Hotel Luisiana
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Summary of reviewsHotel Luisiana enjoys a strong reputation for its strategic and convenient location in the peaceful area of Santa Ana, close to the airport and away from the bustling city of San Jose. Visitors appreciate the serene environment, surrounded by mountains and cityscape views, along with easy access to nearby restaurants, grocery stores and pharmacies.
Despite mixed opinions on the breakfast and dinner offerings, the hotel excels in providing fresh and tasty Costa Rican breakfasts with highlights like gallo pinto. However, the limited options and occasional service issues suggest room for improvement in dining. Dinner reviews indicate a need for enhancement in food quality, service and variety to better meet guests' expectations.
The accommodation at Hotel Luisiana earns high praise for spaciousness, cleanliness and comfort. Guests frequently commend the large rooms and bathrooms, cozy atmosphere and well-maintained facilities. Minor issues such as kitchen equipment and noise disturbances do not overshadow the generally positive feedback on the overall room experience. The diligent housekeeping team ensures that the common areas and rooms are tidy and welcoming, reinforcing the hotel's reputation for cleanliness.
Staff at the hotel are frequently highlighted for their friendliness, helpful nature and professionalism. From the front desk to housekeeping, personnel go above and beyond to provide efficient and attentive service, adding to the overall positive guest experience.
The hotel offers modern amenities like reliable and fast WiFi and a beautiful travertine marble pool that guests find clean and inviting. The pool area, surrounded by natural vegetation and equipped with poolside beverage service, provides a relaxing retreat for families and individuals alike.
Ample and secure parking facilities enhance the convenience of staying at Hotel Luisiana, offering both indoor and outdoor options to suit various needs. Family travelers in particular appreciate the welcoming atmosphere, spacious accommodations and the presence of amenities such as Netflix during restricted hours.
The beds receive mostly positive feedback for comfort with many guests enjoying restful nights on soft and spacious mattresses. Some critiques regarding the firmness of mattresses and quality of pillows do exist but do not dominate the overall sentiment.
Accessibility is another area where the hotel demonstrates effort, offering ground-floor rooms tailored for guests with disabilities. Although the on-site restaurant could improve in handicap access, the establishment remains committed to providing a comfortable stay for all guests.
In summary, Hotel Luisiana stands out for its excellent location, clean and comfortable accommodations and friendly staff. With some areas for improvement in dining services and accessibility, it remains a popular, family-friendly choice for travelers seeking a peaceful and convenient stay in Costa Rica.
Categories
Despite mixed opinions on the breakfast and dinner offerings, the hotel excels in providing fresh and tasty Costa Rican breakfasts with highlights like gallo pinto. However, the limited options and occasional service issues suggest room for improvement in dining. Dinner reviews indicate a need for enhancement in food quality, service and variety to better meet guests' expectations.
The accommodation at Hotel Luisiana earns high praise for spaciousness, cleanliness and comfort. Guests frequently commend the large rooms and bathrooms, cozy atmosphere and well-maintained facilities. Minor issues such as kitchen equipment and noise disturbances do not overshadow the generally positive feedback on the overall room experience. The diligent housekeeping team ensures that the common areas and rooms are tidy and welcoming, reinforcing the hotel's reputation for cleanliness.
Staff at the hotel are frequently highlighted for their friendliness, helpful nature and professionalism. From the front desk to housekeeping, personnel go above and beyond to provide efficient and attentive service, adding to the overall positive guest experience.
The hotel offers modern amenities like reliable and fast WiFi and a beautiful travertine marble pool that guests find clean and inviting. The pool area, surrounded by natural vegetation and equipped with poolside beverage service, provides a relaxing retreat for families and individuals alike.
Ample and secure parking facilities enhance the convenience of staying at Hotel Luisiana, offering both indoor and outdoor options to suit various needs. Family travelers in particular appreciate the welcoming atmosphere, spacious accommodations and the presence of amenities such as Netflix during restricted hours.
The beds receive mostly positive feedback for comfort with many guests enjoying restful nights on soft and spacious mattresses. Some critiques regarding the firmness of mattresses and quality of pillows do exist but do not dominate the overall sentiment.
Accessibility is another area where the hotel demonstrates effort, offering ground-floor rooms tailored for guests with disabilities. Although the on-site restaurant could improve in handicap access, the establishment remains committed to providing a comfortable stay for all guests.
In summary, Hotel Luisiana stands out for its excellent location, clean and comfortable accommodations and friendly staff. With some areas for improvement in dining services and accessibility, it remains a popular, family-friendly choice for travelers seeking a peaceful and convenient stay in Costa Rica.
