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Summary of reviewsTerres de France - Domaine du Palais receives high praise for its exceptional location and welcoming atmosphere. Situated in the historic village of Saint-Lizier within the Bishops’ Palace complex, the hotel offers guests a tranquil retreat with stunning views of the Pyrenees. Its location is ideal for exploring nearby historical monuments, dining options, and nature trails, all enhanced by the serene, medieval town setting. The spacious, modern apartments are thoughtfully designed to provide comfort while echoing the region's rich history, making them suitable for families and visitors seeking a restful getaway.
The cleanliness and amenities of the accommodations are generally well-received, with guests finding them spacious and well-equipped. Although some have pointed out areas that require more thorough cleaning and minor updates to furnishings, the overall presentation receives positive feedback, especially for value for money. The friendly and efficient staff, noted for their exceptional hospitality, contribute significantly to guests' enjoyable experiences. Always willing to assist, staff members like Guillaume and Veronique enhance the welcoming ambiance with their helpful recommendations and attention to detail.
Parking is praised for its convenience and proximity to the building, making it easy for guests to access their vehicles and manage their luggage efficiently. While some challenges arise during peak times, the serene environment and the scenic beauty of the location remain a significant draw. However, bedding comfort receives mixed reviews; while some find the beds comfortable, others report issues with mattress quality and bedding arrangements.
Overall, Terres de France - Domaine du Palais is lauded for its picturesque setting, accommodating staff, and spacious apartments, offering an enriching and relaxing experience for those visiting the beautiful region of Saint-Lizier. Show more
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Cheap Aparthotel
An aparthotel in Saint-Lizier, which can offer a balance of hotel services and self-catering facilities at a reasonable price. Aparthotels are great for those seeking a bit more space and flexibility.
3-Star Aparthotel
Listed as a 3-star property with excellent (8.1) and very good (4.2) ratings. While listed as an aparthotel internally, search results identify it as a 3-star hotel option offering reliable accommodation.
Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Aparthotel with Parking
Accessible Aparthotel
Room Types
One-Bedroom ApartmentThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides soundproof walls, a seating area, a dining area, a wardrobe and a flat-screen TV. The unit offers 1 bed.
One-Bedroom ApartmentThis apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers soundproof walls, a seating area, a dining area, a wardrobe and a flat-screen TV. The unit has 2 beds.
Apartment - Split LevelThis apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and a hairdryer. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides soundproof walls, a seating area, a dining area, a wardrobe, as well as a flat-screen TV. The unit offers 4 beds.
Superior ApartmentThis apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which features a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a flat-screen TV, soundproof walls, a seating area, a dining area as well as mountain views. The unit has 4 beds.
ApartmentThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a flat-screen TV, soundproof walls, a seating area, a dining area as well as mountain views. The unit offers 2 beds.
Guest Reviews
7.8
Good
Location
Nestled in the heart of a historically rich and picturesque setting, Terres de France - Domaine du Palais offers an exceptional location for its guests. Located directly within the walls of the Bishops’ Palace complex in the charming village of Saint-Lizier, the hotel provides not only a tranquil retreat but also easy access to an array of historical monuments. With stunning views overlooking the Pyrenees, visitors can bask in the beauty of the surroundings from their accommodations or the restaurant balcony. The spacious, modern apartments are designed thoughtfully, balancing comfort with a sense of history in the medieval town setting. Guests appreciate the serenity, spaciousness, and the quiet ambiance of the location, making it ideal for both relaxation and exploration. Conveniently, there is free parking and the option for scenic hiking routes. Close to notable sites, including the museum and the church of Sède, and nestled among excellent dining options, this location combines splendor and practicality perfectly. The attentive and friendly staff further enhance the experience, making this historically rich destination a captivating place to stay.
Rooms
Terres de France - Domaine du Palais offers accommodations that impress with their spaciousness and thoughtful design. Many guests found the apartments to be notably roomy, making them ideal for families seeking comfort during their stay. The apartments are well-equipped, featuring kitchenettes and necessary amenities, ensuring a convenient and pleasant visit.
The setting is described as lovely and charming, contributing to a tranquil and relaxing atmosphere. The rooms boast good views and a quiet environment, perfect for a restful retreat. While there are mentions of some areas for improvement, such as the absence of shutters to block out light and certain furnishings needing an upgrade, the overall cleanliness of the bedding, bathroom, and kitchen received positive feedback.
