City Express by Marriott San José Costa Rica
San Jose
9.97875900,
-84.15952100
,
Diagonal Al Mc Donald Del Centro Comercial Cariari
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Summary of reviewsCity Express by Marriott San José Costa Rica receives high praise for its strategic location, close to the airport and various local conveniences like shopping centers and restaurants. Guests appreciate the clean and relatively new accommodations and the availability of monitored parking. The hotel's quiet ambiance and comfortable rooms make it an ideal choice for travelers, whether for short or extended stays.
The breakfast offerings receive mixed reviews. While many guests find it delicious and inclusive of traditional Costa Rican dishes, others feel it lacks variety and freshness. There's general consensus that the breakfast provides good value for the price, but there are calls for more diverse and fresher options to improve the experience.
The rooms are highly regarded for their cleanliness and comfort with many describing them as spacious and well-maintained. However, some guests find them smaller than depicted in photos and note minor issues like thin walls and loud air conditioning. Overall, the rooms provide everything needed for a comfortable stay, making the accommodation a good value with practical and clean setups.
Cleanliness is a strong point with many guests praising the hotel's overall hygiene and well-maintained public areas. Despite occasional mentions of smaller room sizes, the cleanliness and comfort standards are consistently high, enhancing the welcoming atmosphere.
The staff at City Express by Marriott San José Costa Rica is frequently commended for their friendliness, helpfulness and efficiency. The reception staff, in particular, receive special mention for their warm and attentive service. Guests appreciate the staff's responsiveness and professionalism, which significantly contributes to positive impressions.
While the hotel offers free WiFi, the internet service is commonly criticized for being slow and unreliable with weak connections throughout the property. This is a notable drawback for guests requiring stable internet connectivity.
Parking is another commendable aspect with ample, monitored and secure parking facilities appreciated by those traveling by car.
Families find the hotel accommodating with a quiet environment and proximity to a playground and shopping center. Despite some mixed feedback about basic amenities like TV channels and breakfast, the overall sentiment is that the hotel is a comfortable and convenient choice for families.
The beds are consistently praised for their comfort, though some guests note that they are on the smaller side. Overall, they contribute significantly to a restful night's sleep.
While opinions on the hotel's four-star rating vary, many guests find it comfortable and adequately equipped, offering good value. Business travelers appreciate the efficient services and convenient location, although the unreliable internet is a notable concern.
Accessibility is also a highlight with the hotel's location near the main road offering easy access for travelers with disabilities and those in need of convenient transportation options.
Overall, City Express by Marriott San José Costa Rica is recommended for its prime location, cleanliness, comfort and friendly service, making it a suitable choice for a range of travelers despite some areas for improvement in breakfast variety and internet services.
Categories
The breakfast offerings receive mixed reviews. While many guests find it delicious and inclusive of traditional Costa Rican dishes, others feel it lacks variety and freshness. There's general consensus that the breakfast provides good value for the price, but there are calls for more diverse and fresher options to improve the experience.
The rooms are highly regarded for their cleanliness and comfort with many describing them as spacious and well-maintained. However, some guests find them smaller than depicted in photos and note minor issues like thin walls and loud air conditioning. Overall, the rooms provide everything needed for a comfortable stay, making the accommodation a good value with practical and clean setups.
Cleanliness is a strong point with many guests praising the hotel's overall hygiene and well-maintained public areas. Despite occasional mentions of smaller room sizes, the cleanliness and comfort standards are consistently high, enhancing the welcoming atmosphere.
The staff at City Express by Marriott San José Costa Rica is frequently commended for their friendliness, helpfulness and efficiency. The reception staff, in particular, receive special mention for their warm and attentive service. Guests appreciate the staff's responsiveness and professionalism, which significantly contributes to positive impressions.
While the hotel offers free WiFi, the internet service is commonly criticized for being slow and unreliable with weak connections throughout the property. This is a notable drawback for guests requiring stable internet connectivity.
Parking is another commendable aspect with ample, monitored and secure parking facilities appreciated by those traveling by car.
Families find the hotel accommodating with a quiet environment and proximity to a playground and shopping center. Despite some mixed feedback about basic amenities like TV channels and breakfast, the overall sentiment is that the hotel is a comfortable and convenient choice for families.