Family Friendly Hotel
This hotel offers a welcoming and friendly environment for families. The hotel's location is also convenient for transiting to SJO, adding an element of ease for traveling families.
Dog Friendly Hotel
This hotel is listed as a pet-friendly option in the Uruca area. It offers comfortable accommodations for guests traveling with pets.
Hotel with Swimming Pool
The hotel features a swimming pool. It is located in Santa Ana, San José [from the provided data].
Outdoor Pool
Hotel with Parking
It offers parking facilities and is well located. It is a popular choice.
EV charging stations
Hotel with EV Charging Stations
This 3-star hotel provides an electric vehicle charging station. Guests benefit from free and secure short-term parking on the premises, adding to the convenience for EV users.
Hotel with Outdoor Pool
The hotel features an outdoor swimming pool and promotes itself as having the largest hotel pool in Santa Ana. It also offers beautiful outdoor areas.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Guest Reviews
Hotel Luisiana enjoys an excellent reputation for its strategic and convenient location, making it an attractive choice for travelers seeking accessibility and tranquility. Nestled in the peaceful area of Santa Ana, guests appreciate its proximity to the airport, making it a favored spot for those with early morning flights or late-night arrivals. The hotel’s location on the outskirts of San Jose provides a serene environment away from the hustle and bustle of the city, yet it remains close to key access points and attractions.
The property is centrally located within Santa Ana, offering ease of access to nearby restaurants, grocery stores and pharmacies. This advantageous setting ensures that guests have most necessities within walking distance. Additionally, the area is described as safe and beautiful, contributing to a sense of security and calm.
Indoor parking and secure facilities further enhance the guest experience, ensuring peace of mind during their stay. The surrounding views, including the mountains and cityscape of San Jose, are frequently highlighted as a pleasant feature, adding to the overall appeal of the hotel.
Despite its slight distance from downtown San Jose, the hotel is praised for its strategic placement for exploring the region and reaching various destinations within a short drive. The combination of a quiet location, beautiful surroundings and accessibility makes Hotel Luisiana a favored spot for both short layovers and extended stays.
The breakfast experience at Hotel Luisiana receives mixed reviews from guests, reflecting varied opinions on quality, quantity and value. Some guests highly appreciate a tasty and fresh Costa Rican breakfast with mentions of the delicious traditional dish gallo pinto. Positive remarks highlight the included breakfast being worth it with good coffee and excellent service enhancing the morning meal.
On the other hand, several guests found the breakfast options limited, simplistic or overpriced at $12 per person. Some describe the breakfast as mediocre with complaints about cold food and slow service. Instances of stale toast, frozen pancakes and a lack of variety in the menu appear to disappoint patrons. A few also noted operational hitches such as running out of milk or the absence of creamer for coffee.
Despite these criticisms, the facility itself, including the room and pool areas, generally meets guests' expectations, contributing to an overall acceptable stay. While some see opportunities for improvement in the breakfast setup, others find it satisfactory and enjoy their dining experience at the hotel.
Hotel Luisiana's dinner service garners mixed reviews with a leaning towards dissatisfaction. Guests frequently mention the marginal quality of the food and highlight instances where the kitchen staff did not arrive on time. The restaurant's menu is noted for its limited choices and high prices with some diners expressing regret after their meal. Specific dishes, such as the salmon, were described as overpriced and lacking in portion size.
Service and ambiance also seem to fall short with several guests feeling the staff was not empathetic and did not take responsibility for errors. This lack of attentiveness extends to aspects like restaurant upkeep and enforcement of smoking rules. The overall dining experience appears modest with limited dining options that are more akin to snacks than full meals.
While there were occasional positive comments, such as the pleasant dining area, the majority of feedback points towards a need for improvement in service, menu variety and food quality to justify the prices.
Hotel Luisiana offers a variety of room accommodations that generally exude spaciousness and cleanliness, highly praised by its guests. Many visitors appreciated the large rooms and bathrooms, noting they were well-maintained and often described them as beautiful and cozy. The rooms' comfort level, from the beds to the amenities provided, received favorable remarks with many guests finding them well-equipped and inclusive of everything necessary for a comfortable stay.
The hotel’s well-kept cleanliness extends to the common guest rooms, which are generally described as tidy and pleasant with facilities like TV and air conditioning consistently functioning well. Moreover, the location of the rooms has been complimented with some offering peaceful pool views that add an element of tranquility to the stay.