Although some guests noted that certain aspects of the decor did not meet expectations, the positive aspects of space and location often compensate. Terres de France - Domaine du Palais is appreciated for offering a combination of comfort, utility, and beauty in a spacious setting.
Beds
At Terres de France - Domaine du Palais, the reviews of the beds paint a mixed picture with notable room for improvement. Guests appreciated the overall comfort and size of the apartments, with some mentioning extremely comfortable beds and good bedding. The availability of large king-size beds was also a positive highlight. However, many found the mattresses and bedding quality to be disappointing. The predominant complaints stemmed from uncomfortable spring mattresses that were too hard or too soft, leading to disrupted sleep and back pain. Issues with the bedding included unsuitable bed linens and a lack of fitted sheets to secure single mattresses together on double beds. The absence of air conditioning in the rooms, compounded by noisy and inefficient fans, further added to the discomfort, especially on hot nights. Overall, while the apartments were largely praised for their spaciousness, the inconsistent quality of the bedding detracted from the otherwise positive experiences of some guests.
Cleanliness
Terres de France - Domaine du Palais offers accommodation with a mix of praise and critique concerning cleanliness. Guests appreciate the spacious and well-equipped apartments, often noting that they are pleasantly clean and tidy. There are mentions of cleanliness being a good value for money, with comfortable bedding and appealing interiors contributing to a positive stay. The location itself is often highlighted as beautiful and interesting, providing a serene backdrop for guests to enjoy their accommodations.
However, some guests have encountered issues with the cleanliness that detract from the overall experience. Common complaints include the presence of cobwebs, dust, and dirt in various parts of the apartment. Bathrooms were sometimes reported to be less clean, with mold and unpleasant odors troubling some visitors. Others found unclean dishware and had to redo cleaning tasks themselves upon arrival. While the apartment settings and management are generally favorable, attention to detailed cleaning could enhance visitor satisfaction significantly.
Overall, while some apartments are noted to be clean with large spaces and comfortable amenities, improvements in thorough cleaning practices could offer a more consistently enjoyable experience for all guests.
Staff
Terres de France - Domaine du Palais boasts a remarkable level of hospitality that leaves a lasting impression on its guests. The staff is routinely described as accommodating, attentive, and friendly, ensuring that visitors feel genuinely welcomed from the moment they arrive. Receptionists, like Guillaume and Veronique, stand out for their warmth and willingness to provide helpful information, making check-in a breeze and delivering excellent hospitality consistently. Despite instances when the reception may not be staffed round-the-clock, the staff's responsiveness often compensates, offering support whenever required, even extending their service beyond typical duties, such as helping to track and return items left in the restaurant.
The reviews emphasize the courtesy and efficiency of the reception process, along with the detailed explanations given for various inquiries, suggesting that guests are well-informed about their stay. The sincere goodwill and kindness at the reception contribute significantly to the overall pleasant atmosphere. Moreover, the staff's local expertise and restaurant recommendations elevate the travel experience, helping guests navigate and enjoy the surrounding area.
While feedback occasionally mentions instances of unavailability or a lack of room guidance, these are overcome by the general positivity about staff interactions, underscoring the importance of human connection and service quality. The setting complements the hospitality, as guests often comment on the beauty of the location and the comfort of the accommodations, which enhances their overall experience at the residence.
Parking
Terres de France - Domaine du Palais offers several parking options, which guests generally appreciate for their convenience and accessibility. Located within a magnificent park, the establishment boasts free private parking close to the building, enhancing its appeal to visitors seeking ease of access. Many reviews highlight how easy it is to park and manage luggage without a lengthy walk. Cyclists will find a place to shelter their bicycles, offering added convenience. Although some have faced challenges with limited parking spaces during peak times, the overall availability is valued. However, the restriction on car parking near the entrance needs better enforcement to preserve the scenic view. Despite these challenges, the property's serene environment and proximity to parking make it a favorable choice for guests.
No, Terres de France - Domaine du Palais doesn't have any pool.
No, a spa isn't available at Terres de France - Domaine du Palais.
Yes, Terres de France - Domaine du Palais welcomes dogs.
Yes, parking facilities are available at Terres de France - Domaine du Palais.
No, Terres de France - Domaine du Palais doesn't have a gym.