Hotel Palma Real
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Summary of reviewsHotel Palma Real is consistently praised for its excellent location, nestled in a central yet peaceful area that offers both tranquility and accessibility. Guests greatly appreciate being close to La Sabana Park, the National Stadium and numerous restaurants, making it an ideal choice for relaxation and events. The proximity to bus routes and the airport adds to its convenience, making it a top option for those wanting to explore San Jose.
The breakfast experience at Hotel Palma Real stands out for its quality and variety. Guests frequently commend the delicious and fresh offerings, including made-to-order omelettes and local fruits with many noting its inclusion in the room rate as a great value. Although minor critiques suggest more variety and a cozier setting, the breakfast generally leaves a lasting positive impression.
Dinner at the hotel's restaurant also receives largely favorable reviews. The food is often described as delicious and of excellent quality. While a few guests found it to be average or somewhat expensive, the overall dining experience is positively regarded, ensuring a hearty meal.
Guests find the rooms at Hotel Palma Real spacious and comfortable with many highlighting the large, cozy beds and modern amenities. Cleanliness is another strong point with guests consistently noting well-maintained and organized facilities. Some minor issues like noise, outdated bathrooms and occasional maintenance problems are mentioned, but they do not significantly detract from the overall positive experience.
The exceptional staff at Hotel Palma Real contribute significantly to the positive reviews. They are frequently described as friendly, attentive and always willing to help. Despite some language barriers and occasional understaffing, the staff's dedication and service greatly enhance the guest experience.
The hotel's free wifi service receives generally positive feedback, being described as reliable and contributing to a satisfying stay. Some guests experience weak signals in certain areas, but the overall consensus is that the wifi meets most visitors' needs effectively.
While the gym at Hotel Palma Real is appreciated by those looking for a basic workout, it is often described as small and having outdated equipment. Guests suggest improvements in maintenance and ventilation, citing issues like broken air conditioning and inadequate dumbbells.
Lastly, the beds at Hotel Palma Real are a highlight for many guests, frequently noted for their comfort. The spacious and large beds receive high praise, although there are occasional mentions of flat pillows and stained linens. Despite these, the positive feedback on the bed quality dominates, contributing to a restful stay.
In summary, Hotel Palma Real is a highly regarded option for travelers, offering an excellent location, delicious breakfast, comfortable rooms, exceptional cleanliness, friendly staff and reliable wifi. Minor areas for improvement do not overshadow the overall positive guest experiences.
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The breakfast experience at Hotel Palma Real stands out for its quality and variety. Guests frequently commend the delicious and fresh offerings, including made-to-order omelettes and local fruits with many noting its inclusion in the room rate as a great value. Although minor critiques suggest more variety and a cozier setting, the breakfast generally leaves a lasting positive impression.
Dinner at the hotel's restaurant also receives largely favorable reviews. The food is often described as delicious and of excellent quality. While a few guests found it to be average or somewhat expensive, the overall dining experience is positively regarded, ensuring a hearty meal.
Guests find the rooms at Hotel Palma Real spacious and comfortable with many highlighting the large, cozy beds and modern amenities. Cleanliness is another strong point with guests consistently noting well-maintained and organized facilities. Some minor issues like noise, outdated bathrooms and occasional maintenance problems are mentioned, but they do not significantly detract from the overall positive experience.
The exceptional staff at Hotel Palma Real contribute significantly to the positive reviews. They are frequently described as friendly, attentive and always willing to help. Despite some language barriers and occasional understaffing, the staff's dedication and service greatly enhance the guest experience.
The hotel's free wifi service receives generally positive feedback, being described as reliable and contributing to a satisfying stay. Some guests experience weak signals in certain areas, but the overall consensus is that the wifi meets most visitors' needs effectively.
While the gym at Hotel Palma Real is appreciated by those looking for a basic workout, it is often described as small and having outdated equipment. Guests suggest improvements in maintenance and ventilation, citing issues like broken air conditioning and inadequate dumbbells.
Lastly, the beds at Hotel Palma Real are a highlight for many guests, frequently noted for their comfort. The spacious and large beds receive high praise, although there are occasional mentions of flat pillows and stained linens. Despite these, the positive feedback on the bed quality dominates, contributing to a restful stay.
In summary, Hotel Palma Real is a highly regarded option for travelers, offering an excellent location, delicious breakfast, comfortable rooms, exceptional cleanliness, friendly staff and reliable wifi. Minor areas for improvement do not overshadow the overall positive guest experiences.
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Guest Reviews
The location of Hotel Palma Real consistently receives high praise. Situated in a central yet peaceful area, it’s conveniently close to La Sabana Park and numerous restaurants, offering guests a perfect balance of tranquility and accessibility. For those looking to explore San Jose, the hotel is just steps away from bus routes to the city center and is within a 25-minute walk. It's also well connected to the airport, which many find convenient upon arrival or departure.
