Brunel Inn
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Summary of reviewsThe Brunel Inn offers an appealing stay in the heart of Saltash, Cornwall, particularly noted for its prime, central location. Its close proximity to the main street, station and Brunel's historic bridge provides easy access to key sites and transport links, making the inn an excellent choice for short stays and explorations of Cornwall. Free parking further adds to its convenience for travelers with cars.
Guests generally found the pricing of meals and beverages quite reasonable, particularly praising the quality of evening meals and Sunday roasts. The food, predominantly available from Thursdays to Sundays, received accolades for both taste and value, complemented by a good selection of local beers and ciders. Though occasional service interruptions due to chef availability were noted, nearby alternatives met guests' needs satisfactorily.
Reviews present a mixed picture regarding the rooms. While basic and straightforward, many emphasize cleanliness, spaciousness and value for money. Having tea and coffee making facilities as well as clean bedding were appreciated. However, some rooms are in need of updates and cleanliness experiences varied with reports of dusty and unclean conditions alongside positive mentions of spotless environments. Comfort levels of beds were inconsistent; while some guests enjoyed comfortable stays, others faced issues like hard, thin or old mattresses.
While cleanliness feedback varied, the Brunel Inn's staff consistently received praise for their warmth, friendliness and attentiveness, significantly enhancing guests' overall experiences. The welcoming and empathetic nature of the staff helped guests feel at home, though isolated incidents of less pleasant interactions were noted but rare.
Despite the upsides, guests were notably disappointed by the absence of breakfast service, which was misleadingly suggested in some descriptions. This lack was a recurring point of frustration, even though the inn provided discount vouchers for a nearby café.
Internet connectivity was another area of concern with many guests struggling to access or use the Wi-Fi effectively. Clear instructions or reliable service appeared lacking, diminishing the digital experience.
Overall, the Brunel Inn stands out for its strategic, central location, friendly staff and good dining experience. However, improvements in room maintenance, internet service and clarity regarding breakfast offerings could significantly enhance guest satisfaction.
Categories
Guests generally found the pricing of meals and beverages quite reasonable, particularly praising the quality of evening meals and Sunday roasts. The food, predominantly available from Thursdays to Sundays, received accolades for both taste and value, complemented by a good selection of local beers and ciders. Though occasional service interruptions due to chef availability were noted, nearby alternatives met guests' needs satisfactorily.
Reviews present a mixed picture regarding the rooms. While basic and straightforward, many emphasize cleanliness, spaciousness and value for money. Having tea and coffee making facilities as well as clean bedding were appreciated. However, some rooms are in need of updates and cleanliness experiences varied with reports of dusty and unclean conditions alongside positive mentions of spotless environments. Comfort levels of beds were inconsistent; while some guests enjoyed comfortable stays, others faced issues like hard, thin or old mattresses.
While cleanliness feedback varied, the Brunel Inn's staff consistently received praise for their warmth, friendliness and attentiveness, significantly enhancing guests' overall experiences. The welcoming and empathetic nature of the staff helped guests feel at home, though isolated incidents of less pleasant interactions were noted but rare.
Despite the upsides, guests were notably disappointed by the absence of breakfast service, which was misleadingly suggested in some descriptions. This lack was a recurring point of frustration, even though the inn provided discount vouchers for a nearby café.
Internet connectivity was another area of concern with many guests struggling to access or use the Wi-Fi effectively. Clear instructions or reliable service appeared lacking, diminishing the digital experience.
Overall, the Brunel Inn stands out for its strategic, central location, friendly staff and good dining experience. However, improvements in room maintenance, internet service and clarity regarding breakfast offerings could significantly enhance guest satisfaction.
Inn with Parking
The Brunel Inn features free on-site parking. As an inn, it provides a balance of accommodation and dining, making it suitable for travelers seeking convenience.
Dog Friendly Inn
Cheap Inn
Small Inn
3-Star Inn
Guest Reviews
Located right in the heart of Saltash, the Brunel Inn has garnered a reputation for its excellent and convenient location. Guests appreciate its central position, making it easy to find and offering simple access to various areas in Cornwall. The inn is ideally situated near the main street and close to the station, providing good transport links. Dining options abound with many restaurants, shops, cafes and takeaways in the surrounding area.
The central position above a pub is highlighted as particularly attractive, giving visitors a vibrant local experience. Notably, the hotel provides free parking, which is a significant plus for those traveling by car. The Inn also boasts proximity to attractions like Brunel's stunning bridge, granting guests a glimpse into local history. Convenient access to Plymouth and other places of interest makes it a perfect base for exploring.
Overall, Brunel Inn offers excellent value with its strategic location, making it a great choice for both short stays and longer visits aimed at discovering Cornwall and its surroundings.
