The Plaza Hotel & Resort
Salalah
17.03743000,
54.14846800
,
Al-sada,salalah,sultanate Of Oman Al-sada,salalah,sultanate Of Oman- P.o.box: 370, Postal Code: 215
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Summary of reviewsThe Plaza Hotel & Resort in Salalah has earned a reputation as a top choice for travelers, with several aspects consistently highlighted in positive reviews. Its location in the heart of the city offers guests unparalleled convenience and accessibility, with easy access to local attractions, cafes, and beaches. Nestled amidst beautifully landscaped gardens, the hotel provides a tranquil retreat while maintaining proximity to the vibrant urban scene.
Guests frequently commend the hotel for its attentive and friendly staff, who enhance the welcoming atmosphere with their helpfulness and professionalism. Standout employees, such as those at the front desk and restaurant, are often praised for going above and beyond to ensure a pleasant stay. The superb service, coupled with the hotel's sophisticated ambiance, leaves guests feeling truly valued.
The Plaza Hotel & Resort's accommodations receive high marks for their spaciousness, cleanliness, and comfort. The rooms, particularly the executive and family suites, cater well to larger groups and families, providing ample space and modern amenities. Guests enjoy the exceptional comfort of the beds, often described as among the most comfortable experienced, which contribute to a restful night's sleep.
The hotel's attention to cleanliness is a standout feature, with guests noting the impeccable maintenance of rooms and common areas. This dedication extends to the pool area, which is lauded for its size and cleanliness, offering a relaxing environment complemented by sun loungers and a kids playing area, making it family-friendly.
Families find The Plaza Hotel & Resort particularly accommodating, thanks to its spacious family rooms and diverse amenities tailored for both children and adults. The availability of indoor and outdoor play areas and family-friendly packages further enhance its appeal as a destination for family vacations.
Breakfast at the hotel, while not universally praised, generally meets guests' expectations with its extensive and varied buffet, featuring live stations and attentive staff. Although some guests suggest areas for improvement, many appreciate the range of choices provided.
Parking is another positive aspect, with ample free underground parking available, though there are suggestions for minor enhancements to improve navigation. Despite some challenges, such as occasional congestion, the overall convenience contributes positively to the experience.
In summary, The Plaza Hotel & Resort is celebrated for its central location, exceptional staff, spacious and clean accommodations, and family-friendly amenities. These elements, combined with the tranquil yet convenient setting, make it a desirable choice for travelers seeking both relaxation and adventure.
Categories
Guests frequently commend the hotel for its attentive and friendly staff, who enhance the welcoming atmosphere with their helpfulness and professionalism. Standout employees, such as those at the front desk and restaurant, are often praised for going above and beyond to ensure a pleasant stay. The superb service, coupled with the hotel's sophisticated ambiance, leaves guests feeling truly valued.
The Plaza Hotel & Resort's accommodations receive high marks for their spaciousness, cleanliness, and comfort. The rooms, particularly the executive and family suites, cater well to larger groups and families, providing ample space and modern amenities. Guests enjoy the exceptional comfort of the beds, often described as among the most comfortable experienced, which contribute to a restful night's sleep.
The hotel's attention to cleanliness is a standout feature, with guests noting the impeccable maintenance of rooms and common areas. This dedication extends to the pool area, which is lauded for its size and cleanliness, offering a relaxing environment complemented by sun loungers and a kids playing area, making it family-friendly.
Families find The Plaza Hotel & Resort particularly accommodating, thanks to its spacious family rooms and diverse amenities tailored for both children and adults. The availability of indoor and outdoor play areas and family-friendly packages further enhance its appeal as a destination for family vacations.
Breakfast at the hotel, while not universally praised, generally meets guests' expectations with its extensive and varied buffet, featuring live stations and attentive staff. Although some guests suggest areas for improvement, many appreciate the range of choices provided.
Parking is another positive aspect, with ample free underground parking available, though there are suggestions for minor enhancements to improve navigation. Despite some challenges, such as occasional congestion, the overall convenience contributes positively to the experience.
