Auténtico Hotel
San Jose
9.93925900,
-84.09656300
,
The Autentico Hotel Is Located In The Capital City, Near The Metropolitan Park La Sabana, More Specifically Between 5 And 7 Avenues 40th Street.
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Summary of reviewsAuténtico Hotel in San José enjoys a prime location that combines convenience with tranquility. Positioned between the city center and the airport, it provides easy access to essential venues such as Sabana Park and the National Stadium, while remaining close to amenities like convenience stores, restaurants and public transportation. Guests appreciate the peaceful environment and the well-maintained facilities that include free parking, a scenic pool area and highly praised breakfast services.
The breakfast at Auténtico Hotel is often described as excellent and varied, featuring a well-laid-out buffet with fresh fruits and natural juices. While there are suggestions for more variety for longer stays and some minor critiques, the overall feedback is positive, marking breakfast as a standout aspect of the hotel experience.
Dinner at the hotel's restaurant is also well-received with guests enjoying the diverse menu, delicious dishes and cozy ambiance. Themed dinners and the attentive, friendly staff enhance the dining experience, making it a memorable part of the stay.
Rooms at Auténtico Hotel are frequently praised for their comfort, cleanliness and spaciousness. Guests often highlight the modern furnishings and useful amenities, though some minor issues like insufficient lighting and occasional noise from the street are noted. Despite these, the general consensus is that the rooms offer a pleasant stay.
Cleanliness is a strong point for the hotel, consistently receiving positive remarks. Both guest rooms and common areas like the garden and pool are described as spotlessly clean and well-maintained, contributing to a comfortable and welcoming environment.
The staff at Auténtico Hotel are highly commended for their exceptional service. Guests frequently mention the friendliness, professionalism and helpful nature of the personnel, which significantly enhances their overall experience. Specific staff members are often singled out for their outstanding service, reflecting the hotel's commitment to excellent customer care.
Free wifi at the hotel is another asset with guests noting its strong and reliable performance. Though there are occasional connectivity issues, particularly with devices like Chromecast, the general feedback is positive.
The pool area is widely appreciated for its beauty and cleanliness, offering a tranquil spot for relaxation. While some guests mentioned that the water could be warmer, the overall ambiance and well-kept surroundings make the pool a delightful feature.
Parking facilities at Auténtico Hotel receive high praise for being secure, spacious and free. The 24-hour security and close proximity to the hotel add to the convenience and peace of mind for guests.
The family-friendly nature of the hotel is also a highlight with amenities like spacious suites and a large, clean pool making it an attractive option for families. The hotel's welcoming environment and accommodating staff further enhance its appeal for family stays.
Lastly, the beds at Auténtico Hotel are frequently lauded for their size and comfort, contributing to a restful experience for guests. Though there are occasional minor issues, the predominant sentiment is that the hotel provides a comfortable sleeping environment.
Overall, Auténtico Hotel offers a well-rounded experience with its strategic location, excellent food, clean and comfortable rooms and outstanding staff, making it a highly recommended choice for travelers visiting San José.
Categories
The breakfast at Auténtico Hotel is often described as excellent and varied, featuring a well-laid-out buffet with fresh fruits and natural juices. While there are suggestions for more variety for longer stays and some minor critiques, the overall feedback is positive, marking breakfast as a standout aspect of the hotel experience.
Dinner at the hotel's restaurant is also well-received with guests enjoying the diverse menu, delicious dishes and cozy ambiance. Themed dinners and the attentive, friendly staff enhance the dining experience, making it a memorable part of the stay.
Rooms at Auténtico Hotel are frequently praised for their comfort, cleanliness and spaciousness. Guests often highlight the modern furnishings and useful amenities, though some minor issues like insufficient lighting and occasional noise from the street are noted. Despite these, the general consensus is that the rooms offer a pleasant stay.
Cleanliness is a strong point for the hotel, consistently receiving positive remarks. Both guest rooms and common areas like the garden and pool are described as spotlessly clean and well-maintained, contributing to a comfortable and welcoming environment.
