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Summary of reviewsHôtel Nell is generally well-received by guests for its quiet and convenient location. Situated in a tranquil area with easy and free parking, it offers a serene ambiance with a lovely garden and accessibility to nearby attractions like Giverny and Monet's Gardens. The hotel's accessibility and peaceful setting make it favored among tourists, especially cyclists and those on short business stays.
Breakfast at the hotel is a standout feature with guests praising its generous and hearty buffet, which caters to various tastes with a good variety of sweet and savory options. Although there are minor criticisms about the freshness of some fruits, the breakfast is overall positively reviewed for its quality and reasonable pricing. Dinner experiences are mixed, but many commend the homemade cuisine and the quality of the food, although some items and the occasional closure of the restaurant gather minor complaints.
The rooms receive mixed feedback, generally noted for being quiet and equipped with comfortable beds, conducive to a peaceful night’s sleep. However, some guests point out that the rooms could benefit from renovations and improved cleanliness. While some appreciate the spaciousness of certain rooms, others find them too small for more than two people, indicating a need for better room layouts.
Cleanliness is another area where reviews are varied. Many guests find the rooms clean and welcoming, enhanced by the staff's dedication and COVID-19 measures. Some issues with outdated decor and the condition of amenities were noted, but generally, the hotel's cleanliness is satisfactory.
The hotel's exceptional staff is frequently highlighted for their friendliness, professionalism and attentiveness. Guests appreciate the positive attitude and willingness of the staff to go the extra mile, making stays pleasant and problem-free.
Ample and accessible parking facilities are another highly praised aspect. The spacious, free parking right in front of the hotel is convenient for guests, especially those visiting local sights by car, despite minor size concerns for larger vehicles.
Lastly, while the beds earn mixed reviews, many find them comfortable and conducive to a good night's sleep. Some guests did note issues with mattress firmness and unevenness.
In conclusion, Hôtel Nell offers a quiet, accessible location with commendable service and satisfactory amenities, though it could benefit from updates to rooms and selective improvements in cleanliness and bedding quality to enhance the overall guest experience. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes pets.
3-Star Hotel
Located in Saint-Marcel, this hotel offers standard amenities for a comfortable stay. Its location provides convenient access to local attractions.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Double RoomThe rooms offer views of the garden and include a flat-screen TV with satellite channels and facilities for making hot drinks.
Classic Triple RoomOffering free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room offers soundproof walls, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Comfort Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room provides soundproof walls, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 3 beds.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features soundproof walls, a wardrobe, a carpeted floor, a flat-screen TV with cable channels, as well as garden views. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Hôtel Nell boasts a quiet and convenient location that's appreciated by many of its guests. Nestled in a tranquil area, the hotel offers easy and free parking, making it an excellent choice for those driving in. It's part of a commercial estate, so a hypermarket and various shops are within easy reach. The setting ensures a peaceful stay with a lovely garden that enhances the sense of calm.
The hotel is particularly lauded for its strategic position for tourists, especially cyclists on La Seine à Vélo and travelers aiming to visit Giverny and Monet's Gardens, which are a mere quarter-hour away. While it is situated somewhat far from the center of Vernon, the ease of access and the serenity of its surroundings more than make up for this distance.
Guests find the hotel suitable for short business stays or stopovers, highlighting its cleanliness, functionality and the friendliness of the staff. While the hotel is described as slightly dated by some, its overall location, accessibility and garden views contribute positively to the guest experience.
Breakfast
Hôtel Nell is frequently praised for its breakfast offerings. Many guests noted the extensive variety, describing it as generous, hearty and well-prepared. The breakfast buffet is highlighted for its diverse choices, including sweet and savory options, even featuring items like pancakes. Diners seemed satisfied with the freshness and quality of the food with the selection laid out attractively.
While a few guests found the breakfast to be meager or the fruits not as fresh as expected, the prevailing sentiment is positive. Visitors appreciated the reasonable pricing of the breakfast relative to the options provided. The overall consensus is that the breakfast at Hôtel Nell is a standout aspect of the stay with ample, varied and delicious offerings that cater to different tastes.
Dinner
The dinner experience at Hôtel Nell receives a mix of reviews from guests. On the positive side, many guests commend the high quality and delicious taste of the food served in the evening. They highlight well-prepared dishes using fresh products and note the excellent service and satisfied choices available. The dinner, described as homemade cuisine, is particularly appreciated for its consistent quality.