In summary, The Plaza Hotel & Resort is celebrated for its central location, exceptional staff, spacious and clean accommodations, and family-friendly amenities. These elements, combined with the tranquil yet convenient setting, make it a desirable choice for travelers seeking both relaxation and adventure.
Resort Taking Steps Towards Sustainability
The Plaza Hotel & Resort places a focus on sustainability with specific practices in place. These include waste segregation in guest rooms, providing recycling bins, using soap and shampoo dispensers to minimize individual plastic bottles, and employing environmentally-friendly cleaning methods.
Resort for Honeymoon
This hotel is highly rated by couples and families, indicating its versatility and quality. It offers a comfortable stay with good service, making it a reliable choice for a romantic getaway.
Resort with Spa
This hotel offers spa facilities and services. It is a preferred hotel for both business and leisure travelers.
Family Friendly Resort
This hotel is identified as a family hotel in Salalah. It aims to provide a comfortable and convenient experience for families during their visit.
Resort with Swimming Pool
This hotel provides accommodations with an outdoor swimming pool, a garden and a private beach area. The resort features an indoor pool, evening entertainment and a kids' club.
Heated Pool Indoor Pool Outdoor Pool
Business Resort
This hotel provides standard amenities and services for business travelers.
Resort with Parking
The Plaza Hotel & Resort provides ample parking for guests and visitors. The parking area is paved and well-maintained. It is conveniently located near the hotel's main entrances.
Accessible Resort
This hotel provides wheelchair accessible facilities and rooms/facilities for disabled guests. Features include a higher level toilet, raised toilet, toilet for disabled, and grab rails. Wheelchair accessible parking and a stair-free path to the entrance are available.
4-Star Resort
This resort provides an outdoor swimming pool, a private beach area, and a kids' club, ensuring entertainment for all ages. It features an indoor pool and comfortable, well-equipped rooms, some with kitchen facilities.
Resort with Outdoor Pool
The hotel offers an outdoor swimming pool, and some search results mention the possibility of two pools. Certain rooms also provide a view of the swimming pool.
Resort with Indoor Pool
This 4-star resort explicitly features an indoor pool. It is consistently listed among hotels with indoor pools in Salalah, indicating it is a known amenity of the property.
Romantic Resort
Resort with Heated Pool
Guest Reviews
The Plaza Hotel & Resort offers a highly regarded location in Salalah that appeals to visitors for its convenience and accessibility. Nestled centrally in the city, the hotel is in close proximity to a variety of cafes, restaurants, and essential amenities, making it easy for guests to explore Salalah's local culture and cuisine. The area surrounding the hotel includes numerous shopping options and offers straightforward routes to the airport and beaches, providing guests with an excellent base for both relaxation and adventure. Guests appreciate the hotel's setting amidst beautifully landscaped gardens, which enhances the overall ambiance. Despite the urban charm, the hotel maintains a tranquil atmosphere, situated away from bustling crowds yet near enough to ensure that every necessity is within comfortable reach. With self-parking available, visitors have the flexibility to explore the city and its surroundings with ease. The Plaza Hotel & Resort successfully combines a picturesque location with practical conveniences, earning it positive recognition from travelers.
The Plaza Hotel & Resort offers a breakfast experience that has garnered a mix of reactions from its guests. On the positive side, many guests have praised the breakfast for its delicious and plentiful options, with an extensive and varied buffet that includes live stations for eggs, pancakes, and waffles. The accessibility of breakfast options, even during Ramadan, adds to the guests' satisfaction. Numerous reviews highlight the excellent quality of the breakfast, describing it as fantastic and top-notch, with a wide range of choices and helpful staff who are attentive to guests' needs.
Despite these positive remarks, some guests feel the breakfast could be improved, noting that the variety lacks in comparison to expectations for a 4-star property. A few reviewers were not satisfied with the freshness of the bread and pointed out the absence of a proper coffee machine, with only instant coffee available. Additionally, some guests suggested that introducing more oriental choices and daily variations could enhance the breakfast experience. Overall, while the breakfast generally meets many guests’ expectations with its extensive options and quality, there is room for enhancement to align it with the standards of a high-end hotel.
