Mercure Saint Omer Centre Gare

Saint-Omer 50.75157100, 2.26238700 , 2 Place Du Vainquai (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMercure Saint Omer Centre Gare is widely praised for its exceptional location in the charming town of Saint Omer, offering guests easy access to local attractions such as the historical Abbey and vibrant town center. Its proximity to the railway station and secure off-road parking makes it a convenient choice for travelers exploring the area or en route to the Channel Tunnel. The hotel's welcoming atmosphere is highlighted by a friendly and attentive staff dedicated to providing personalized service, contributing to a comfortable and accommodating stay.

The breakfast experience at Mercure Saint Omer Centre Gare is highly acclaimed, with a delightful assortment catering to diverse tastes. The buffet layout includes fresh and high-quality offerings, setting guests up nicely for the day's adventures. The dining experience also extends to dinner, with the hotel's restaurant praised for delicious, high-standard meals and attentive service that contributes to memorable culinary experiences.

Spacious, clean, and modern rooms enhance the hotel’s appeal, providing travelers with comfort and style. Guests appreciate the immaculate conditions and thoughtful room layouts, with facilities that cater to families and groups, including those with reduced mobility. The hotel’s commitment to cleanliness and modern amenities further elevates the comfort and freshness of the guest experience.

The staff consistently receives high praise for their politeness and helpfulness, contributing to a seamless and enjoyable stay. Their ability to communicate fluently in English and French ensures guests feel well cared for and enhances the overall hospitality experience. Additionally, the hotel is dog-friendly, offering thoughtful amenities for canine companions, making it an attractive option for pet owners.

Parking is convenient and secure, and while the cost is sometimes debated, the ease of access and supervised facilities enhance the guest experience. The hotel's dedication to accommodating families is evident through spacious rooms and thoughtful touches for children, making it a superb choice for family stays.

Overall, Mercure Saint Omer Centre Gare stands out as a desirable retreat in Saint Omer, combining superb location, high-quality amenities, and exceptional service to provide an outstanding experience for all visitors.
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Family Friendly Hotel
This hotel offers family rooms and is located close to the train station, making it convenient for families traveling by train. Its central location provides easy access to local attractions.

Dog Friendly Hotel
This hotel allows pets of any size for no additional fee, making it a budget-friendly option for travelers with larger dogs or multiple pets. It also offers amenities such as a restaurant and meeting rooms.

  Dogs Stay Free  


Business Hotel
This hotel is strategically located near the train station, making it convenient for business travelers. It features a meeting room with 80 sq m of event space and offers Wojo coworking spaces, private offices, and meeting rooms. The hotel also provides amenities such as a bar, restaurant, fitness area, and spa.

Hotel with Parking
The hotel is situated in the city center and near the train station which offers convenience for travelers. It provides on-site parking for guests.

EV charging stations  


Accessible Hotel
This hotel stands out with its comprehensive accessibility features including wheelchair access throughout the property, accessible by lift, and rooms equipped with showers and toilets for disabled guests. It also offers visual aids for guests who are blind or have low vision, ensuring a comfortable stay for all.

Hotel with EV Charging Stations
This hotel has an electric car charging station and offers secured bicycle storage. It is located in the city center and near a train station.

4-Star Hotel
This hotel is a 4-star establishment located in the city center of Saint-Omer, close to the train station. It offers a sun deck, garden, free Wi-Fi, private parking, and an on-site French restaurant and bar. Guests consistently praise its excellent room comfort and quality, high standards of cleanliness, and professional staff.

Hotel where Dogs Stay Free
This hotel is featured because it permits dogs to stay without an additional fee, catering to guests traveling with their canine companions.

Hotel for Honeymoon

Romantic Hotel

Room Types
Classic Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.

Classic Family Room Featuring free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The quadruple room features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with streaming services. The unit has 3 beds.

Classic Twin Room Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with streaming services, a minibar, a tea and coffee maker and a wardrobe. The unit has 2 beds.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features a minibar, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Privilege Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.

