Novotel Salerno Est Arechi
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Summary of reviewsNovotel Salerno Est Arechi receives generally positive remarks from its guests, offering a strategic location for travelers with access to notable destinations like the Amalfi Coast, Paestum, and Pompeii. Situated on Salerno's outskirts, it provides a peaceful retreat with accessible connections to the city center and nearby attractions. The hotel’s ample free parking, both outdoor and underground, is well-received, especially by visitors traveling by car, ensuring ease of movement and added convenience during their stay.
Guests highlight the hotel’s dedication to cleanliness and organizational standards with spacious, well-maintained rooms that feature stunning sea views. Although some update needs are noted in certain areas, such as older furnishings and irregular temperature control, overall room comfort is commendable. Visitors appreciate the friendly and incisive service of the staff, who are often credited for enhancing guest experiences. The reception and service teams, along with the restaurant staff, receive special praise for their hospitality and professional demeanor.
Breakfast and dinner services offer a mixed bag, with many enjoying the diverse options and friendly service, although there is room for greater variety and improvement in affordability. The on-site restaurant provides a pleasant and handy dining option, despite occasional critiques around menu diversity and pricing.
The hotel is notably family-friendly, offering facilities like a delightful outdoor pool with a lifeguard, play areas, and gaming consoles that appeal to young guests. These amenities contribute to creating a relaxed and engaging environment suitable for families seeking both adventure and quiet relaxation. Despite some reported issues with gym equipment, the inclusion of a fitness space and a lovely pool area enriches the hotel’s appeal.
With its strategic location, vast parking facilities, clean and comfortable accommodations, and a welcoming staff, Novotel Salerno Est Arechi presents itself as a practical, enjoyable choice for travelers visiting the charming region of Salerno.
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Guests highlight the hotel’s dedication to cleanliness and organizational standards with spacious, well-maintained rooms that feature stunning sea views. Although some update needs are noted in certain areas, such as older furnishings and irregular temperature control, overall room comfort is commendable. Visitors appreciate the friendly and incisive service of the staff, who are often credited for enhancing guest experiences. The reception and service teams, along with the restaurant staff, receive special praise for their hospitality and professional demeanor.
Breakfast and dinner services offer a mixed bag, with many enjoying the diverse options and friendly service, although there is room for greater variety and improvement in affordability. The on-site restaurant provides a pleasant and handy dining option, despite occasional critiques around menu diversity and pricing.
The hotel is notably family-friendly, offering facilities like a delightful outdoor pool with a lifeguard, play areas, and gaming consoles that appeal to young guests. These amenities contribute to creating a relaxed and engaging environment suitable for families seeking both adventure and quiet relaxation. Despite some reported issues with gym equipment, the inclusion of a fitness space and a lovely pool area enriches the hotel’s appeal.
With its strategic location, vast parking facilities, clean and comfortable accommodations, and a welcoming staff, Novotel Salerno Est Arechi presents itself as a practical, enjoyable choice for travelers visiting the charming region of Salerno.
Family Friendly Hotel
This hotel is known for its family-friendly environment and amenities, providing a comfortable and convenient stay for families. It offers services tailored to younger guests.
Dog Friendly Hotel
This hotel is a pet-friendly establishment. It provides a satisfactory experience for guests traveling with dogs, with dedicated services.
Hotel with Swimming Pool
This hotel has an outdoor swimming pool open seasonally from June to mid-September. It also features a hammam and fitness room for relaxation and recreation.
Outdoor Pool
Business Hotel
This hotel offers meeting rooms for events for up to 150 people. Executive rooms and suites boast a sea view. It also features a business center for meetings and events. The hotel provides air-conditioned rooms and Wi-Fi.
Hotel with Parking
The Novotel provides on-site parking. It is a bit outside the city center, making it accessible by car, and is well-regarded for its facilities.
Accessible Hotel
This 4-star hotel is explicitly stated to be wheelchair accessible throughout the hotel. It offers accessible rooms with accessible bathrooms.
Hotel with Gym
This hotel offers a fitness center for guests looking to maintain their workout routine. It provides a convenient option for travelers wanting to stay active during their visit to Salerno.
4-Star Hotel
This hotel is well-situated for exploring the Amalfi Coast and Cilento's beaches, offering air-conditioned rooms and suites, some with sea views. It features an outdoor swimming pool, hammam, and fitness room for relaxation. Meeting rooms are available for events, making it suitable for both leisure and business travelers.
Hotel with Outdoor Pool
This 4-star hotel features an outdoor swimming pool open from June to mid-September, providing a seasonal opportunity for guests to enjoy the pool. It offers a relaxing environment with additional amenities like a hammam and fitness room.
About Novotel Salerno Est Arechi
License: 15065116ALB0598, IT065116A15QQH87UY
Guest Reviews
Location
The hotel's location near the ring road adds convenience for quick transitions to different parts of the city. While it is a bit removed from the city center, this affords a quieter stay away from the hustle and bustle, and the central areas can still be reached by metro or by car in under 20 minutes. Proximity to local shopping centers, supermarkets, and restaurants offers additional convenience for visitors. However, those relying on public transport might find the location less advantageous, as services are not as frequent.
Despite the slightly dated appearance of some facilities, the Novotel Salerno Est Arechi receives positive remarks for its cleanliness, friendly staff, and overall comfort, making it a suitable choice for short stays, business travelers, and families seeking an accessible point for exploring the region.
