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Romance Hotel and Family Suites

Saints Constantine and Helena , Saints Constantine & Helena Resort (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRomance Hotel and Family Suites enjoys high praise for its strategic location, just minutes from beautiful beaches and close to shops, restaurants and supermarkets. The tranquil yet central positioning adds to its appeal, making it a balanced and convenient choice for visitors. The hotel's proximity to a park with children's facilities and easy access to Varna make it an ideal base for exploring the region, contributing to its favorable reviews.

The breakfast experience is generally well-received with many appreciating the buffet's variety, quality and taste. While some noted the need for more options to cater to dietary requirements, the overall sentiment is positive, highlighting the hearty, excellent and delicious offerings.

Rooms at the hotel are frequently praised for their spaciousness, modern amenities and cleanliness. Guests appreciate the large, comfortable rooms, many with balconies and lovely views. Family rooms, in particular, are highlighted for their comfort and well-equipped facilities. Despite occasional remarks about the need for minor cosmetic repairs, the general perception is that rooms are clean, cozy and well-maintained.

Cleanliness standards at the hotel are mostly positive with guests often noting clean swimming pools and well-kept rooms. However, some areas, such as outdoor pool maintenance and restaurant cleanliness, require improvement.

Staff at Romance Hotel and Family Suites are commended for their friendliness, helpfulness and multilingual capabilities. Their welcoming and professional demeanor significantly enhances the guest experience with many noting the staff's attentiveness and quick problem resolution.

The pool facilities at the hotel receive positive feedback with the clean and spacious outdoor pool area being a standout feature. Families appreciate the designated children’s area and indoor pool, despite occasional maintenance issues.

Parking at the hotel is a mixed bag with some enjoying free parking spots while others face challenges with limited availability. Although free parking is advertised, it primarily refers to street parking, which can be inconvenient at times.

The family-friendly environment is a strong point with spacious rooms, a children’s play area and proximity to the sea making it an ideal destination for family vacations. The hotel receives high recommendations for families seeking comfort and convenience.

Beds at the hotel usually receive positive reviews for their comfort, though there are occasional critiques regarding the quality of pillows and mattress softness. Overall, most guests enjoy a restful night's sleep.

While Romance Hotel and Family Suites offers many amenities and enjoys favorable reviews, it faces some inconsistencies in maintaining four-star standards, particularly concerning parking issues. However, the overall sentiment about the hotel remains positive with its location, room quality, friendly staff and family-friendly facilities being the most notable highlights.
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Hotel near The Beach

Situated in Saints Constantine & Helena Resort, this hotel is close to the beach. It provides convenient access for families seeking beachside activities.

Hotel for Honeymoon

Offers a blend of classic style and modern amenities with cozy rooms perfect for couples. Located in St. St. Constantine and Helena, it provides a tranquil and romantic environment. The hotel's unique style and comfortable accommodations enhance the honeymoon experience.

Romantic Hotel

Located in Saints Constantine & Helena Resort, this hotel has its own style, combining classics, romance and coziness. It is unique and makes for the perfect romantic getaway.

Hotel with Swimming Pool

This hotel offers both an indoor and a seasonal outdoor pool. Pool umbrellas and sun loungers are available.

Heated Pool Indoor Pool Outdoor Pool

Business Hotel

Highly rated by business travelers, it is suitable for business trips.

Hotel with Indoor Pool

This hotel offers an indoor swimming pool for the enjoyment of its guests.

Boutique-style Hotel

Family Friendly Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Double or Twin Room with Pool View Rooms with modern furnishings, pastel colours, an LCD TV with cable channels and a minibar at a surcharge. Please note that the room rate is based on 2 adults. Please note that extra beds are not available in this room type. Please note that double bed type consists of 2 twin beds one next to the other, which cannot be separated.

Single Room Rooms with modern furnishings, pastel colours, an LCD TV with cable channels and a minibar at a surcharge. Please note that the room rate is based on 1 adult. Please note that extra beds are not available in this room type.