The reviews of the Brunel Inn highlight significant dissatisfaction regarding the availability of breakfast. Guests repeatedly noted that no breakfast service was provided, despite some online menus suggesting otherwise. Although some appreciated the proximity of a nearby cafe and the provided 10% discount voucher for breakfast there, this did little to mitigate the overall frustration. The absence of a breakfast option was a recurring issue with many guests expressing disappointment and inconvenience. While some evening meals received praise for their quality and friendly service, the lack of breakfast options was a notable deficiency that left many guests unsatisfied.
Guests who dined at the Brunel Inn repeatedly praised the quality of the food, describing it as 10-10 and fantastic. Many appreciated the great value for money, noting that the prices for both food and drinks were reasonable. The menu featured a good variety of local beers and ciders, enhancing the overall dining experience. The Sunday roast lunch and evening meals received special mentions for their delicious and excellent quality.
While food is primarily available from Thursdays to Sundays, there were a few instances where it wasn't offered due to temporary issues, such as the chef being unavailable. Nonetheless, guests found satisfactory dining alternatives nearby. Apart from the food, visitors appreciated the very helpful and accommodating staff, adding to their positive dining experience.
Brunel Inn offers a mixed experience when it comes to its rooms. The accommodations are primarily described as simple, basic and straightforward but with a noticeable emphasis on cleanliness. Many reviews highlight the spaciousness of the rooms and affirm they provide good value for the price paid. Guests have also mentioned the comfort of having tea and coffee making facilities, as well as clean sheets and towels.
The location is quite convenient, situated above a popular pub in a central area with good parking facilities. Some of the rooms, however, are in need of a refresh or simple updates, such as new furniture or wall art. While some rooms are described as spotless and very clean, others have issues like being dusty, musty or simply dirty. Comfort can be variable with reports of both very comfortable and extremely hot rooms.
The beds seem to be hit or miss—many guests reported clean and comfortable beds, while others found the mattresses to be hard and thin with some describing the beds as old and broken. Details such as the lack of bedside lamps or adequate hangers have also been noted. Despite these drawbacks, the overall sentiment suggests that if travelers are looking for a budget-friendly and centrally located option with basic, clean rooms, Brunel Inn could be a suitable choice.
The beds at Brunel Inn have received a mixed range of feedback from guests. On the positive side, some reviews highlight that the double beds are excellent, featuring great quality M&S sprung mattresses and describe some beds as comfortable and relatively comfortable. The hotel also offers clean and comfortable beds in spacious rooms with a few guests praising the comfort and noting the presence of nice comfy beds.
However, a significant number of reviews point to issues with bed quality and comfort. Many guests found the mattresses to be extremely soft, uncomfortable, old and in need of replacement. Specific problems such as feeling the springs, broken beds and even a mattress showing signs of bed bugs were mentioned. Several reviews indicated that the beds, including single beds, were very low, dated and tatty with some mattresses described as cheap and poor in quality. There were also comments about an extremely hot environment with no fans or air conditioning, which may exacerbate discomfort.
In summary, while some guests found the beds at Brunel Inn to be comfortable and clean, many others encountered significant issues with mattress quality and overall comfort, suggesting a need for improvements.
Brunel Inn presents a mixed scenario when it comes to cleanliness, as observed from guest reviews. Some visitors appreciated the place, mentioning that everything was very clean with lovely and clean rooms that featured good shower facilities. They also noted the spotlessly clean environment provided by lovely staff. However, the majority of guests had concerns regarding various aspects of cleanliness. Common issues included dirty towels, stained mugs, filthy toilets and unclean floors.
Several reviews highlighted a lack of thorough housekeeping with reports of unclean sheets, unsightly scum and hair in bathtubs and beds. Guests also mentioned that rooms were not always cleaned prior to their stay and noted instances where rooms were not attended to during the entire duration of their visit. Other cited issues were cigarette filters found on carpets, unpleasant smells and the general tired appearance of the rooms. Specific complaints also arose regarding bathrooms with leaky fixtures and mouldy shower seals detracting from their appeal.
While the hotel's cleanliness varied significantly across different stays, those managing Brunel Inn have received praise for their warm, friendly approach, indicating potential despite the cleanliness challenges.
Reviews of the Brunel Inn highlight the hotel's exceptional staff, describing them as genuinely wonderful, warm and remarkably friendly. Guests consistently praised the hospitality, noting that the staff were always helpful, attentive and quick to address any issues. The management and bar staff also received commendations for their friendliness and willingness to ensure a pleasant stay.
Several reviews emphasized the warm welcomes and empathetic nature of the staff, making guests feel right at home. Descriptions of the staff’s demeanor ranged from very nice to exceptional, underscoring an impressive level of service and care. Even special considerations, like accommodating pets, were mentioned positively.