Breakfast
However, some travelers suggest that there is room for improvement. Criticisms focus on a lack of variety, particularly in terms of vegetables and local specialties, and a service that can at times be chaotic. While many guests see the breakfast as adequate, a few find it below the standard expected of a Novotel property, with occasional mentions of overcrowding and limited staff affecting the experience. Pricing is another notable concern, with several guests perceiving the €14 charge per person as excessive given the offerings.
Overall, while the breakfast at Novotel Salerno Est Arechi has its highlights, particularly in its breadth of choices and quality of service, there are opportunities for refinement to enhance the guest experience, particularly concerning variety and value for money.
Dinner
However, the restaurant has room for improvement in certain aspects. The wine list could benefit from an update, and the menu is sometimes perceived as limited. Some diners have found the restaurant to be more expensive than anticipated, which might be considered a drawback given the quality of the offerings. There have been instances where service was slow, with notable delays in ordering and receiving drinks. Additionally, the restaurant's treatment of children under half-board plans has been criticized for charging extra for their meals, causing some dissatisfaction.
Despite these points, many guests enjoy the convenience of having an on-site restaurant, which provides a pleasant outdoor dining area and a relaxed atmosphere for dinner and breakfast. Visitors appreciate the good and clean environment, making dining a comfortable experience. While the restaurant can be considered modest, it offers an excellent catering service at an affordable price for those seeking reliable dining options within the hotel premises. Overall, Novotel Salerno Est Arechi's restaurant remains a convenient choice for travelers looking for decent dining with a touch of local flair.
Rooms
However, the rooms are not without their drawbacks. Some visitors find them smaller than anticipated, particularly for larger groups or families. While cleanliness is largely satisfactory, certain guests have noted issues with outdated furnishings and maintenance, particularly with mattresses, carpets, and bathroom fixtures. The temperature control in a few rooms seems problematic, leading to a hot and uncomfortable climate. Additionally, the extra beds provided are often described as uncomfortable. Despite these concerns, the hotel's proximity to the sea and local shops, coupled with a simple yet enjoyable breakfast, adds to its appeal for a brief stay.
Overall, Novotel Salerno Est Arechi stands out as a practical and pleasant option, offering comfortable rooms and a welcoming environment near the beautiful Salerno coastline.
Beds
However, a significant number of reviews point out issues with bed comfort, especially concerning sofa beds and children's beds. Many guests found these beds to be uncomfortable, with some mentioning thin, hard mattresses and various issues related to springs protruding. The bed sheets often seem to be inadequate in size for the mattresses. Additionally, there's a mention of bed bugs and uncomfortable pillows, detracting from the comfort experience. Despite the negatives, when it comes to the main beds, opinions are more favorable, indicating acceptable levels of comfort although some found them too hard. Overall, while the primary beds have largely received positive feedback, improvements could be made in the quality of sofa beds and extra bedding options to enhance guest satisfaction.
Cleanliness
Staff
Reviews consistently observe the staff's competence and professionalism, with some pointing out their ability to provide useful information about the city, enhancing the overall travel experience. Even in instances where there are minor criticisms, the prevailing sentiment remains focused on the pleasant interactions with staff members. While there are areas for improvement noted by guests, such as the breakfast options, the kind and helpful nature of the staff continues to be a defining feature of the hotel, making Novotel Salerno Est Arechi a preferred choice for many travelers.
Wi-Fi
Gym
Pool
Parking
The parking facilities are well-maintained, clean, and secure, giving guests peace of mind. The availability of parking directly at the hotel, without any additional charges, is a significant advantage. Whether opting for exterior spaces or the underground garage, both provide easy access to the hotel and its amenities, allowing guests to seamlessly move between their vehicles and accommodations.
With an excellent balance of outdoor and underground options, Novotel Salerno Est Arechi caters well to those traveling by car, ensuring a stress-free experience with functional and secure parking facilities. The free parking feature complements the hotel's comfortable structure and prime location, enhancing the overall guest experience during their visit.
Family
The hotel's commitment to being family-orientated is evident in its thoughtful facilities and accommodating staff, known for their friendliness and attentiveness to young guests' needs. Although the family rooms may feel compact, they are functional for short stays, providing the essentials for a comfortable family visit. The presence of leisure facilities ensures quiet and well-equipped spaces for relaxation after a day filled with activities. Overall, Novotel Salerno Est Arechi offers an appealing package for families, providing both a relaxing and active environment that encourages guests to return for further enjoyable experiences.
4 Star
The breakfast experience receives mixed feedback; while some appreciate its abundance, others criticize it for simplicity disproportionate to the associated costs. The restaurant ambiance is questioned, with specific mentions of the use of plastic placemats that detract from an expected upscale dining experience.
Customer service seems to be another point of contention, with guest interactions described as sparse and lacking the warmth typically associated with a higher-end hotel. On the positive side, some guests mention that their stay meets the general four-star criteria, suggesting comfort and value were found, particularly for single-night visits. Despite these challenges, the hotel may appeal to travelers looking for affordability with basic four-star amenities.
Business
Accessible
However, there are notable concerns regarding the accessibility of the bathrooms. Guests indicate that the design of the bathrooms, particularly the high bathtubs, poses significant challenges for individuals with disabilities and older guests. These features make the bathrooms impractical and difficult to use, with some reports of improperly installed bathtub walls leading to water leakage. Overall, while the hotel offers some accessible features, improvements are needed in bathroom facilities to better accommodate guests with physical disabilities.
Outdoor Pool
Yes, Novotel Salerno Est Arechi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Novotel Salerno Est Arechi.
Yes, Novotel Salerno Est Arechi welcomes dogs.
Yes, parking facilities are available at Novotel Salerno Est Arechi.
Yes, Novotel Salerno Est Arechi has a gym.
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