Superior Double or Twin Room with Balcony Room with modern furnishings, pastel colours, an LCD TV with cable channels and a minibar at a surcharge. Please note that double bed type consists of 2 twin beds one next to the other, which cannot be separated.

One-Bedroom Suite with Balcony Consisting of a bedroom and a living room with a seating sofa, this suite features a balcony and a minibar at a surcharge. Please note that this room can accommodate a 3rd guest in an extra bed, upon request and at an extra charge. Please note that double bed type consists of 2 twin beds one next to the other, which cannot be separated.

Superior One-Bedroom Suite with Terrace This suite has a large terrace with outdoor furniture, a large dining room with a sofa bed, a living room with table and chairs and a bedroom. A TV, bathrobes and pool views are featured. There is a private bathroom in the bedroom and a second bathroom next to the dining room. A welcome package with fruits and wine awaits guests in this suite. Please note that double bed type consists of 2 twin beds one next to the other, which cannot be separated.

Economy Double Room without Balcony Room with modern furnishings, pastel colours, an LCD TV with cable channels and a minibar at a surcharge.

Double or Twin Room with Park View Room with modern furnishings, pastel colours, an LCD TV with cable channels and a minibar at a surcharge. Please note that double bed type consists of 2 twin beds one next to the other, which cannot be separated.

Studio Located on the ground floor and including a private entrance, this spacious room with garden views is furnished in warm colours and opens to a furnished terrace. It features: -a bedroom -two armchairs -individually controlled air conditioning -LCD TV -refrigerator -WiFi -fire alarm system -safe box -ironing board and iron -clothes dryer -bathroom with a shower cabin, hairdryer, bathrobes, towels, toiletries. Please note that 1 extra bed and/or baby cot can be provided. Please note that the room is not in the main building.

Family Studio Located on the ground floor and including a private entrance, this spacious studio with park views is furnished in warm colours and opens to a furnished terrace. It features: -2 separate bedrooms -sofa, table and two armchairs -individually controlled air conditioning -LCD TV -refrigerator -WiFi -fire alarm system -safe box -ironing board and iron -clothes dryer -bathroom with a shower cabin, hairdryer, bathrobes, towels, toiletries. Please note that 1 extra bed and/or baby cot can be provided. Please note that the room is not in the main building.

Junior Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The kitchenette has a refrigerator, a microwave and a toaster. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 3 beds.

Deluxe King Suite with Balcony This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, a microwave and a toaster. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 3 beds.

Deluxe Suite with Sea View This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the kitchenette, guests will find a refrigerator, a microwave and a toaster. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.

Deluxe Suite with Garden View This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the kitchenette, guests will find a refrigerator, a microwave and a toaster. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

One-Bedroom Apartment This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as pool views. The unit has 2 beds.

Two-Bedroom Apartment This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as pool views. The unit has 4 beds.

Two-Bedroom Deluxe Apartment This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as sea views. The unit has 3 beds.

About Romance Hotel and Family Suites

License: РК-18-11541

Guest Reviews

8.3

Very Good

Location

Romance Hotel and Family Suites enjoys a highly praised location, just minutes away from beautiful beaches, making it perfect for beachgoers. Its central positioning places guests close to shops, restaurants and a supermarket, adding to the convenience. The hotel is in a peaceful area yet remains near the center of the resort, providing a balance between tranquility and accessibility.

Families will appreciate the proximity to a park with children’s facilities. The hotel is situated near enough to Varna for easy access without the hustle of city life, making it an excellent base for exploring the region. The surrounding area is described as beautiful and though some guests noted a bit of a walk to the nearest sandy beach, it remains within a short distance. Overall, the location receives high marks for its convenience, accessibility and picturesque setting, complemented by the hotel's amenities and friendly staff.

Breakfast

Romance Hotel and Family Suites offers a breakfast experience that leaves a generally positive impression on most guests. The buffet style is a common highlight with many noting it as very good, rich and varied. Guests often appreciate the high-quality and tasty food, describing the breakfast as hearty, excellent and delicious. There is a diverse selection available with some acknowledging the breakfast as exceptional.

