Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica
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Summary of reviewsCountry Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, is a highly favored accommodation for travelers due to its prime location, spacious rooms and friendly staff. Located just 10-15 minutes from Juan Santamaría International Airport, it offers a convenient stay for late arrival or early departure. The hotel provides a free shuttle service which adds to its appeal and guests find the proximity to car rental stations, shopping centers and a variety of restaurants extremely convenient. Despite some traffic noise, the peaceful, lush surroundings create a pleasant atmosphere.
Guests frequently commend the breakfast experience for its extensive and delicious buffet that includes local Costa Rican dishes like plantains and gallo pinto, as well as fresh fruit and good coffee. Starting early at 6 AM, it caters well to travelers. Although suggestions for more vegetarian, vegan and gluten-free options indicate room for improvement, the overall breakfast experience is positive.
The on-site dining also receives good reviews, particularly praising the Peruvian restaurant, Lima Picante and the variety of Italian and Costa Rican dishes. The restaurant's ambiance and excellent service are well received, although some guests feel the pricing is high and the menu somewhat outdated. Nevertheless, the positive dining experiences and availability of nearby food options are appreciated.
Room reviews highlight the spaciousness, comfort and modern design of updated suites, adding value with features like balconies and multiple bathroom suites. While the general cleanliness is praised, some suggest the need for renovation and better soundproofing, especially to mitigate noise from adjoining rooms and external traffic. Occasional issues with musty odors and mold were noted but did not significantly detract from the overall comfort.
The hotel’s cleanliness meets guests' expectations with many mentioning the well-kept rooms, pool area and garden paths. While occasional lapses in thorough cleaning were reported, the clean and comfortable beds contribute to a pleasant stay. An emphasis on more consistent cleaning practices and facility updates could further enhance guest satisfaction.
The staff stands out as a major positive aspect, consistently described as friendly, helpful and professional. The front desk team and specific staff members like Cesar and Andrey receive accolades for their exceptional service. These positive interactions significantly contribute to the overall guest experience.
Free WiFi is another appreciated feature, typically noted for its strength and reliability in most areas of the hotel, despite occasional signal issues in specific spots like inner bedrooms and near the pool. The gym, though small, is well-maintained with a comprehensive range of equipment, deemed sufficient for practical workouts. Some updates could improve its ambiance.
The pool area is frequently praised for its cleanliness, beauty and ample space, serving as a relaxing spot for both adults and children. Although minor concerns like cold water and outdated poolside equipment were mentioned, the pool remains a standout feature.
Ample, secure and convenient parking options, coupled with the hotel's free airport shuttle, add to guest convenience, particularly for those with rental cars.
Overall, the Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, offers a pleasant and convenient stay with its prime location, friendly staff and well-maintained amenities, making it particularly suitable for families and short stays near the airport.
Categories
Guests frequently commend the breakfast experience for its extensive and delicious buffet that includes local Costa Rican dishes like plantains and gallo pinto, as well as fresh fruit and good coffee. Starting early at 6 AM, it caters well to travelers. Although suggestions for more vegetarian, vegan and gluten-free options indicate room for improvement, the overall breakfast experience is positive.
The on-site dining also receives good reviews, particularly praising the Peruvian restaurant, Lima Picante and the variety of Italian and Costa Rican dishes. The restaurant's ambiance and excellent service are well received, although some guests feel the pricing is high and the menu somewhat outdated. Nevertheless, the positive dining experiences and availability of nearby food options are appreciated.
Room reviews highlight the spaciousness, comfort and modern design of updated suites, adding value with features like balconies and multiple bathroom suites. While the general cleanliness is praised, some suggest the need for renovation and better soundproofing, especially to mitigate noise from adjoining rooms and external traffic. Occasional issues with musty odors and mold were noted but did not significantly detract from the overall comfort.
The hotel’s cleanliness meets guests' expectations with many mentioning the well-kept rooms, pool area and garden paths. While occasional lapses in thorough cleaning were reported, the clean and comfortable beds contribute to a pleasant stay. An emphasis on more consistent cleaning practices and facility updates could further enhance guest satisfaction.
The staff stands out as a major positive aspect, consistently described as friendly, helpful and professional. The front desk team and specific staff members like Cesar and Andrey receive accolades for their exceptional service. These positive interactions significantly contribute to the overall guest experience.