The staff at Auténtico Hotel are highly commended for their exceptional service. Guests frequently mention the friendliness, professionalism and helpful nature of the personnel, which significantly enhances their overall experience. Specific staff members are often singled out for their outstanding service, reflecting the hotel's commitment to excellent customer care.
Free wifi at the hotel is another asset with guests noting its strong and reliable performance. Though there are occasional connectivity issues, particularly with devices like Chromecast, the general feedback is positive.
The pool area is widely appreciated for its beauty and cleanliness, offering a tranquil spot for relaxation. While some guests mentioned that the water could be warmer, the overall ambiance and well-kept surroundings make the pool a delightful feature.
Parking facilities at Auténtico Hotel receive high praise for being secure, spacious and free. The 24-hour security and close proximity to the hotel add to the convenience and peace of mind for guests.
The family-friendly nature of the hotel is also a highlight with amenities like spacious suites and a large, clean pool making it an attractive option for families. The hotel's welcoming environment and accommodating staff further enhance its appeal for family stays.
Lastly, the beds at Auténtico Hotel are frequently lauded for their size and comfort, contributing to a restful experience for guests. Though there are occasional minor issues, the predominant sentiment is that the hotel provides a comfortable sleeping environment.
Overall, Auténtico Hotel offers a well-rounded experience with its strategic location, excellent food, clean and comfortable rooms and outstanding staff, making it a highly recommended choice for travelers visiting San José.
Accessible Hotel
Listed as a wheelchair accessible hotel, the property offers features to accommodate guests with mobility challenges. It includes an outdoor pool and restaurant that are accessible.
4-Star Hotel
Located near La Sabana Metropolitan Park, this hotel offers comfortable rooms. It provides a convenient base for exploring the city. Guests appreciate its value and service.
Hotel with Outdoor Pool
The hotel features an outdoor pool with the added benefit of free cabanas and sun loungers. This enhances the comfort and convenience for guests spending time by the pool.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Guest Reviews
Auténtico Hotel boasts a strategic and convenient location, making it a popular choice among visitors to San José. It is situated between the city center and the airport, providing easy access to the essential venues like Sabana Park and the National Stadium, perfect for guests attending events or concerts there. The hotel is centrally located, allowing for quick trips to various parts of the city and the nearby vicinity, including banks, supermarkets and car rental agencies. It offers a quieter setting away from the bustling downtown area, affording guests a peaceful environment while still being within a manageable walking distance to the center and key attractions.
Guests frequently praise the hotel's proximity to amenities like convenience stores, restaurants and the Ticabus station. The ease of access to the airport, just a 15-30 minute drive away, also stands out as a significant advantage. Those looking to explore San José will find the hotel a good starting point with public transport easily accessible and key sites within a walkable distance.
While some reviews note that the hotel is slightly removed from the heart of the city, the tranquil and attractive surroundings compensate for this, offering a pleasant atmosphere for guests. The well-maintained facility, coupled with excellent customer service, makes it a highly recommended spot for a comfortable and convenient stay. The on-site amenities, such as free parking, a beautiful pool area and excellent breakfast, add to the overall appeal of this well-located hotel.
Guests at Auténtico Hotel have largely praise the breakfast experience with many describing it as excellent, delicious and varied. A significant number of reviews highlight the extensive and well-laid-out buffet that features a good selection of options, including fresh fruits and natural juices. Several guests appreciated the abundance and completeness of the breakfast spread, noting it as one of the standout aspects of their stay.
However, some guests felt that while the breakfast was good, it could benefit from more variety, especially for those staying multiple days or with dietary restrictions. A few reviews criticized certain items, such as greasy eggs, strange-tasting sausages and limited takeaway options, but these were in the minority.
Overall, the breakfast at Auténtico Hotel is well-received with many guests enjoying the variety and quality offered in the buffet style, making it a significant positive feature of the hotel experience.
