Sakai34.59734600,
135.44687600,
Sakai-ku Chikkoyawatamachi 1-1 Sakaihama Seaside Stage(Show on Map)
7.7
Good
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Summary of reviewsSakaihama Rakuten Onsen Shofuku is a tranquil retreat that offers a well-rounded experience for guests. The hotel’s location, though remote and challenging to navigate without personal transportation, provides a peaceful escape with free parking facilities. The hot spring amenities and dormitory options with electronic key entry add to the appeal for those seeking relaxation.
Dining at the onsite restaurant is highly praised with a diverse menu offering excellent Japanese cuisine, izakaya favorites and standout dishes like Borugaraizu and Ouchiyama Coffee. The ability to dine late into the night and cashless payment options enhance convenience, although some guests noted slight discrepancies between meal photos and actual dishes.
Cleanliness is a notable strength with immaculate baths, changing rooms and well-maintained facilities contributing to a positive environment. While the capsule rooms are clean and quiet, issues such as high temperatures, ineffective ventilation and inadequate soundproofing occasionally detract from the experience. Additionally, the Wi-Fi connectivity falls short of expectations, particularly in the capsule rooms.
The staff are generally seen as excellent and helpful with specific praise for the restaurant and massage staff’s cheerful service. However, there are occasional inconsistencies in friendliness and professionalism among some front desk personnel.
The capsule sleeping arrangements receive mixed reviews; while many find them comfortable and conducive to restful sleep, others criticize the flat pillows, thin mattresses and noise disturbances. This variability suggests room for improvement in bedding comfort and noise management.
Accessibility presents some challenges, particularly for guests with disabilities. Navigation within the facility can be complex and the storage of personal belongings is less convenient. Some guests found the frequent need to check in and out bothersome.
In summary, Sakaihama Rakuten Onsen Shofuku offers a clean, relaxing and well-serviced environment with excellent dining options. However, improvements in Wi-Fi, bedding comfort, temperature control, soundproofing and clearer accessibility features could significantly enhance overall guest satisfaction. Show more
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Capsule Hotel with Parking
Accessible Capsule Hotel
Room Types
Guest Reviews
7.7
Good
Location
Sakaihama Rakuten Onsen Shofuku offers a tranquil escape, though its location presents mixed accessibility challenges. While the hotel is conveniently near a live venue, making it an excellent choice for event-goers, it's relatively distant from railway stations and lacks robust bus services. Guests often find it more practical to use their own transportation or a car, as public transit options can be inconvenient and navigating the shuttle bus stop can be challenging. Additionally, parking at the facility is free, which adds to the convenience for those driving. For visitors relying on trains, expect a multi-transfer journey from major stations like Shin-Osaka, followed by a shuttle ride. Despite these transit hurdles, the hotel is well-equipped with relaxing amenities, including a dormitory with electronic key entry and a comprehensive hot spring facility, making it a worthwhile retreat for those who manage to reach it.
Dinner
Sakaihama Rakuten Onsen Shofuku offers a delightful dining experience that guests frequently praise. The onsite restaurant serves a variety of delicious dishes with standout mentions including their specialty dish, Borugaraizu and the popular Ouchiyama Coffee. Diners appreciate the convenience of being able to have meals late into the night, making it ideal for late check-ins due to work or travel.
The diverse menu includes Japanese cuisine, izakaya favorites, soba and fulfilling meal plans, ensuring there's something for everyone. Although the restaurant charges are separate from the stay, guests find the quality and taste of the food worth the extra cost. Particularly, the ramen dishes have earned high praise, rivaling those from specialty shops. The restaurant staff are noted for their excellent service, enhancing the overall dining experience.
While some noted a discrepancy between the meal photos and the actual dishes, the general consensus remains that the food is consistently delicious with the eggs being a particular highlight. The option to dine cashless adds to the convenience, allowing guests to enjoy their meals without the hassle of handling cash.
Rooms
Sakaihama Rakuten Onsen Shofuku garners positive feedback for its cleanliness with guests frequently appreciating the tidy and comfortable rooms. The capsule hotel area is noted for its tranquility, contributing to a conducive sleeping environment. Reviewers also mention that the sleeping space, though a bit cramped for some, largely meets expectations and does not impart a sense of confinement.
However, several aspects detract from the overall experience. Guests remark on issues with high room temperatures, making the capsules uncomfortably hot and causing some to wake up drenched in sweat. The ventilation system's performance is a common grievance, described as loud and ineffective. Soundproofing is another concern with multiple guests disturbed by snoring from neighboring capsules. Additionally, the Wi-Fi connectivity is subpar, failing to reach the capsule rooms as advertised and the misleading description of the capsule as a single room led to some dissatisfaction.