Free WiFi is another appreciated feature, typically noted for its strength and reliability in most areas of the hotel, despite occasional signal issues in specific spots like inner bedrooms and near the pool. The gym, though small, is well-maintained with a comprehensive range of equipment, deemed sufficient for practical workouts. Some updates could improve its ambiance.
The pool area is frequently praised for its cleanliness, beauty and ample space, serving as a relaxing spot for both adults and children. Although minor concerns like cold water and outdated poolside equipment were mentioned, the pool remains a standout feature.
Ample, secure and convenient parking options, coupled with the hotel's free airport shuttle, add to guest convenience, particularly for those with rental cars.
Overall, the Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, offers a pleasant and convenient stay with its prime location, friendly staff and well-maintained amenities, making it particularly suitable for families and short stays near the airport.
Family Friendly Hotel
This hotel is an excellent choice for families seeking accommodation near the airport. It has a kid-friendly environment and spacious family rooms. Kids particularly enjoy the game room, garden areas and swimming pool, complete with toys for added fun.
Hotel with Swimming Pool
It is tagged as having a pool. It is located in San Jose, Alajuela [from the provided data].
Outdoor Pool
Hotel with Parking
This hotel provides on-site parking. It's located near the airport, making it a practical choice for travelers needing quick access to flights.
Accessible Hotel
As a Radisson property, this hotel includes accessible rooms designed for guests with disabilities. The hotel is equipped with features to ensure a comfortable stay.
4-Star Hotel
Conveniently located near the airport, this hotel offers comfortable accommodations and complimentary amenities. It is an ideal choice for travelers seeking convenience and value.
Hotel with Outdoor Pool
The hotel offers an outdoor pool situated within a courtyard featuring lush gardens. This provides a pleasant and visually appealing environment for guests to enjoy a swim or relax poolside.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Gym
Guest Reviews
Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica is a popular choice among travelers for its prime location. Situated just 10-15 minutes from Juan Santamaría International Airport, the hotel provides an ideal stopover point for those arriving on late flights or needing a place to stay before an early departure. Its close proximity to the airport, coupled with a free shuttle service, makes it exceptionally convenient for guests.
The hotel is conveniently located near several amenities, including car rental stations, shopping centers with supermarkets and a variety of restaurants, such as McDonald's and several local eateries. This accessibility ensures that guests can easily meet their dining and shopping needs without venturing far from their accommodation.
Set in a quiet neighborhood with lush, relaxing surroundings, Country Inn & Suites offers a peaceful retreat despite its proximity to major roads and highways. While some guests mention traffic noise due to the hotel's location near a busy road, the overall consensus is that the convenience and ease of access to both the airport and downtown San Jose outweigh this drawback.
For those planning short stays, the hotel’s features like spacious rooms, a well-maintained pool and friendly staff enhance the overall experience, making it a perfect choice for travelers looking for comfort and convenience near the airport.
The breakfast experience at Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, garners largely positive reviews from guests who appreciated the extensive and delicious offerings. Guests frequently describe the breakfast as great, very good and fantastic, highlighting its quality and variety of local and international dishes. The buffet-style breakfast is praised for being very tasty with a good selection of hot items, including typical Costa Rican dishes such as plantains, beans and gallo pinto.
Several guests were impressed by the balanced and freshly prepared food, particularly the fresh fruit and good coffee. The setting of the breakfast, often with views of the pool and garden, adds to the pleasant dining experience. Additionally, the breakfast is noted to start early at 6 AM, which is convenient for travelers.
However, there are some critiques. A few guests felt that the selection could be improved, especially for vegetarians, vegans and those looking for gluten-free options. Some reviews mentioned that the breakfast lacked variety and didn't always meet the expected standards, indicating room for enhancement in terms of freshness, selection and service.
Despite these minor drawbacks, the overall sentiment is positive with many guests enjoying the complimentary breakfast that is included with their stay and finding it a delightful start to their day.
The dinner experience at Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, has garnered generally positive feedback. Guests frequently praise the high quality and taste of the food with particular commendation for the Peruvian restaurant, Lima Picante and the hotel's mix of Italian and Costa Rican dishes. Many note the excellent service provided by the restaurant staff, making the dining experience more enjoyable.
The restaurant's ambiance is appreciated with mentions of a nice dining area and the opportunity to enjoy meals on the terrace amid a pleasant atmosphere of live music and a natural setting with birds and squirrels. Breakfast is a highlight for many, consistently described as delicious with a good variety.