However, there are mixed opinions on the variety and repetition of the dishes. While some guests enjoyed the diversity and ample choices, others found the selection limited and repetitive, particularly on longer stays. Some suggested adding more options to accommodate various dietary requirements to enhance the experience further.

Overall, the breakfast at Romance Hotel and Family Suites receives high praise for its quality and taste, even if there's room for minor improvements in terms of variety and catering to special dietary needs.

Dinner

The dinner experience at Romance Hotel and Family Suites garners mixed reviews. On the positive side, many guests appreciate the variety and quality of the food served. Dinner options include a well-arranged buffet and à la carte choices with several guests highlighting the good and even excellent food. The meals change daily, ensuring variety for diners. The convenience of having dinner included in their stay is another benefit mentioned by visitors.

However, not all feedback is favorable. Some guests have expressed dissatisfaction with the food quality, describing it as poor, mediocre or consistent over time. The buffet, in particular, has received criticism for its lack of quality. Despite these flaws, the extensive meal options for both breakfast and dinner remain a notable point for guests and those with personal cars find plenty of dining venues and attractions in the vicinity.

Overall, while the hotel provides decent dinner options that many guests enjoy, there are areas for improvement, especially in maintaining consistent food quality.

Rooms

Romance Hotel and Family Suites offers rooms that have garnered positive feedback for their modernity, spaciousness and cleanliness. Guests consistently noted the large and comfortable rooms, often highlighting their modern amenities and cozy furnishings. Many appreciated the size of the rooms with ample space that exceeded expectations, as well as features like large balconies and terraces with lovely views of the garden or park.

Family rooms and suites were particularly praised for being clean, comfortable and well-equipped, often including kitchenettes and air conditioning. The cleanliness of the rooms was frequently mentioned with daily towel changes contributing to the overall sense of well-being.

Most reviews describe the rooms as clean, cozy and in good condition, though there were occasional remarks about the need for cosmetic repairs or dusty furniture. The beds were commonly described as comfortable, contributing to a restful stay.

While the majority found the rooms beautiful, spacious and furnished tastefully, some had less favorable experiences, noting issues such as mold in the bathroom, dirt in the corners and discrepancies between the room booked and the one received. Despite these few negative aspects, the overall sentiment about the rooms at Romance Hotel and Family Suites is largely positive, characterized by cleanliness, comfort and spaciousness.

Beds

At the Romance Hotel and Family Suites, guests have varied opinions about the beds. Many praise the comfortable experience, frequently noting the comfort of the mattresses and the large, spacious rooms. Guests have described the beds as comfy with some even labeling them extremely comfortable. The mattresses have often been highlighted as perfect, indicating a generally high level of satisfaction.

That said, not all experiences are positive. Some guests have pointed out issues with the quality of the pillows and the comfort of certain beds, particularly mentioning that some mattresses were either too soft, too hard or too low. Additionally, there were mentions of double beds being comprised of two separate beds which can easily move apart.

Overall, while the majority of guests enjoy a good night's sleep on spacious and comfortable beds, there are occasional inconsistencies that should be considered.

Cleanliness

Romance Hotel and Family Suites receives mixed feedback about its cleanliness standards. Most guests highlight positive aspects like clean swimming pools and bathrooms, noting that the hotel is clean and tidy. Many praise the impeccable and very clean rooms, emphasizing daily upkeep and overall high standards of cleanliness. Visitors also mention the clean and cozy atmosphere, contributing to their comfort.

However, some comments suggest areas needing improvement. While the primary facilities maintain cleanliness, issues such as leaky bathtubs, old and smelly carpets and occasionally dirty bathrooms were reported. The outdoor pool area and restaurant cleanliness also received criticism.

Despite a few noted drawbacks, the majority of guests find the hotel to be clean with consistently maintained rooms and facilities.

