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Summary of reviewsThe Best Western San Dimas Hotel & Suites is highly regarded by guests for its strategic location, exceptional breakfast offerings, and warm hospitality. Nestled in a serene and picturesque area outside Los Angeles, the hotel provides easy access to major highways while maintaining a peaceful atmosphere devoid of freeway noise. Its proximity to downtown San Dimas offers convenient dining and shopping opportunities, making it an ideal base for exploring the area. The hotel's location is complemented by a standout breakfast experience, with cooked-to-order options and a diverse menu that exceeds typical hotel breakfasts.
Rooms at the hotel are spacious and pristine, offering guests a comfortable retreat with thoughtful amenities like refrigerators and microwaves. Despite some noting a dated style, the overall cleanliness and maintenance of the property earn high praise. The beds are particularly highlighted for their comfort, contributing to restful nights.
The hotel's cleanliness extends beyond the rooms to encompass the entire property, including the aesthetically pleasing pool area and well-maintained grounds. The pool, framed by lush gardens, provides a tranquil escape, enhanced by features like a Jacuzzi for added relaxation.
Exceptional staff service is a hallmark of the Best Western San Dimas, with guests frequently commending the team for their friendliness and attentiveness. From the reception to the breakfast crew, the staff goes above and beyond to ensure a satisfying stay for each visitor, fostering a welcoming environment akin to being among family.
In terms of connectivity, the hotel offers reliable Wi-Fi, further enhancing the convenience of the stay. Families find the hotel particularly accommodating, with spacious rooms, a family-friendly atmosphere, and proximity to attractions making it an attractive choice for various occasions.
Overall, the Best Western San Dimas Hotel & Suites presents excellent value for money, delivering a memorable and affordable experience characterized by superior service, comfort, and convenience. Despite being a three-star establishment, it exceeds expectations, attracting repeat visitors and providing a pleasant option for budget-conscious travelers. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Queen Suite with Sofa BedThis suite features 2 living rooms, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit has 2 beds.
King Suite with Sofa Bed Providing free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views.
Queen Room with Two Queen BedsProviding free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned quadruple room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit offers 2 beds.
King Suite with Sofa Bed and Roll-In Shower - Mobility AccessibleThe suite offers a tea and coffee maker, a wardrobe, a sofa along with heating.
King Suite with Sofa Bed and Bath Tub - Mobility AccessibleThe suite features a tea and coffee maker.
Guest Reviews
8.3
Very Good
Location
The Best Western San Dimas Hotel & Suites boasts an enviable location that guests appreciate for its convenience and quiet atmosphere. Situated in a picturesque area outside of Los Angeles, this hotel offers easy access to major highways, making it a strategic spot for travelers. While having a car is recommended, many restaurants, bars, and shopping opportunities are within walking distance, allowing visitors to enjoy the charming local scene of downtown San Dimas. The location is praised for being clean, safe, and devoid of freeway noise, providing a serene retreat while remaining connected to the hustle and bustle of nearby attractions. Guests particularly highlight the exceptional made-to-order breakfast as a delightful start to their day. Overall, the hotel serves as a comfortable and convenient base for exploring the surrounding area, with its close proximity to dining, shopping, and quick routes to destinations such as the Rose Bowl.
Breakfast
When it comes to breakfast at the Best Western San Dimas Hotel & Suites, guests are greeted with a standout morning experience that rivals some of the finest hotel offerings. The breakfast is highlighted by its cooked-to-order options, allowing guests to customize their meals with fresh ingredients such as eggs, omelettes, meats, and more. This personalized dining experience is often compared to restaurant-quality service with friendly and efficient staff ensuring a delightful start to the day. Guests relish the variety of breakfast selections, including popular favorites like French toast, pancakes, and eggs benedict, which elevate the meal beyond typical continental fare.
The hotel's breakfast program is praised for its quality and breadth, often described as extraordinary by American standards and delightful by guests who appreciate a substantial, hot meal. The free breakfast is more than just a perk; it's a culinary highlight of many stays, mixing up offerings on select days to keep things fresh and engaging. Standout features include delicious cinnamon buns and the inclusion of staples like bread, bagels, and pastries, adding to the well-rounded selection.
Overall, the breakfast service at Best Western San Dimas stands out for its cooked-to-order approach, comprehensive choice, and impressive quality, earning it a reputation as one of the best hotel breakfasts guests have experienced in a long time.
Rooms
The rooms at the Best Western San Dimas Hotel & Suites are frequently praised for their spaciousness and cleanliness, offering guests a comfortable stay. Visitors find the layout and amenities, such as refrigerators and microwaves, to be well thought out and convenient. Many reviewers appreciate the quiet atmosphere, even during busier hotel events, attributing restful nights to quality beds and serene surroundings. Though a few note that the hotel's style is somewhat dated, the property itself is well maintained, providing a welcoming environment. Guests often highlight the aesthetically pleasing rooms, their ample size, and the overall cleanliness, making the accommodations ideal for both solo travelers and larger groups. Despite some needing updates, the rooms are described as a pleasant oasis, offering a sense of safety and comfort enhanced by the pleasant view of the pool in several rooms. Overall, the hotel rooms deliver a satisfying experience with superior comfort and an abundance of space.
