San Juan Airport Hotel
San Juan
18.43749700,
-66.00484000
,
Luis Munoz Marin International Airport Terminal D
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe San Juan Airport Hotel receives notable praise for its strategic location within the San Juan International Airport, which provides exceptional convenience for travelers with early flights or late arrivals. This ease of access from the terminal and proximity to baggage claims and rental car services make it highly attractive for transient travelers. Guests appreciate the cleanliness and comfort provided with the modern touches in some rooms enhancing their stay despite the hotel being in an older terminal.
Breakfast at the hotel is well-regarded for its variety and quality, starting as early as 5am, accommodating those with early departures. Highlights include an omelet bar and freshly made dishes like eggs, bacon and pancakes, complemented by a friendly and attentive staff. The complimentary nature of the breakfast adds significant value to the stay. Dinner, however, receives mixed reviews; while some enjoy the great food and service, others criticize the high prices, slow service and inconsistent food quality.
Rooms are generally clean and comfortable with guests appreciating the comfortable beds and essential amenities like small refrigerators and coffee makers. However, the rooms are often described as small and dated with occasional noise and air conditioning issues affecting the overall experience. Despite these drawbacks, the rooms are deemed adequate for short stays.
Cleanliness stands out as a major positive aspect with numerous guests commending the hotel's superb cleanliness, well-maintained rooms and tidy facilities. The staff receives high praise for their friendliness and helpfulness, from the front desk to breakfast service with special mentions often directed at the hotel manager's leadership.
The gym at the San Juan Airport Hotel is noted for its impressive facilities, described as large, clean and well-equipped, contributing significantly to guest satisfaction. Including rooftop hot tubs adds a unique and relaxing element to the fitness experience.
Family travelers find the hotel convenient for short stays with its direct airport connection and friendly restaurant staff. However, the rooms can feel cramped for families and there are occasional criticisms regarding organizational aspects for family arrivals.
WiFi service draws considerable dissatisfaction due to connectivity issues and slow speeds. Despite some positive comments, many guests encounter unreliable internet access during their stay.
The hotel's bedding generally receives positive reviews for comfort, contributing to a restful night’s sleep, though a few guests find the beds either too hard or stiff.
For business travelers, the hotel’s business center and quiet rooms offer a conducive environment for work with conference rooms available for meetings.
Overall, San Juan Airport Hotel provides a practical, clean and comfortable stay, aligning well with three-star expectations, offering solid value and convenience especially for short-term visits, despite areas in need of improvement.
Categories
Breakfast at the hotel is well-regarded for its variety and quality, starting as early as 5am, accommodating those with early departures. Highlights include an omelet bar and freshly made dishes like eggs, bacon and pancakes, complemented by a friendly and attentive staff. The complimentary nature of the breakfast adds significant value to the stay. Dinner, however, receives mixed reviews; while some enjoy the great food and service, others criticize the high prices, slow service and inconsistent food quality.
Rooms are generally clean and comfortable with guests appreciating the comfortable beds and essential amenities like small refrigerators and coffee makers. However, the rooms are often described as small and dated with occasional noise and air conditioning issues affecting the overall experience. Despite these drawbacks, the rooms are deemed adequate for short stays.
Cleanliness stands out as a major positive aspect with numerous guests commending the hotel's superb cleanliness, well-maintained rooms and tidy facilities. The staff receives high praise for their friendliness and helpfulness, from the front desk to breakfast service with special mentions often directed at the hotel manager's leadership.
The gym at the San Juan Airport Hotel is noted for its impressive facilities, described as large, clean and well-equipped, contributing significantly to guest satisfaction. Including rooftop hot tubs adds a unique and relaxing element to the fitness experience.
Family travelers find the hotel convenient for short stays with its direct airport connection and friendly restaurant staff. However, the rooms can feel cramped for families and there are occasional criticisms regarding organizational aspects for family arrivals.
WiFi service draws considerable dissatisfaction due to connectivity issues and slow speeds. Despite some positive comments, many guests encounter unreliable internet access during their stay.
The hotel's bedding generally receives positive reviews for comfort, contributing to a restful night’s sleep, though a few guests find the beds either too hard or stiff.
For business travelers, the hotel’s business center and quiet rooms offer a conducive environment for work with conference rooms available for meetings.
Overall, San Juan Airport Hotel provides a practical, clean and comfortable stay, aligning well with three-star expectations, offering solid value and convenience especially for short-term visits, despite areas in need of improvement.