However, it is not without drawbacks. Some guests mentioned issues with kitchen equipment and cleaning supplies, indicating a need for improvement in this area. A few experienced minor discomforts related to room size in certain cases, occasional substandard cleanliness and noise problems, particularly those rooms situated close to generators or with poor sound insulation.
Even with these minor faults, the overall consensus suggests that Hotel Luisiana is a great option for spacious, comfortable and clean accommodations, suitable for both short and longer stays. The staff’s attentiveness and the excellent bathroom facilities provide a solid foundation for a satisfactory stay. The hotel strikes a balance between comfort and a welcoming environment, making it a reliable option for travelers.
At Hotel Luisiana, guest opinions about the beds reveal a mix of experiences, though positive remarks are prevalent. Many guests appreciated the large and spacious beds, often describing them as super comfortable, comfy and very soft. Phrases like super comfy beds and sleeping well indicate that numerous visitors enjoyed restful nights. Several guests found the beds superb, likening them to sleeping on a cloud, while others specifically noted the comfort of both the mattresses and pillows. However, not all feedback was glowing. Some guests found the mattresses too hard, old or lumpy and a few noted issues with squeaky or unstable beds. Complaints also included small pillows and bedding that was less than satisfactory. Despite these mixed reviews, the recurring theme of comfort suggests that many guests likely had a pleasant sleeping experience at the hotel.
Hotel Luisiana receives mixed reviews regarding its cleanliness with a strong trend towards positive experiences. Many guests commend the hotel for its very clean rooms, which are often described as spacious and comfortable. The facilities, including clean and well-maintained common areas, contribute to a positive impression overall. Some reviews highlight the hotel's tranquil and well-kept environment, including a beautiful and clean swimming pool.
However, there are scattered mentions of cleanliness issues that may impact the guest experience. A few guests reported specific complaints such as rooms that weren't cleaned well, clogged showers and occasional unpleasant smells. Despite these isolated incidents, the staff's diligence in maintaining the property is frequently noted, enhancing the overall perception of cleanliness.
The hotel’s housekeeping team seems to ensure that rooms are generally clean and tidy with clean towels readily available. Guests also appreciated the clean plates and cutlery at dining areas. Moreover, the establishment’s welcoming atmosphere and well-kept external appearance add to the appeal, making it a popular choice for travelers seeking a clean and comfortable stay at a reasonable price.
In summary, while there are a few reports of cleanliness lapses, the majority of guests find Hotel Luisiana to be a clean, comfortable and welcoming place to stay with well-maintained facilities and a diligent housekeeping team.
Nestled in a charming location, Hotel Luisiana is frequently praised for its remarkable staff, which undoubtedly enhances the overall guest experience. The majority of reviews highlight the friendliness and helpful nature of the hotel personnel. From the front desk to housekeeping, the staff members are often described as very accommodating, super friendly and attentive. The service provided is efficient and many reviewers noted the staff's professionalism, describing everyone from the owner to the gardener as extremely professional.
Several guests pointed out specific instances of exceptional service, such as assistance with car rentals and the ability to communicate in English, adding to the comfort of international visitors. The front desk staff, including names like Jeffrey, received accolades for their excellent service and kind demeanor.
Despite the overwhelmingly positive feedback, a few reviews mentioned less favorable experiences. Some guests felt that the reception staff could be more empathetic and responsible and there were isolated incidents of unprofessional behavior. Nonetheless, these instances seem to be exceptions rather than the norm.
Overall, the staff at Hotel Luisiana is a significant asset to the establishment, widely appreciated for their friendliness, attentiveness and willingness to go the extra mile to ensure a pleasant stay for their guests.
Hotel Luisiana offers complimentary WiFi in all rooms, ensuring constant connectivity for guests. Reviews frequently praise the strength and reliability of the WiFi, noting its good speed and strong reception. Despite occasional reports of the internet going down or being slow, the overall sentiment is positive with the service being reliable and functional for most guests. Although the need to request a new code during the stay was mentioned, the hotel's advanced technology services are highlighted as a modern amenity, adding convenience to the guests' experience.
Hotel Luisiana boasts a charming courtyard featuring a beautiful travertine marble pool, often described as very pretty and well-designed. Guests appreciate the pool's cleanliness, noting that it is maintained daily and enjoy its spacious size, suitable for both children and adults. The poolside area is highlighted as a relaxing space, surrounded by natural vegetation, which enhances the overall experience. Poolside beverage service adds to the charm, making it a great spot to unwind. Although there have been occasional remarks about noise and minor upkeep issues in the surrounding grounds, the pool itself remains a significant attraction for visitors, providing a perfect temperature and a clean environment. Families, in particular, find the shallow water area ideal for kids. Despite some disruptions such as temporary closures for renovations, the pool continues to be a huge plus for the hotel, creating a calm and relaxed atmosphere cherished by many.