Nestled close to the city center, The Plaza Hotel & Resort offers a range of room options that impress with their striking size and cleanliness. Guests rave about the spaciousness of the accommodations, with the rooms being consistently described as large, clean, and exceptionally comfortable. The executive and family suites provide generous layouts, often including multiple bedrooms, living areas, and kitchens, making them ideal for families or those seeking extra space. Many rooms boast beautiful views, either of the hotel garden or the city, adding an extra element of enjoyment to the stay.
The beds across the rooms earn high marks for comfort, contributing to a restful experience. Guests consistently find the rooms to be well-maintained and neatly presented, combining modern amenities with tasteful decor. Despite the few remarks about occasional lapses in room cleaning, the overall sentiment remains highly positive, with the ample room sizes and thoughtful layouts compensating for minor flaws. The Plaza Hotel & Resort ensures that guests enjoy not just a place to stay, but a comfortable retreat with all necessary facilities for a satisfying visit.
The Plaza Hotel & Resort is renowned for its incredibly comfortable beds, with guests frequently highlighting their exceptional quality and coziness. Many reviewers have explicitly stated the beds to be among the most comfortable they have ever experienced, emphasizing their satisfaction with the mattresses and overall comfort. The hotel offers clean and comfortable accommodations, allowing for a restful night's sleep. While the rooms could benefit from bed covers, the prevailing consensus is that the beds provide a relaxing and cozy environment, contributing significantly to the positive guest experience.
The Plaza Hotel & Resort consistently impresses with its attention to cleanliness, leaving guests delighted with their stays. The rooms often stand out for being exceptionally clean and well-maintained, a sentiment that echoes through countless reviews. Visitors frequently note the hotel's ability to keep all spaces impeccably tidy, contributing to the overall sense of comfort and beauty within the property.
While some areas, such as carpets at the entrance and certain ground facilities, may occasionally show signs of wear, the majority of the hotel maintains high standards of hygiene. The supportive and accommodating staff further enhance the cleanliness by ensuring daily upkeep, often described as immaculate. The bathrooms, although generally clean, sometimes need additional focus, particularly when it comes to pest control.
Overall, the Plaza Hotel & Resort is celebrated for its outstanding cleanliness, contributing to a great travel experience. The hotel's newness partially aids this, with many guests appreciating the spotless condition of everything seen during their visit. This attention to cleanliness, along with its excellent location and friendly staff, makes the hotel a desirable choice for travelers.
The Plaza Hotel & Resort boasts a commendable reputation, underscored by glowing reviews of its staff from satisfied guests. The hotel's team is often described as cooperative, accommodating, and incredibly friendly, creating an inviting atmosphere from the moment guests step into the reception area. Many visitors have highlighted the staff's helpful nature, consistently noting their attentiveness and responsiveness to any requests, including special accommodations like late check-outs.
Particular praise is given to standout employees like Mubarak at the front desk, Yassine from the restaurant, and others, who go above and beyond with professionalism and a courteous demeanor. The staff, whether from the Front Office, Housekeeping, or Food & Beverage, consistently receive accolades for their super polite interactions and elegant treatment towards guests.
This exceptional service is complemented by the staff's sophisticated and respectful approach, offering a personal touch that enhances the overall guest experience. With a team that is not only attentive but also exudes warmth and sincerity, The Plaza Hotel & Resort sets a high standard in hospitality, leaving guests feeling valued and well cared for throughout their stay.
The Plaza Hotel & Resort boasts a pool that is largely praised for its size, cleanliness, and amenities. Guests particularly appreciate the large, heated swimming pool, which provides comfort and relaxation. The surrounding area features sun loungers and umbrellas, offering a welcoming atmosphere for guests to unwind. The pool area is noted for its privacy and cleanliness, contributing to the enjoyment of both adults and children who can also benefit from the adjacent kids playing area. The hotel caters to families, offering both indoor and outdoor play areas in addition to the pool. However, there were occasional mentions of the pool not being available at times and sometimes being colder than expected. Despite these few drawbacks, the pool remains a standout feature for many visitors.
