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Summary of reviewsComfort Inn Salt Lake City Downtown in Salt Lake City excels with its strategic central location, providing an ideal hub for both business and leisure travelers. Positioned within walking distance to numerous eateries, coffee shops and major downtown attractions such as Temple Square, the hotel offers easy access to public transport including a nearby light rail station. Guests appreciate the quiet ambiance despite the hotel's central location on a bustling street, making it a comfortable retreat with the added benefit of affordable pet-friendly options and complimentary parking.
The breakfast offerings at Comfort Inn Salt Lake City Downtown also receive high praise. Guests frequently enjoy a diverse and hot selection that includes waffles, scrambled eggs and bacon, often exceeding expectations typical of chain hotels. The breakfast service is noted for its variety, adequacy and friendly staff, contributing significantly to the overall positive guest experience.
Rooms at the hotel are described as spacious and well-equipped, providing comfortable beds and necessary amenities such as reading lamps and ample device plugs. Despite occasional issues with cleanliness and maintenance, including reports of dirty carpets and noisy heating units, many guests find the general stay comfortable and satisfactory. The hotel also features useful amenities like a gym and laundry facilities.
The cleanliness of the hotel garners mixed reviews. While many guests celebrate the clean rooms and bathrooms with comfortable beds, others point out areas needing attention, like stained carpets and musty odors. Inconsistent hygiene standards have been a concern for some, indicating a need for improved maintenance.
The staff at Comfort Inn Salt Lake City Downtown frequently earn accolades for their friendliness and helpfulness. Guests often highlight efficient and courteous personnel with specific commendations for individuals who provided exceptional service. Despite occasional language barriers and instances of staff unavailability, the majority of reviews depict the staff as a key asset to the hotel’s welcoming atmosphere.
While WiFi performance at the hotel shows variability with some guests experiencing strong connectivity and others facing frequent disruptions, the availability of comfortable beds and free parking enhance the value of the stay. The parking lot, though small and occasionally challenging to navigate, is appreciated for its convenience when spaces are available.
Overall, Comfort Inn Salt Lake City Downtown proves to be a strong choice for both leisure and business travelers, offering comfortable accommodations, a diverse breakfast and a central location with friendly service, all contributing to a pleasant and budget-friendly stay in Salt Lake City's downtown. Show more
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Categories
Dog Friendly Inn
While specific pet amenities aren't detailed, Comfort Inn hotels generally offer affordable accommodations and a pet-friendly policy.
Inn near Nightlife Spots
This hotel is situated in downtown Salt Lake City, providing easy access to bars and clubs. Its convenient location makes it a suitable choice for nightlife enthusiasts.
Inn with Parking
Guests benefit from free self-parking available on-site. The hotel provides spacious parking facilities that can accommodate cars, buses, and trucks, adding to the convenience for travelers with various vehicle types.
Inn Taking Steps Towards Sustainability
Inn for Honeymoon
Business Inn
Inn with Gym
Room Types
Standard King Room - Non-Smoking The spacious twin/double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThis twin/double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 2 beds.
King Room - Non-SmokingThis double room has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.
King Suite with Sofa Bed - Non-SmokingThe suite provides a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
King Room - Accessible/Non-SmokingThis double room features a tea and coffee maker, heating and a TV with cable channels. The unit offers 1 bed.
King Room with Roll-In Shower - Accessible/Non-SmokingThis double room features a tea and coffee maker, heating and a TV with cable channels. The unit offers 1 bed.
Queen Room - Non-SmokingThis double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 1 bed.
King Suite - Non-SmokingThe suite provides a tea and coffee maker, a seating area, heating and a TV with cable channels.
Queen Suite with Two Queen Beds - Non-SmokingThe suite offers a TV with cable channels, a tea and coffee maker, a seating area and heating.
Guest Reviews
6.6
Rated
Location
Comfort Inn Salt Lake City Downtown in Salt Lake City boasts an enviable location, perfect for both business and leisure travelers. Nestled in the heart of the city, this hotel offers an ideal base for city tours with easy access to numerous restaurants, coffee shops and downtown attractions all within walking distance. Despite its central positioning on one of the busiest streets, guests commend the hotel for its quiet ambiance and comfortable beds.
The proximity to vital city landmarks, such as Temple Square and the convenience of being close to a light rail station, which is beneficial for airport transfers, enhance the appeal of this hotel. Its location makes it easy to get around the city, whether on foot, by car or by using public transport like trax. Visitors appreciate the short walks to nearby eateries and the access to bike and gear-friendly accommodations.
Notably, Comfort Inn Salt Lake City Downtown is also dog-friendly, offering affordable pet charges, making it a practical choice for pet owners. Additional perks include free parking, an excellent breakfast and friendly, helpful staff—all contributing to the pleasant experience reported by guests. The hotel's combination of a central yet quiet setting, spacious rooms and good value for the price makes it a top choice for those seeking a budget-friendly stay in Salt Lake City's downtown.
Breakfast
Visitors to Comfort Inn Salt Lake City Downtown have varied opinions about the hotel's breakfast offerings, though the majority highlight positive experiences. Many guests appreciated the hot and diverse breakfast options with items such as waffles, scrambled eggs, bacon and toast, often exceeding the typical fare found in chain hotels. The breakfast is frequently described as good, nice and even amazing with several reviewers noting its great variety and adequate selection.
Some specific aspects of the breakfast were praised, such as the friendly and attentive staff, the ample and fully stocked tables and the inclusion of both hot and cold items. Many guests found the breakfast to be a good value for money with others attributing their repeat bookings to the quality of the breakfast.