The beds are consistently praised for their comfort, though some guests note that they are on the smaller side. Overall, they contribute significantly to a restful night's sleep.
While opinions on the hotel's four-star rating vary, many guests find it comfortable and adequately equipped, offering good value. Business travelers appreciate the efficient services and convenient location, although the unreliable internet is a notable concern.
Accessibility is also a highlight with the hotel's location near the main road offering easy access for travelers with disabilities and those in need of convenient transportation options.
Overall, City Express by Marriott San José Costa Rica is recommended for its prime location, cleanliness, comfort and friendly service, making it a suitable choice for a range of travelers despite some areas for improvement in breakfast variety and internet services.
Business Hotel
Located near Centro Comercial Cariari, this hotel offers practical business amenities. It provides a convenient location for accessing the airport and business areas.
Accessible Hotel
The hotel offers wheelchair accessibility throughout its grounds, allowing for easier navigation. Wheelchair-accessible parking is also provided for guests requiring it.
4-Star Hotel
Located near the Cariari Corporate Center, this hotel offers modern and functional accommodations. It is well-suited for business travelers seeking convenience and efficiency.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Hotel with Gym
Guest Reviews
City Express by Marriott San José Costa Rica is highly praised for its prime location, particularly its proximity to the airport. Many reviews highlight the convenience of being just a short drive away, making it an ideal choice for travelers who need easy access to and from flights. The hotel's central placement is also beneficial for reaching car rental agencies, industrial zones and local conveniences such as shopping centers, restaurants and supermarkets. Guests appreciate the clean and relatively new accommodations, as well as the availability of monitored parking. Additionally, the hotel's quiet ambiance and the comfort of the rooms contribute to a positive stay, whether for a night before an early flight or as a base for exploring the city. Overall, the strategic location, coupled with excellent services and amenities, makes City Express a recommended option for both short and extended visits to San José.
The breakfast at City Express by Marriott San José Costa Rica receives mixed reviews from guests. On the positive side, many guests describe the breakfast as very good, delicious and satisfying, highlighting its completeness and the inclusion of traditional Costa Rican dishes. The buffet format offers a decent variety, including options like rice and beans, scrambled eggs, bread, cereal, coffee, juice and fruit. Some find it to be perfectly fine for the price and sufficient for an overnight stay.
However, there are notable areas for improvement. A number of guests criticize the breakfast for its lack of variety and repetitive offerings with some mentioning poor-quality items like old bread and minimal fruit options. It is described by some as basic or even terrible with specific complaints about limited selection and the cafeteria-style setup. Some reviews suggest adding more fresh fruits and natural juices to enhance the breakfast experience.
Overall, while the breakfast is generally considered good and offers value for the price, there is room for enhancement in terms of variety and freshness to meet the expectations of all guests.
City Express by Marriott San José Costa Rica offers rooms that are generally appreciated for their cleanliness and comfort. Many guests note that the rooms are spacious with some describing them as generously sized and beautiful. Cleanliness is a consistent highlight with rooms being described as spotless orderly and well-kept. The rooms are also noted for their quietness, providing a peaceful environment for rest.
However, there are a few areas where the hotel rooms have room for improvement. Some guests mention that the rooms appear smaller than depicted in photos with several reviews describing the rooms as small, very small or even comparable to a dorm room. There are also mentions of some rooms having a certain level of wear and tear, especially in the bathrooms and issues like thin walls, loud air conditioning and wrinkled sheets have been pointed out.
Despite these minor drawbacks, the rooms are adequately furnished with essential amenities and provide everything needed for a comfortable stay. The overall standard of the rooms is good with comfortable beds and practical layouts. Some rooms on reception level might be noisier at night, but others highlight the excellent air conditioning and cleanliness maintained during their stay.
While the hotel maintains a basic and simple style, it offers good value with clean and organized rooms, meeting essential needs without being overly luxurious. Guests find the accommodation to be very comfortable, making it a viable choice for a restful night, especially after a long journey.