Despite the comfortable beds, which a few found a tad hard, the presence of bugs and the constant background music in the capsules were off-putting for some visitors. Overall, while the cleanliness and quiet atmosphere of Sakaihama Rakuten Onsen Shofuku are commendable, improvements in room temperature control, soundproofing and Wi-Fi connectivity could significantly enhance guest satisfaction.
Beds
The bed situation at Sakaihama Rakuten Onsen Shofuku offers a mixed experience for guests. Many visitors appreciated the comfort of sleeping in the capsule units, often describing the capsule area as quiet, leading to surprisingly restful sleeps. However, some found the capsules and the accompanying bedding to have key drawbacks. The pillows were often noted as being too flat and lacking firmness. Additionally, the mattresses were generally perceived as thin and worn out, which affected sleep quality, particularly for those who experience back issues. This was compounded by thin futons that were only appropriate for short naps and not adequate for those sensitive to cold. Noise from nearby areas or from other guests further disrupted some stays. There were also instances where the management of bed allocations led to confusion, causing inconvenience for certain visitors. Overall, while the capsule units offered a novel and generally quiet sleeping environment, improvements in bedding comfort and management practices would enhance the overall guest experience.
Cleanliness
Sakaihama Rakuten Onsen Shofuku receives high marks for its cleanliness and well-maintained facilities. Guests frequently highlight the hotel as being very clean and beautiful with particular praise for the cleanliness of the baths and changing rooms. The facilities are described as well-equipped, enhancing the overall sense of satisfaction with the cleanliness. Capsule rooms are considered clean and good, contributing to a pleasant stay. However, some guests have noted issues with cleanliness in the hallways, specifically mentioning scattered cushions, manga and partially empty bottles. Despite this, the general consensus remains positive with the hotel consistently providing a clean environment at a reasonable price.
Staff
The staff at Sakaihama Rakuten Onsen Shofuku received generally positive feedback from guests. Many reviewers praised the staff as excellent, kind and helpful, noting that their polite and friendly demeanor significantly enhanced their stay. Explanations and guidance provided by the staff were often clear and thorough, contributing to a comfortable and convenient experience for visitors. The cafeteria staff were particularly highlighted for their cheerful and friendly service and specific mentions were made of the outstanding services by the massage staff and restaurant personnel.
Despite the majority of positive comments, a few reviews indicated inconsistencies in the staff's friendliness and professionalism. Some guests encountered unfriendly or unhelpful front desk staff and one reviewer described a negative experience with a specific staff member. Nonetheless, the overall impression of the staff was favorable with many guests feeling that the staff's enthusiastic and polite response, along with their effort to help despite language barriers, were commendable.
Wi-Fi
The Wi-Fi experience at Sakaihama Rakuten Onsen Shofuku shows areas for improvement. While guests appreciate the availability and ease of Wi-Fi connectivity in certain parts of the hotel, the overall reliability and strength of the connection vary significantly. Many guests reported that the Wi-Fi was weak and inconvenient with frequent difficulties connecting or staying connected, especially on the second floor and in the capsule rooms. Additionally, while the first-floor Wi-Fi could be connected, it tended to be slow and nighttime connectivity issues were noted with some improvement in the mornings. Despite being free, the inconsistent and often poor reception suggests that the hotel could benefit from upgrading its Wi-Fi infrastructure to enhance guest satisfaction.
Accessible
Sakaihama Rakuten Onsen Shofuku offers a variety of resting spaces which guests with disabilities may appreciate. However, the structure of the facility presents some challenges, making it difficult to climb in certain areas. Additionally, the location for carry-on bags is in a corner, secured only with a lockable wire, which is seen as inconvenient. Guests need to check in and out frequently, adding to the inconvenience.
Some guests have noted that information such as checkout time, available hours and bus stop locations was not clearly displayed, leading to confusion. Rules were also difficult to understand, contributing to the overall complexity of navigation within the facility. Bathrooms were noted to be insufficiently accessible and the lack of exclusive use lockers for accommodations added to the inconvenience, as guests had to use the changing room frequently, which also bothered other customers.
Overall, while Sakaihama Rakuten Onsen Shofuku provides good resting areas, clearer instructions and more accessible facilities would significantly enhance the experience for guests with disabilities.
No, Sakaihama Rakuten Onsen Shofuku doesn't have any pool.
No, a spa isn't available at Sakaihama Rakuten Onsen Shofuku.
No, Sakaihama Rakuten Onsen Shofuku doesn't allow dogs.
Yes, parking facilities are available at Sakaihama Rakuten Onsen Shofuku.
No, Sakaihama Rakuten Onsen Shofuku doesn't have a gym.