Hotel Luisiana offers a comfortable and convenient parking experience for its guests. Reviews highlight the ample parking availability with both indoor and outdoor options providing sufficient space for small vehicles. Guests appreciate the secure and closed parking facilities, which enhance their sense of safety. The parking is well-managed and controlled, ensuring a smooth experience for customers. Located conveniently, the hotel's parking is easily accessible and adds to the comfort of the stay. However, a note for potential guests is that there might be an extra charge for additional parking spots, particularly if parked on non-paved areas like grass. Despite this, the consensus remains positive with many praising the free parking and overall ease of use.
Hotel Luisiana offers a welcoming and friendly environment for families. The hotel provides a family atmosphere, making it a pleasant place for families to stay. The spacious rooms contribute to the comfort of the guests and the pool is well-maintained, which is a plus for families looking to relax. Children are warmly welcomed by the staff, enhancing the overall experience.
The hotel's location is also convenient for transiting to SJO, adding an element of ease for traveling families. One of the advantages noted by guests was the availability of Netflix, which was particularly enjoyable during the night time COVID driving restrictions. Although some guests needed to make additional requests for items like extra towels, the general consensus is that Hotel Luisiana is a superb choice for families looking for a nice, family-friendly place to stay.
Hotel Luisiana is designed to accommodate guests with disabilities, offering a range of accessible options to ensure a comfortable stay. Many rooms are specifically tailored for individuals with disabilities and the bedding is conveniently placed on the ground floor, making it easier to manage luggage. However, there are some areas for improvement. The on-site restaurant lacks handicap access and guests have reported occasional issues, such as doors getting stuck. Some have suggested that the hotel seek advice from CONAPDIS to enhance inclusivity. While the hotel shows a commitment to accessibility, further refinements could make it more universally accessible.
The outdoor pool at Hotel Luisiana stands out as a significant highlight for guests. Descriptions frequently mention it as beautiful, lovely and very pretty, accentuating its aesthetic appeal. The pool is consistently noted for its cleanliness with daily maintenance ensuring it remains in excellent condition for guests. Despite being very large and having a nice design, some guests found the water a bit chilly as it is not heated. The pool area itself is described as nice and relaxing, although it lacks handicap access and has had occasional issues with birds. Overall, the pool is seen as a huge plus for the hotel, adding to the appeal of its fantastic location between key tourist spots like Tortuguero and Manuel Antonio.
Hotel Luisiana is highly recommended for couples seeking a romantic getaway. The ambiance is enhanced by the greenery and tasteful lighting around the outdoor pool, making it especially enchanting at night. For those looking to add a special touch, sparkling wine is available for an additional fee. The hotel provides plenty of privacy and features cozy outdoor seating areas that are ideal for intimate moments. However, guests should note that it is a non-smoking establishment, ensuring a pleasant environment for everyone.
Hotel Luisiana offers a pet-friendly environment, featuring a location where guests can enjoy the company of their dogs. A small park less than two blocks away provides a great spot for pet owners to take their dogs for some fresh air and exercise. The property is described as simple and cozy, adding a comfortable touch to the stay.
However, the hotel’s pet policy has received mixed feedback. There are additional charges for having a pet, which some guests find unreasonable considering the quality of the service provided. There are also numerous rules regarding pets, including the requirement to keep dogs tied up in the garden and the necessity to sign an agreement with potential fines for any pet mishaps.
While the hotel advertises itself as pet-friendly, some guests feel that it is more focused on profiting from pets rather than genuinely accommodating them. Travelers with pets might need to carefully consider these aspects before booking their stay.
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Location
The property is centrally located within Santa Ana, offering ease of access to nearby restaurants, grocery stores and pharmacies. This advantageous setting ensures that guests have most necessities within walking distance. Additionally, the area is described as safe and beautiful, contributing to a sense of security and calm.
Indoor parking and secure facilities further enhance the guest experience, ensuring peace of mind during their stay. The surrounding views, including the mountains and cityscape of San Jose, are frequently highlighted as a pleasant feature, adding to the overall appeal of the hotel.
Despite its slight distance from downtown San Jose, the hotel is praised for its strategic placement for exploring the region and reaching various destinations within a short drive. The combination of a quiet location, beautiful surroundings and accessibility makes Hotel Luisiana a favored spot for both short layovers and extended stays.
