Ship and Castle Hotel
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Summary of reviewsThe Ship and Castle Hotel in St Mawes consistently receives high praise for its prime location in a picturesque village. Guests highlight its beautiful, idyllic setting right on the harbour front, offering stunning and uninterrupted sea vistas across the bay. The hotel's central position allows easy access to local amenities, beaches and ferry points, making it an excellent base for both peaceful relaxation and local exploration. The staff are often commended for their friendliness and helpfulness, enhancing the welcoming atmosphere of this coastal retreat.
Breakfast at the Ship and Castle Hotel is generally well-received with many guests appreciating the great selection, generous portions and hearty traditional English breakfast. The scenic harbor views add to the delightful dining experience. The breakfast buffet accommodates various dietary needs, including vegetarian options. However, some guests have noted inconsistencies in food temperature and availability, pointing to areas for improvement.
Dinner at the hotel garners mixed reviews. While some guests enjoyed delicious and well-valued meals with superb views of the bay, others found the food quality inconsistent and the menu limited. Service speed and early dinner cut-off times were also points of contention for a few diners.
Guest reviews of the hotel's rooms reveal a balance of positives and areas needing improvement. Many guests appreciated the clean, spacious and comfortable rooms with good decor and stunning harbour views from superior and balcony rooms. Comfortable beds and modern amenities were frequently mentioned. However, there were also complaints about small, outdated rooms, maintenance issues and inconsistent cleanliness standards, indicating a need for refurbishments and better upkeep.
Cleanliness opinions are mixed with many finding the rooms and common areas tidy and some noting significant issues like dirty carpets, mould and worn decor. The hotel's housekeeping practices vary, necessitating more rigorous and consistent cleaning efforts.
The hotel staff generally receives high praise for their friendliness and willingness to assist guests. Despite some reports of inexperienced or unmotivated staff, the prevailing sentiment is positive, thanks to the warm and welcoming service provided by notable team members.
The WiFi experience at the hotel varies with many guests finding it satisfactory and easily accessible, while others report issues with reliability and consistency, particularly in the early morning.
As a family-friendly destination, the Ship and Castle Hotel proves to be accommodating and comfortable for those traveling with children. Families appreciate well-sized rooms, thoughtful amenities and additional perks for children, creating a warm and home-like atmosphere suitable for family holidays.
When it comes to bed comfort, the reviews are mixed. While many guests find the beds comfortable and the bed linen clean, others report lumpy mattresses and occasional cleanliness issues, suggesting variability in bed quality.
Overall, the Ship and Castle Hotel is positioned as a three-star establishment offering good value for money with basic amenities and a fantastic location. While it shows signs of wear and could benefit from refurbishment, it remains a budget-friendly option, especially for pet owners who appreciate the hotel's dog-friendly facilities and welcoming attitude towards furry companions.
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Breakfast at the Ship and Castle Hotel is generally well-received with many guests appreciating the great selection, generous portions and hearty traditional English breakfast. The scenic harbor views add to the delightful dining experience. The breakfast buffet accommodates various dietary needs, including vegetarian options. However, some guests have noted inconsistencies in food temperature and availability, pointing to areas for improvement.
Dinner at the hotel garners mixed reviews. While some guests enjoyed delicious and well-valued meals with superb views of the bay, others found the food quality inconsistent and the menu limited. Service speed and early dinner cut-off times were also points of contention for a few diners.
Guest reviews of the hotel's rooms reveal a balance of positives and areas needing improvement. Many guests appreciated the clean, spacious and comfortable rooms with good decor and stunning harbour views from superior and balcony rooms. Comfortable beds and modern amenities were frequently mentioned. However, there were also complaints about small, outdated rooms, maintenance issues and inconsistent cleanliness standards, indicating a need for refurbishments and better upkeep.
Cleanliness opinions are mixed with many finding the rooms and common areas tidy and some noting significant issues like dirty carpets, mould and worn decor. The hotel's housekeeping practices vary, necessitating more rigorous and consistent cleaning efforts.
The hotel staff generally receives high praise for their friendliness and willingness to assist guests. Despite some reports of inexperienced or unmotivated staff, the prevailing sentiment is positive, thanks to the warm and welcoming service provided by notable team members.
The WiFi experience at the hotel varies with many guests finding it satisfactory and easily accessible, while others report issues with reliability and consistency, particularly in the early morning.