Auténtico Hotel’s restaurant receives high praise from guests for its extensive menu, delicious dishes and cozy ambiance. With a diverse array of food options, including imaginative evening meals and themed dinners from various countries, diners are often pleasantly surprised by the quality and variety. The restaurant's atmosphere, enhanced by attentive and friendly staff, adds to the overall dining experience. Guests appreciate the good value with several mentioning that both dinner and breakfast were plentiful and of great quality.
The poolside dining area is another highlight, offering a relaxing spot to enjoy a meal. Many guests found the on-site restaurant convenient and the food consistently enjoyable, particularly when inclement weather made venturing out less appealing. Despite some feedback regarding pricing and occasional mediocre dishes, the general consensus is that the food is excellent and the service impressive, making dining at Auténtico Hotel a memorable part of the stay.
Auténtico Hotel has garnered a range of reviews for its rooms with many guests praising the comfort, cleanliness and spaciousness they found during their stay. The rooms are frequently described as large, modern and beautifully furnished, offering plenty of space and comfort. Guests particularly appreciated the spacious junior suites and the fact that many rooms come with comfortable beds, clean bathrooms and useful amenities like dining tables and small couches. The hotel's rooms are often noted to be tastefully decorated and equipped, even including Nespresso coffee machines in some instances, contributing to an overall positive experience.
On the other hand, there are a few areas where improvement could be beneficial. Some guests mentioned that the lighting is insufficient in certain rooms, creating a dim environment. Additionally, rooms facing the street can be noisy, which might disturb light sleepers. Other minor issues included the lack of refrigerators and occasional problems with bathroom ventilation. Some guests noted that the rooms, while clean and comfortable, sometimes smelled musty or showed minor wear such as scuffs on the walls or cobwebs.
Overall, Auténtico Hotel seems to provide a comfortable and pleasant stay with its spacious and clean rooms, though addressing some of the minor concerns raised could further enhance the guest experience.
Guests frequently highlight the beds at Auténtico Hotel, describing them as very large, comfortable and spacious. The comfort of the beds is a recurring theme with many noting they had a restful sleep. Rooms also feature amenities such as Nespresso coffee machines, which add to the comfort of the stay.
Though most reviews commend the quality, there are occasional mentions of drawbacks, such as ants in bed or beds being made up of two smaller mattresses instead of a single king-size bed, which some found uncomfortable. Additionally, some guests pointed out issues with hard pillows, a noisy bed and a wet bed upon arrival.
Nevertheless, the predominant sentiment is positive with numerous guests emphasizing the large and comfortable beds and abundance of pillows. Despite a few negative incidents, the overall impression is that Auténtico Hotel offers a restful and comfortable sleeping experience.
Auténtico Hotel has consistently received positive feedback from guests regarding its cleanliness. Visitors frequently compliment the hotel's well-maintained, modern and comfortable rooms, describing them as spotlessly clean and elegantly furnished. The bathrooms also receive high marks for their cleanliness with many guests noting that the facilities are always kept in top condition.
The hotel's common areas, including the garden and pool, are often highlighted for their tidiness and impeccable upkeep. Guests appreciate the beautiful, well-kept garden and the consistently clean and modern pool area. The overall property, including the restaurant, is praised for being exceptionally clean and well-organized.
Several reviews mention that the hotel's environment is very comfortable and spacious, contributing to a pleasant stay. The attentiveness and friendliness of the staff also enhance the overall experience, ensuring a welcoming atmosphere.
Despite a few minor issues, such as occasional maintenance needs and isolated cleanliness lapses, the general consensus is overwhelmingly positive. The consistent cleanliness and well-kept facilities make Auténtico Hotel a highly recommended choice for travelers seeking a clean and comfortable accommodation option.
Nestled in a prime location, Auténtico Hotel truly shines due to its exceptional staff. Guests have consistently praised the attentive and friendly nature of the personnel, from the front desk to the restaurant staff. Words like excellent, incredibly attentive and super friendly frequently appear in descriptions of their interactions, highlighting the staff's dedication to providing top-notch service.