However, there are mixed feelings about the restaurant's pricing. While some find the food reasonably priced given its quality, others consider it expensive, especially considering occasional menu limitations and the lack of certain items. There are also remarks about the menu being somewhat outdated and not very diverse with limited vegetarian options.
Despite occasional issues like noise, early closing times and the restaurant being undersized, most guests found the dining experience pleasant, often highlighting specific dishes like paella and pizza as outstanding. For those looking for alternatives, several good dining options are within walking distance of the hotel. Overall, the restaurant contributes positively to the hotel experience, even if there's room for improvement in terms of variety and pricing.
The rooms at Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, are generally praised for their spaciousness and comfort. Many guests appreciated the large, clean and well-maintained rooms, often noting the comfortable beds and modern design in some of the updated suites. The presence of balconies, terraces and separate suites with multiple bathrooms is a significant plus for those looking for more living space. Additionally, rooms with pool views and quiet settings enhance the overall stay experience.
However, a number of reviews suggest that the rooms could benefit from renovation and some modernization. Common concerns include dated decor, worn-out furniture and the need for better soundproofing, especially for rooms facing the highway or with thin walls. Noise from adjacent rooms and external traffic was a frequent issue with many guests commenting on the lack of effective noise insulation.
While cleanliness is frequently mentioned positively, there are instances where guests encountered musty smells and issues with mold. The absence of natural ventilation and windows that didn’t open contributed to a less favorable experience for some. Other minor complaints included small bathrooms and occasional maintenance issues like broken soaps or insufficient room setup.
Overall, while the rooms offer ample space and comfort, improvements in decor, noise control and updating older facilities would significantly enhance guest satisfaction.
The beds at Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica receive high praise for their comfort and quality. Many guests describe the beds as very comfortable with some specifically highlighting the king-sized beds. The spaciousness and softness of the beds are frequently mentioned, providing a good night's sleep for travelers. Cleanliness is another positive aspect with guests noting that the bedding and linens are well-maintained. The pillows, although comfortable for many, received mixed reviews with some guests finding them too big or not as comfortable as the beds. Despite a few mentions of mattresses needing replacement and some beds being uneven, the overall feedback indicates that the hotel's beds significantly contribute to a restful and enjoyable stay.
Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, generally provides a clean and well-maintained environment for guests, contributing to positive experiences. Many reviewers consistently highlight the cleanliness of the rooms, describing them as very clean, well-kept and comfortable. The pool and other hotel facilities are also noted for their cleanliness with some guests appreciating the clean and well-maintained garden paths.
However, there are mixed reviews regarding the thoroughness of the cleaning services. While most rooms and common areas are frequently praised for being spotless, some guests have reported occasional lapses in cleanliness, including issues with dirty bathrooms, dusty rooms and mold or musty odors.
The hotel's bedding and comfort levels receive commendations with several guests mentioning the clean and comfortable beds. Despite the overall clean atmosphere, some areas of the hotel are described as dated and in need of modernization and maintenance, which could potentially enhance the guest experience further.
In conclusion, Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, offers a clean and comfortable stay for most guests, though there is room for improvement, particularly in consistent and thorough cleaning practices and updating some of its older facilities.
The guest reviews of the Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, paint a clear and consistent picture of the staff being a highlight of the hotel experience. Guests overwhelmingly describe the hotel staff as friendly, helpful, attentive and professional. Phrases like "super friendly and helpful staff," "amazing staff," and "staff was very friendly" are repeatedly emphasized across reviews.
Guests appreciated the personal treatment and politeness of the staff, noting their attentiveness and effort to make stays comfortable and enjoyable. The front desk team, in particular, received multiple accolades for their exceptional service and helpfulness. Specific staff members, such as Cesar and Andrey, were singled out for their exemplary customer service and welcoming demeanor.
The positive interactions extended beyond the front desk to include housekeeping, restaurant and shuttle service staff, all of whom were praised for their kindness and efficiency. The helpful nature of the staff was a significant factor contributing to the overall positive experience of guests.
While there were occasional remarks about staff not meeting expectations, these instances were rare and did not overshadow the general sentiment. Overall, the hotel's staff received high marks for their friendliness, professional behavior and dedication to guest satisfaction.
The Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, offers complimentary WiFi which guests generally find to be effective, fast and reliable with stable internet connections that facilitate smooth browsing and video calls. The WiFi service is consistently praised for being strong and working well, particularly within the main areas of the hotel. However, some reviews highlighted issues with the WiFi signal, particularly in certain areas like inner bedrooms and near the pool, where the connection can be spotty or entirely absent. Despite occasional criticisms regarding signal reliability in specific parts of the hotel, the overall consensus is that the WiFi is adequate for most needs, including streaming and general use, making it a suitable choice for travelers requiring a dependable internet connection.
The gym at Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica receives favorable remarks for its well-maintained and well-equipped facilities. Guests appreciate the comprehensive range of equipment available, ensuring a satisfactory workout. The gym is often described as small but practical, providing everything needed for a good fitness session. Additionally, the cleanliness of the weight room contributes positively to the overall experience. Despite its smaller size, the gym does not lack in essential exercise equipment, making it adequate for practical fitness purposes.
While the gym is generally well-received, some guests note it could benefit from an update and improvements in atmosphere. Though there were mentions of the sauna being out of order and no sauna in the men's bathroom, the ease of access to the fitness room adds convenience for guests looking to maintain their workout routines. Overall, the gym at this hotel is praised for being functional and sufficient, even if modest in size and ambiance.
The pool area at Country Inn & Suites by Radisson, San Jose Aeropuerto in Costa Rica is frequently praised for its spaciousness and beauty. Guests consistently comment on the large, clean and well-maintained pool that serves as a refreshing oasis for both adults and children. The surroundings are described as lovely and relaxing with an attractive landscape featuring beautiful flowers and palm trees. The presence of both an outdoor pool and a serene garden area adds to the overall charm. Despite a few mentions of the pool being cold or missing amenities like pool towels, the general consensus is that the pool area is a delightful and tranquil spot to unwind. Some minor issues such as old poolside equipment and the need for better stairs to enter the pool were noted, but these did not significantly detract from the positive overall impression. The pool is seen as a highlight of the hotel, appreciated for its aesthetics and ample space, making it an enjoyable spot for leisure and relaxation.
Travelers staying at Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, consistently appreciate the ample parking options available at the hotel. Guests highlight that there is plenty of free parking, which is especially convenient for those with rental cars. The hotel offers secure and safe parking with many noting that parking areas are illuminated and monitored, ensuring peace of mind.
The parking spaces are described as spacious and convenient, making it easy for guests to find a spot. Some reviews mention the availability of a dedicated and underground car park, although a few point out that these areas might need some updating.
In addition to the parking amenities, guests value the free transportation service provided by the hotel with a prompt and convenient shuttle to the airport. This added benefit enhances the overall ease of staying at the hotel, particularly for travelers needing quick access to the airport.
Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, is an excellent choice for families seeking accommodation near the airport. Reviews highlight the hotel's kid-friendly environment and spacious family rooms, making it an optimal place for short stays or overnight transitions. Kids particularly enjoy the game room, garden areas and swimming pool, complete with toys for added fun. The hotel offers well-equipped family suites and lofts that comfortably accommodate larger groups, ensuring a pleasant stay for families of all sizes.
The family suites are particularly noted for their spaciousness with some described as massive. These accommodations include unique features like lofts, which children find exciting. The hotel's setup allows for convenient room arrangements, such as booking multiple interconnected rooms via platforms like booking.com, which is a practical solution for families travelling together.
Families appreciate the value for money with many reviewers noting the good deals for larger groups or those needing only a brief stay. The hotel's services are family-centric, offering late-night check-ins and free child admission. Additionally, the family-friendly atmosphere is consistently praised with many guests emphasizing the welcoming environment and the hotel's overall suitability for children.
The hotel features a lovely pool area and although some families wished for more amenities specifically for babies, the facilities in general cater well to the needs of those traveling with children. This makes Country Inn & Suites a highly recommended choice for families, particularly those seeking comfort and convenience close to the airport.
The 'Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica' has received mixed reviews from guests regarding its four-star rating, facilities and services. Many guests found the value for money to be strong, appreciating the excellent food, splendid staff attentiveness and good service that reflect a solid four-star ambiance. The breakfast was highlighted as being great, adding to the four-star experience. Guests also noted that the hotel facilities matched the descriptions accurately with rooms being exactly as shown in photos. The accommodations were modern, stylish and deemed perfectly adequate for a pre-flight stay. Many reviews recommended the hotel, describing it as appropriate for a four-star hotel and appreciating the spacious rooms and reasonable prices.