As a family-friendly destination, the Ship and Castle Hotel proves to be accommodating and comfortable for those traveling with children. Families appreciate well-sized rooms, thoughtful amenities and additional perks for children, creating a warm and home-like atmosphere suitable for family holidays.
When it comes to bed comfort, the reviews are mixed. While many guests find the beds comfortable and the bed linen clean, others report lumpy mattresses and occasional cleanliness issues, suggesting variability in bed quality.
Overall, the Ship and Castle Hotel is positioned as a three-star establishment offering good value for money with basic amenities and a fantastic location. While it shows signs of wear and could benefit from refurbishment, it remains a budget-friendly option, especially for pet owners who appreciate the hotel's dog-friendly facilities and welcoming attitude towards furry companions.
Dog Friendly Hotel
Listed as a pet-friendly hotel in Saint Mawes, providing accommodation for guests traveling with their dogs.
Family Friendly Hotel
Cheap Hotel
3-Star Hotel
Guest Reviews
The Ship and Castle Hotel is lauded for its prime location in the picturesque village of St Mawes. Guests consistently describe the setting as beautiful, stunning and idyllic with the hotel perched right on the harbour front. The views are a significant highlight with many rooms offering magnificent, uninterrupted sea vistas across the bay.
Conveniently located, the hotel makes an excellent base for exploring local amenities such as shops, pubs and restaurants, as well as the nearby quay and ferry points. This central position enables easy access to the charming village life and the scenic waterfront, adding to the overall appeal.
Several reviews commend the hotel's proximity to the beach, the harbour and the ferry to Falmouth, ensuring guests can enjoy a seamless blend of peaceful seafront relaxation and engaging local exploration. The friendly and helpful staff also enhance the staying experience, making the Ship and Castle Hotel not only a fantastic spot right by the sea but also a comfortable and welcoming retreat.
The Ship and Castle Hotel offers a breakfast experience that has elicited a variety of responses from guests. On a positive note, numerous reviews praise the breakfast as excellent, first-class and fantastic with comments highlighting the great selection and generous portions available. The scenic views of the harbor during breakfast are frequently mentioned, adding a delightful ambiance to the dining experience. Many guests appreciate the hearty, traditional English breakfast and find it to be amazing value.
Self-service buffet options have been well-received, particularly for vegetarians, who have noted that their needs were adequately met. Some guests described the breakfast as delicious, varied and plentiful with lovely food and excellent service adding to their satisfaction. Additionally, the presence of staples such as fresh tea, coffee and continental items like cereal was noted as a positive.
However, there were also critical remarks. Some guests found the breakfast to be average or basic with repeated mentions of cold or overcooked food. The quality of certain items, particularly the scrambled eggs, was a point of concern with references to powdered eggs deterring some diners. Issues such as slow service, running out of essential items like bread and juice and the breakfast not being included in the reservation also surfaced in the reviews.
Though the breakfast service has room for improvement, particularly in maintaining temperature and availability of food, guests frequently highlighted the lovely views and the overall satisfactory nature of their morning meals at the Ship and Castle Hotel.
When it comes to dining at the Ship and Castle Hotel, the reviews paint a mixed yet insightful picture. The food quality varies with several guests praising the meals as excellent, delicious and of good value. Some specifically highlighted enjoyable dishes like the pork and battered fish, complimenting the superb views of the bay while dining.
However, consistency seems to be an issue, as other reviews describe the evening meals as average, basic or substandard—comparable to microwave-ready meals or school dinners. Some diners experienced hard vegetables and lukewarm food, while the service was described as slow by a few.
The dinner menu itself received mixed feedback; though some found it varied and satisfying, others criticized it for being limited and lacking interesting options. The restaurant's early closing times and equally early cut-off for dinner orders left some guests without a chance to dine, pushing them to seek food elsewhere.
In summary, while some guests had delightful dining experiences with superb views and excellent dishes, others encountered basic and inconsistent meals, pointing to a need for improvement in both food variety and service consistency at the Ship and Castle Hotel.
The guest reviews for the Ship and Castle Hotel paint a varied picture of the hotel’s rooms, balancing some considerable positives and notable areas needing improvement. Positively, many guests appreciated rooms that were frequently described as clean, spacious and comfortable with good decor. Superior and balcony rooms often provided outstanding views of the harbour, making for a scenic and enjoyable stay. Comfortable beds, well-appointed bathrooms and thoughtful amenities like tea and coffee facilities were appreciated. Guests also valued rooms with modern updates and those that featured pleasant decor and impeccable cleanliness.