Although there were a few isolated mentions of staff being rude or uninformed, these were significantly outnumbered by the positive comments, indicating that most guests had a delightful experience with the team at Brunel Inn.
During a stay at Brunel Inn, guests can expect certain challenges with internet connectivity. Many have noted the absence of Wi-Fi in their rooms and a lack of information regarding how to access it. Some highlighted that the Wi-Fi did not work in specific areas, while others expressed disappointment at not receiving a necessary code. While the Inn appears to offer free Wi-Fi, its availability and functionality seem inconsistent, often leading to an underwhelming digital experience for visitors.
Brunel Inn offers convenient parking options that enhance the overall stay for its guests. The inn boasts a private car park which can accommodate around 10 cars, situated safely behind the pub in the heart of Saltash. Many guests appreciate the large carpark available nearby, adding an extra layer of convenience. Those arriving on motorcycles find the parking facilities particularly ideal with no reported issues. There's also the benefit of free parking at the rear of the inn, making it easy for guests to find a spot without additional costs. The location is excellent, providing good transport links and fuss-free parking on site. However, it's worth noting that the car park can get crowded, especially if not arriving early, but there is free parking within a short distance after 1800 hrs. Overall, the Brunel Inn's parking facilities are safe, easy to use and greatly enhance its central location in Saltash.
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Location
The central position above a pub is highlighted as particularly attractive, giving visitors a vibrant local experience. Notably, the hotel provides free parking, which is a significant plus for those traveling by car. The Inn also boasts proximity to attractions like Brunel's stunning bridge, granting guests a glimpse into local history. Convenient access to Plymouth and other places of interest makes it a perfect base for exploring.
Overall, Brunel Inn offers excellent value with its strategic location, making it a great choice for both short stays and longer visits aimed at discovering Cornwall and its surroundings.
Breakfast
Dinner
While food is primarily available from Thursdays to Sundays, there were a few instances where it wasn't offered due to temporary issues, such as the chef being unavailable. Nonetheless, guests found satisfactory dining alternatives nearby. Apart from the food, visitors appreciated the very helpful and accommodating staff, adding to their positive dining experience.
Rooms
The location is quite convenient, situated above a popular pub in a central area with good parking facilities. Some of the rooms, however, are in need of a refresh or simple updates, such as new furniture or wall art. While some rooms are described as spotless and very clean, others have issues like being dusty, musty or simply dirty. Comfort can be variable with reports of both very comfortable and extremely hot rooms.
The beds seem to be hit or miss—many guests reported clean and comfortable beds, while others found the mattresses to be hard and thin with some describing the beds as old and broken. Details such as the lack of bedside lamps or adequate hangers have also been noted. Despite these drawbacks, the overall sentiment suggests that if travelers are looking for a budget-friendly and centrally located option with basic, clean rooms, Brunel Inn could be a suitable choice.
Beds
However, a significant number of reviews point to issues with bed quality and comfort. Many guests found the mattresses to be extremely soft, uncomfortable, old and in need of replacement. Specific problems such as feeling the springs, broken beds and even a mattress showing signs of bed bugs were mentioned. Several reviews indicated that the beds, including single beds, were very low, dated and tatty with some mattresses described as cheap and poor in quality. There were also comments about an extremely hot environment with no fans or air conditioning, which may exacerbate discomfort.
In summary, while some guests found the beds at Brunel Inn to be comfortable and clean, many others encountered significant issues with mattress quality and overall comfort, suggesting a need for improvements.
Cleanliness
Several reviews highlighted a lack of thorough housekeeping with reports of unclean sheets, unsightly scum and hair in bathtubs and beds. Guests also mentioned that rooms were not always cleaned prior to their stay and noted instances where rooms were not attended to during the entire duration of their visit. Other cited issues were cigarette filters found on carpets, unpleasant smells and the general tired appearance of the rooms. Specific complaints also arose regarding bathrooms with leaky fixtures and mouldy shower seals detracting from their appeal.
While the hotel's cleanliness varied significantly across different stays, those managing Brunel Inn have received praise for their warm, friendly approach, indicating potential despite the cleanliness challenges.
Staff
Several reviews emphasized the warm welcomes and empathetic nature of the staff, making guests feel right at home. Descriptions of the staff’s demeanor ranged from very nice to exceptional, underscoring an impressive level of service and care. Even special considerations, like accommodating pets, were mentioned positively.
Although there were a few isolated mentions of staff being rude or uninformed, these were significantly outnumbered by the positive comments, indicating that most guests had a delightful experience with the team at Brunel Inn.
Wi-Fi
Parking
No, Brunel Inn doesn't have any pool.
No, a spa isn't available at Brunel Inn.
Yes, Brunel Inn welcomes dogs.
Yes, parking facilities are available at Brunel Inn.
No, Brunel Inn doesn't have a gym.
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