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Summary of reviewsHotel Marfil stands out as an excellent choice for travelers seeking a blend of convenience, comfort and quality service in San Antonio. The hotel boasts an unbeatable location, offering easy access to some of Ibiza's finest beaches, the bustling harbor, a bus station and an array of restaurants and seafront venues. Despite its central position, guests appreciate the peaceful ambiance that provides a quiet retreat from the lively nightlife. Cleanliness is a strong point with rooms consistently described as spotless, spacious and well-equipped with modern amenities such as air conditioning and Bluetooth speakers.
Guests are particularly pleased with the breakfast experience, which features a variety of fresh, local specialties including fresh orange juice, fruits and freshly made pancakes. The breakfast service is noted for being smooth, friendly and attentive, making for a delightful start to the day.
Comfort is a recurring theme in reviews of Hotel Marfil's rooms. Guests find the beds extremely comfortable with king-size options and quality bedding contributing to a restful night's sleep. Minor issues such as occasional noise and a shortage of plug sockets do not detract significantly from the overall positive experience.
The staff at Hotel Marfil receive high praise for their exceptional service and hospitality. Described as very friendly, accommodating and always willing to assist, the team adds a welcoming and supportive atmosphere to the hotel. Specific staff members are often highlighted for going above and beyond to ensure guest satisfaction.
The hotel's Wi-Fi generally meets guests' needs, though there are some isolated issues with speed and connectivity. The availability of private parking is also highlighted as a valuable feature, though it is located a short walk from the hotel.
Overall, Hotel Marfil is celebrated for its prime location, excellent cleanliness, comfortable rooms and outstanding service, making it a highly recommended destination for visitors to San Antonio. Show more
Read review summaries for all categories
Categories
Hotel near Nightlife Spots
Located on Ramon y Cajal, this hotel offers easy access to San Antonio's nightlife. It's close to the main entertainment areas.
Business Hotel
Provides basic amenities and a convenient location, making it a practical choice for business travelers looking for affordable accommodations.
Cheap Hotel
This hotel provides affordable accommodations, catering to budget-conscious travelers. Its simple amenities ensure a cost-effective stay without unnecessary extras.
3-Star Hotel
This hotel is known for its exceptional service and environment-friendly practices. It provides comfortable accommodations in Sant Antoni de Portmany.
Hotel near The Beach
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Double or Twin RoomThis air-conditioned room has a balcony, safe, free Wi-Fi, a TV and a private bathroom.
Superior Double RoomThis double room has a balcony, air conditioning, and a smart TV with WiFi.
Double Room with 5 Restaurants PackageThis twin/double room has a balcony, satellite TV and air conditioning.
Half board is included in this room, and guests can choose from 5 different restaurants.
Grand Superior Double RoomThis air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit offers 1 bed.
Superior Double Room with 5 Restaurants PackThis air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 1 bed.
About Hotel Marfil
License: HR-2057-HPM
Guest Reviews
8.5
Very Good
Location
Hotel Marfil offers an unbeatable location in San Antonio, making it an ideal choice for those seeking proximity to some of the best beaches on the island and key local attractions. Guests consistently highlight its convenience, situated within easy walking distance of the harbor, bus station and a variety of restaurants and seafront venues. Despite being centrally located, the hotel manages to maintain a peaceful ambiance, providing a quiet retreat from the bustling nightlife.
The hotel’s surroundings are described as both central and tranquil, offering the best of both worlds. It sits just a short stroll away from the center and beach, yet remains far enough to ensure a restful stay. The rooms are noted for their cleanliness and comfort, contributing to the overall value for money. Additionally, the friendly and attentive staff with special mention to a staff member named Pepe, add to the welcoming atmosphere of the hotel.
In summary, Hotel Marfil garners praise for its prime location in San Antonio, perfect for those wanting easy access to beaches, nightlife and transportation, all while enjoying a peaceful and comfortable stay.
Breakfast
Hotel Marfil offers a breakfast experience that consistently impresses its guests with quality and variety. Guests frequently describe the breakfast as excellent, plentiful and varied with many local specialties and fresh products. A standout feature is the availability of fresh orange juice and a wide array of fruits. Reviews also highlight that the breakfast includes delightful options such as freshly made pancakes, natural juices and a selection of nutritious food, making it a lovely start to the day.
Many commend the friendly and attentive staff, who ensure that breakfast service is smooth and that guests' needs are met promptly. The breakfast atmosphere is described as convivial and the quality/price ratio is considered just right by several reviewers.
However, there are a few notes on the downsides. Some find the breakfast slightly overpriced and suggest an improvement in the variety of pastries. Additionally, there were mentions of subpar cold cuts and pastries in isolated instances. Despite these occasional remarks, the overall sentiment remains strongly positive with numerous guests expressing high satisfaction with their morning meal at Hotel Marfil.