There were, however, occasional mentions of breakfast being taken down earlier than advertised or certain items, like bacon, running out quickly. A few reviewers expressed that the breakfast could have been more varied, while others found it merely decent or okay. During the COVID pandemic, the hotel provided grab-and-go bags, though these sometimes ran out.
Overall, Comfort Inn Salt Lake City Downtown’s breakfast leaves a positive impression on most guests, contributing to a pleasant stay.
Rooms
Nestled conveniently within a short 10-minute walk from downtown, Comfort Inn Salt Lake City Downtown boasts spacious rooms that generally provide a comfortable stay. The rooms are large, equipped with standard amenities and often include a comfortable bed and a reading lamp. Many guests appreciate the cleanliness and comfort of the accommodations, complemented by friendly staff.
While some reviews highlight well-decorated rooms with ample plugs for devices and the accessibility features for those with disabilities, there are occasional mentions of cleanliness issues, such as dirty carpets and bathrooms or rooms needing better maintenance. Specific rooms had problems like strange smells and noisy heating units. Additionally, the lack of proper ventilation and occasional run-down appearances were noted by some guests.
The breakfast offered is good and the hotel features useful amenities like a gym and washer and dryer facilities. Despite minor setbacks, the overall experience in terms of comfort and room size tends to meet guests' expectations.
Beds
The beds at Comfort Inn Salt Lake City Downtown received consistent praise from guests, often described as very comfortable, clean and nice. Many found the beds to be super comfy with some highlighting the high quality of the bedding. A positive note was frequently mentioned about the overall comfort provided by the beds, contributing to a pleasant stay. However, it was noted that for older guests, the bed height might pose a challenge. Overall, the combination of comfortable beds and a good breakfast, along with nice and friendly staff, left guests with favorable impressions of their stay.
Cleanliness
Comfort Inn Salt Lake City Downtown has received mixed reviews regarding its cleanliness. Several guests complimented the hotel on having clean rooms and bathrooms, describing the accommodation as very clean with comfortable beds. Positive feedback highlighted the good cleanliness standards achieved in certain areas and pointed out the satisfactory cleaning service.
However, many guests expressed significant concerns about the overall cleanliness and upkeep of the hotel. Common complaints included dirty carpets, unclean bathrooms and a generally musty odor pervading the facility. Several reviewers noted specific issues such as worn-out rooms, stained carpets and stuffy air. Some guests were particularly disappointed by dirty and poorly maintained common areas and reported instances of inadequate cleaning, such as hair found in rooms and stains on bed linens.
Overall, while there are positive remarks on cleanliness, there appears to be a need for improvement in maintaining consistent hygiene standards across all areas of Comfort Inn Salt Lake City Downtown.
Staff
Nestled in the heart of downtown, Comfort Inn Salt Lake City Downtown boasts a commendable team of staff members noted for their friendliness and helpfulness. Guests frequently mention the courteous and professional demeanor of the employees, highlighting a seamless and efficient check-in process. Special accolades go to individuals like Abby and Isaac, who have left lasting impressions for their outstanding service.
Many guests have found the reception staff to be particularly excellent with front desk personnel being both friendly and efficient. Despite language barriers in some cases and occasional instances of the reception being unstaffed or staff appearing distant, the overall sentiment leans towards positive experiences. A steady stream of reviews praises the staff for their kind, personable and helpful nature, contributing to the welcoming atmosphere of the hotel.
Although there are a few notes on staff seeming uncaring or issues with language comprehension, the majority of guests found the employees to be a highlight of their stay with many describing the staff as amazing, very courteous and knowledgeable. The team at Comfort Inn Salt Lake City Downtown evidently strives to provide a warm and accommodating experience for its guests, making it a strong contender for visitors seeking hospitable service in the area.
Wi-Fi
The WiFi experience at Comfort Inn Salt Lake City Downtown presented some inconsistencies based on guest reviews. Many highlighted that the WiFi worked well within the rooms, providing a satisfactory internet connection. Positive phrases also acknowledged the availability of good Wi-Fi, which, when functional, complemented the stay. However, several guests faced challenges such as poor reception, connectivity issues that resulted in frequent disconnections and cases where WiFi was only accessible near the check-in area or was entirely absent in some rooms. This variation in WiFi performance could be an area for potential improvement. Despite these issues, the provision of comfortable beds alongside functioning WiFi, when available, contributed positively to the overall guest experience.
Parking
Comfort Inn Salt Lake City Downtown offers free parking, a significant perk alongside its central location and value pricing. Guests appreciate the availability of parking directly in front of the hotel. However, the parking lot itself is extremely small, often filling up quickly, especially after 7 pm and can be tricky to navigate. This has led some guests to find alternative parking on the street or in nearby overflow lots. There have also been concerns about the parking lot's safety and maintenance with reports of it feeling sketchy and sometimes being covered in ice. Despite these issues, the provision of free parking is viewed positively, offering convenience when spaces are available.
Business
Comfort Inn Salt Lake City Downtown provides a range of services and amenities tailored specifically for business travelers. Guests appreciate its strategic location within walking distance from business centers, enhancing convenience for busy schedules. Reviewers consistently highlight the good value for money offered by the hotel, coupled with great facilities, including a business center and business suites that cater to professionals needing adequate workspace. The staff receive praise for their hospitality, offering great recommendations for dining and drinking options nearby and assisting with luggage storage. The hotel’s business-friendly atmosphere makes it an ideal choice for those staying for work-related purposes.
No, Comfort Inn Salt Lake City Downtown doesn't have any pool.
No, a spa isn't available at Comfort Inn Salt Lake City Downtown.
Yes, Comfort Inn Salt Lake City Downtown welcomes dogs.
Yes, parking facilities are available at Comfort Inn Salt Lake City Downtown.
Yes, Comfort Inn Salt Lake City Downtown has a gym.