Individuals such as Juan, Raquel and Karen at the reception, along with other team members like Julio and Michel in the restaurant, have been specifically mentioned for their exceptional service. The front desk staff is noted for being extremely accommodating, even assisting with currency exchanges and bookings for COVID tests and airport shuttles.
Security and housekeeping staff also received commendations for their professionalism and helpfulness, ensuring guests feel safe and well-cared-for during their stay. Despite a few isolated incidents of unwelcoming or unhelpful behavior, the overwhelming consensus is that the staff's friendliness and helpfulness significantly enhance the overall experience at the hotel.
In summary, the consistent kindness, professionalism and attentiveness of the staff make Auténtico Hotel a standout choice for travelers who value excellent customer service.
Guests have found the wifi at Auténtico Hotel to be generally reliable and efficient. The internet service is praised for its strong signal and excellent performance in all areas of the hotel, enabling smooth browsing and work from rooms. Many guests noted the wifi was very fast and stable, which facilitated seamless activities like working remotely. However, a few reviews mentioned occasional connectivity issues and difficulty connecting devices like Chromecast. Despite some comments on the dry nature of customer service via WhatsApp, the overall experience with the hotel's wifi was positive, reflecting consistent satisfaction with the quality of internet access provided.
The pool at Auténtico Hotel is widely appreciated by guests, offering a pleasant and aesthetically pleasing experience. Many visitors found the pool area to be wonderful, well-maintained and attractively designed, often highlighting its beauty and cleanliness. The surrounding garden adds a tranquil element, making the space ideal for relaxation. Cozy cabanas enhance the poolside experience, providing a relaxing atmosphere. The hotel pool also features good amenities, like loungers and is conveniently located near the dining room in the patio.
However, some guests noted that the pool's water could be cleaner and that it tends to be cold, which may detract from the overall experience. Despite these concerns, the majority of feedback focuses on the visual appeal and peaceful ambiance of the area, making it a highly recommended spot for unwinding and enjoying the hotel's outdoor space. The proximity to Parque Sabana further enhances its appeal, providing a serene backdrop for relaxation.
Auténtico Hotel offers excellent parking facilities that significantly alleviate stress for its guests. The hotel provides free and secure parking options, including private, well-guarded and 24-hour secured parking spaces, either located right in front of the hotel or just across the street. These convenient parking spots ensure that guests can enjoy their stay without worrying about the safety of their vehicles. The spacious parking area is closely monitored by security guards, which adds an extra layer of safety. Additionally, many reviewers highlight the stress-reducing and convenient nature of the off-street car park, making it a highly praised feature of the hotel. Overall, the parking facilities at Auténtico Hotel receive positive remarks for being safe, secure, spacious and free of charge, enhancing the overall guest experience.
Auténtico Hotel stands out as an ideal family-friendly destination. Centrally located, it offers convenient access to local attractions while maintaining a cozy atmosphere perfect for rest or a change of routine. The hotel is family-run, contributing to a warm and welcoming environment that guests appreciate.
Families will find the spacious suites with two double beds particularly accommodating, making it easier to share pleasant moments together. The large, clean pool is a highlight for both adults and kids, providing endless fun and a great opportunity for family bonding. The courteous behavior of the children around the hotel adds to the pleasant experience for all guests.
Moreover, the hotel is noted for its delicious food, enhancing the overall experience. Whether staying for just one night or a longer vacation, the comfort of the rooms and the excellent restaurant service are consistently praised.
Despite occasional noise from groups of children in the hallways, the positive aspects of this family-friendly venue shine through, making it a lovely place for family stays. The collective experiences reflect a general consensus that the whole family is sure to enjoy their time at Auténtico Hotel.
Auténtico Hotel offers a central location making it a convenient choice for travelers wanting easy access to external places in San Jose. Guests appreciate the delicious food available on-site, enhancing their stay with a pleasant dining experience. The rooms are generally comfortable and come with the expected amenities of a four-star hotel, although some guests have noticed that the beds and parts of the fittings feel somewhat old. The hotel provides a very good overall experience with great accommodation options for those arriving in San Jose. While most reviews commend its quality and classify it as a top hotel, some guests feel the hotel does not quite meet four-star standards and suggest it aligns more closely with a three-star rating. The slightly higher cost is balanced by what many describe as good value for money, despite some minor disappointments regarding specific amenities like the lack of cups in the bathroom. Overall, Auténtico Hotel delivers a satisfactory stay for most travelers, though it occasionally falls short of expectations set by its four-star rating.