Guest Reviews
8.6
Very Good
Location
Nestled in the charming town of Saint Omer, Mercure Saint Omer Centre Gare is celebrated for its superb location, making it an ideal choice for travelers looking to explore the area or as a stopover en route to the Channel Tunnel. The hotel is conveniently situated close to the railway station, as well as being just a short, ten-minute walk from the vibrant town center teeming with bars, restaurants, and the historical Abbey. This makes it perfect for those wanting to experience the local culture and dining scene.

The hotel itself is easy to find, perched on the quieter edge of town, offering guests a peaceful retreat after a day of exploration. While maintaining a central position, it ensures easy access without the hustle and bustle often associated with town center accommodations. For those traveling by car, the secure off-road parking is a significant advantage, adding to the seamless travel experience.

Guests frequently commend the welcoming atmosphere, highlighted by a friendly and attentive staff eager to provide personalized service. The modern decor and dog-friendly environment contribute to a comfortable and accommodating stay. With secure facilities perfectly catering to cycling enthusiasts, Mercure Saint Omer Centre Gare provides an all-around pleasant stay combined with high-quality dining options that emphasize local products. Whether it's for a quick overnight stay or a leisurely weekend, the hotel's location, amenities, and service make it a standout choice in Saint Omer.

Breakfast
The breakfast experience at Mercure Saint Omer Centre Gare has garnered much praise from guests, with many lauding it as a highlight of their stay. A common sentiment is the first-class quality, offering a delightful and varied assortment that caters to numerous tastes. The buffet layout is particularly well-received, providing an abundant spread that includes crepes, pancakes, eggs, sausages, pastries, and more, ensuring a sumptuous start to the day. Freshness and high-quality ingredients are consistently noted, with the offerings regularly replenished to maintain their appeal. While some guests mentioned a higher price point, many agree that the breakfast's plentiful offerings and diversity justify the cost. Despite a few remarks about occasional chaos during busy periods, overall, the breakfast is acclaimed as excellent, setting guests up nicely for the day's adventures.

Dinner
The dining experience at Mercure Saint Omer Centre Gare's restaurant receives a significant amount of praise from guests, highlighting the quality of food and service. Many patrons describe the meals as delicious, with some remarking on the impressive culinary standards for a chain hotel. The restaurant is commended for its excellent offerings, including a variety of dishes and vegetarian options, paired with a commendable wine list. Service is generally regarded as excellent and adds to the overall restaurant experience.

Guests often found the dinners to be of great value, appreciating the good food and drink. The breakfast also received positive mentions, complementing the dinner experience. Although the majority of reviews are positive, a few diners voiced concerns, pointing to the occasional issue with the pacing of service and the perceived cost relative to quality. Despite some mixed opinions on specific dishes, such as pasta, the overall consensus is that the restaurant provides a superb dining experience, suitable for both one-night stopovers and extended stays.

Rooms
Nestled in the heart of Saint Omer, the Mercure Saint Omer Centre Gare offers travelers a blend of modern comfort and style, making it an ideal stop for those exploring the region. Guests consistently praise the hotel for its spacious accommodations, with many rooms described as large, bright, and well-equipped. Catering to families and groups, the rooms accommodate multiple guests comfortably, providing excellent facilities for travelers, including those with reduced mobility.

A standout feature of the hotel is its commitment to cleanliness, with numerous reviews highlighting the immaculate condition of the rooms. The modern interiors and stylish decor enhance the overall ambiance, creating a fresh and welcoming environment. Above all, comfort reigns supreme, as noted by guests who appreciate the high quality of bedding and well-thought-out room layouts.

Conveniently located, the hotel provides easy access to local attractions, such as the charming ruins of Saint Bertin Abbey. Guests also benefit from the friendly and polite staff, who consistently receive commendations for their helpfulness and warm hospitality. The added bonus of excellent breakfast options and quality dining experiences within the hotel further solidifies its reputation as a desirable retreat for tourists and families alike.