However, the reviews also highlight several issues that detracted from the stay. Common complaints focused on the small and outdated nature of many of the rooms. Quite a few rooms were described as being cramped, dark and in desperate need of refurbishment with some featuring small windows and musty smells. There were also mentions of inconsistent cleanliness standards, such as stained carpets, mould in bathrooms and peeling paint. Many guests criticized the inadequate water pressure in the showers and other maintenance problems including faulty fittings and noisy environments.
While the hotel's location and room views garnered high praise, the need for general upgrades and renovations was frequently noted. This mixture of commendations for cleanliness and comfort, alongside criticisms of size, decor and maintenance, suggests that while the Ship and Castle Hotel has some highly redeeming features, it could benefit significantly from a thorough update and attention to detail.
The Ship and Castle Hotel presents a mixed bag when it comes to bed comfort, but there is a notable emphasis on positive remarks. Many guests found the beds to be comfortable with terms like "comfy beds," "comfortable bed," and "very comfortable bed" appearing frequently. The bed linen often received positive mentions for being clean and nice.
However, there are significant issues that mar the overall experience. Some guests reported mattresses as lumpy and hard, leading to uncomfortable nights. There were also instances of beds being described as small or short with one bed even noted as being fit for the bin. A few reviews highlighted problems with bed cleanliness and preparation, such as stains and unmade beds and there were alarming reports of bed bugs.
In summary, while a number of guests enjoyed a comfortable sleeping experience at the Ship and Castle Hotel, consistent issues with bed quality and maintenance suggest that prospective visitors might face variability in comfort.
Visitors to the Ship and Castle Hotel had mixed opinions about its cleanliness. Many guests found the rooms to be clean, tidy and comfortable with some even describing them as "spotlessly clean." Positive remarks highlighted the clean common seating areas and overall tidy environment. However, several reviews pointed out significant cleanliness issues, such as dirty carpets, stained furniture, dusty corners and mould in showers. A majority of the guests felt that both the rooms and communal areas were in need of thorough cleaning and maintenance. Several noted that the hotel seemed dated with peeling paint and worn decor. While housekeeping services were praised for promptness by some, others found them lacking in thoroughness. The recurring theme suggests that while there are pockets of cleanliness, overall, the hotel would benefit greatly from more rigorous and consistent cleaning practices and renovation efforts.
Reviews of the Ship and Castle Hotel often spotlight the hotel's staff, who generally receive high praise for their friendliness and helpfulness. Multiple guests highlight that the staff are accommodating, obliging and willing to go above and beyond to assist guests. Receptionists and front desk staff are frequently noted for their warm welcomes and efficiency with specific team members such as Paul, Sean, Claire, Sonia and Louise standing out for their exceptional service and hospitality.
However, some reviews indicate areas for improvement. There are mentions of inexperienced or disinterested staff with instances of receptionists needing more training and occasional reports of unmotivated or moody staff members. Additionally, issues like delayed responses to requests and a need for improved organization were noted by some guests.
Despite these criticisms, the overarching sentiment remains positive with the majority of guests appreciating the warm, welcoming atmosphere created by the staff. The efforts of the hotel team, from the reception to the kitchen and bar staff, significantly contribute to the hotel's charm, making it a potential go-to destination for many travelers.
The WiFi experience at the Ship and Castle Hotel seems to be a mixed bag with guests expressing both satisfaction and frustration. On the positive side, many visitors appreciated the WiFi, noting that it was good, available throughout the hotel and provided a strong signal in the rooms. Social media access was reportedly smooth and connecting to the network was easy for most guests.
However, some reviews highlighted areas for improvement. There were mentions of the WiFi being unreliable and intermittent with occasional difficulties in maintaining a consistent connection. Some guests experienced poor connectivity, especially in the early morning and noted that the staff were unable to resolve these issues. There were also concerns about the security of the WiFi.
In general, while many guests found the WiFi satisfactory and useful for their stay, there were enough reports of inconsistent and weak service to suggest that potential visitors should be prepared for possible connectivity challenges.