The Plaza Hotel & Resort offers a convenient parking experience for guests, predominantly highlighting its free underground parking facilities. Guests appreciate the availability of plenty of parking spaces beneath the hotel, ensuring vehicles are safely accommodated. Despite occasional congestion in the evenings due to nearby cafes and restaurants, there is generally no issue finding a space, with parking available in front of the hotel as well. The private parking in the basement is a notable feature, though it has some areas for improvement such as better lighting and navigation through its narrow corners. The hotel's external surroundings are noted to be unpaved, suggesting an opportunity for enhancement. Overall, the complimentary and accessible parking options contribute positively to guest experiences.
The Plaza Hotel & Resort emerges as an exceptional option for families seeking a child-friendly retreat. The hotel is praised for its family-oriented environment and comprehensive facilities that cater to both adults and children. Guests highlight the spacious accommodations, including family rooms with multiple bedrooms and bathrooms, ensuring comfort and convenience for larger groups. The abundance of indoor and outdoor play areas keeps children entertained and provides ample space for activities. The hotel's prime location and cleanliness further enhance its appeal, making it a top recommendation for family stays. The staff's kindness and the variety of family packages on offer add to the overall positive experience. With dedicated play areas and a tranquil garden space, The Plaza Hotel & Resort is well-equipped to meet the diverse needs of families, ensuring a relaxed and enjoyable stay for all.
Location Show Map
Location
Breakfast
Despite these positive remarks, some guests feel the breakfast could be improved, noting that the variety lacks in comparison to expectations for a 4-star property. A few reviewers were not satisfied with the freshness of the bread and pointed out the absence of a proper coffee machine, with only instant coffee available. Additionally, some guests suggested that introducing more oriental choices and daily variations could enhance the breakfast experience. Overall, while the breakfast generally meets many guests’ expectations with its extensive options and quality, there is room for enhancement to align it with the standards of a high-end hotel.
Rooms
The beds across the rooms earn high marks for comfort, contributing to a restful experience. Guests consistently find the rooms to be well-maintained and neatly presented, combining modern amenities with tasteful decor. Despite the few remarks about occasional lapses in room cleaning, the overall sentiment remains highly positive, with the ample room sizes and thoughtful layouts compensating for minor flaws. The Plaza Hotel & Resort ensures that guests enjoy not just a place to stay, but a comfortable retreat with all necessary facilities for a satisfying visit.
Beds
Cleanliness
While some areas, such as carpets at the entrance and certain ground facilities, may occasionally show signs of wear, the majority of the hotel maintains high standards of hygiene. The supportive and accommodating staff further enhance the cleanliness by ensuring daily upkeep, often described as immaculate. The bathrooms, although generally clean, sometimes need additional focus, particularly when it comes to pest control.
Overall, the Plaza Hotel & Resort is celebrated for its outstanding cleanliness, contributing to a great travel experience. The hotel's newness partially aids this, with many guests appreciating the spotless condition of everything seen during their visit. This attention to cleanliness, along with its excellent location and friendly staff, makes the hotel a desirable choice for travelers.
Staff
Particular praise is given to standout employees like Mubarak at the front desk, Yassine from the restaurant, and others, who go above and beyond with professionalism and a courteous demeanor. The staff, whether from the Front Office, Housekeeping, or Food & Beverage, consistently receive accolades for their super polite interactions and elegant treatment towards guests.
This exceptional service is complemented by the staff's sophisticated and respectful approach, offering a personal touch that enhances the overall guest experience. With a team that is not only attentive but also exudes warmth and sincerity, The Plaza Hotel & Resort sets a high standard in hospitality, leaving guests feeling valued and well cared for throughout their stay.
Pool
Parking
Family
Yes, The Plaza Hotel & Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at The Plaza Hotel & Resort.
No, The Plaza Hotel & Resort doesn't allow dogs.
Yes, parking facilities are available at The Plaza Hotel & Resort.
No, The Plaza Hotel & Resort doesn't have a gym.
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