Auténtico Hotel proves to be a solid choice for business travelers, offering a number of features catering to their needs. The junior suites and rooms are well-suited for meetings and come with the convenience of room service. The hotel's strategic location close to the airport makes it a practical option for those with tight schedules. Guests have noted the hotel’s efficiency with no reported setbacks and a well-organized environment. Breakfast options are designed to accommodate business needs and the establishment offers free parking, adding to its value. The reliable wi-fi ensures that guests can stay connected and productive. The staff at Auténtico Hotel are commended for their professionalism and supportiveness, making short stays pleasant and efficient. Overall, the hotel provides good value and meets the expectations of a business-friendly venue.
Auténtico Hotel offers a generally accessible experience for guests with disabilities with some staff members proficient in English, contributing to easier communication. The hotel's location is convenient within walking distance from the center and close to the Ticabus station, enhancing accessibility. Despite these positives, there are notable shortcomings in wheelchair accessibility, particularly in the rooms, which are not adequately adapted. While the facilities are accessible and some efforts have been made to accommodate disabled guests, there's still room for improvement to meet the needs of all travelers fully.
The outdoor pool at Auténtico Hotel is a standout feature, often highlighted for its beauty and tranquility. Guests frequently describe the pool area as beautiful, lovely and well-maintained, contributing to a serene and relaxing environment. The surrounding gardens further enhance the aesthetic appeal, creating a picturesque setting for visitors. The proximity to Parque Sabana adds another layer of attraction, offering a convenient and pleasant backdrop. Overall, the pool area consistently provides a pleasant retreat, complemented by well-kept gardens and a relaxed atmosphere.
Auténtico Hotel in San Jose is often highlighted for its beautifully lit gardens at night, creating a cozy ambiance where couples can be seen enjoying quiet moments on benches. The hotel stands out as a great place to hang out, particularly suited for honeymoons and romantic getaways. Its romantic atmosphere is ideal for couples seeking peace and tranquility. Guests frequently mention the romantic ambiance and delightful romantic breakfasts, making it perfect for a honeymoon or a special romantic weekend. This combination of romantic elements helps establish Auténtico Hotel as the ideal destination for a memorable stay in San Jose.
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Location
Guests frequently praise the hotel's proximity to amenities like convenience stores, restaurants and the Ticabus station. The ease of access to the airport, just a 15-30 minute drive away, also stands out as a significant advantage. Those looking to explore San José will find the hotel a good starting point with public transport easily accessible and key sites within a walkable distance.
While some reviews note that the hotel is slightly removed from the heart of the city, the tranquil and attractive surroundings compensate for this, offering a pleasant atmosphere for guests. The well-maintained facility, coupled with excellent customer service, makes it a highly recommended spot for a comfortable and convenient stay. The on-site amenities, such as free parking, a beautiful pool area and excellent breakfast, add to the overall appeal of this well-located hotel.
Breakfast
However, some guests felt that while the breakfast was good, it could benefit from more variety, especially for those staying multiple days or with dietary restrictions. A few reviews criticized certain items, such as greasy eggs, strange-tasting sausages and limited takeaway options, but these were in the minority.
Overall, the breakfast at Auténtico Hotel is well-received with many guests enjoying the variety and quality offered in the buffet style, making it a significant positive feature of the hotel experience.
Dinner
The poolside dining area is another highlight, offering a relaxing spot to enjoy a meal. Many guests found the on-site restaurant convenient and the food consistently enjoyable, particularly when inclement weather made venturing out less appealing. Despite some feedback regarding pricing and occasional mediocre dishes, the general consensus is that the food is excellent and the service impressive, making dining at Auténtico Hotel a memorable part of the stay.