Many reviews highlight the proximity to the National Stadium, making it an ideal choice for event-goers. The hotel's neighborhood is described as quiet and safe, providing restful nights. Guests also appreciate the clean facilities and comfortable accommodations, often staying multiple times due to the consistent quality of service. With a combination of excellent customer service, good value and a prime location, Hotel Palma Real is praised as an outstanding choice for both relaxation and convenience.
Hotel Palma Real excels in providing a diverse and flavorful breakfast experience, garnering high praise from guests for the excellent quality and extensive options available. The breakfast buffet is consistently described as very delicious with many appreciating the fresh and varied offerings, including made-to-order omelettes, pancakes and local fruits. Visitors frequently highlight the abundance and completeness of the breakfast, often noting its inclusion in the room rate as a great value.
While most reviews are overwhelmingly positive, a few guests point out areas for improvement, such as the need for more variety and a cozier breakfast setting. Despite these minor critiques, the breakfast is generally regarded as sumptuous, nutritious and satisfying.
Overall, Hotel Palma Real's breakfast stands out as a key highlight of the stay with many guests commending its quality, diversity and the attentive service provided by the staff. Whether enjoying the freshly made dishes or the wide array of options, the breakfast experience at this hotel is likely to leave a lasting impression.
The restaurant at Hotel Palma Real generally receives high praise for its dinner offerings. Many guests have described the food as delicious and excellent, appreciating the quality and taste of the meals. The positive feedback highlights a great dining experience with hearty and good food served for both breakfast and dinner, suggesting a commendable consistency in meal preparation.
However, there are a few reservations from guests about the dining experience. Some felt that the dinner was simply average or described it as ok, not great. A smaller number remarked that the food was poor with particular concern about the service situation when it was unavailable and a few found it to be somewhat expensive compared to nearby alternatives.
Despite a handful of criticisms, the overall impression of the dining experience at Hotel Palma Real's restaurant remains largely favorable, featuring a solid reputation for quality meals that satisfy most visitors.
Hotel Palma Real offers a mix of spacious, comfortable rooms with a cozy ambiance. Numerous guests appreciate the large, well-appointed rooms that often come with pleasant mountain views. Cleanliness is generally well-regarded and many find the comfort level of the rooms to be excellent, highlighting aspects like big, comfortable beds and modern touches.
However, there are some areas where the hotel could improve. Several reviews mentioned issues with noise, outdated bathrooms and occasional maintenance problems such as faulty power outlets and wall damages. Lighting in the rooms is often described as poor and bathrooms sometimes need better amenities and maintenance. While some guests enjoyed luxury suites with amenities like a whirlpool, others noted cleanliness issues and the need for routine upkeep.
Despite these drawbacks, many guests had a pleasant stay, enjoying the spacious, tidy and comfortable environment. With a bit more attention to detail and maintenance, Hotel Palma Real could enhance the overall guest experience significantly.
Hotel Palma Real offers an impressive sleep experience, as highlighted by numerous guest reviews. The most commonly praised aspect is the comfort of the beds. Many guests describe the beds as very comfortable with some even stating they are super comfortable or among the most comfortable found in Costa Rica. The hotel features spacious, separate beds and large king-size beds, both of which are noted for their comfort. The quality of the bedding and mattresses receives positive feedback with remarks on the great and excellent bedding.
Despite these overwhelmingly positive comments, there are occasional mentions of issues. A few guests noted problems with the pillows being old or flat and some bed linens being stained. There were also isolated complaints about the beds causing back and neck pain. However, these negative comments are in stark contrast to the generally favorable remarks about the overall comfort and quality of the beds at Hotel Palma Real.
Hotel Palma Real is frequently praised for its high standards of cleanliness, making it a top choice for travelers prioritizing hygiene. Guests consistently highlight the spotless conditions of the rooms and bathrooms with many describing the entire facility as very clean and well-maintained. The cleaning services are often commended for their thoroughness, ensuring that everything is super clean and organized. The accommodation is noted as being clean, comfortable and quiet with well-maintained, modern rooms that meet guests' expectations.
The hotel's reception area and facilities are also praised for their cleanliness and organization, contributing to an overall pleasant and hygienic stay. Many visitors were pleased with the general cleanliness and hygiene standards, including safe and clean surroundings. There are occasional remarks on minor cleanliness issues such as dusty floors or stained linens, but these are less frequent compared to the overwhelmingly positive feedback. Overall, the Hotel Palma Real maintains a strong reputation for cleanliness and comfort, making it a reliable option for travelers seeking a spotless stay.
Hotel Palma Real boasts an exceptional team, as evidenced by numerous guest reviews highlighting their outstanding service. The staff's friendliness and attentiveness are consistently praised with many reviews mentioning their helpful and kind nature. Whether at reception, in the restaurant or among the valet service, guests found the personnel to be very friendly, courteous and always willing to assist. The reception team, in particular, was appreciated for their flexibility and helpfulness.