Rooms
Hotel Marfil offers a consistently positive room experience according to guest reviews. The rooms are described as spacious, comfortable and exceptionally clean, often boasting modern amenities such as air conditioning, mini fridges, Bluetooth speakers and even bidets. Many guests appreciated the comfy beds and quality pillows, contributing to a restful stay. Daily cleaning services ensure that rooms remain spotless and well-maintained.
Several rooms include balconies or terraces, providing a charming spot to relax in the evenings. Some rooms also feature ample storage and wardrobe space, enhancing guest convenience. The hotel’s location near the city center, combined with friendly staff and good breakfasts, adds to the overall appeal.
Minor drawbacks include occasional noise from adjacent rooms and a shortage of plug sockets. Additionally, some reviews mentioned outdated décor and a musty smell. Despite these minor issues, the majority of guests found the rooms at Hotel Marfil to be highly satisfactory for their needs.
Beds
When it comes to the sleeping arrangements at Hotel Marfil, guests largely praise the comfort and quality of the beds. Descriptions frequently highlight the beds as very comfortable and some guests even state that comfortable is an understatement. The large, king-size beds are a particular delight for those who appreciate ample sleeping space. Many guests also commend the comfortable bedding and the spaciousness of the rooms, further enhancing the overall sense of relaxation and comfort.
However, while many reviews are positive, there are a few mentions of worn-out mattresses and pillows that lacked support. Despite this, the overall sentiment remains positive with most guests finding the beds to be big, well-made and conducive to a good night's sleep. The cleanliness of the rooms combined with the friendly staff also contributes to a favorable experience, ensuring that guests feel well cared for during their stay.
Cleanliness
Hotel Marfil consistently receives high praise for its cleanliness. Guests frequently describe the hotel as impeccably clean with rooms that are very clean and comfortable. The entire facility is often highlighted for being spotless, well-organized and presenting a pleasant smell throughout. The hotel’s central location adds to its appeal, making it convenient for travelers to navigate the island.
Feedback from guests also emphasizes the cleanliness of the bathrooms and overall hotel structure. Reviewers often mention the excellent cleanliness of the rooms, which are described as spacious, modern and equipped with amenities like a TV and Bluetooth speaker. The daily cleaning services are noted positively, ensuring that the rooms remain fragrant and fresh throughout the stay.
In addition to the cleanliness, the friendliness and helpfulness of the staff are repeatedly highlighted. The cleaning staff, in particular, are praised for their kindness and consistent efforts in maintaining the hotel’s high standards. The reception staff also contribute to the overall tidy and welcoming atmosphere of the hotel.
Although there are occasional mentions that cleanliness could be slightly improved, the predominant sentiment is that Hotel Marfil is a very clean and well-cared-for establishment, offering a positive and comfortable stay for its guests.
Staff
Hotel Marfil's staff have garnered widespread acclaim for their exceptional service and hospitality. Guests consistently highlight the team's friendliness and readiness to assist with any needs. Descriptions such as very friendly, welcoming and helpful are frequently mentioned, emphasizing the staff's commitment to ensuring a comfortable and pleasant stay.
Many reviews praise the staff for being attentive and fully available, offering personalized tips and solutions, such as valuable advice for exploring Ibiza and Formentera and even stepping in to help with personal issues like fixing an iPhone. Specific staff members, including the night receptionist dubbed as a machine and receptionists like Victor and Maria, receive special recognition for their professionalism and timely support.
The words kind, accommodating and always with a smile further illustrate the warm and approachable nature of the hotel's team. Guests felt very much at home, thanks to the staff’s outstanding customer service and their attentive care from the beginning to the end of their stay.
In summary, Hotel Marfil is celebrated for its staff’s incredible kindness, warmth and professionalism, making it a highly recommended destination for travelers seeking a welcoming atmosphere and top-notch support throughout their stay.
Wi-Fi
Hotel Marfil offers a strong Wi-Fi experience for guests with many highlighting the good and perfect Wi-Fi throughout the property. The connection has been praised for its excellent quality, meeting the needs of guests who require reliable internet access. However, there have been occasional issues, such as slow speeds and authentication problems with iOS devices and some guests noted poor coverage and dropped connections. Aside from internet concerns, guests appreciated the well-functioning air conditioning and the value for money was often commended.
Parking
Hotel Marfil offers convenient parking options that guests find particularly valuable during their stay. The hotel provides private parking, which is seen as essential and worth its weight in gold. It is good to note that this parking is not directly adjacent to the hotel; instead, it is located nearby, typically within a 3 to 5-minute walk. While some mention that the parking facilities are dated and finding a spot isn't always easy, the availability of free private parking is frequently highlighted as a significant advantage. Guests appreciated not having to worry about where to leave their car and the peace of mind provided by the closed, isolated parking lot. Additionally, the friendly staff and clean rooms complement the practical parking solutions offered by Hotel Marfil.
Yes, Hotel Marfil has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Marfil.
No, Hotel Marfil doesn't allow dogs.
Yes, parking facilities are available at Hotel Marfil.