However, some guests felt the hotel did not live up to the four-star standards with criticisms about the facility needing updates and being more outdated than expected. Some noted that the rooms were okay but did not reflect the usual Radisson standard, calling the hotel a 2.5-star experience at best. There were also comments about the hotel being expensive for the amenities provided and not worthy of the four-star rating. Despite these criticisms, guests generally agreed that it provided a pleasant stay with good amenities, making it a surprisingly good property with a delightful restaurant and a great pool.
The Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica is widely regarded as an excellent choice for business travelers. It offers key conveniences such as a free shuttle to the airport and ease of access to transportation, which makes it particularly ideal for quick business stops or short stays. The hotel features good business facilities, including spacious, well-equipped rooms with desks and workspaces, as well as reliable internet connectivity.
Meeting rooms and conference facilities are highly appreciated, making it an ideal location for business meetings and conferences. The proximity to a convention center, reachable via a pedestrian bridge, adds to its appeal for business events.
Guest reviews also praise the attentive staff and good service, including perks like free room upgrades. The business center and available office area provide additional support for work-related tasks. Overall, the hotel tends to attract a business clientele and suits the needs of business travelers with its practical amenities and business-friendly environment. However, a few reviews note that the check-in process can be time-consuming and not all experiences were equally favorable with some suggesting it might not be the best choice for all types of business trips.
Country Inn & Suites by Radisson, San Jose Aeropuerto in Costa Rica offers a mixed experience when it comes to accessibility. The hotel features accessible rooms with wide doorways and ramps, making it easy for wheelchair users to move around. It is conveniently located close to the airport and offers a free shuttle service, providing further ease of access for travelers. The parking area is ample and accessible, adding convenience for guests arriving by car.
However, some areas fall short in terms of accessibility. The absence of elevators to reach the second floor can be a significant drawback, especially since the junior suites and some other rooms are only accessible via stairs. Additionally, it's noted that certain parts of the hotel, including the basement, might pose challenges for those with mobility issues. There are also mentions of the facility only having access ramps at the lobby entrance and limited elevator availability.
Overall, while the hotel's accessible amenities and friendly staff provide a generally positive experience, it might not be fully suitable for all guests with disabilities, particularly those who require elevator access.
The outdoor pool at Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, receives high praise from guests. Described as large, clean and well-maintained, this beautiful and refreshing pool offers a delightful atmosphere for relaxation. The pool area is highlighted for its pleasant environment, complemented by a lovely landscape with well-kept gardens. The poolside atmosphere is inviting and the space provides a great view and setting for sunbathing, although some mentioned that the number of available pool chairs could be improved. Families find the pool particularly favorable with children enjoying the ample swimming space. Whether looking to unwind or refresh, the outdoor pool area at this hotel is frequently noted as a standout feature that guests loved.
Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, emerges as a prime choice for honeymooners seeking a memorable and romantic getaway. The property is repeatedly praised for offering a great honeymoon experience with many guests appreciating its lovely romantic restaurant and inviting pool area. Known for its excellent honeymoon spot, the hotel features exclusive honeymoon suites equipped with private pools, hot tubs and balconies to enhance the romantic ambiance.
Many have highlighted their honeymoon stays as particularly noteworthy, enjoying complimentary honeymoon gift packs and special honeymoon dinners. The serene and picturesque environment of the hotel makes it a perfect honeymoon destination, often described as a honeymoon paradise. Guests considering honeymooning at this beautiful resort can look forward to a thoughtful and delightful experience, ensuring their special trip is unforgettable.
Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, repeatedly receives praise for its romantic ambiance, making it ideal for honeymooners and couples looking for a special getaway. Guests often highlight the romantic looking rooms, particularly noting the appeal of the four-poster beds which lend a charming and intimate atmosphere. Couples find the hotel perfect for a variety of romantic activities, whether it's a light couple's activity, a date night or simply enjoying the romantic setting by the pool or at the restaurant.
Visitors emphasize the romantic backdrop of the hotel, which enhances the feeling of a honeymoon or partner stay. Many appreciate the evening bar where they can relax and grab a bite to eat after a long flight, describing it as a lovely and romantic beginning or end to their day. Overall, the hotel is recognized for its romantic touches and atmosphere that make it a delightful choice for any couple's retreat.
