Best Western Plus St. Simons

Saint Simons Island 31.16625000, -81.40000400 , 301 Main Street (Show on Map)
8.1
Very Good


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Summary of reviewsBest Western Plus St. Simons offers guests a tranquil blend of accessibility and peacefulness, conveniently located near restaurants, shops and popular attractions such as the beach, downtown, pier and golf courses. The hotel is nestled in the beautiful and serene Plantation Village, providing both a restful escape and easy access to the island and main roads. While slightly removed from walking distance to downtown or the beach, the short driving distances and quiet surroundings are well-appreciated by visitors.

The breakfast experience is a standout feature with guests frequently complimenting the quality, variety and freshness of the morning meals. The breakfast bar, including hot options like scrambled eggs and waffles, receives positive remarks, especially for its friendly and attentive staff, who go above and beyond to enhance the dining experience.

The rooms at Best Western Plus St. Simons receive mixed reviews; however, positive comments highlight their cleanliness, comfort and spaciousness. Modern decor and amenities in certain rooms add to the pleasant experience, though some guests note inconsistencies in cleanliness and maintenance, such as stained carpets and musty odors.

Cleanliness overall is commendable in public areas like the lobby and eating spots, but there are reports of specific issues like dirty carpets and mold. Many guests appreciate the cleanliness and frequent upkeep, despite these occasional downsides.

The staff consistently earn high praise for their friendliness and helpfulness. Words like accommodating, wonderful and attentive frequently describe the guest experience with the hotel's employees, contributing to a welcoming atmosphere.

Amenities like the free WiFi present a varied picture with numerous guests encountering connectivity issues. Nonetheless, the beautiful and well-maintained pool and hot tub are frequently highlighted as excellent features, providing a relaxing oasis for visitors.

Parking is also conveniently managed with plenty of well-lit, accessible spots available. The hotel is noted for its family-friendly environment, offering great accommodations for children and larger family groups, ensuring an enjoyable stay for all ages.

The beds are generally appreciated for their comfort, contributing to restful nights, though some guests find them either too soft or uncomfortable. The hotel's overall rating aligns with guest expectations of a reliable three-star experience and it's also noted as a solid option for business travelers due to its professional amenities and staff.

Finally, the dog-friendly policy at Best Western Plus St. Simons is well-received by pet owners, making it an accommodating choice for those traveling with dogs.

In summary, Best Western Plus St. Simons combines a serene yet convenient location with friendly service, decent amenities and a comfortable stay, making it a favored choice for various types of travelers looking to explore the island or enjoy a relaxing retreat.
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Categories
Hotel near Golf Courses
Located on St. Simons Island, providing proximity to several golf courses in the St. Simons and Sea Island area. A convenient option for accessing nearby links.

Hotel with Swimming Pool
This hotel features a well-maintained pool area surrounded by lush landscaping, creating a relaxing environment. It offers a comfortable stay and easy access to local attractions.

  Outdoor Pool  


3-Star Hotel
Located minutes from the public beach, shopping village and lighthouse, this hotel features an outdoor pool with an archway-framed hot tub and spa-inspired lounge area.

Hotel with Outdoor Pool
Guests can enjoy an outdoor pool area that includes sun loungers, an archway-framed hot tub, and a spa-inspired lounge area shaded by live oaks.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Room Types
Queen Room with Disability Access - Non-Smoking This room offers handicap-accessible amenities, including an adapted bathroom with safety grab bars.

Queen Room with Two Queen Beds - Non-Smoking This room includes a 43-inch flat-screen HDTV and a work desk with an ergonomic chair. A small refrigerator and coffee maker are also provided.

King Suite - Non-Smoking This suite features a separate living room with a sofa bed and 2 flat-screen HDTVs.

Queen Suite with Two Queen Beds - Non-Smoking This suite features a separate living room with a sofa bed and 2 flat-screen HDTVs.

Queen Room with Two Queen Beds - Pool View This room features a view of the outdoor pool and includes a 43-inch flat-screen HDTV and a work desk with an ergonomic chair. A small refrigerator and coffee maker are also provided.

King Room with Pool View - Non-Smoking This room features a view of the outdoor pool and includes a 43-inch flat-screen HDTV and a work desk with an ergonomic chair. A small refrigerator and coffee maker are also provided.

King Room - Non-Smoking This room includes a 43-inch flat-screen HDTV and a work desk with an ergonomic chair. A small refrigerator and coffee maker are also provided.

Queen Room with Two Queen Beds and Courtyard View - Non-Smoking The spacious family room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
Best Western Plus St. Simons offers visitors a wonderful blend of convenience and tranquility. Many reviews praise the hotel’s location for being close to a variety of amenities, including restaurants, shops and popular attractions. Guests appreciate the short driving distance to the beach, downtown center and other main areas of interest such as the pier and golf courses.

The hotel's setting in Plantation Village is particularly noted for its beauty and peacefulness. It's situated in a quiet area, providing a tranquil escape while still being easily accessible to the main road and island entrance, which makes exploring the wider island and even Jekyll Island straightforward.

