4-Star HotelThis hotel features a spa with indoor pools and saunas, providing a comprehensive wellness experience. Its central location in Jurmala makes it convenient for accessing local attractions. It is also close to the beach.
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Summary of reviews related to the '4 Star' categoryJurmala Spa Hotel has garnered mixed reviews regarding its four-star rating, facilities and services. While some guests found the hotel to meet four-star standards with its comfortable and polite service, others felt it fell short of the expected quality for its rating. The lobby stood out positively, reflecting a four-star ambiance, but several aspects such as the outdated rooms, thin towels and uncomfortable pillows did not align with typical four-star hotel expectations.
The hotel's claim to a four-star status was frequently questioned by guests who noted issues like poor noise insulation, below-average robes and a lack of variety at breakfast. Some guests highlighted that the hotel charges extra for items usually standard in four-star accommodations, impacting their overall perception of value for money.
Despite the hotel's shortcomings, its overall comfort and some aspects of service were appreciated. However, many guests felt that the establishment needs serious renovation and improvements to truly align with its claimed four-star rating.
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