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Summary of reviewsSakudaira Plaza 21 is highly praised by guests for its exceptional location, being in close proximity to multiple stations, including the nearby Saku-Daira Station. The convenient positioning allows for easy access to a variety of dining options, scenic mountain views and amenities such as numerous hot springs and 24-hour parking, enhancing the overall appeal for travelers.
The breakfast offerings at Sakudaira Plaza 21 receive positive feedback with many guests enjoying the diverse, delicious selection, especially the Japanese breakfast items and the high-quality Nagano Prefecture-grown Koshihikari rice. While there is some desire for more Western options, the majority of guests express satisfaction and a willingness to return.
When it comes to dining, the multitude of nearby restaurants allows guests to easily find meals without the need to venture far. Although the in-house restaurant garners mixed reviews, the overall dining experience is greatly enhanced by the surrounding culinary establishments.
Room reviews indicate that while the accommodations may be small and compact, they are clean and well-maintained with comfortable beds. Some guests have noted issues with the overall design and size of the bathrooms, mentioning outdated facilities and poor drainage. Despite these drawbacks, the cleanliness and comfort of the rooms remain a positive highlight.
The hotel's cleanliness is commendable with guests frequently mentioning the well-maintained environment, especially the large public bath. Despite the building's age, renovations have added to its charm without compromising hygiene. Minor cleanliness issues and a somewhat dark ambiance were noted, but the overall positive sentiment prevails.
Guest interactions with the hotel staff are a standout feature, repeatedly highlighted for their warm, polite and attentive service. The front desk and other staff members, including specific individuals like Mr. Nishizawa, consistently offer exceptional service, creating a welcoming atmosphere despite occasional language barriers.
Finally, the availability of a spacious, free parking lot is a significant benefit for those traveling by car, even though some guests initially found it challenging to locate. This practical feature, along with amenities like the sauna and health land, contributes to the overall value and positive experience at Sakudaira Plaza 21.
Overall, the combination of a strategic location, hearty breakfast options, clean and comfortable rooms, outstanding staff service and convenient parking makes Sakudaira Plaza 21 a favored choice among travelers. Show more
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Categories
Hotel with Parking
Cheap Hotel
3-Star Hotel
Room Types
Single Room - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, a wardrobe, an electric kettle and a carpeted floor. The unit offers 1 bed.
Twin Room - Non-SmokingFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 2 beds.
Double Room - Non-Smoking Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.1
Good
Location
Sakudaira Plaza 21 boasts an extremely convenient location, praised by guests for its proximity to multiple stations, including the nearby Saku-Daira Station. The strategic positioning places visitors within a short walk to various dining options, ranging from charming izakayas to an abundance of restaurants and convenience stores, enhancing the overall ease of stay. Guests have highlighted the beauty of the mountain views surrounding the hotel, adding to the appeal of the location. Additionally, the facility includes a health land with unlimited hot springs access, contributing to a relaxing stay. For those driving, the availability of 24-hour parking adds an extra layer of convenience. Overall, the hotel's prime location, combined with nearby amenities and natural scenery, makes it a favorable choice for travelers.
Breakfast
Guests at Sakudaira Plaza 21 have shared positive experiences about the hotel's breakfast offerings. The breakfast is consistently described as delicious with a variety of options that cater to different tastes. The buffet style service features a wide range of generous portions and many guests appreciated the flavorful dishes, particularly the miso soup, spaghetti napolitan and the Nagano Prefecture-grown Koshihikari rice with tororo. The Japanese breakfast was highlighted for its excellence and seasoning, allowing guests to enjoy a slow, satisfying meal.
However, some guests noted a limited variety at the buffet and wished for more options, particularly Western dishes and items suitable for those preferring bread for breakfast. The lack of yogurt and other Western choices did not go unnoticed. Despite these areas for improvement, many guests expressed overall satisfaction and a desire to return, underscoring the positive aspects of their breakfast experience.
Dinner
Sakudaira Plaza 21 is a hotel conveniently surrounded by a plethora of dining options, making it easy for guests to find a meal without venturing far. The hotel's location boasts an array of delicious nearby restaurants, ensuring that even late arrivals can enjoy a fulfilling dinner. For those who prefer to dine within the hotel, the in-house restaurant receives mixed reviews with positive remarks about the food quality but notes on an unexciting menu and communal dining arrangements lacking COVID-19 precautions. Nevertheless, some guests appreciate the good dinner recommendations provided and express eagerness to return for another stay. Overall, the proximity to dining establishments enhances the dining experience for guests at Sakudaira Plaza 21.
Rooms
Sakudaira Plaza 21 offers rooms that are consistently described as small and narrow with several guests mentioning that they are smaller than expected. Despite the compact size, many reviewers appreciated that the rooms were clean and well-maintained. Comfort seems to be a highlight, particularly noting the large, comfortable beds.
The bathrooms, both in-room and communal, received mixed feedback. While some enjoyed the communal baths, others found the temperature of the showers a bit too hot and commented on outdated facilities. Several guests noted the cramped conditions and poor drainage in the in-room bathrooms with some mentioning that the design could lead to a lack of comfort and bathroom tiles being slippery.
Overall, while space constraints and some maintenance issues were mentioned, guests generally found the rooms to be clean and the beds comfortable.
Cleanliness
Sakudaira Plaza 21 stands out for its commendable cleanliness, despite its age. Guests consistently highlight that the establishment maintains a very clean environment, especially praising the large public bath for its cleanliness and enjoyable experience. The building, though old, has been renovated, adding to its charm without compromising on hygiene. Visitors appreciated the numerous hot springs available, enhancing their stay with relaxing baths.
However, some areas of concern were noted, such as thin walls, a low pillow and occasional minor cleanliness issues like hairs on the floor and wrinkled wallpaper. Additionally, the overall ambiance was described as somewhat dark and the Wi-Fi speed was found lacking, affecting connectivity for video calls. Despite these drawbacks, the general consensus remains positive due to the hotel's cleanliness and renovated amenities.
Staff
The reviews for Sakudaira Plaza 21 repeatedly highlight the exceptional quality of the staff's service. Guests frequently mention the warm, polite and attentive manner in which they were treated throughout their stay. The front desk service stands out for being particularly courteous and pleasant, ensuring a smooth check-in experience.
Employees, from those managing the large public bath during breakfast to the manager themselves, leave a lasting positive impression through their dedication and professional demeanor. Even in the face of language barriers, staff members remained helpful and accommodating, offering detailed explanations and assistance when needed. Specific mentions of individuals, such as Mr. Nishizawa, underscore the personalized and guest-oriented support that seems to characterize the hotel's customer service ethos.
Overall, the hospitality team at Sakudaira Plaza 21 creates a welcoming and relaxing environment with their consistent smiles and quick, efficient responses contributing to the overall positive experience of the guests.
Parking
Sakudaira Plaza 21 offers a practical advantage with its free parking lot, a feature consistently appreciated by guests. The lot is both spacious and easy to use, making it convenient for those traveling by car. Guests also noted the convenience of its proximity to the station. However, some mentioned that the parking lot can be challenging to locate initially. Overall, the ample, free parking available at Sakudaira Plaza 21 adds significant value to the stay, complementing the affordable price and additional amenities like the sauna.
No, Sakudaira Plaza 21 doesn't have any pool.
No, a spa isn't available at Sakudaira Plaza 21.
No, Sakudaira Plaza 21 doesn't allow dogs.
Yes, parking facilities are available at Sakudaira Plaza 21.