The well-maintained grounds and attractive landscaping add to the overall charm of the property, creating a serene environment that guests find both pretty and safe. The location also offers the convenience of being near major roads, making it easy for those traveling by car to move around the village and enjoy the beaches.

While some reviews mention that the hotel is not centrally located for walking to downtown or the beach, the short driving distances and the calm surroundings more than make up for it. Guests regularly highlight the hotel's quiet ambiance as a significant plus, allowing for a restful stay away from the hustle and bustle.

Overall, Best Western Plus St. Simons boasts an excellent location that balances accessibility with peace and quiet, making it a top choice for visitors looking to explore the island while enjoying a relaxing retreat.

Breakfast
The breakfast experience at Best Western Plus St. Simons has received overwhelmingly positive feedback from guests. Visitors consistently praised the quality and variety of the morning meals, describing them as fresh, amazing and delicious. The breakfast bar was noted for its fresh options and children enjoyed making their own waffles. Many guests highlighted the attentiveness and friendliness of the breakfast staff with several mentioning the exceptional service provided.

The offerings included hot options like scrambled eggs, turkey sausage and waffles, though some guests mentioned a preference for more variety and the inclusion of items like bacon and more fruit. Despite minor critiques regarding the limited variety and the use of powdered eggs, most guests found the breakfast to be more than satisfactory, often using words like great, awesome and excellent to describe it. Complimentary breakfast was frequently mentioned as a significant perk of their stay.

Overall, the efforts of the breakfast staff, coupled with the morning meal's quality and variety, greatly enhanced guests' experiences at the hotel, contributing to an enjoyable start to their day.

Rooms
At Best Western Plus St. Simons, guest experiences with the rooms vary widely. On the positive side, many guests appreciate the clean, comfortable and well-maintained rooms. Several have noted the rooms to be spacious, beautifully appointed and featuring comfortable beds. Frequent cleaning and a helpful front desk also contribute to the positive experiences. Some reviews highlight the modern decor and amenities in certain rooms, making for a pleasant stay.

However, there are notable downsides. A recurring issue is the need for room renovations with some rooms feeling old and dated. Quite a few guests have reported small room sizes, dampness, musty odors and insufficient cleanliness, which detract from the overall comfort. Problems such as stained carpets, low water pressure, broken fixtures and inadequate ventilation in bathrooms have also been mentioned. Additionally, some rooms lack essential amenities like microwaves and coffee makers.

In summary, while the hotel offers a number of well-kept and attractive rooms, there are inconsistencies in cleanliness and maintenance that guests should be aware of when booking.

Beds
The beds at Best Western Plus St. Simons earn generally favorable remarks from guests, highlighted by frequent mentions of their comfort. Many reviewers describe the beds as being very comfortable, super comfy and even amazing, emphasizing a restful night's sleep. Guests also appreciated the hotel’s clean bedding and abundance of pillows, which added to their comfort.

However, not all feedback was positive, as some visitors felt the beds were too soft or found the mattresses lumpy, uncomfortable or hard. There were occasional remarks about the pullout couch beds being less comfortable and some reports of stained bed linens. Despite these criticisms, the majority of guests seemed to find the beds satisfactory, enjoying a good balance of coziness and support.

Cleanliness
The reviews of Best Western Plus St. Simons present a mixed picture of the hotel's cleanliness. On the positive side, many guests found the rooms to be spacious, comfortable and frequently cleaned. The lobby and eating areas were nicely decorated and clean and the property overall received praise for being neat and well-maintained. Several reviewers appreciated the clean, recently updated property and noted that towels were plentiful and always available. The pool and hot tub, while sometimes criticized, were also seen as nice amenities.

However, there were numerous complaints about specific issues. Many guests mentioned that the carpets in the rooms and common areas were particularly filthy with large stains and a bad odor. Mold and mildew odors were a recurring issue, as were stained bathroom walls and fixtures. Some rooms were described as musty or damp and updating the bathroom fixtures was a common suggestion. Instances of dirty linens, leftover items from previous guests and subpar housekeeping services, such as rooms not being cleaned at all during a stay, were also mentioned. Additionally, some reviewers pointed out issues with details such as rough and worn towels and inadequate darkening curtains.

Overall, while the hotel appears to have a commendable level of general upkeep, it struggles significantly with specific cleanliness issues, particularly regarding carpets and mold, which detract from the overall guest experience.

Staff
The staff at Best Western Plus St. Simons consistently receive high marks for their friendliness and helpfulness, creating a welcoming atmosphere for guests. Descriptors like extremely nice, accommodating and wonderful are frequently used to describe their interactions with the hotel staff. Guests mentioned numerous specific staff members, including the breakfast attendant, maintenance guy and general manager Ramon Taylor with many praising their exceptional service and attentiveness.

Despite some isolated incidents of rudeness or less-than-helpful interactions, the majority of guests experienced prompt and efficient service. Check-in and room changes were smooth and guests appreciated the warm reception from the front desk and housekeeping staff. The hotel's employees were frequently noted as kind, polite and attentive, making guests feel informed and taken care of during their stays.