However, opinions vary and some guests noted lower quality aspects, such as industrial and frozen starter buffets, over-vinaigretted vegetables and inedible smoked salmon. A few mentioned that the restaurant being closed in the evening was disappointing.
Overall, while there are a few criticisms regarding specific items and the restaurant's availability, many guests find the dinner offerings at the hotel enjoyable and of good quality.
Rooms
Hôtel Nell offers a range of room sizes with some rooms being described as spacious and pleasant, ideal for a short stay. Guests have found the rooms generally quiet with no noise disturbances, which contributes to a peaceful night's sleep on the comfortable beds provided. The presence of a garden and an outdoor cocktail lounge further enhances the relaxing atmosphere of the hotel.
However, several reviews highlight that the rooms would benefit from renovations. Issues such as outdated and worn furnishings, the condition of wall paint and equipment are noted. Cleanliness appears inconsistent with some guests noticing sticky carpets and less than pristine conditions upon arrival.
There are mixed reviews about the size of the rooms; while some appreciate the spaciousness, others find them too small, particularly for accommodating more than two people. Practicality issues, such as difficulty in closing bathroom doors and cramped spaces, suggest that better room layouts could improve guest comfort.
In conclusion, while Hôtel Nell offers some appealing features like quiet rooms and a pleasant garden, attention to maintenance, cleanliness and more efficient use of space would enhance the overall guest experience.
Beds
The beds at Hôtel Nell received a range of feedback from guests. Many found the bedding to be comfortable and highlighted the good quality of the beds and pillows, which contributed to a good night's sleep. Frequent mentions of comfortable beds and overall bedding comfort suggest that the hotel generally offers a restful sleeping experience for its visitors.
However, there were some criticisms regarding the bedding as well. Several guests felt that the mattresses were on the firmer side and a few pointed out that certain mattresses were uneven, causing discomfort especially for those sharing a bed. There were also remarks about the bedding being worn out and in need of replacement with some guests experiencing back pain due to the low-quality mattresses.
In summary, while the bedding at Hôtel Nell is comfortable and quiet for many, there are inconsistencies that the hotel might need to address to ensure all guests enjoy a uniformly pleasant sleeping experience.
Cleanliness
Hotel Kyriad Vernon / Saint Marcel has garnered mixed reviews regarding its cleanliness. Many guests have noted that the rooms are clean, quiet and very welcoming. The staff's dedication to maintaining cleanliness, coupled with the presence of COVID-19 barrier measures, adds to the sense of safety and comfort.
Guests appreciated the very clean and well-kept rooms, describing them as tidy and spacious. The comfortable bedding received special mention for contributing to a restful stay. However, some guests pointed out issues such as outdated decor, thin towels and old air conditioning units that detracted from the overall cleanliness experience.
While initial impressions may vary due to the condition of wall paint and furniture, rooms were often reported as clean and functional. The bathrooms, although clean and fully equipped, were noted to be on the smaller side.
Overall, the hotel is praised for its cleanliness but could benefit from some updates to enhance the guest experience further.
Staff
Hôtel Kyriad Vernon/Saint Marcel is widely praised for its exceptional staff. Guests consistently commend the team for their friendliness, kindness and warm welcomes. Both the reception and restaurant staff are appreciated for being attentive and available, ensuring that guests feel well-cared for. The hotel's employees are noted for their professionalism and ability to handle special needs, such as solving housing problems for disabled visitors. Many have highlighted the staff's positive attitude, describing them as smiling, polite and always willing to go the extra mile to meet guests' expectations. The manager's proactive approach is also well-regarded, adding to the overall excellent experience provided by the entire team. Clean rooms complement the stellar service, making the hotel a pleasant stay for all.
Parking
Hôtel Nell offers convenient and easily accessible parking for its guests. Numerous reviews highlight the ample availability of free parking right in front of the hotel's entrance, which is particularly appreciated. The parking area is described as spacious and clean, providing a simple, hassle-free experience. The location of the hotel is advantageous for those looking to visit nearby attractions like Giverny and Vernon. Some guests note that the parking spaces can be a bit tight and short for larger vehicles like estate cars. Nevertheless, the overall sentiment indicates that the hotel's parking facilities are superb and significantly contribute to a positive stay.
No, Hôtel Nell doesn't have any pool.
No, a spa isn't available at Hôtel Nell.
Yes, Hôtel Nell welcomes dogs.
Yes, parking facilities are available at Hôtel Nell.