At Wind Chimes Boutique Hotel

San Juan 18.45285600, -66.06031200 , Mcleary,1750 (Show on Map)
7.1
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsAt Wind Chimes Boutique Hotel, guests are charmed by an exceptional location nestled in a quiet and safe neighborhood that's just a short walk from a beautiful beach. The hotel's proximity to a variety of restaurants, coffee shops, bars and shopping venues is highly appreciated, making it an ideal choice for those eager to explore local cuisine and culture.

The property itself exudes old-world charm, featuring a quaint building and a courtyard lush with plants. The small but inviting pool area and overall cozy environment contribute to a relaxing stay. Despite limited parking and not being particularly family-friendly, the strategic location and serene ambiance make it a popular choice. Guests value the easy access to the airport and Old San Juan via Uber or scooters, ensuring major attractions are within reach.

Staff members at the hotel receive glowing remarks, especially individuals like Ricardo, Ana Milagros and Raquel, who go above and beyond to make guests feel welcome. Their friendly and helpful demeanor significantly enhances the overall experience, adding a personal touch to the stay.

While rooms offer a mixed experience, many guests find them spacious, comfortable and clean. However, there are frequent mentions of smaller, cramped rooms and occasional cleanliness issues, including dusty surfaces and poorly maintained bathrooms. Despite these drawbacks, the cozy and natural environment of the rooms leaves a positive impression on many.

Cleanliness opinions are divided; although some guests commend clean and comfortable rooms and well-maintained common areas, others report significant lapses in cleaning standards, including dusty and dirty surfaces and unclean bathrooms.

The hotel’s WiFi service has received mixed feedback; while some guests describe it as satisfactory once connected, others face frequent issues with instability and poor reception in certain rooms.

The pool area receives substantial praise for its charm, cleanliness and relaxing atmosphere, although some guests wish for extended pool hours. Similarly, the close proximity to the beach receives consistent commendation, providing an authentic and convenient beach experience alongside a variety of dining options.

The beds offer a mixed experience as well with many guests highlighting their comfort and the ample clean linens provided, while others note issues with old or uncomfortable mattresses and concerns over the cleanliness of sheets.

Overall, At Wind Chimes Boutique Hotel stands out for its desirable location, reasonable prices and notably friendly staff, making it an appealing choice for travelers looking to enjoy San Juan’s beach and dining scenes in a picturesque and convenient setting.
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Categories
Historic Hotel
While not as historically significant as others, this hotel is located in a historic district of San Juan and offers a charming, boutique experience. Its proximity to historical sites and cultural attractions adds to its appeal.

Hotel for Honeymoon
This boutique hotel offers a personalized and intimate experience. Its charming atmosphere and convenient location make it a good choice for couples seeking a unique getaway.

Dog Friendly Hotel
Welcomes pets and provides a charming boutique experience. The hotel is located in the Ocean Park area.

3-Star Hotel
Situated in San Juan, this boutique hotel is known for its unique atmosphere and personalized service. It provides comfortable and stylish accommodations, making it a reliable choice for travelers seeking a more intimate experience.

Hotel near The Beach

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Outdoor Pool  


Accessible Hotel

Hotel with Outdoor Pool

Room Types
Queen Standard This room offers one double bed or one queen bed.

King Deluxe This room has a balcony or a city view.

Full Economy Air-conditioned room including a flat-screen TV with cable channels. It is fitted with a private bathroom and blackout drapes.

Double Double Standard This air-conditioned room features free Wi-Fi and an LED TV with cable channels. There is a private bathroom, and a hairdryer, microwave, coffee maker and fridge are available on request.

Best Available Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Double Double Deluxe This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

King Standard This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

2 Bedroom Apartment Suite The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This apartment features a dining area, a tiled floor, a flat-screen TV with cable channels and a patio. The unit has 2 beds.

Accessible King Deluxe Room The double room features air conditioning, a dining area, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room offers a tiled floor and a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
7.1
Good
Location
Nestled in a charming neighborhood, At Wind Chimes Boutique Hotel boasts an excellent location that has garnered appreciation from its guests. The hotel is just a short walk from a lovely beach, making it an ideal spot for beach lovers. Guests love the proximity to a variety of restaurants, coffee shops, bars and shopping venues, providing ample opportunities to explore local cuisine and culture.

The location is not only convenient but also safe and peaceful, offering a quiet retreat from the hustle and bustle of city life. This makes it perfect for both relaxation and exploration. Accessibility is another highlight with easy access to the airport and Old San Juan via Uber or scooters, ensuring that popular tourist attractions are never far away.

The hotel itself exudes old-world charm with its beautiful and clean property, quaint building and a small but inviting pool area. The courtyard filled with plants provides a cozy relaxation spot for guests. Staff members are noted for their friendly and helpful demeanor, adding to the positive experience.

While there are some drawbacks, such as limited parking and it not being particularly family-friendly, the overall sentiment remains highly positive due to the unbeatable location and the charming atmosphere of the hotel. This destination is highly recommended for travelers looking to enjoy the best of San Juan's beach and dining scenes while staying in a picturesque and convenient setting.

Rooms
At Wind Chimes Boutique Hotel offers a mixed experience when it comes to its rooms. Many guests appreciated the spaciousness of some rooms, describing them as comfortable and clean. The proximity to the beach and local dining options was also a plus for several visitors. However, there were frequent mentions of smaller rooms that some found to be cramped or lacking natural light. Cleanliness was another area of concern for guests with a number of reviews citing dirty or dingy conditions and bathrooms that needed more attention. Some rooms were noted to have maintenance issues, such as non-functioning toilets and a few had no towels upon arrival. Despite these drawbacks, the hotel's cozy and natural environment did leave a positive impression on many.