Family Friendly Hotel
This hotel is convenient for families needing airport access. It offers comfortable accommodations and essential amenities.
Dog Friendly Hotel
Allows pets, offering convenience for travelers with dogs in transit. Located directly at the airport.
Hotel with Parking
The San Juan Airport Hotel offers parking and is conveniently located inside the airport, making it ideal for travelers with early flights. The parking is especially useful for those with rental cars.
Accessible Hotel
San Juan Airport Hotel offers Queen Rooms with Two Queen Beds - Disability Access. The hotel provides rooms and facilities for disabled guests, is wheelchair accessible, and has accessible parking.
3-Star Hotel
Located within Luis Munoz Marin International Airport, this hotel offers unparalleled convenience for travelers. Its location is ideal for quick overnight stays and early morning departures.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Hotel with Gym
Guest Reviews
San Juan Airport Hotel offers travelers a prime location that maximizes convenience thanks to its placement right within the San Juan International Airport. Perfectly suited for those with early morning flights or late-night arrivals, the hotel's proximity to the terminals ensures a stress-free travel experience. Guests repeatedly commend its unbeatable accessibility, citing the ease of walking directly from the terminal to the hotel without the need for transportation.
This strategic location is particularly beneficial for overnight stays with many guests highlighting how it eliminates the hassle and time lost in transit. Whether catching an early departure or arriving after a long flight, the convenience of not leaving airport premises is frequently praised. Additionally, the hotel’s closeness to baggage claims and rental car services further enhances its appeal, making it a top choice for transient travelers.
Apart from the location, guests appreciate the cleanliness, friendly staff and the added comfort this hotel provides, ensuring a restful stay before continuing their journey. Despite being situated in an older terminal, the ease of access to amenities and terminals inside the airport significantly contribute to the positive guest experience. For those with tight flight connections or unpredictable travel schedules, San Juan Airport Hotel stands out as a practical and efficient accommodation option.
The breakfast experience at San Juan Airport Hotel receives high marks from guests, featuring a variety of food options that cater to diverse tastes. Highlights include an omelet bar, which many reviewers found to be a pleasant and delightful surprise, as well as freshly made food like eggs, bacon and pancakes. The breakfast starts early at 5am, providing convenience for travelers with early flights. Guests appreciated the friendly and helpful breakfast staff, contributing to an overall positive dining environment.
Several guests enjoyed the complimentary nature of the breakfast, noting its inclusion in the room price as a significant benefit. The selection was frequently described as delicious, wonderful and even sumptuous with some reviewers mentioning a wide range of hot and cold dishes available every morning. Homemade specialties and freshly made omelets were particularly favored.
While the majority of reviews were positive, a few guests pointed out areas for improvement, such as the need for a broader variety of options and a longer serving time. There were also occasional comments about organization and food quality, which were less consistent than the praise for the omelet station and hearty breakfast options.
In summary, the breakfast at San Juan Airport Hotel is generally well-received, offering a satisfying start to the day with its variety, quality and convenience, making it a noteworthy aspect of the hotel stay.
San Juan Airport Hotel’s dinner experience offers a mixed bag based on guest reviews. Positive remarks include mentions of great food and excellent service at the bar. Some guests found the food delicious with enjoyable and satisfying dinner options and a pleasant atmosphere in the restaurant. The convenience of having a restaurant on-site was also appreciated with friendly staff and an extensive, impressive menu that made dining at the hotel a pleasant experience for some.
However, numerous reviews highlighted significant drawbacks. Criticisms focused on the high prices and mediocre quality of food with some finding it overpriced and disappointing. There were instances of slow service, incorrect orders and unavailability of menu items, alongside complaints about the restaurant closing earlier than advertised. Portions of the food being overcooked, cold or poorly prepared were noted, as well as the limited menu options that failed to cater to various dietary needs, such as allergies.
Overall, while some guests had positive dining experiences, others were left dissatisfied due to issues with service, pricing and food quality.
The rooms at San Juan Airport Hotel generally receive mixed reviews with a noticeable emphasis on the cleanliness and comfort of the beds. Guests consistently mention that the rooms are small, basic and could benefit from updates. Despite being minimalist, many guests appreciate the cleanliness and modern touches in some rooms. Convenience is a key highlight, especially for overnight stays, owing to the hotel's location.
However, issues such as outdated decor, occasional bad smells and noise due to thin walls detract from the experience. The bathrooms, while functional, often need renovation with several guests noting problems like leaking showers and the presence of hair from previous occupants. Guests also mention the rooms sometimes being too cold with air conditioning that is difficult to adjust.