Rooms
On the other hand, there are a few areas where improvement could be beneficial. Some guests mentioned that the lighting is insufficient in certain rooms, creating a dim environment. Additionally, rooms facing the street can be noisy, which might disturb light sleepers. Other minor issues included the lack of refrigerators and occasional problems with bathroom ventilation. Some guests noted that the rooms, while clean and comfortable, sometimes smelled musty or showed minor wear such as scuffs on the walls or cobwebs.
Overall, Auténtico Hotel seems to provide a comfortable and pleasant stay with its spacious and clean rooms, though addressing some of the minor concerns raised could further enhance the guest experience.
Beds
Though most reviews commend the quality, there are occasional mentions of drawbacks, such as ants in bed or beds being made up of two smaller mattresses instead of a single king-size bed, which some found uncomfortable. Additionally, some guests pointed out issues with hard pillows, a noisy bed and a wet bed upon arrival.
Nevertheless, the predominant sentiment is positive with numerous guests emphasizing the large and comfortable beds and abundance of pillows. Despite a few negative incidents, the overall impression is that Auténtico Hotel offers a restful and comfortable sleeping experience.
Cleanliness
The hotel's common areas, including the garden and pool, are often highlighted for their tidiness and impeccable upkeep. Guests appreciate the beautiful, well-kept garden and the consistently clean and modern pool area. The overall property, including the restaurant, is praised for being exceptionally clean and well-organized.
Several reviews mention that the hotel's environment is very comfortable and spacious, contributing to a pleasant stay. The attentiveness and friendliness of the staff also enhance the overall experience, ensuring a welcoming atmosphere.
Despite a few minor issues, such as occasional maintenance needs and isolated cleanliness lapses, the general consensus is overwhelmingly positive. The consistent cleanliness and well-kept facilities make Auténtico Hotel a highly recommended choice for travelers seeking a clean and comfortable accommodation option.
Staff
Individuals such as Juan, Raquel and Karen at the reception, along with other team members like Julio and Michel in the restaurant, have been specifically mentioned for their exceptional service. The front desk staff is noted for being extremely accommodating, even assisting with currency exchanges and bookings for COVID tests and airport shuttles.
Security and housekeeping staff also received commendations for their professionalism and helpfulness, ensuring guests feel safe and well-cared-for during their stay. Despite a few isolated incidents of unwelcoming or unhelpful behavior, the overwhelming consensus is that the staff's friendliness and helpfulness significantly enhance the overall experience at the hotel.
In summary, the consistent kindness, professionalism and attentiveness of the staff make Auténtico Hotel a standout choice for travelers who value excellent customer service.
Wi-Fi
Pool
However, some guests noted that the pool's water could be cleaner and that it tends to be cold, which may detract from the overall experience. Despite these concerns, the majority of feedback focuses on the visual appeal and peaceful ambiance of the area, making it a highly recommended spot for unwinding and enjoying the hotel's outdoor space. The proximity to Parque Sabana further enhances its appeal, providing a serene backdrop for relaxation.
Parking
Family
Families will find the spacious suites with two double beds particularly accommodating, making it easier to share pleasant moments together. The large, clean pool is a highlight for both adults and kids, providing endless fun and a great opportunity for family bonding. The courteous behavior of the children around the hotel adds to the pleasant experience for all guests.
Moreover, the hotel is noted for its delicious food, enhancing the overall experience. Whether staying for just one night or a longer vacation, the comfort of the rooms and the excellent restaurant service are consistently praised.
Despite occasional noise from groups of children in the hallways, the positive aspects of this family-friendly venue shine through, making it a lovely place for family stays. The collective experiences reflect a general consensus that the whole family is sure to enjoy their time at Auténtico Hotel.
4 Star
Business
Accessible
Outdoor Pool
Romantic
Yes, Auténtico Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Auténtico Hotel.
No, Auténtico Hotel doesn't allow dogs.
Yes, parking facilities are available at Auténtico Hotel.
No, Auténtico Hotel doesn't have a gym.
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