Special notes include praise for breakfast staff with one guest highlighting "Sonny" for being friendly and accommodating. The overall sentiment indicates that the staff go above and beyond to ensure a pleasant stay, contributing to a positive and hospitable environment at Best Western Plus St. Simons.

Wi-Fi
Guests of Best Western Plus St. Simons have voiced varied experiences regarding the hotel's WiFi. While some found the WiFi service to be decent, a significant number encountered problems, including spotty connections, complete outages in the afternoon and evening and difficulties connecting both computers and phones. Overall, the most frequent concern was poor internet service with several reports of no WiFi available at all.

Pool
The pool at Best Western Plus St. Simons is consistently praised for its beauty and size, described as a large, inviting and well-kept oasis. The area is often highlighted as clean, warm and well-maintained with beautifully landscaped surroundings. Guests mention enjoying both the pool and the hot tub, finding the facilities to be amazing and a relaxing spot. Families with children particularly appreciate the fun and warmth of the pool with many reviews noting the enjoyment of kids. Despite a few mentions of the pool being occasionally crowded or having some cleanliness issues, the overall sentiment remains highly positive, making it a standout feature of the hotel.

Parking
The parking situation at Best Western Plus St. Simons is generally favorable with guests consistently praising the convenience and ease of access. The parking area is described as well-lit, roomy and adequately spaced, offering plenty of spots for vehicles. For those with special needs, there are handicapped accessible parking areas available. Guests value the free on-site parking, which is often cited as a significant perk. The parking areas are located close to the rooms, making it easy for guests to transfer their belongings without hassle. However, it’s worth noting that a few reviews mentioned occasional issues with navigating the parking lot. Despite minor concerns, the overall feedback highlights that the parking situation is well-managed and satisfactory for most visitors.

Family
Nestled in a family-friendly area, Best Western Plus St. Simons emerges as an excellent spot for family vacations. Reviews consistently highlight its suitability for families and commend its child-friendly environment. Guests often describe the hotel as great for kids with ample space in the large, comfortable rooms that cater to larger family groups. From family-oriented amenities to an inviting atmosphere, the property ensures a delightful stay for all generations.

Families have expressed enjoyment and fun during their stays, emphasizing the hotel's accommodating nature and the warm, welcoming ambiance. It's repeatedly praised as an ideal location for family getaways, providing the perfect backdrop for memorable family vacations. Whether it's a short trip or an extended holiday, this hotel offers a great experience tailored to the needs of families, leaving guests eager to return.

3 Star
Best Western Plus St. Simons offers a positive experience with many guests expressing their intention to return. The hotel is frequently described as a great place to stay and is recommended based on friendly overall impressions. Despite being rated as a three-star property, several reviews suggest that its three-star rating might be overrated, pointing out that the hotel maintains an average quality standard. Visitors have generally noted the rooms as satisfactory, contributing to a stay that meets expectations but doesn’t necessarily exceed them.

Business
Best Western Plus St. Simons has earned commendations as a reliable business travel option. Reviewers consistently highlight its suitability for business travelers, describing it as business-friendly and well-suited for business trips. Guests appreciated the amenities aimed at professionals, such as the business center and emphasized the helpfulness of the staff, particularly noting the professionalism of Mr. Rob and Christina. The hotel is frequently recommended for its business-oriented services, making it an ideal choice for those seeking a productive and accommodating environment during business stays.

Outdoor Pool
Nestled in a great area, the outdoor pool at Best Western Plus St. Simons has garnered much praise from many guests. The pool area stands out for its cleanliness and beautiful surroundings, making it a thoroughly enjoyable feature of the hotel. Alongside a large, heated pool that many find amazing and lovely, there is also a nice outdoor hot tub that adds to the spa-like atmosphere.

Guests have noted the pool's substantial size and the well-maintained conditions, emphasizing that it was warm and inviting. The recent pool renovation has clearly paid off, as visitors speak highly of the setup, often preferring it over other local options. A few minor issues were raised, such as needing more towels by the pool and occasionally a cold hot tub, but overall, the outdoor pool experience at this hotel remains highly appreciated.

With the added comfort of a spa area and a beautifully heated outdoor pool, many guests found their time at Best Western Plus St. Simons thoroughly relaxing and enjoyable, making it a prime spot for a getaway.

Dog Friendly
The Best Western Plus St. Simons has garnered praise for its dog-friendly environment, making it a comfortable choice for pet owners. The hotel is appreciated for being very accommodating to dogs with many guests noting its pet-friendly atmosphere. Rooms designated for pets are spacious and suitable for families with dogs. However, some reviews mentioned occasional issues such as hearing dogs barking from other rooms and a particular smell in the dog-designated rooms. Despite these minor inconveniences, the overall sentiment is positive, highlighting the hotel's commitment to being dog-friendly.


Yes, Best Western Plus St. Simons has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Best Western Plus St. Simons.

Yes, Best Western Plus St. Simons welcomes dogs.

Yes, parking facilities are available at Best Western Plus St. Simons.

No, Best Western Plus St. Simons doesn't have a gym.

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