Despite these drawbacks, many guests find the rooms adequate for short stays, thanks to comfortable beds and essential amenities like small refrigerators and coffee makers. Overall, while the hotel serves its purpose for travelers needing a quick stopover, there is room for improvement, especially considering its price point.
The beds at the San Juan Airport Hotel generally receive positive feedback from guests who have found them to be comfortable and conducive to a good night's sleep. Words used frequently in reviews include comfortable, comfy and very comfortable, indicating that many visitors are pleased with the quality of the mattresses and bedding.
Several guests highlight the comfort of the king-size and queen-size beds specifically and the presence of good foam mattresses is noted. The bedding is described as clean and comfy, adding to the overall positive experience. Additionally, the pillows and mattresses are often mentioned together as being a strong point.
However, there are some mixed reviews as well. A few guests have pointed out that the blankets could have had more weight and a small number of reviewers found the beds either hard or uncomfortable. Descriptions such as stiff or hard appear occasionally, indicating that not all experiences are uniformly positive.
Overall, despite a few negative remarks, the majority of feedback suggests that the San Juan Airport Hotel provides a comfortable sleeping experience with beds that many guests found to be very satisfactory.
San Juan Airport Hotel has garnered significant praise for its cleanliness with many guests consistently highlighting this aspect as a standout feature of their stay. Numerous reviews described the hotel as clean and comfortable with rooms that were very clean and well-maintained. The hotel's cleanliness was often noted as superb with guests frequently mentioning clean sheets, clean bathrooms and overall tidy spaces. In particular, rooms were repeatedly described as super clean, spotless and even impeccably clean, making for a very comfortable stay.
While most of the feedback was overwhelmingly positive, a few guests did report some inconsistencies, such as floors that were dirty or smelled musty and a hallway or room that did not meet their expectations. However, these instances appeared to be exceptions rather than the rule, as the majority of reviews emphasized the high standard of cleanliness throughout the hotel.
Overall, the San Juan Airport Hotel provided a clean and comfortable environment with guests appreciating the modern, updated rooms and the tidy facilities, all contributing to a pleasant and convenient stay right in the airport.
The staff at the San Juan Airport Hotel consistently receive high praise for their friendliness and helpfulness. Numerous guests commend the front desk employees for being welcoming and providing excellent service from check-in to check-out. Many guests describe the staff as professional, knowledgeable and courteous with some highlighting the hotel's manager, Jose Franco, for his outstanding leadership.
The breakfast service also receives positive remarks with guests noting the courteous and attentive staff who ensure a pleasant dining experience. The overall sentiment about the staff is overwhelmingly positive, emphasizing their exceptional service, warm demeanor and willingness to go the extra mile to accommodate guests' needs.
Occasionally, a few reviews mention areas needing improvement, such as some staff members being inattentive or rude, but these are vastly outnumbered by the glowing feedback. Overall, the hospitality at the San Juan Airport Hotel greatly enhances the guests' stay, making it a recommended choice for travelers.
Many guests expressed dissatisfaction with the WiFi at the San Juan Airport Hotel. While some reviewers mentioned that the WiFi was good and free, a significant number faced issues with connectivity. Common complaints included weak or non-existent connections, slow speeds and spotty service. Some guests noted that the WiFi did not work at all during their stay. Despite a few positive comments, the overall sentiment indicated that reliable internet access was a recurring problem.
The San Juan Airport Hotel boasts an impressive gym that stands out among other hotel fitness centers. Guests frequently mention the gym's excellent and very well-equipped facilities, describing it as large, modern and even larger than establishments like Planet Fitness. The gym is noted for being incredibly well-kept and clean, contributing to an enjoyable workout experience. Additionally, the hotel features fitness facilities that include enticing rooftop hot tubs, providing a unique and relaxing post-exercise option. Despite a few mentions of outdated equipment and occasional shortages of hand sanitizer, the overall guest sentiment highlights the gym's cleanliness, size and quality of equipment, making it a significant amenity of the hotel.
The San Juan Airport Hotel offers a mixed bag of experiences for families traveling with children. It's a convenient option for families looking for a brief layover or an overnight stay, given its direct connection to the airport. Many families found the hotel adequate for a short visit, especially when needing quick access to nearby attractions. The restaurant staff received commendations for their friendliness and helpfulness, particularly towards younger guests.