Staff

The Romance Hotel and Family Suites has received positive feedback for its staff across various aspects of their service. Guests frequently highlight the team's friendliness and helpfulness, noting that they are welcoming, professional and attentive. Many reviews specifically mention the staff's ability to communicate effectively in both English and German, enhancing the overall guest experience. The reception area staff are praised for their politeness and willingness to assist, while restaurant waiters are described as polite and responsive.

Despite a few mentions of unfriendliness, the majority of comments reflect a positive impression of the staff, emphasizing their responsiveness and ability to quickly address issues, such as changing rooms when necessary. The attentiveness of the staff, combined with their professional demeanor and multilingual capabilities, contribute significantly to visitors' satisfaction. Overall, the staff at Romance Hotel and Family Suites have been commended for their dedication to providing excellent service, contributing to a favorable impression of the hotel.

Wi-Fi

Romance Hotel and Family Suites offers the convenience of free parking right on site, making it easy for guests to come and go. While the hotel provides Wi-Fi access free of charge in the rooms, the experience with the Wi-Fi can vary. Some guests noted that the signal was okay, but others experienced slower speeds and weak coverage. In a few cases, the Wi-Fi signal was so weak that it was nearly impossible to use. Despite this, the hotel itself is deemed decent with its main drawback being the inconsistent Wi-Fi connectivity.

Pool

Nestled within a quiet setting, Romance Hotel and Family Suites has garnered praise for its inviting pool facilities. The outdoor pool stands out for its cleanliness, routinely maintained by a robotic cleaner each evening and offers a sense of security with a lifeguard on duty. Families can appreciate the spacious pool area with ample sunbeds and a peaceful atmosphere, making it a delightful spot for relaxation.

Travelling with children becomes more enjoyable as the pool includes a designated children's area and provides good kid-friendly food options. For those visiting in colder months, the indoor pool proves to be a perfect refuge, although some have noted it can be cold or occasionally closed for renovations. Despite some sporadic maintenance issues, the pool remains a beloved feature for guests, contributing significantly to their overall experience at the hotel, alongside well-maintained outdoor areas and its proximity to the beach.

Parking

Romance Hotel and Family Suites offers both an internal parking lot and free street parking in front of the hotel. While some guests enjoyed free parking right in front of the hotel, others noted that available spots around the area could be limited and often occupied with parking sometimes extending onto sidewalks. Although the hotel has advertised free parking for guests, it primarily refers to street parking and some reviews mentioned a lack of dedicated hotel parking. On a positive note, there were reports of reserved spots being allocated and during some stays, guests did not experience any parking issues.

Family

Romance Hotel and Family Suites offers a pleasant stay with a strong family-friendly atmosphere. The facilities are particularly convenient for families, boasting spacious rooms and a dedicated children’s play area. Upgrades to family apartments enhance the experience, ensuring excellent value for money. Families will appreciate the children’s pool and the hotel's close proximity to the sea, making it an ideal destination for a vacation with kids. The service at both the bar and restaurant is impeccable with the option to select from the restaurant's menu or enjoy prepared meals. The hotel is highly recommended for families, especially those with two children and those seeking comfort and convenience during their stay.

4 Star

Romance Hotel and Family Suites, previously rated as a four-star establishment, appears to have some inconsistencies in maintaining that level of service. While it offers all the options one would expect from a four-star hotel, there are shortcomings that hinder the overall experience. A significant issue is the lack of parking for guests, contrary to advertisements. Additionally, some guests noted that the hotel has not kept up with the standards traditionally associated with a four-star rating, affecting the sense of value for the price paid. These concerns are crucial for prospective visitors to consider.

Yes, Romance Hotel and Family Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

No, a spa isn't available at Romance Hotel and Family Suites.

No, Romance Hotel and Family Suites doesn't allow dogs.

Yes, parking facilities are available at Romance Hotel and Family Suites.

Yes, Romance Hotel and Family Suites has a gym.

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