Breakfast
On the other hand, several guests found the breakfast options limited, simplistic or overpriced at $12 per person. Some describe the breakfast as mediocre with complaints about cold food and slow service. Instances of stale toast, frozen pancakes and a lack of variety in the menu appear to disappoint patrons. A few also noted operational hitches such as running out of milk or the absence of creamer for coffee.
Despite these criticisms, the facility itself, including the room and pool areas, generally meets guests' expectations, contributing to an overall acceptable stay. While some see opportunities for improvement in the breakfast setup, others find it satisfactory and enjoy their dining experience at the hotel.
Dinner
Service and ambiance also seem to fall short with several guests feeling the staff was not empathetic and did not take responsibility for errors. This lack of attentiveness extends to aspects like restaurant upkeep and enforcement of smoking rules. The overall dining experience appears modest with limited dining options that are more akin to snacks than full meals.
While there were occasional positive comments, such as the pleasant dining area, the majority of feedback points towards a need for improvement in service, menu variety and food quality to justify the prices.
Rooms
The hotel’s well-kept cleanliness extends to the common guest rooms, which are generally described as tidy and pleasant with facilities like TV and air conditioning consistently functioning well. Moreover, the location of the rooms has been complimented with some offering peaceful pool views that add an element of tranquility to the stay.
However, it is not without drawbacks. Some guests mentioned issues with kitchen equipment and cleaning supplies, indicating a need for improvement in this area. A few experienced minor discomforts related to room size in certain cases, occasional substandard cleanliness and noise problems, particularly those rooms situated close to generators or with poor sound insulation.
Even with these minor faults, the overall consensus suggests that Hotel Luisiana is a great option for spacious, comfortable and clean accommodations, suitable for both short and longer stays. The staff’s attentiveness and the excellent bathroom facilities provide a solid foundation for a satisfactory stay. The hotel strikes a balance between comfort and a welcoming environment, making it a reliable option for travelers.
Beds
Cleanliness
However, there are scattered mentions of cleanliness issues that may impact the guest experience. A few guests reported specific complaints such as rooms that weren't cleaned well, clogged showers and occasional unpleasant smells. Despite these isolated incidents, the staff's diligence in maintaining the property is frequently noted, enhancing the overall perception of cleanliness.
The hotel’s housekeeping team seems to ensure that rooms are generally clean and tidy with clean towels readily available. Guests also appreciated the clean plates and cutlery at dining areas. Moreover, the establishment’s welcoming atmosphere and well-kept external appearance add to the appeal, making it a popular choice for travelers seeking a clean and comfortable stay at a reasonable price.
In summary, while there are a few reports of cleanliness lapses, the majority of guests find Hotel Luisiana to be a clean, comfortable and welcoming place to stay with well-maintained facilities and a diligent housekeeping team.
Staff
Several guests pointed out specific instances of exceptional service, such as assistance with car rentals and the ability to communicate in English, adding to the comfort of international visitors. The front desk staff, including names like Jeffrey, received accolades for their excellent service and kind demeanor.
Despite the overwhelmingly positive feedback, a few reviews mentioned less favorable experiences. Some guests felt that the reception staff could be more empathetic and responsible and there were isolated incidents of unprofessional behavior. Nonetheless, these instances seem to be exceptions rather than the norm.
Overall, the staff at Hotel Luisiana is a significant asset to the establishment, widely appreciated for their friendliness, attentiveness and willingness to go the extra mile to ensure a pleasant stay for their guests.
Wi-Fi
Pool
Parking
Family
The hotel's location is also convenient for transiting to SJO, adding an element of ease for traveling families. One of the advantages noted by guests was the availability of Netflix, which was particularly enjoyable during the night time COVID driving restrictions. Although some guests needed to make additional requests for items like extra towels, the general consensus is that Hotel Luisiana is a superb choice for families looking for a nice, family-friendly place to stay.
Accessible
Outdoor Pool
Romantic
Dog Friendly
However, the hotel’s pet policy has received mixed feedback. There are additional charges for having a pet, which some guests find unreasonable considering the quality of the service provided. There are also numerous rules regarding pets, including the requirement to keep dogs tied up in the garden and the necessity to sign an agreement with potential fines for any pet mishaps.
While the hotel advertises itself as pet-friendly, some guests feel that it is more focused on profiting from pets rather than genuinely accommodating them. Travelers with pets might need to carefully consider these aspects before booking their stay.
Yes, Hotel Luisiana has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Luisiana.
Yes, Hotel Luisiana welcomes dogs.
Yes, parking facilities are available at Hotel Luisiana.
No, Hotel Luisiana doesn't have a gym.
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