The Ship and Castle Hotel consistently receives praise from guests as a family-friendly destination, perfect for those traveling with children. Guests frequently note the accommodating staff and the warm, home-like atmosphere of the hotel. Families appreciate the well-thought-out family rooms, citing their good size and comfort, making them a great option for a range of family sizes, including those with very young children.
Parents appreciate that the hotel offers additional perks for children, such as complimentary ice cream and finds the afternoon tea to be excellent for families. The hotel provides essential baby and toddler equipment, further enhancing its family-oriented offerings. Guests often enjoyed their first family holiday here, highlighting the hotel's affordability and general suitability for families seeking an enjoyable trip.
However, it's important to note that while the hotel is overall quiet and family-friendly, it may not be suitable for those with mobility issues or for families needing more child-specific meal options.
The Ship and Castle Hotel is positioned as a three-star establishment that offers good value for money, particularly when compared to budget chain hotels. While the hotel isn't without its imperfections, it holds its own in terms of affordability and basic amenities. Guests appreciated the measures in place to prevent the spread of coronavirus, which include readily available hand sanitiser throughout the property.
However, the hotel does show signs of wear and tear with multiple reviews pointing out that the decor is dated and the property could benefit from some refurbishment. Some guests found the overall atmosphere a bit lackluster and the staff's attitude varied with some members described as apathetic or rude. Rooms could also be cleaner and more inviting.
Despite these drawbacks, the Ship and Castle Hotel remains a viable option for those looking for budget-friendly accommodations. Its fantastic position adds to its appeal, although guests should be prepared for additional costs. All in all, this hotel might not meet the expectations of those accustomed to higher standards, but it manages to deliver reasonable comfort at a competitive price.
Ship and Castle Hotel is a haven for dog owners, boasting extensive dog-friendly facilities and amenities. The hotel has garnered praise for being extremely welcoming to pets, making it an ideal spot for travelers looking to bring their furry companions along. Guests appreciated the hotel's pet-friendly nature, allowing dogs at an additional charge of £10 per night.
The hotel's dog-friendly services include allowing dogs in the breakfast area and providing treats that made pets feel particularly pampered. Conveniently, a dog beach located just across the road enhances the hotel's appeal for pet owners, offering a perfect getaway experience. The friendly atmosphere ensures that guests and their pets feel comfortable and well-catered to during their stay. While there were occasional mentions of noise and other minor disturbances related to pets, the overall sentiment remains positive with the hotel being a top choice for those traveling with dogs.
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Location
Conveniently located, the hotel makes an excellent base for exploring local amenities such as shops, pubs and restaurants, as well as the nearby quay and ferry points. This central position enables easy access to the charming village life and the scenic waterfront, adding to the overall appeal.
Several reviews commend the hotel's proximity to the beach, the harbour and the ferry to Falmouth, ensuring guests can enjoy a seamless blend of peaceful seafront relaxation and engaging local exploration. The friendly and helpful staff also enhance the staying experience, making the Ship and Castle Hotel not only a fantastic spot right by the sea but also a comfortable and welcoming retreat.
Breakfast
Self-service buffet options have been well-received, particularly for vegetarians, who have noted that their needs were adequately met. Some guests described the breakfast as delicious, varied and plentiful with lovely food and excellent service adding to their satisfaction. Additionally, the presence of staples such as fresh tea, coffee and continental items like cereal was noted as a positive.
However, there were also critical remarks. Some guests found the breakfast to be average or basic with repeated mentions of cold or overcooked food. The quality of certain items, particularly the scrambled eggs, was a point of concern with references to powdered eggs deterring some diners. Issues such as slow service, running out of essential items like bread and juice and the breakfast not being included in the reservation also surfaced in the reviews.
Though the breakfast service has room for improvement, particularly in maintaining temperature and availability of food, guests frequently highlighted the lovely views and the overall satisfactory nature of their morning meals at the Ship and Castle Hotel.
Dinner
However, consistency seems to be an issue, as other reviews describe the evening meals as average, basic or substandard—comparable to microwave-ready meals or school dinners. Some diners experienced hard vegetables and lukewarm food, while the service was described as slow by a few.
The dinner menu itself received mixed feedback; though some found it varied and satisfying, others criticized it for being limited and lacking interesting options. The restaurant's early closing times and equally early cut-off for dinner orders left some guests without a chance to dine, pushing them to seek food elsewhere.