City Express by Marriott San José Costa Rica features beds that receive consistent praise for their comfort. Guests frequently mention that the beds are very comfortable, cozy and of good quality, often describing them as super comfortable and excellent. Many found the beds to contribute significantly to a good night's sleep, appreciating the three pillows provided for added comfort. However, a common remark is that the beds tend to be on the smaller side, which some guests found not ideal for two people. While most reviews focus on the positive aspects of bed comfort, a few guests noted that the pillows could be slightly uncomfortable and the mattresses could be firmer. Despite these occasional drawbacks, the overall sentiment is that the beds at City Express by Marriott San José provide a restful and comfortable experience.
City Express by Marriott San José Costa Rica receives high praise for its cleanliness, making it an excellent choice for travelers. Many guests noted that the rooms are very clean, comfortable and well-maintained with several emphasizing the hotel's overall cleanliness. The hotel staff's attention to housekeeping is evident with rooms being cleaned daily and well-kept public areas, contributing to a welcoming and hygienic environment.
While a few reviews mentioned the size of the rooms being on the smaller side and occasional reports of older sheets, the majority of guests found the accommodations to be spacious enough and practical with everything needed for a comfortable stay. The bathrooms also drew positive remarks for their cleanliness and functionality.
Convenience is another highlight with the hotel's location near the airport adding to its appeal for travelers seeking easy access and a clean, safe place to rest. The combination of cleanliness, comfort and friendly service ensures a pleasant stay, making it a highly recommended option for visitors to San José, Costa Rica.
City Express by Marriott San José Costa Rica is frequently praised for its exceptional staff. Guests consistently mention the friendliness, helpfulness and efficiency of the team, highlighting their polite and attentive service. The reception staff stand out for their warm and welcoming demeanor with special mention of the night shift receptionist who provides excellent customer care. The cleaning team, along with the kitchen and other service departments, also receive positive feedback for their politeness and professionalism.
Despite isolated comments about unprepared or unfriendly staff, the majority of reviews emphasize the quality attention and kindness received during their stays. Visitors particularly appreciate the helpfulness and responsiveness of the staff, noting the genuinely nice and accommodating attitude which enhances their overall experience. The staff's attentiveness and excellent service contribute significantly to the positive impressions of guests, making the hotel a recommended choice for travelers seeking good service and a friendly atmosphere.
The internet services at City Express by Marriott San José Costa Rica have received consistent criticism from guests. Many reviews highlight the extremely slow and occasionally non-functional WiFi, making basic internet usage a struggle. Guests experienced poor signal strength throughout the hotel with particularly weak connections in the rooms. Several visitors remarked on the inability to perform tasks such as video conferencing, reflecting the inadequate transfer speeds. Problems with routers and entirely non-existent connectivity issues were noted on various floors. Although the hotel offers free onsite WiFi, the practical utility of this amenity appears significantly compromised.
City Express by Marriott San José Costa Rica offers a commendable parking experience, as highlighted by guest reviews. The hotel provides ample, spacious and monitored parking, ensuring guests' vehicles are secure during their stay. Visitors appreciate the convenience of free private parking on site, a significant perk for those traveling by car. The large and expansive parking lot in front of the hotel accommodates numerous vehicles comfortably. Although assistance with luggage from the vehicle is not available, the overall accessibility and security of the parking facilities received positive feedback, making it a favorable choix for guests with their own transportation.
City Express by Marriott San José Costa Rica is praised as an excellent choice for families seeking a safe and convenient stay. The hotel is touted as great for kids with parents appreciating its proximity to a playground and a shopping center right across the road. The tranquil and super quiet environment adds to the family-friendly ambiance, making it ideal for some peaceful downtime. Families have expressed that their kids loved the stay, highlighting the comfort and suitability of the hotel for children. However, while the basic hotel convenience such as TV channels and breakfast was noted, some found them lacking. The breakfast received mixed feedback, described by some as very basic or awful. Additionally, the necessity to go down to the lobby for internet connectivity was cited as a significant inconvenience. Despite these minor drawbacks, the overall impression indicates that families will find the hotel to be a delightful and accommodating choice during their stay in San José.
