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Summary of reviewsHotel San Miguel receives commendations across several key areas, making it an appealing choice for travelers, especially those emphasizing location and service. The hotel's central placement is frequently highlighted, providing easy access to city attractions and making it an ideal starting point for urban exploration. Guests appreciate the proximity to the city center with many noting the combination of excellent location, attentive service and warm reception as standout qualities. Additional amenities like free parking add to the hotel's practicality and an optional, reasonably priced breakfast enhances overall value, featuring generous servings and friendly service, particularly from staff member Vanesa.
While some reviews indicate a basic breakfast experience with occasional logistical issues, many guests still find it satisfactory given the price. The rooms elicit mixed reactions; some appreciate the spaciousness and comfort, especially of select rooms, while others express concerns about small, cramped spaces and various discomforts, such as poor ventilation and outdated fixtures. Cleanliness is another area with polarized opinions with some guests noting acceptable conditions, while others point out significant cleanliness and maintenance shortcomings.
The staff at Hotel San Miguel universally earns high praise for their attentiveness and friendliness. Reception and concierge, particularly Eduardo, are frequently commended for their positive demeanor and efficient service, creating a tranquil and welcoming atmosphere that significantly enhances the guest experience. The private garage, although secure and convenient for traveling guests, receives mixed feedback due to limited space and occasional flooding issues.
Overall, despite some areas needing improvement, Hotel San Miguel's central location, attentive staff and additional amenities like free parking and reasonably priced breakfast make it a well-regarded choice for those seeking comfort and convenience in a central urban setting. Show more
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Hotel with Parking
Small Hotel
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Guest Reviews
Location
Hotel San Miguel is praised for its exceptional location, accommodating travelers with convenience and ease. Its central position allows easy access to main city attractions and makes it an ideal starting point for urban exploration. Guests frequently commend the good, excellent, very good and even spectacular location of the hotel.
The convenience is further highlighted with references to its proximity to the city center, making it effortless to reach popular spots. The hotel stands out not only for its prime placement but also the attentive service and warm reception provided by the staff. The combination of location and attention to guest needs often leaves a lasting positive impression.
Additional amenities such as free parking contribute to its appeal, making it a practical choice for visitors. The optional, affordable breakfast adds to the overall value. Clean facilities, comfortable beds and good service round out the experience, deeming Hotel San Miguel a well-regarded option for travelers seeking both comfort and convenience in a central urban setting.
Breakfast
Hotel San Miguel offers an optional breakfast, which many guests found to be very reasonably priced. Despite it being a simple breakfast, it is frequently described as good and affordable with generous servings of coffee or tea and croissants. The service, especially by staff member Vanesa, garners positive attention for its friendliness. Some guests appreciate the overall value of the breakfast, noting it is suitable for the setting and priced attractively.
However, there are mixed feelings about the breakfast experience. Some guests found it basic or even ugly and there were scattered complaints about logistical issues such as unclear booking instructions and breakfast not being ready on time. Additionally, some mentioned aspects unrelated to breakfast, highlighting dissatisfaction with certain amenities like lighting, bathroom conditions and towels. Despite these varied impressions, many agree that the breakfast is a decent choice given its price point.
Rooms
Hotel San Miguel's rooms present a mixed experience for visitors. On the upside, some guests appreciated the spaciousness of certain rooms, describing them as very spacious and comfortable. However, a significant number of reviews pointed out various discomforts and issues. Common complaints include small, cramped rooms and bathrooms, which were often described as very uncomfortable. Several reviews mention problems with humidity, outdated and worn-out mattresses and impractical bathroom setups, including leaking toilets and broken faucets. Additionally, there are reports of poor room ventilation, lack of electrical outlets and troublesome heating controls. Guests with families were particularly worried about the dangerously designed mezzanine staircases for children's beds. Overall, many guests suggest the hotel is more suited for brief stopovers rather than extended stays due to these cumulative inconveniences.
Beds
Hotel San Miguel features mostly comfortable beds with many guests praising the soft yet supportive mattresses. The general consensus highlights the comfort these beds provide, though a few guests noted issues such as weak electricity affecting their stay or discomfort with the mattresses and pillows. However, the majority of feedback emphasizes the positive aspects, indicating that the beds significantly contribute to a restful night's sleep.
Cleanliness
Hotel San Miguel receives varied feedback regarding its cleanliness. While some guests appreciate the order and acceptable condition of the showers and bathrooms, others highlight significant concerns. Common issues include dirty rooms, poor ventilation and weak electricity, indicating a lack of consistent cleanliness standards. Many comments address the overall state of the building, suggesting that it requires substantial improvements in both maintenance and hygiene.
Staff
The staff at Hotel San Miguel consistently earns high praise for their attentiveness and friendliness. Guests frequently highlight the excellent attention received from the entire team, especially noting the cordial and efficient service provided by the reception staff. The concierge, notably Eduardo, also receives commendation for his positive demeanor. The overall atmosphere is described as tranquil with staff demonstrating a strong willingness to assist guests. Although there is a mention of the company’s seriousness, the prevalent sentiment is one of good vibes and predisposition to ensure a pleasant stay. The staff’s professional yet warm approach significantly enhances the hotel's appeal, making it a destination where excellent service is a standard.
Parking
Hotel San Miguel offers a private garage for guests, providing a secure option for those traveling by car. The garage is enclosed and remains closed at night, ensuring added security. However, while appreciated for its privacy, some guests have noted that the parking area has limited space. Cars can overlap, making it difficult to move around within the garage. Despite the overall convenience of having a private parking facility, some visitors have mentioned occasional issues with space sufficiency and instances where the parking lot may become flooded.
No, Hotel San Miguel doesn't have any pool.
No, a spa isn't available at Hotel San Miguel.
No, Hotel San Miguel doesn't allow dogs.
Yes, parking facilities are available at Hotel San Miguel.