The hotel is equipped with family rooms and basic amenities like a small fridge and microwave, which parents found useful when traveling with babies. However, some families found the rooms a bit tight for a family of four and a few mentioned that the beds were not spacious enough for the entire family.
While there were several positive remarks about the hotel's suitability for family visits or vacations, there were also some criticisms. A few guests felt the staff was not adequately organized for family arrivals and others mentioned that some amenities were lacking, making it less ideal for families with children. Additionally, for those on extended stays, the space constraints and high nightly rates were points of contention.
Overall, the San Juan Airport Hotel appears to cater reasonably well to families on the move, offering helpful services but leaving room for improvement in terms of space and organization.
San Juan Airport Hotel offers a quintessential three-star stay, aligning well with typical expectations of this category. The hotel is conveniently located and ideal for short transits, making it an appealing choice for travelers needing a place to rest before their next flight. With basic amenities and general hotel services, it meets the mid-range standards and provides adequate accommodations for a short stay.
However, the facilities and services are basic with limited amenities, suitable for those who are not seeking luxury but rather a practical, budget-friendly option. Rooms lack decor, confirming its three-star categorization. Guests have noted that while it’s good for a night's rest due to its location, the hotel may not be the best choice for extended stays as the overall experience tends to be average.
Overall, while some guests feel the hotel is slightly overpriced for its quality, it still serves as a value-for-money option for those needing convenience. The San Juan Airport Hotel offers a solid, reliable three-star experience, providing good practicality for short-term visits.
Situated conveniently for business travelers, the San Juan Airport Hotel stands out as an excellent choice for quick business stays and stopovers. The hotel's business center is highly praised, offering ample seating, numerous outlets and a quiet atmosphere conducive to work. Conference rooms are available, making it a fitting venue for business meetings, which have received positive feedback.
Rooms are described as ideal and well-kept, providing a quiet environment perfect for both work and rest. While the amenities are functional rather than luxurious, they fulfill essential business needs efficiently.
Despite occasional issues with the wifi connection, the overall experience appears to be positive with the hotel being recommended for business travel. Its business-like feel further endorses it as a great venue for business travelers looking for a hassle-free stay.
The San Juan Airport Hotel offers commendable accessibility features for guests with disabilities. Positioned within the airport, it provides exceptional convenience and easy access, making it a perfect choice for pre-cruise stays and travelers with reduced mobility. Guests noted that the hotel is wheelchair accessible, providing ramps to the lobby area and elevators to ensure seamless movement throughout the property. The rooms are spacious and equipped with accessible bathrooms, catering well to handicapped guests. The hotel's efforts to accommodate families and individuals with mobility concerns are evident, though some reviews highlighted areas needing improvement to enhance the accessible room experience further. Overall, the San Juan Airport Hotel remains a very accessible and convenient option for all travelers, ensuring a comfortable stay close to the airport and significant nearby attractions.
Location Show Map
Location
This strategic location is particularly beneficial for overnight stays with many guests highlighting how it eliminates the hassle and time lost in transit. Whether catching an early departure or arriving after a long flight, the convenience of not leaving airport premises is frequently praised. Additionally, the hotel’s closeness to baggage claims and rental car services further enhances its appeal, making it a top choice for transient travelers.
Apart from the location, guests appreciate the cleanliness, friendly staff and the added comfort this hotel provides, ensuring a restful stay before continuing their journey. Despite being situated in an older terminal, the ease of access to amenities and terminals inside the airport significantly contribute to the positive guest experience. For those with tight flight connections or unpredictable travel schedules, San Juan Airport Hotel stands out as a practical and efficient accommodation option.
Breakfast
Several guests enjoyed the complimentary nature of the breakfast, noting its inclusion in the room price as a significant benefit. The selection was frequently described as delicious, wonderful and even sumptuous with some reviewers mentioning a wide range of hot and cold dishes available every morning. Homemade specialties and freshly made omelets were particularly favored.
While the majority of reviews were positive, a few guests pointed out areas for improvement, such as the need for a broader variety of options and a longer serving time. There were also occasional comments about organization and food quality, which were less consistent than the praise for the omelet station and hearty breakfast options.
In summary, the breakfast at San Juan Airport Hotel is generally well-received, offering a satisfying start to the day with its variety, quality and convenience, making it a noteworthy aspect of the hotel stay.
Dinner
However, numerous reviews highlighted significant drawbacks. Criticisms focused on the high prices and mediocre quality of food with some finding it overpriced and disappointing. There were instances of slow service, incorrect orders and unavailability of menu items, alongside complaints about the restaurant closing earlier than advertised. Portions of the food being overcooked, cold or poorly prepared were noted, as well as the limited menu options that failed to cater to various dietary needs, such as allergies.