City Express by Marriott San José Costa Rica maintains mixed feedback regarding its four-star label. While some guests feel it falls short of true four-star standards, many highlight its merits. The hotel is praised for being very comfortable and quiet, offering everything needed for a pleasant stay. Guests appreciate the excellent breakfast and the big space available in rooms. Reviewers find the location convenient and the rooms adequately furnished. The facilities might not be the most modern, but they are functional. Overall, review scores generally range from 8 to 10 out of 10, aligning with four-star quality for some visitors.
City Express by Marriott San José Costa Rica caters well to business travelers, offering a highly favorable price-quality ratio and excellent value. The hotel is clean with an uncomplicated check-in and check-out process and it provides effective services for business needs. The location is advantageous with close proximity to the airport, making it convenient for traveling professionals. The rooms are of adequate size, though some might find them small. However, there are significant drawbacks regarding the internet service with frequent issues in sending emails, raising concerns for business travelers who rely on a stable connection. Despite this, the facility is seen as good for business, meeting general expectations with a suitable business center and business-friendly environment.
City Express by Marriott San José Costa Rica offers easy access due to its prime location near the main road, making it an ideal choice for travelers with disabilities. The hotel is also accessible to the city's center and conveniently close to a car rental company. Guests appreciated the clean environment and found the setup particularly suited for business travelers, whether they're in town for a short stay before or after a flight or a work-related visit. Despite some mention of elevator issues, the speed of the elevator was positively noted, adding to the overall accessibility of the hotel.
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Location
Breakfast
However, there are notable areas for improvement. A number of guests criticize the breakfast for its lack of variety and repetitive offerings with some mentioning poor-quality items like old bread and minimal fruit options. It is described by some as basic or even terrible with specific complaints about limited selection and the cafeteria-style setup. Some reviews suggest adding more fresh fruits and natural juices to enhance the breakfast experience.
Overall, while the breakfast is generally considered good and offers value for the price, there is room for enhancement in terms of variety and freshness to meet the expectations of all guests.
Rooms
However, there are a few areas where the hotel rooms have room for improvement. Some guests mention that the rooms appear smaller than depicted in photos with several reviews describing the rooms as small, very small or even comparable to a dorm room. There are also mentions of some rooms having a certain level of wear and tear, especially in the bathrooms and issues like thin walls, loud air conditioning and wrinkled sheets have been pointed out.
Despite these minor drawbacks, the rooms are adequately furnished with essential amenities and provide everything needed for a comfortable stay. The overall standard of the rooms is good with comfortable beds and practical layouts. Some rooms on reception level might be noisier at night, but others highlight the excellent air conditioning and cleanliness maintained during their stay.
While the hotel maintains a basic and simple style, it offers good value with clean and organized rooms, meeting essential needs without being overly luxurious. Guests find the accommodation to be very comfortable, making it a viable choice for a restful night, especially after a long journey.
Beds
Cleanliness
While a few reviews mentioned the size of the rooms being on the smaller side and occasional reports of older sheets, the majority of guests found the accommodations to be spacious enough and practical with everything needed for a comfortable stay. The bathrooms also drew positive remarks for their cleanliness and functionality.
Convenience is another highlight with the hotel's location near the airport adding to its appeal for travelers seeking easy access and a clean, safe place to rest. The combination of cleanliness, comfort and friendly service ensures a pleasant stay, making it a highly recommended option for visitors to San José, Costa Rica.
Staff
Despite isolated comments about unprepared or unfriendly staff, the majority of reviews emphasize the quality attention and kindness received during their stays. Visitors particularly appreciate the helpfulness and responsiveness of the staff, noting the genuinely nice and accommodating attitude which enhances their overall experience. The staff's attentiveness and excellent service contribute significantly to the positive impressions of guests, making the hotel a recommended choice for travelers seeking good service and a friendly atmosphere.
Wi-Fi
Parking
Family
4 Star
Business
Accessible
No, City Express by Marriott San José Costa Rica doesn't have any pool.
No, a spa isn't available at City Express by Marriott San José Costa Rica.
No, City Express by Marriott San José Costa Rica doesn't allow dogs.
Yes, parking facilities are available at City Express by Marriott San José Costa Rica.
Yes, City Express by Marriott San José Costa Rica has a gym.
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