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Summary of reviewsHotel de Las Nubes offers a welcoming and comfortable stay in San Antonio de los Cobres, making it an ideal choice for travelers exploring this picturesque region. The hotel is strategically located at the town entrance, enabling easy access to notable attractions such as the Tren de los Nubes train station and picturesque trails. This prime location, coupled with ample parking, makes it a convenient stopover for those traveling between Cafayate and San Pedro de Atacama.
The hotel's accommodations receive high praise for their cleanliness, spaciousness, and coziness. Guests appreciate the simple yet effective design, with soft beds, ample heating, and abundant hot water. These features, along with the spotless maintenance, ensure a comfortable and relaxing environment. Despite a few comments about impersonal decor and limited power outlets, the overall sentiment remains overwhelmingly positive.
Dining at Hotel de Las Nubes is generally well-received, with the restaurant offering authentic local dishes. The dinner menu, while somewhat limited, features standout items such as homemade pasta and llama stew, complemented by excellent service. Although breakfast receives mixed reviews due to its simplicity, the quality of the food and coffee is acknowledged, and improvements in variety could further enhance the experience.
The hotel staff is consistently highlighted for their exceptional service, characterized by attentiveness, friendliness, and a warm, welcoming atmosphere. Guests appreciate the staff's dedication to ensuring a memorable experience, with special mentions for individual members who go above and beyond in their roles.
While Wi-Fi connectivity is inconsistent throughout the premises, with particular issues in rooms further from the entrance, certain areas offer satisfactory internet access. This technological shortcoming, however, does not significantly detract from the overall positive atmosphere, bolstered by the staff's helpfulness and the consistently comfortable sleeping arrangements.
In summary, Hotel de Las Nubes stands out as a reliable and charming choice for travelers seeking comfort, cleanliness, and excellent service in the heart of a remote yet beautiful location. Show more
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Categories
Small Hotel
The Hotel de Las Nubes provides an intimate experience with unique views. The location and personalized service ensure a memorable stay.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, by using an app Whatsaap
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 5 hours.
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 60% of the rooms can be occupied
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 00:00 - Check-out: 00:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Protocolo de Emergencia
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Double or Twin RoomA comfortable room with flat-screen TV, views of the town and a private bathroom.
Triple RoomA comfortable room with flat-screen TV, views of the town and a private bathroom.
ApartmentA comfortable apartment with views of the town, 2 King size beds, a flat-screen TV, a minibar and a private bathroom.
Guest Reviews
7.9
Good
Location
Hotel de Las Nubes enjoys an excellent and strategically convenient location, making it an ideal choice for travelers exploring San Antonio de los Cobres and the surrounding region. Situated right at the entrance of the town, the hotel offers easy access to notable points of interest, including proximity to the train station for the celebrated Tren de los Nubes. Guests praise the hotel's central positioning, which allows for straightforward travel routes and breathtaking paths around the town.
Moreover, the accessibility is complemented by sufficient parking options, and its location along the route between Cafayate and San Pedro de Atacama makes it a practical stopover for those crossing the Andes. The hotel stands out as the only option in this remote town, ensuring exclusivity along the journey.
Visitors find the setting picturesque, with views and surroundings that are particularly impressive. The blend of location and quality service provided by attentive staff further enhances the experience, offering a very good choice for both short and extended stays. Whether for a quick visit or a dedicated exploration, Hotel de Las Nubes provides a comfortable and well-equipped base for travelers seeking to immerse themselves in the unique offerings of the region.
Breakfast
Hotel de Las Nubes offers a breakfast experience that has garnered mixed reviews from its guests. While some visitors appreciate the varied and enjoyable selection, noting the tasty coffee and excellent service, others feel that the breakfast is rather simplistic and limited. There's a general consensus that while the food is quite good, the range of options could be expanded, particularly in light of the hotel’s price point. The à la carte service includes some excellent products, but the offerings might feel sparse to those expecting a more sumptuous spread. Vegan options and broader selections appear to be lacking, leading some guests to describe breakfast as meager or very basic. Despite this, the hotel restaurant itself receives praise, and many guests find satisfaction in the quality and taste of the breakfast provided. Improvement in diversity and quantity of breakfast offerings could enhance the overall guest experience at Hotel de Las Nubes.
Dinner
Hotel de Las Nubes offers a dining experience that largely satisfies its guests with a range of delightful and authentic dishes. The restaurant is praised for its excellent service and exquisite typical dishes, providing breakfast and dinner that are both appreciated by visitors. Diners frequently describe the food as very good and at times spectacular, with standout mentions of their homemade pasta and delicious local offerings such as llama stew.