Some reviews noted few staff were English-speaking, but this did not detract from their overall competence and the positive guest experiences. Despite some minor mentions of understaffing and training issues, the general consensus is that the staff at Hotel Palma Real go above and beyond to ensure a pleasant stay for their guests, consistently providing excellent service and creating a welcoming atmosphere.
At Hotel Palma Real, the wifi service generally receives positive feedback from guests, often described as good or excellent. There are several remarks highlighting that the internet access is reliable and works well, contributing to a satisfying experience for those who require connectivity during their stay. However, a few guests have noted issues such as weak signals in the rooms or spotty coverage at times. Despite these occasional concerns, the overall consensus suggests that the hotel's wifi meets the needs of most visitors effectively.
Guests have mixed feelings about the gym at Hotel Palma Real. While many appreciate the presence of a gym as part of the hotel's amenities, several reviews highlight its small size and outdated equipment. Some guests found the gym to be sufficient for a basic workout, noting that it had essential equipment. However, others pointed out that it could benefit from the addition of lighter dumbbells and better maintenance. There are also mentions of cleanliness issues and inadequate ventilation with the air conditioning reportedly broken. Overall, the gym seems to meet basic needs but has room for improvement in terms of space, equipment and upkeep.
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Location
Many reviews highlight the proximity to the National Stadium, making it an ideal choice for event-goers. The hotel's neighborhood is described as quiet and safe, providing restful nights. Guests also appreciate the clean facilities and comfortable accommodations, often staying multiple times due to the consistent quality of service. With a combination of excellent customer service, good value and a prime location, Hotel Palma Real is praised as an outstanding choice for both relaxation and convenience.
Breakfast
While most reviews are overwhelmingly positive, a few guests point out areas for improvement, such as the need for more variety and a cozier breakfast setting. Despite these minor critiques, the breakfast is generally regarded as sumptuous, nutritious and satisfying.
Overall, Hotel Palma Real's breakfast stands out as a key highlight of the stay with many guests commending its quality, diversity and the attentive service provided by the staff. Whether enjoying the freshly made dishes or the wide array of options, the breakfast experience at this hotel is likely to leave a lasting impression.
Dinner
However, there are a few reservations from guests about the dining experience. Some felt that the dinner was simply average or described it as ok, not great. A smaller number remarked that the food was poor with particular concern about the service situation when it was unavailable and a few found it to be somewhat expensive compared to nearby alternatives.
Despite a handful of criticisms, the overall impression of the dining experience at Hotel Palma Real's restaurant remains largely favorable, featuring a solid reputation for quality meals that satisfy most visitors.
Rooms
However, there are some areas where the hotel could improve. Several reviews mentioned issues with noise, outdated bathrooms and occasional maintenance problems such as faulty power outlets and wall damages. Lighting in the rooms is often described as poor and bathrooms sometimes need better amenities and maintenance. While some guests enjoyed luxury suites with amenities like a whirlpool, others noted cleanliness issues and the need for routine upkeep.
Despite these drawbacks, many guests had a pleasant stay, enjoying the spacious, tidy and comfortable environment. With a bit more attention to detail and maintenance, Hotel Palma Real could enhance the overall guest experience significantly.
Beds
Despite these overwhelmingly positive comments, there are occasional mentions of issues. A few guests noted problems with the pillows being old or flat and some bed linens being stained. There were also isolated complaints about the beds causing back and neck pain. However, these negative comments are in stark contrast to the generally favorable remarks about the overall comfort and quality of the beds at Hotel Palma Real.
Cleanliness
The hotel's reception area and facilities are also praised for their cleanliness and organization, contributing to an overall pleasant and hygienic stay. Many visitors were pleased with the general cleanliness and hygiene standards, including safe and clean surroundings. There are occasional remarks on minor cleanliness issues such as dusty floors or stained linens, but these are less frequent compared to the overwhelmingly positive feedback. Overall, the Hotel Palma Real maintains a strong reputation for cleanliness and comfort, making it a reliable option for travelers seeking a spotless stay.
Staff
Some reviews noted few staff were English-speaking, but this did not detract from their overall competence and the positive guest experiences. Despite some minor mentions of understaffing and training issues, the general consensus is that the staff at Hotel Palma Real go above and beyond to ensure a pleasant stay for their guests, consistently providing excellent service and creating a welcoming atmosphere.
Wi-Fi
Gym
No, Hotel Palma Real doesn't have any pool.
No, a spa isn't available at Hotel Palma Real.
No, Hotel Palma Real doesn't allow dogs.
No, parking facilities aren't available at Hotel Palma Real.
Yes, Hotel Palma Real has a gym.
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