Beds
At Wind Chimes Boutique Hotel offers a mixed experience when it comes to bed comfort, primarily highlighted by a few positive reviews. Many guests have praised the beds as super comfy and extremely comfortable, even describing them as the best part of their stay. More specific feedback noted that the beds were complemented with ample clean sheets, spreads and pillows, adding to the overall comfort.

However, others have expressed dissatisfaction, noting that some mattresses appeared old, very soft or worn out, leading to discomfort. There were also mentions of beds that were hard or uncomfortable with some even being described as broken with holes. Several guests pointed out that the sheets sometimes looked used or stained, detracting from the overall experience. Despite these varied opinions, there is a clear acknowledgment from many that the fresh and comfortable linens do enhance the stay for those who found the bedding satisfactory.

Cleanliness
At Wind Chimes Boutique Hotel receives mixed reviews concerning its cleanliness. On the positive side, many guests found the rooms to be clean and comfortable and the overall cleanliness of the property is often highlighted. Some guests appreciated the charming, old-world style of the hotel and noted that the beds were clean and comfortable with the hotel offering a cozy atmosphere that is well-maintained and quiet. The common areas, such as the pool and lounging area, were noted as being clean and pleasant.

However, there are significant criticisms from other guests. Several reviews mentioned rooms being dirty with dust and dirt accumulated on surfaces like ceiling fans, lamp shades and headboards. Issues with air conditioning vents, dirty towels and stained sheets were also reported. Some bathrooms were specifically pointed out for being unclean with mold on the walls, items from previous guests and overall poor hygiene. Guests also noted that some rooms were not cleaned regularly with instances of rooms not being serviced for multiple days. Inconsistent attention to detail in cleaning supervision is evident with surfaces covered in dust and sandy floors being common complaints.

In summary, while some aspects of cleanliness at At Wind Chimes Boutique Hotel met guests’ expectations, there is a noticeable discrepancy in cleaning standards across the property that potential visitors should be aware of.

Staff
At Wind Chimes Boutique Hotel boasts a notably friendly and helpful staff with numerous guests highlighting their positive interactions with employees. Ricardo, Ana Milagros and Raquel at the front desk receive special commendations for their exceptional service. Many reviews underscore the staff's kindness, attentiveness and courteous demeanor, contributing to an overall welcoming atmosphere. The daytime concierge and other morning front desk personnel are frequently praised for their helpfulness and resourcefulness. Despite some occasional feedback about unresponsiveness and less enthusiastic service, the majority of guests are pleased with the attentive, accommodating and charismatic nature of the staff. Overall, travelers consistently appreciate the supportive and friendly team at this well-located hotel.

Wi-Fi
At Wind Chimes Boutique Hotel has received mixed feedback regarding its WiFi service. While some guests mentioned that the WiFi was good once it was up and running, others experienced significant issues. The connection was described as unstable with particularly poor reception in certain rooms like room 107, where it could only be accessed near the window. There were also complaints about the WiFi service being unreliable, frequently disconnecting and sometimes not working at all, which was occasionally attributed to weather conditions despite clear skies.

Pool
The pool at At Wind Chimes Boutique Hotel receives an array of positive feedback from guests who appreciate its charm and cleanliness. Many commend its beauty and describe it as spectacular, while also highlighting its suitability for escaping the heat. The surrounding area, adorned with beautiful plants, adds to the cozy and intimate ambiance, making it an ideal spot for relaxation. The pool, despite being small, consistently impresses with its cleanliness and attractive water feature. The atmosphere is enhanced by several outdoor sitting areas that offer a serene environment. Reviewers also note the convenience of the hotel's location, being just a block away from the beach and close to local dining spots. However, some guests mention that the pool hours could be extended for greater enjoyment. Overall, the pool area with its charming and quiet appeal, aligns well with the old-world Spanish colonial style of the property, contributing to a lovely stay experience.

Beach
Guests have consistently praised 'At Wind Chimes Boutique Hotel' for its fantastic proximity to a beautiful beach with many noting it's just a short five-minute walk away. The location is lauded for being just one block from the shore, making it incredibly convenient for beachgoers who can easily stroll over. The beach itself is popular among locals, adding an authentic touch to the experience. Additionally, the area offers a variety of dining options within walking distance from the hotel, enhancing the convenience for visitors. While the beach and surrounding amenities receive high marks, some guests have indicated that the environment may not be particularly family-friendly. Overall, the hotel's location near the beach and close to restaurants stands out as one of its key highlights.

3 Star
Nestled in a desirable location, At Wind Chimes Boutique Hotel offers reasonable prices and a notably friendly staff that many guests appreciate. While the hotel doesn't provide breakfast, parking or a café service, it maintains a satisfactory level of quality in its offerings. Guest opinions on the facilities range from good to passable with feedback varying from very good to fair, indicating a mixed but generally acceptable experience for a three-star rating. The absence of a coffee machine is another point to consider, but overall, the key selling point remains its strategic and appealing location.


Yes, At Wind Chimes Boutique Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at At Wind Chimes Boutique Hotel.

Yes, At Wind Chimes Boutique Hotel welcomes dogs.

No, parking facilities aren't available at At Wind Chimes Boutique Hotel.

No, At Wind Chimes Boutique Hotel doesn't have a gym.

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