The menu is noted to be somewhat limited, and the service can sometimes be slow, though this does not overshadow the generally positive dining experiences. Pricing at the bar may be on the higher side, yet the overall restaurant offers a good value with reasonably priced meals. The selection of good local dishes, coupled with a variety of wines, makes this hotel restaurant a compelling option for those seeking native flavors.
While some reviews mention less-than-perfect dish preparation or freshness regarding specific items like chicken, these are not the norm. Overall, the dinner experience at the Hotel de Las Nubes is characterized by good service, flavorful meals, and a cozy dining atmosphere, making it a solid choice for guests looking to savor local cuisine without leaving the comfort of the hotel.
Rooms
Hotel de Las Nubes offers guests a consistently positive experience when it comes to accommodations. The rooms are widely praised for their cleanliness and spaciousness, providing a comfortable and relaxing environment. Many guests appreciate the simplicity and coziness of the rooms, noting their ample size and effective heating. The quality of the bedding and shower facilities contribute to a high level of comfort. Additionally, the presence of heaters ensures that the rooms are well-heated, with abundant hot water readily available. While a few guests have commented on the rooms being impersonal or lacking power outlets, the overall sentiment is one of satisfaction thanks to the large, well-maintained spaces. The atmosphere is enhanced by soft beds and the warmth of the welcoming staff, making it a suitable and reliable choice for travelers seeking comfort and cleanliness in their lodging experience.
Beds
Hotel de Las Nubes has garnered a largely positive reputation for its accommodations, particularly when it comes to the comfort of its beds. Many guests have expressed satisfaction with the very comfortable beds, noting the bedding as being both clean and of high quality. The rooms themselves are often described as spacious and meticulously clean, contributing to an overall comfortable experience.
Guests frequently highlight the good-quality mattresses and soft linens that enhance their stay. The comfort of the beds is consistently praised, with some guests rating it as excellent. These positive comments help to create an image of a hotel that values the well-being of its guests, ensuring they have a restful night.
Additionally, visitors appreciate the flexible and helpful staff who contribute to a pleasant experience. Overall, while there are occasional remarks on hard mattresses, the majority of reviews emphasize the comfort and cleanliness of the beds and bedding, making it a commendable choice for travelers seeking relaxation and comfort.
Cleanliness
The Hotel de Las Nubes impresses its guests with its remarkable cleanliness and well-maintained facilities, making it a standout choice in its quaint location. Visitors frequently highlight the very clean rooms, with spacious and comfortable accommodations that are both heated and equipped with abundant hot water, ensuring a cozy stay. Despite the hotel's age, it is well-maintained, which contributes to its charm. The friendly and helpful staff further enhance the experience, offering exceptional service alongside good restaurant facilities that invite guests to relax and dine without having to venture out. The hotel's cleanliness is consistently praised, making it a reliable and comfortable option in a village that otherwise lacks resources. This makes Hotel de Las Nubes the best place to stay for travelers passing through this small town.
Staff
Hotel de Las Nubes stands out for its exceptional service, primarily driven by the outstanding and friendly staff. Guests consistently praise the team for being incredibly attentive, helpful, and welcoming, ensuring that every need is promptly addressed. The staff's kindness and availability play a significant role in enhancing the overall experience, creating a warm and inviting atmosphere for visitors. The reception area, noted for its coziness, complements the overall friendly environment. Individual staff members, such as Maicon, receive specific recognition for their attentiveness and problem-solving abilities. Alongside the excellent service, guests also appreciate the convenience of good WiFi, clean rooms, and well-maintained facilities. The dedication and care of the staff contribute significantly to making stays at Hotel de Las Nubes memorable and enjoyable.
Wi-Fi
Despite some recurring issues, Hotel de Las Nubes manages to offer guests a satisfactory internet experience in certain areas. Many visitors appreciated the good Wi-Fi connectivity in parts of the hotel and noted that both the Wi-Fi and TV functioned well together in some instances. However, it seems that internet connectivity is not consistent throughout the hotel, with reports of unreliable Wi-Fi primarily in rooms located further from the entrance. Guests highlighted that while the advertised Wi-Fi had potential, it often faced disruptions and was problematic in certain accommodations. The hotel staff received praise for their friendliness, suggesting an overall positive atmosphere despite technological shortcomings.
No, Hotel de Las Nubes doesn't have any pool.
No, a spa isn't available at Hotel de Las Nubes.
No, Hotel de Las Nubes doesn't allow dogs.
Yes, parking facilities are available at Hotel de Las Nubes.