Beds
The beds at Mercure Saint Omer Centre Gare consistently receive positive feedback for their comfort. Guests frequently describe the beds as comfortable and the quality of the bedding as good to excellent. Several reviews highlight the spaciousness of the rooms, emphasizing the large and comfortable beds with nice linen. The mattresses are typically praised for their comfort, with some guests mentioning very comfortable beds and great mattresses. However, a few reviews note that the bed could be too hard or narrow for some guests, and that the pillows were occasionally uncomfortable. Despite these few remarks, the overall impression is that the hotel provides a restful sleeping experience in quiet rooms, making it a reliable choice for travelers seeking comfort during their stay.

Cleanliness
The Mercure Saint Omer Centre Gare impresses guests with its exceptional standards of cleanliness and modern amenities. The hotel's interiors are often described as spotless, tidy, and incredibly clean, creating an atmosphere of comfort and freshness. Many visitors highlight the newly renovated premises, noting the stylish, modern decor and comfortable rooms. Despite being housed in an older building, the hotel successfully combines charm with contemporary features, maintaining immaculate conditions throughout. The communal areas and guest rooms alike receive praise for their neatness and high hygiene standards. Cleanliness appears to be a priority at this hotel, contributing significantly to a pleasant stay for its guests.

Staff
The staff at Mercure Saint Omer Centre Gare consistently receive high praise from guests for their politeness and welcoming demeanor. The reception team is frequently highlighted for being outstanding, super-friendly, and exceptionally helpful, with many guests noting their ability to communicate fluently in both English and French. The hotel's personnel are described as the best asset, characterized by their friendliness, attentiveness, and efficiency. Guests feel well taken care of by the staff, who are noted for being accommodating, personable, and always willing to go the extra mile to ensure a pleasant stay. The overall impression is one of professionalism combined with genuine kindness, making for a seamless and enjoyable experience for those visiting this hotel in Saint Omer.

Parking
When visiting Mercure Saint Omer Centre Gare, guests can expect a predominantly positive parking experience. The hotel offers secure and convenient parking options, located in a private, ground-level car park behind the hotel. Guests appreciate the ease of access to the parking area, which is well-supervised and provides plenty of spaces. Though some found parking free of charge just across the road, there are mixed feelings about the additional charge of €12 per night for the hotel’s parking facility, with some viewing it as reasonable and others considering it a bit excessive. Overall, the convenience and security of the parking are highly rated, enhancing the overall guest experience at the hotel.

Family
The Mercure Saint Omer Centre Gare is a welcoming choice for families traveling with kids. Guests frequently praise the hotel's spacious and well-decorated family rooms, which comfortably accommodate a family of four, even with a pet in tow. The thoughtful addition of activity packs on children's beds is a delightful touch, ensuring young ones are entertained during their stay. Families appreciate the practical arrangement of sofa beds that convert into two singles, offering more comfort for older children. The rooms, described as clean and functional, feature ample space, large TVs, and, where needed, travel cots, showing attention to family needs. While guests note the lack of direct lighting by the sofa beds, the overall experience remains positive. Located conveniently with restaurants within walking distance, the hotel also caters well to pets, providing bowls and treats for dogs. Breakfast is another highlight, particularly enjoyed by children, making the hotel an excellent choice for an overnight family stay.

Dog Friendly
At Mercure Saint Omer Centre Gare, the dog-friendly atmosphere is a highlight celebrated by guests who appreciate the thoughtful amenities provided for their canine companions. The hotel goes beyond merely allowing dogs by offering charming touches like a special bed, water bowl, and treats in the room, creating a welcoming environment for pets and their owners alike. The convenience of having a ground floor room with outside space adds to the comfort and ease of traveling with a dog. Guests also commend the clean facilities and the sweet and attentive pet policy that complements an exceptional breakfast experience with healthy choices. Overall, Mercure Saint Omer Centre Gare stands out for its attention to canine guests, making it a preferred choice for travelers with dogs.


No, Mercure Saint Omer Centre Gare doesn't have any pool.

No, a spa isn't available at Mercure Saint Omer Centre Gare.

Yes, Mercure Saint Omer Centre Gare welcomes dogs.

Yes, parking facilities are available at Mercure Saint Omer Centre Gare.

No, Mercure Saint Omer Centre Gare doesn't have a gym.

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