Beds
Visitors to the Best Western San Dimas Hotel & Suites often highlight the comfort of the beds as a standout feature. The beds are generally described as comfortable and cozy, with phrases like "super comfortable," "very comfortable," and "felt like sleeping on a cloud" frequently appearing in guest reviews. Many reviews praise the bedding and pillows for being plump and dreamy, contributing to an overall positive sleep experience. The king size bed is noted for being perfect, offering ample space and comfort. While a few guests mention issues with mattress firmness, the majority seem to agree that the accommodation provides a restful and satisfying night's sleep. Overall, most guests leave with a favorable impression of the beds at this hotel, contributing to their overall satisfaction with the stay.
Cleanliness
Nestled in a serene and well-maintained area, the Best Western San Dimas Hotel & Suites stands out for its impeccable cleanliness, consistently impressing guests with its dedication to maintaining pristine conditions throughout the property. Visitors frequently highlight the spotless rooms and grounds, noting that both the interiors and exteriors are not only clean but also aesthetically pleasing. The rooms are praised for being large, comfortable, and nicely decorated, making them an ideal retreat for travelers seeking both comfort and visual appeal. The pool area, lobby, and parking spaces are equally well cared for, contributing to a universally clean and fresh-smelling environment. Guests appreciate the combination of cleanliness and quietness, complemented by a friendly and helpful staff, ensuring a pleasant and restful stay. With beautiful landscapes and a constantly refreshed setting, the hotel delivers excellent value for money, making it a standout choice for those traveling in the area.
Staff
Nestled in San Dimas, the Best Western Hotel & Suites garners exceptional praise for its outstanding staff, whose hallmark is their friendly and accommodating demeanor. Guests consistently commend the team for being incredibly attentive, efficient, and professional. Whether it’s the reception desk or the breakfast team, the hotel's personnel go out of their way to ensure every visitor's needs are met with precision and courtesy. The female manager, in particular, receives accolades for her accommodating nature, while the breakfast crew is noted for their commitment to excellence every morning.
The staff's willingness to assist, whether it involves helping guests with their luggage, offering dining recommendations, or providing extra amenities like earplugs and blankets, is a standout feature. Visitors repeatedly emphasize the warmth and welcoming spirit of the employees, describing them as not only helpful but also treating them like family. The housekeeping staff also receive high marks for their pleasant and helpful interactions, contributing to the overall clean and calm ambience of the property. Overall, the consistent feedback highlights a team dedicated to making their guests feel valued and cared for, creating a compelling reason to return for a stay.
Wi-Fi
The Best Western San Dimas Hotel & Suites offers a reliable internet experience, with several guests noting that the Wi-Fi worked well and the internet connection was smooth. Many travelers appreciate the necessity of room Wi-Fi, considering it a modern essential, and this hotel generally meets expectations with good internet speed. Despite one mention of an extremely bad Wi-Fi experience, the overall feedback on the connection remains positive. Beyond connectivity, guests enjoy a pristine environment and convenient access, coupled with standout breakfast options that allow food to order, making for a satisfying stay. Complimentary herbal tea and coffee available throughout the day provide an added touch of hospitality.
Pool
The pool area at Best Western San Dimas Hotel & Suites stands out as a highlight of many guests' visits, offering a tranquil escape with its clean and relaxing ambiance. Surrounded by beautiful landscaping, the courtyard pool is framed by lush plants, trees, and vibrant flowers, creating a resort-like atmosphere appreciated by visitors. Whether dining at breakfast poolside or unwinding in the evening with a glass of wine, the well-maintained gardens set the stage for a peaceful retreat. The addition of a Jacuzzi and spa enhances the relaxation offered by the hotel, while the pool itself is spacious and well-lit, making it ideal for night swimming. Guests enjoy the extended pool hours and appreciate the central courtyard setup that provides a quiet, serene environment. Overall, the pool and its surroundings consistently earn praise for their beauty and upkeep, contributing significantly to a pleasant stay.
Family
Best Western San Dimas Hotel & Suites is an ideal choice for families seeking a convenient and comfortable stay in the San Dimas area. With clean and spacious rooms, it accommodates various family sizes, whether it's a relaxed gathering with the extended family or a special occasion such as a birthday. The entire hotel team is noted for their professionalism, contributing to a welcoming atmosphere for guests. The property is meticulously maintained, adding to its appeal as a reliable destination for families. Its location is particularly convenient for those visiting family nearby, and the proximity to attractions like Mt. Baldy offers added enjoyment for all ages. The hotel is also praised for its suitability for teenagers and even younger guests, making it a go-to spot for both regular visits and leisurely weekend getaways. The added bonus of shuttle service to the airport further enhances its appeal, rounding off a well-rounded family-friendly experience.
3 Star
The Best Western San Dimas Hotel & Suites stands out as a commendable choice for travelers seeking a comfortable stay without breaking the bank. Despite being classed as a three-star establishment and having some older interiors with thinner walls and floors, the hotel is notably well-maintained. Guests generally appreciate the overall cleanliness and comfort provided by the accommodations. Many express a willingness to return, highlighting the hotel's great value for money. While some describe it as simply an acceptable place to stay, the consensus leans towards it being a pleasant and well-cared-for option for budget-conscious visitors.
Yes, Best Western San Dimas Hotel & Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western San Dimas Hotel & Suites.
No, Best Western San Dimas Hotel & Suites doesn't allow dogs.
No, parking facilities aren't available at Best Western San Dimas Hotel & Suites.
Yes, Best Western San Dimas Hotel & Suites has a gym.