Overall, while some guests had positive dining experiences, others were left dissatisfied due to issues with service, pricing and food quality.
Rooms
However, issues such as outdated decor, occasional bad smells and noise due to thin walls detract from the experience. The bathrooms, while functional, often need renovation with several guests noting problems like leaking showers and the presence of hair from previous occupants. Guests also mention the rooms sometimes being too cold with air conditioning that is difficult to adjust.
Despite these drawbacks, many guests find the rooms adequate for short stays, thanks to comfortable beds and essential amenities like small refrigerators and coffee makers. Overall, while the hotel serves its purpose for travelers needing a quick stopover, there is room for improvement, especially considering its price point.
Beds
Several guests highlight the comfort of the king-size and queen-size beds specifically and the presence of good foam mattresses is noted. The bedding is described as clean and comfy, adding to the overall positive experience. Additionally, the pillows and mattresses are often mentioned together as being a strong point.
However, there are some mixed reviews as well. A few guests have pointed out that the blankets could have had more weight and a small number of reviewers found the beds either hard or uncomfortable. Descriptions such as stiff or hard appear occasionally, indicating that not all experiences are uniformly positive.
Overall, despite a few negative remarks, the majority of feedback suggests that the San Juan Airport Hotel provides a comfortable sleeping experience with beds that many guests found to be very satisfactory.
Cleanliness
While most of the feedback was overwhelmingly positive, a few guests did report some inconsistencies, such as floors that were dirty or smelled musty and a hallway or room that did not meet their expectations. However, these instances appeared to be exceptions rather than the rule, as the majority of reviews emphasized the high standard of cleanliness throughout the hotel.
Overall, the San Juan Airport Hotel provided a clean and comfortable environment with guests appreciating the modern, updated rooms and the tidy facilities, all contributing to a pleasant and convenient stay right in the airport.
Staff
The breakfast service also receives positive remarks with guests noting the courteous and attentive staff who ensure a pleasant dining experience. The overall sentiment about the staff is overwhelmingly positive, emphasizing their exceptional service, warm demeanor and willingness to go the extra mile to accommodate guests' needs.
Occasionally, a few reviews mention areas needing improvement, such as some staff members being inattentive or rude, but these are vastly outnumbered by the glowing feedback. Overall, the hospitality at the San Juan Airport Hotel greatly enhances the guests' stay, making it a recommended choice for travelers.
Wi-Fi
Gym
Family
The hotel is equipped with family rooms and basic amenities like a small fridge and microwave, which parents found useful when traveling with babies. However, some families found the rooms a bit tight for a family of four and a few mentioned that the beds were not spacious enough for the entire family.
While there were several positive remarks about the hotel's suitability for family visits or vacations, there were also some criticisms. A few guests felt the staff was not adequately organized for family arrivals and others mentioned that some amenities were lacking, making it less ideal for families with children. Additionally, for those on extended stays, the space constraints and high nightly rates were points of contention.
Overall, the San Juan Airport Hotel appears to cater reasonably well to families on the move, offering helpful services but leaving room for improvement in terms of space and organization.
3 Star
However, the facilities and services are basic with limited amenities, suitable for those who are not seeking luxury but rather a practical, budget-friendly option. Rooms lack decor, confirming its three-star categorization. Guests have noted that while it’s good for a night's rest due to its location, the hotel may not be the best choice for extended stays as the overall experience tends to be average.
Overall, while some guests feel the hotel is slightly overpriced for its quality, it still serves as a value-for-money option for those needing convenience. The San Juan Airport Hotel offers a solid, reliable three-star experience, providing good practicality for short-term visits.
Business
Rooms are described as ideal and well-kept, providing a quiet environment perfect for both work and rest. While the amenities are functional rather than luxurious, they fulfill essential business needs efficiently.
Despite occasional issues with the wifi connection, the overall experience appears to be positive with the hotel being recommended for business travel. Its business-like feel further endorses it as a great venue for business travelers looking for a hassle-free stay.
Accessible
No, San Juan Airport Hotel doesn't have any pool.
No, a spa isn't available at San Juan Airport Hotel.
Yes, San Juan Airport Hotel welcomes dogs.
Yes, parking facilities are available at San Juan Airport Hotel.
Yes, San Juan Airport Hotel has a gym.
Location Show Map
More Options