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Location
The hotel is conveniently located near several amenities, including car rental stations, shopping centers with supermarkets and a variety of restaurants, such as McDonald's and several local eateries. This accessibility ensures that guests can easily meet their dining and shopping needs without venturing far from their accommodation.
Set in a quiet neighborhood with lush, relaxing surroundings, Country Inn & Suites offers a peaceful retreat despite its proximity to major roads and highways. While some guests mention traffic noise due to the hotel's location near a busy road, the overall consensus is that the convenience and ease of access to both the airport and downtown San Jose outweigh this drawback.
For those planning short stays, the hotel’s features like spacious rooms, a well-maintained pool and friendly staff enhance the overall experience, making it a perfect choice for travelers looking for comfort and convenience near the airport.
Breakfast
Several guests were impressed by the balanced and freshly prepared food, particularly the fresh fruit and good coffee. The setting of the breakfast, often with views of the pool and garden, adds to the pleasant dining experience. Additionally, the breakfast is noted to start early at 6 AM, which is convenient for travelers.
However, there are some critiques. A few guests felt that the selection could be improved, especially for vegetarians, vegans and those looking for gluten-free options. Some reviews mentioned that the breakfast lacked variety and didn't always meet the expected standards, indicating room for enhancement in terms of freshness, selection and service.
Despite these minor drawbacks, the overall sentiment is positive with many guests enjoying the complimentary breakfast that is included with their stay and finding it a delightful start to their day.
Dinner
The restaurant's ambiance is appreciated with mentions of a nice dining area and the opportunity to enjoy meals on the terrace amid a pleasant atmosphere of live music and a natural setting with birds and squirrels. Breakfast is a highlight for many, consistently described as delicious with a good variety.
However, there are mixed feelings about the restaurant's pricing. While some find the food reasonably priced given its quality, others consider it expensive, especially considering occasional menu limitations and the lack of certain items. There are also remarks about the menu being somewhat outdated and not very diverse with limited vegetarian options.
Despite occasional issues like noise, early closing times and the restaurant being undersized, most guests found the dining experience pleasant, often highlighting specific dishes like paella and pizza as outstanding. For those looking for alternatives, several good dining options are within walking distance of the hotel. Overall, the restaurant contributes positively to the hotel experience, even if there's room for improvement in terms of variety and pricing.
Rooms
However, a number of reviews suggest that the rooms could benefit from renovation and some modernization. Common concerns include dated decor, worn-out furniture and the need for better soundproofing, especially for rooms facing the highway or with thin walls. Noise from adjacent rooms and external traffic was a frequent issue with many guests commenting on the lack of effective noise insulation.
While cleanliness is frequently mentioned positively, there are instances where guests encountered musty smells and issues with mold. The absence of natural ventilation and windows that didn’t open contributed to a less favorable experience for some. Other minor complaints included small bathrooms and occasional maintenance issues like broken soaps or insufficient room setup.
Overall, while the rooms offer ample space and comfort, improvements in decor, noise control and updating older facilities would significantly enhance guest satisfaction.
Beds
Cleanliness
However, there are mixed reviews regarding the thoroughness of the cleaning services. While most rooms and common areas are frequently praised for being spotless, some guests have reported occasional lapses in cleanliness, including issues with dirty bathrooms, dusty rooms and mold or musty odors.
The hotel's bedding and comfort levels receive commendations with several guests mentioning the clean and comfortable beds. Despite the overall clean atmosphere, some areas of the hotel are described as dated and in need of modernization and maintenance, which could potentially enhance the guest experience further.
In conclusion, Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica, offers a clean and comfortable stay for most guests, though there is room for improvement, particularly in consistent and thorough cleaning practices and updating some of its older facilities.
Staff
Guests appreciated the personal treatment and politeness of the staff, noting their attentiveness and effort to make stays comfortable and enjoyable. The front desk team, in particular, received multiple accolades for their exceptional service and helpfulness. Specific staff members, such as Cesar and Andrey, were singled out for their exemplary customer service and welcoming demeanor.
The positive interactions extended beyond the front desk to include housekeeping, restaurant and shuttle service staff, all of whom were praised for their kindness and efficiency. The helpful nature of the staff was a significant factor contributing to the overall positive experience of guests.
