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Summary of reviewsHotel Miramar in San Juan is recognized for its prime location, offering convenient access to local attractions such as Condado Beach, T-Mobile Entertainment District, and Old San Juan, along with a variety of dining options and beaches. This makes it an excellent choice for travelers looking to explore the city's vibrant cultural offerings in a safe and calm environment.
While breakfast options within the hotel are limited, nearby cafes provide enjoyable alternatives, enhancing the culinary experience for guests. The hotel's lack of an in-house restaurant is mitigated by the plethora of nearby dining establishments that draw positive feedback, with Pinos restaurant and Jamon y Jamon receiving specific mentions for their excellent meals.
Room accommodations are well-received, noted for their spaciousness, cleanliness, and practical amenities like microwaves and refrigerators. Guests often enjoy impressive ocean and city views, and the rooms are consistently described as spotless, contributing to a comfortable stay. However, there are occasional remarks about room odor and bed discomfort, suggesting potential areas for improvement.
The staff at Hotel Miramar stands out for their warmth and professionalism, significantly enriching the guest experience with their attentiveness and helpfulness. Notable team members receive commendations, emphasizing personal interactions that enhance guest satisfaction.
The complimentary Wi-Fi service generally meets expectations, although occasional connectivity issues arise. Despite limited on-site parking that sometimes requires logistical coordination and incurs an additional fee, alternative parking options are available. The hotel's cleanliness and maintenance remain high points in guest reviews, emphasizing the efforts of the housekeeping team.
Overall, Hotel Miramar is appreciated for its strategic location, cleanliness, and friendly service, making it a recommended choice for those seeking a comfortable, mid-range accommodation in San Juan. Although not luxurious, its charm and practicality make it suitable for families and solo travelers who prioritize location and quality service over opulence. Show more
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Hotel with Parking
This hotel offers parking and is located in the Miramar district, providing a convenient base for exploring San Juan. The parking makes it easier for guests to travel around the city.
Hotel with Gym
This hotel offers a fitness room with basic exercise equipment. Guests have access to treadmills and a limited selection of weights, suitable for light workouts.
3-Star Hotel
Hotel Miramar provides a comfortable and affordable stay in the Miramar district, known for its central location and proximity to attractions. Its cozy atmosphere and personalized service make it a favorite among budget-conscious travelers.
Business Hotel
Accessible Hotel
Room Types
Deluxe Double RoomThis room offers city views. Some of these rooms are located on the upper floor and also have views of Condado Lagoon and Fort San Geronimo.
Standard Double RoomThis room features a plasma TV, work desk and dining table.
Deluxe RoomThis room features a work desk, a lamp and a plasma TV.
Standard King RoomThis double room features air conditioning, a flat-screen TV and sea views. The unit has 1 bed.
Double or Twin Room - Disability AccessThis double room provides air conditioning and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
Hotel Miramar boasts an enviable location in San Juan, making it a standout choice for travelers. Situated in the vibrant Miramar area, the hotel offers guests convenient access to numerous attractions. It's strategically positioned within walking distance to popular spots like Condado Beach, the T-Mobile Entertainment District, and Old San Juan, and is near beaches such as Playita del Condado and Balneario del Escambrón. The proximity to diverse dining options, including various restaurants, grocery stores, and local food outlets, makes it a culinary delight for visitors. Guests appreciate the easy accessibility to shopping, entertainment, and the city's main points of interest, including the Puerto Rico Convention Center and the cruise terminal. Furthermore, the hotel is just a short drive from the Luis Muñoz Marin International Airport, enhancing its convenience for travelers. The area around the hotel is generally quiet and safe, providing a comfortable and relaxed environment. With its prime location, Hotel Miramar is a top choice for those looking to explore San Juan and its vibrant offerings.
Breakfast
Hotel Miramar, a promising choice for travelers, presents mixed experiences when it comes to breakfast offerings. Despite the mention of breakfast in reservations, guests consistently report its absence during their stay. The hotel notably lacks any in-house dining facilities, leaving visitors to seek breakfast options off-site. Fortunately, a convenient café across the street garners praise for its excellent breakfast and lunch selections, making it a popular alternative for guests. The hotel does occasionally provide delightful Puerto Rican coffee accompanied by muffins and donuts, resembling a light continental breakfast, though availability seems inconsistent.
The absence of coffee makers in rooms and the closure of a previously functional bar have disappointed some guests, especially given the hotel's premium pricing. However, the staff's accommodating nature, including flexibility with checkout times, earns commendation. The hotel's enviable location offers a safe, ten-minute walk to Condado Beach and Playita del Condado, as well as proximity to a 24-hour restaurant that serves coffee and breakfast. These neighborhood options provide guests with accessible choices to start their mornings despite the lack of breakfast service within the hotel. Overall, while the hotel boasts good facilities and a prime location, its breakfast arrangement leaves room for improvement.
Dinner
Hotel Miramar guests seem to have a positive dining experience thanks to the variety of restaurant options available nearby. The Pinos restaurant receives specific praise for its awesome food, while Jamon y Jamon is noted as a good choice for dinner. Guests appreciate the convenience of having many dining options in the vicinity, making dinner easy to find. However, it is worth noting that the hotel itself lacks a restaurant and bar service, which some guests feel could be an area for improvement. Despite this, the overall experience is boosted by the friendliness of the hotel employees and the abundance of great restaurants in the surrounding area.
Rooms
Hotel Miramar offers a satisfying stay with its spacious and comfortable rooms that are frequently praised by guests for their cleanliness and practicality. Many visitors appreciate the inclusion of amenities such as a microwave and refrigerator, which add convenience to their stay. The rooms often feature beautiful views, including impressive ocean and city views, adding to the overall experience. Guests also highlight the spaciousness of both the rooms and bathrooms, noting them to be well maintained and well equipped. Cleanliness is consistently noted, with rooms frequently described as spotless and tidy. While there are occasional issues with room odor and bed comfort, overall, the accommodations are described as modern and cozy. The hotel's prime location offers easy access to local attractions such as movie theaters, grocery stores, restaurants, and other conveniences, contributing to a pleasant and practical stay.