In summary, while some guests had delightful dining experiences with superb views and excellent dishes, others encountered basic and inconsistent meals, pointing to a need for improvement in both food variety and service consistency at the Ship and Castle Hotel.
Rooms
However, the reviews also highlight several issues that detracted from the stay. Common complaints focused on the small and outdated nature of many of the rooms. Quite a few rooms were described as being cramped, dark and in desperate need of refurbishment with some featuring small windows and musty smells. There were also mentions of inconsistent cleanliness standards, such as stained carpets, mould in bathrooms and peeling paint. Many guests criticized the inadequate water pressure in the showers and other maintenance problems including faulty fittings and noisy environments.
While the hotel's location and room views garnered high praise, the need for general upgrades and renovations was frequently noted. This mixture of commendations for cleanliness and comfort, alongside criticisms of size, decor and maintenance, suggests that while the Ship and Castle Hotel has some highly redeeming features, it could benefit significantly from a thorough update and attention to detail.
Beds
However, there are significant issues that mar the overall experience. Some guests reported mattresses as lumpy and hard, leading to uncomfortable nights. There were also instances of beds being described as small or short with one bed even noted as being fit for the bin. A few reviews highlighted problems with bed cleanliness and preparation, such as stains and unmade beds and there were alarming reports of bed bugs.
In summary, while a number of guests enjoyed a comfortable sleeping experience at the Ship and Castle Hotel, consistent issues with bed quality and maintenance suggest that prospective visitors might face variability in comfort.
Cleanliness
Staff
However, some reviews indicate areas for improvement. There are mentions of inexperienced or disinterested staff with instances of receptionists needing more training and occasional reports of unmotivated or moody staff members. Additionally, issues like delayed responses to requests and a need for improved organization were noted by some guests.
Despite these criticisms, the overarching sentiment remains positive with the majority of guests appreciating the warm, welcoming atmosphere created by the staff. The efforts of the hotel team, from the reception to the kitchen and bar staff, significantly contribute to the hotel's charm, making it a potential go-to destination for many travelers.
Wi-Fi
However, some reviews highlighted areas for improvement. There were mentions of the WiFi being unreliable and intermittent with occasional difficulties in maintaining a consistent connection. Some guests experienced poor connectivity, especially in the early morning and noted that the staff were unable to resolve these issues. There were also concerns about the security of the WiFi.
In general, while many guests found the WiFi satisfactory and useful for their stay, there were enough reports of inconsistent and weak service to suggest that potential visitors should be prepared for possible connectivity challenges.
Family
Parents appreciate that the hotel offers additional perks for children, such as complimentary ice cream and finds the afternoon tea to be excellent for families. The hotel provides essential baby and toddler equipment, further enhancing its family-oriented offerings. Guests often enjoyed their first family holiday here, highlighting the hotel's affordability and general suitability for families seeking an enjoyable trip.
However, it's important to note that while the hotel is overall quiet and family-friendly, it may not be suitable for those with mobility issues or for families needing more child-specific meal options.
3 Star
However, the hotel does show signs of wear and tear with multiple reviews pointing out that the decor is dated and the property could benefit from some refurbishment. Some guests found the overall atmosphere a bit lackluster and the staff's attitude varied with some members described as apathetic or rude. Rooms could also be cleaner and more inviting.
Despite these drawbacks, the Ship and Castle Hotel remains a viable option for those looking for budget-friendly accommodations. Its fantastic position adds to its appeal, although guests should be prepared for additional costs. All in all, this hotel might not meet the expectations of those accustomed to higher standards, but it manages to deliver reasonable comfort at a competitive price.
Dog Friendly
The hotel's dog-friendly services include allowing dogs in the breakfast area and providing treats that made pets feel particularly pampered. Conveniently, a dog beach located just across the road enhances the hotel's appeal for pet owners, offering a perfect getaway experience. The friendly atmosphere ensures that guests and their pets feel comfortable and well-catered to during their stay. While there were occasional mentions of noise and other minor disturbances related to pets, the overall sentiment remains positive with the hotel being a top choice for those traveling with dogs.
No, Ship and Castle Hotel doesn't have any pool.
No, a spa isn't available at Ship and Castle Hotel.
Yes, Ship and Castle Hotel welcomes dogs.
No, parking facilities aren't available at Ship and Castle Hotel.
No, Ship and Castle Hotel doesn't have a gym.
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