility to all floors.
3-Star Hotel
Urban Style, Hôtel Le Cheval Noir, Saint-Étienne, is conveniently located and offers well-regarded service. It provides a comfortable base for exploring the city's attractions.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Room Types
Single RoomThe single room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 1 bed.
Quadruple RoomThe quadruple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a hairdryer. The quadruple room offers a flat-screen TV, a tea and coffee maker, a wardrobe, parquet floors as well as an inner courtyard view. The unit offers 2 beds.
double room balnéoThis double room's special feature is the spa bath. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are provided in this spacious double room. The unit offers 2 beds.
Double Room with TerraceThis air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit has 1 bed.
Suite with TerraceThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. Featuring a terrace, this suite also provides soundproof walls, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.
Junior SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe, as well as heating. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
Urban Style, Hôtel Le Cheval Noir in Saint-Étienne enjoys a prime position right in the heart of the city. Guests consistently highlight the hotel's central location as one of its standout features. It's just steps away from Place Dorian and within a short walking distance to a variety of bars and restaurants, making it an ideal base for exploring the vibrant local scene. Additionally, the proximity to tram stops provides convenient access to public transport, allowing for easy exploration of the wider area. The hotel's location offers a perfect blend of urban convenience and accessibility, contributing to a pleasant and enjoyable stay for those visiting Saint-Étienne.
Breakfast
Guests at the Urban Style Hôtel Le Cheval Noir in Saint-Étienne have varied opinions on the breakfast experience. Many appreciate the breakfast for its simplicity and effectiveness, noting it as a quite decent offering that satisfactorily starts the day. The continental breakfast is often described as comprehensive and delicious, highlighting a satisfying range of choices for those who appreciate traditional breakfast fare. While some find the breakfast to be very good, contributing positively to their overall stay, others feel the price may not justify the selection and quality of the available items. There are rare mentions of unfortunate incidents, such as ceiling issues in the breakfast area, that detract from the dining experience. Despite these occasional setbacks, the hotel's central location enhances the appeal of the breakfast, making it convenient for guests exploring Saint-Étienne.
Rooms
Urban Style, Hôtel Le Cheval Noir in Saint-Étienne offers a varied experience when it comes to its accommodations. Many guests appreciate the spaciousness and modern design of certain rooms, with features like hydrotherapy bathtubs and Tropezian terraces adding a touch of luxury. Rooms with balconies provide charming vistas over the rooftops and hills of Saint-Étienne, adding to the hotel's appeal. A number of rooms are highlighted for their spotless cleanliness and comfortable bedding, contributing to a restful stay. The quiet ambiance in the rooms is often mentioned as a positive aspect, enhancing relaxation for guests.
However, the reviews also mention inconsistencies such as room size, which tend to be small in some cases, and issues with the quality of materials used, including outdated bathroom fixtures. Despite these occasional downsides, the hotel's location is favorable, offering easy access to local attractions, making it a practical choice for visitors looking to explore the area. While some areas might need improvements, the overall experience seems to be pleasant, especially if opting for the more updated and spacious accommodations.
Cleanliness
Urban Style, Hôtel Le Cheval Noir in Saint-Étienne receives mixed feedback regarding its cleanliness. Many guests appreciate the cleanliness of the rooms, describing them as clean and acceptable for short stays. The hotel's location is excellent, offering convenient access to central attractions, and the staff consistently earns praise for being very friendly and helpful. However, some guests encountered issues such as mold in the bathroom and occasional small cleanliness problems. Additionally, there are concerns about a restroom door that doesn't close properly and an unwelcoming dining room area, which may detract from the overall experience. Despite these issues, the positive aspects of cleanliness and the hotel's advantageous location are generally well received.
Staff
At Urban Style, Hôtel Le Cheval Noir in Saint-Étienne, guests are greeted with exceptionally friendly and welcoming staff, making a profound positive impact on their stay. The reception team is consistently praised for their professionalism and cheerful demeanor, providing guests with a warm welcome and attentive service. Multilingual receptionists enhance the experience by assisting guests with various requests, ensuring that everyone feels at ease regardless of language barriers. The staff go above and beyond, available at all times to provide insightful advice and assistance, embodying the qualities of perfect hosts. Whether it's the concierge or the housekeeper managing many tasks with a smile, the team demonstrates remarkable kindness and helpfulness, leaving guests feeling truly valued and comfortable.
Parking
Located conveniently close to the heart of Saint-Étienne and well-connected by public transport, Urban Style, Hôtel Le Cheval Noir offers a range of parking options that enhance the experience for guests. For those driving, the hotel provides a secure garage parking solution right on the premises. This private parking facility is appreciated for its security, despite being somewhat narrow, which may pose challenges for larger vehicles like station wagons. However, it easily accommodates motorcycles and smaller cars. The inclusion of such secure and convenient parking options makes travel in and out of the city more manageable, contributing noticeably to the overall convenience of a stay at this hotel.
No, Urban Style, Hôtel Le Cheval Noir, Saint-Étienne doesn't have any pool.
No, a spa isn't available at Urban Style, Hôtel Le Cheval Noir, Saint-Étienne.
No, Urban Style, Hôtel Le Cheval Noir, Saint-Étienne doesn't allow dogs.
Yes, parking facilities are available at Urban Style, Hôtel Le Cheval Noir, Saint-Étienne.
No, Urban Style, Hôtel Le Cheval Noir, Saint-Étienne doesn't have a gym.