Beds
Hotel Miramar receives mixed reviews regarding its beds and bedding. While some guests found the beds to be comfortable and praised the softness of the pillows, many expressed dissatisfaction, describing the mattresses as extremely firm, thin, or worn out, which led to an uncomfortable sleeping experience. Some visitors even likened the beds to "concrete slabs" or "wooden planks," with mentions of spring coils being felt through the mattresses. Pillows were also a point of contention, with several reviewers highlighting their uncomfortable softness.
Despite the criticisms, the hotel's location remains a major draw, conveniently situated just five minutes from stunning beaches. The establishment is also noted for its clean environment and friendly, English-speaking staff, who contribute positively to the overall experience by being welcoming and helpful. Although the comfort of the beds appears to be a significant issue for some, others find them adequate for short stays. Overall, Hotel Miramar seems to offer a pleasant setting and a strategic location, albeit with room for improvement in bedding comfort.
Cleanliness
Hotel Miramar consistently impresses with its high standards of cleanliness, making it a solid choice for travelers who value tidiness and comfort during their stays. Despite being described as a dated property, it manages to maintain an atmosphere of cleanliness and comfort, thanks in part to its meticulous housekeeping team. Reviews frequently highlight the immaculate condition of the rooms, with many guests appreciating the immaculate bathrooms and rooms that smelled fresh and inviting.
The hotel enjoys a prime location, conveniently placed near a variety of restaurants and major attractions, allowing guests to explore the area with ease. This convenience is complemented by the friendly and helpful staff, who contribute to a welcoming and safe environment for all visitors.
For those seeking comfort without opulence, Hotel Miramar provides a well-maintained space with spacious and comfy rooms. The overall experience is further enhanced by its value for money, offering a clean, quiet, and comfortable stay that meets the expectations of travelers looking for both affordability and quality. With its combination of excellent cleanliness, strategic location, and friendly service, Hotel Miramar is often recommended as a reliable and pleasant option for those visiting the area.
Staff
Hotel Miramar stands out for the consistent warmth and dedication of its staff, contributing significantly to the positive experiences of its guests. Visitors frequently highlight the friendly, helpful, and professional nature of the team, with many noting their attentiveness and eagerness to assist. This excellence extends across all roles, from the receptionists, who are known for their welcoming demeanor, to the manager and other team members who are commended for solving issues with efficiency and a positive attitude.
A particular mention goes to employees like Mariela, Keegan, Monica, Waleska, and Karl for their exceptional service. Guests appreciate the team's ability to accommodate requests, even allowing luggage storage after checkout, and their willingness to address needs quickly, such as replacing lost key cards. The concierge service receives praise for its excellence and commitment to making the stay enjoyable.
Despite isolated feedback about certain unfriendly interactions and a few challenges with services like parking, the general sentiment is that the staff's politeness and dedication to guest satisfaction significantly enhance the overall experience. The hotel is noted for its cleanliness, convenient location, and amenities, contributing further to its appeal.
Wi-Fi
Hotel Miramar generally provides a satisfactory Wi-Fi experience for its guests. Many have noted the commendable quality of the internet connection, with some stating it rivals that of luxury 5-star hotels. Guests appreciate the complimentary aspect of the Wi-Fi, adding to its appeal, and several reviews describe the Wi-Fi as very good or excellent. However, there are occasional concerns about weak signals, particularly in specific areas such as the rooftop, and some guests have reported the need to use personal hotspots due to insufficient coverage. Despite these sporadic issues, feedback includes positive comments with no complaints about overall connectivity during their stays.
Parking
The parking situation at Hotel Miramar leaves guests with a mix of experiences, primarily due to the hotel's limited on-site parking spaces and the associated fees. Guests often find themselves needing to park across the street, navigating a busy intersection to reach their vehicles. Accessing the parking lot can be complex, as it frequently requires contacting the front desk to open the gate, leading to wait times that some find inconvenient.
While the hotel offers a private parking area equipped with an electric gate, the need for staff assistance to enter and exit can be cumbersome, especially since parking comes at an additional cost, a point of contention for many who feel it should be included in the room price. The parking fee, although considered reasonable by some when compared to other options in the area, is still perceived as high by others, particularly those who prefer complimentary parking.
On a positive note, guests have occasionally reported helpful hotel staff and a smooth parking experience. Additionally, alternative free parking is available nearby, albeit in limited quantities. Nonetheless, many visitors express a desire for improvements in accessibility and a clearer parking policy to enhance their overall stay.
3 Star
Hotel Miramar offers a solid experience for travelers looking for a convenient stay without the frills of a luxury resort. Located just a short walk from Condado and nearby beaches, its prime location is perfect for those wanting to explore the old city, minus the hustle of more crowded areas. Guests often appreciate the hotel for its quiet atmosphere, where the sound of coqui frogs can gently be heard at night. While the hotel is on the older side and might benefit from some updates, it still retains a charm that many guests have come to love, returning since 2019. It's not luxurious, but it suits families and solo travelers alike who prioritize location over opulence. The hotel's amenities and service match up well with other hotels in higher price brackets, making it a recommended choice for many. Overall, for those seeking a modest yet satisfying stay, Hotel Miramar remains a favorable option.
No, Hotel Miramar doesn't have any pool.
No, a spa isn't available at Hotel Miramar.
No, Hotel Miramar doesn't allow dogs.
Yes, parking facilities are available at Hotel Miramar.