While there were occasional remarks about staff not meeting expectations, these instances were rare and did not overshadow the general sentiment. Overall, the hotel's staff received high marks for their friendliness, professional behavior and dedication to guest satisfaction.
Wi-Fi
Gym
While the gym is generally well-received, some guests note it could benefit from an update and improvements in atmosphere. Though there were mentions of the sauna being out of order and no sauna in the men's bathroom, the ease of access to the fitness room adds convenience for guests looking to maintain their workout routines. Overall, the gym at this hotel is praised for being functional and sufficient, even if modest in size and ambiance.
Pool
Parking
The parking spaces are described as spacious and convenient, making it easy for guests to find a spot. Some reviews mention the availability of a dedicated and underground car park, although a few point out that these areas might need some updating.
In addition to the parking amenities, guests value the free transportation service provided by the hotel with a prompt and convenient shuttle to the airport. This added benefit enhances the overall ease of staying at the hotel, particularly for travelers needing quick access to the airport.
Family
The family suites are particularly noted for their spaciousness with some described as massive. These accommodations include unique features like lofts, which children find exciting. The hotel's setup allows for convenient room arrangements, such as booking multiple interconnected rooms via platforms like booking.com, which is a practical solution for families travelling together.
Families appreciate the value for money with many reviewers noting the good deals for larger groups or those needing only a brief stay. The hotel's services are family-centric, offering late-night check-ins and free child admission. Additionally, the family-friendly atmosphere is consistently praised with many guests emphasizing the welcoming environment and the hotel's overall suitability for children.
The hotel features a lovely pool area and although some families wished for more amenities specifically for babies, the facilities in general cater well to the needs of those traveling with children. This makes Country Inn & Suites a highly recommended choice for families, particularly those seeking comfort and convenience close to the airport.
4 Star
However, some guests felt the hotel did not live up to the four-star standards with criticisms about the facility needing updates and being more outdated than expected. Some noted that the rooms were okay but did not reflect the usual Radisson standard, calling the hotel a 2.5-star experience at best. There were also comments about the hotel being expensive for the amenities provided and not worthy of the four-star rating. Despite these criticisms, guests generally agreed that it provided a pleasant stay with good amenities, making it a surprisingly good property with a delightful restaurant and a great pool.
Business
Meeting rooms and conference facilities are highly appreciated, making it an ideal location for business meetings and conferences. The proximity to a convention center, reachable via a pedestrian bridge, adds to its appeal for business events.
Guest reviews also praise the attentive staff and good service, including perks like free room upgrades. The business center and available office area provide additional support for work-related tasks. Overall, the hotel tends to attract a business clientele and suits the needs of business travelers with its practical amenities and business-friendly environment. However, a few reviews note that the check-in process can be time-consuming and not all experiences were equally favorable with some suggesting it might not be the best choice for all types of business trips.
Accessible
However, some areas fall short in terms of accessibility. The absence of elevators to reach the second floor can be a significant drawback, especially since the junior suites and some other rooms are only accessible via stairs. Additionally, it's noted that certain parts of the hotel, including the basement, might pose challenges for those with mobility issues. There are also mentions of the facility only having access ramps at the lobby entrance and limited elevator availability.
Overall, while the hotel's accessible amenities and friendly staff provide a generally positive experience, it might not be fully suitable for all guests with disabilities, particularly those who require elevator access.
Outdoor Pool
Honeymoon
Many have highlighted their honeymoon stays as particularly noteworthy, enjoying complimentary honeymoon gift packs and special honeymoon dinners. The serene and picturesque environment of the hotel makes it a perfect honeymoon destination, often described as a honeymoon paradise. Guests considering honeymooning at this beautiful resort can look forward to a thoughtful and delightful experience, ensuring their special trip is unforgettable.
Romantic
Visitors emphasize the romantic backdrop of the hotel, which enhances the feeling of a honeymoon or partner stay. Many appreciate the evening bar where they can relax and grab a bite to eat after a long flight, describing it as a lovely and romantic beginning or end to their day. Overall, the hotel is recognized for its romantic touches and atmosphere that make it a delightful choice for any couple's retreat.
Yes, Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica.
No, Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica doesn't allow dogs.
Yes, parking facilities are available at Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica.
Yes, Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica has a gym.
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