Verdanza Hotel

San Juan 18.44061200, -66.02181300 , 8020 Tartak Street (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsVerdanza Hotel enjoys numerous positive reviews, predominantly centered around its prime location, excellent staff, family-friendly features and dining experiences.

The hotel’s location consistently receives praise for its proximity to key areas such as the airport, beach, Isla Verde Street and nearby restaurants, shops and attractions. Guests appreciate the centrality, convenience and vibrancy of the surrounding area, which enhances their stay by providing easy access to essential amenities and sites.

The breakfast experience is well-regarded with many guests enjoying the delicious, plentiful offerings and commendable service provided by the attentive restaurant staff. Although some guests suggest improvements regarding variety and price, the overall sentiment remains favorable. The dinner options are equally well-reviewed, particularly the divine brick oven pizzas and high-quality drinks served in the main restaurant. The Verase restaurant stands out as a dining highlight with guests returning multiple nights to savor its offerings.

Rooms at Verdanza Hotel elicit a mixed response. Although guests appreciate pleasant views, comfortable beds and accessibility features, many express concerns about outdated and poorly maintained rooms, indicating a need for renovations and improved housekeeping. Nonetheless, positive mentions about room comfort and certain amenities help balance the critiqued aspects.

Cleanliness within common areas, including the lobby and pool, is generally praised. The pool area, in particular, is highlighted for its excellent maintenance, cleanliness and family-friendly environment. Guests enjoy the ample space, good water temperature and attractive surroundings with dedicated zones for children's activities.

The hotel staff is frequently lauded for their friendliness, helpfulness and excellent customer service, creating a welcoming atmosphere for guests. Numerous mentions of specific staff members underscore the positive impact of their exceptional service on the guest experience.

The access to free WiFi is acknowledged with some guests appreciating the good signal in various areas of the hotel. However, inconsistencies in speed and reliability, particularly on higher floors, indicate room for improvement.

Fitness enthusiasts commend the clean, well-equipped gym that offers essential workout needs and beautiful views, enhancing their exercise experience.

The hotel's advantageous location near the beach is frequently cited, making it an appealing option for those looking to enjoy the sun and sand. Easy access to local stores and dining options further adds to its appeal.

Parking options are generally perceived as convenient and reasonably priced, though some guests note occasional issues with availability and additional fees.

Families find Verdanza Hotel to be an ideal destination, thanks to its dedicated family zones, kids' play areas and family-friendly pool. The positive environment ensures a memorable stay for guests of all ages.

In summary, Verdanza Hotel excels in its prime location, friendly staff, dining experiences and family-friendly facilities. While there are areas needing improvement, particularly in room maintenance and WiFi reliability, the overall guest experience remains highly positive.
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Categories
Hotel with Spa
Features spa services focused on providing a relaxing experience. Offers comfortable accommodations and amenities.

Family Friendly Hotel
Features a family-friendly atmosphere with a pool and playground. Its location near the airport and Isla Verde Beach makes it a convenient choice for families. It also offers spacious rooms.

Dog Friendly Hotel
Verdanza Hotel is a pet-friendly hotel. The hotel provides a comfortable and convenient location near the airport. It offers various amenities for both guests and their pets.

Hotel near Nightlife Spots
Located in Isla Verde, this hotel is described as being steps from the area's lively nightlife, shops, and bars. It features on-site bars like Eighty20 Bar and a casino, making it a convenient base for experiencing Isla Verde evenings.

Hotel with Swimming Pool
The Verdanza Hotel has an outdoor pool with a casual atmosphere, surrounded by tropical landscaping. The hotel offers a range of amenities and a convenient location.

  Outdoor Pool  


Hotel with Gym
This hotel features a fitness center. It offers cardio machines, weightlifting equipment, and dedicated spaces for stretching and floor exercises.

Hotel with EV Charging Stations
Verdanza Hotel was the first hotel in Puerto Rico to install EV charging stations. The charging station uses an industry-standard connector (J1772) which can be used to charge any electric vehicle currently on the market.

3-Star Hotel
Located on Tartak Street, this hotel offers a blend of comfort and convenience with its proximity to the airport and local attractions. It provides a relaxing atmosphere and essential amenities for a pleasant stay.

Hotel near The Beach

Business Hotel

Accessible Hotel

Hotel with Outdoor Pool

Room Types
1 King Bed Poolside The spacious double room provides air conditioning, a private entrance, a terrace with pool views as well as a private bathroom featuring a shower. The unit offers 1 bed.

1 King Bed The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

1 King Bed Pool View The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a wardrobe, a safe deposit box as well as pool views. The unit has 1 bed.

1 King Bed Ocean View This double room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, a wardrobe and a safe deposit box. The unit has 1 bed.

2 Queen Beds Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

2 Queen Beds Pool View Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a wardrobe, a safe deposit box as well as pool views. The unit offers 2 beds.

Guest Reviews
7.3
Good
Location
Verdanza Hotel boasts a prime location that guests consistently praise for its proximity to key areas. The hotel's placement near the airport and beach makes it incredibly convenient for travelers. The central location also ensures that everything one might need, from restaurants to shops and entertainment, is within walking distance. Many reviews highlight the easy access to Isla Verde Street, a bustling area filled with dining options, grocery stores and pharmacies. Additionally, the hotel is located in a vibrant tourist zone, offering quick access to beautiful sections of the beach and a variety of attractions. Overall, guests appreciate the combination of comfort, cleanliness and the superb, top-notch location that enhances their stay.

Breakfast
Verdanza Hotel offers a breakfast experience that generally receives positive feedback from guests. Many appreciate the good value and quality of the breakfast buffet with some describing it as delicious, plentiful and outstanding. The traditional American breakfast, offered at the hotel, seems to satisfy a broad range of tastes. Guests particularly praise the breakfast restaurant staff for their service and attention.

However, opinions do vary. A few guests express dissatisfaction with the breakfast quality, highlighting issues such as limited variety in the buffet, messy tables and unsatisfactory fruit juice. Some also find the breakfast prices to be excessive.

A frequent mention is that breakfast is not always included in the room rate, prompting guests to explore other local options within walking distance, like Panaderia España, which is noted for its great food and good coffee.

Overall, while some areas for improvement exist, many guests have enjoyed the breakfast offerings at Verdanza Hotel, thanks to the combination of good food and commendable service.

Dinner
The Verdanza Hotel offers a delightful dining experience that has left many guests raving about its excellent food and service. The main restaurant stands out, serving delicious meals that include divine brick oven pizzas. Drinks complement the high-quality food well with many reviews noting the beverages as very good.

The staff at the restaurant receive high praise for their friendly and familial service, enhancing the overall dining experience. Meal prices are considered affordable, providing good value for the quality offered. The breakfast service is also highlighted with guests enjoying both the buffet breakfast and the coffee from the little shop.

While one review mentioned poor food at the breakfast spot, most guests found the breakfast and coffee to be satisfactory.

For a special note, the hotel's Verase restaurant has been described as a pure pleasure, enticing guests to dine there multiple nights during their stay. A small quibble for some was that the coffee shop could benefit from extended hours. Despite this, the overall sentiment towards dining at the Verdanza Hotel is highly positive, making it a noteworthy culinary destination within the hotel’s offerings.

Rooms
Verdanza Hotel offers a blend of experiences when it comes to its rooms. Positively, some guests appreciate rooms with pleasant views, like those overlooking the pool and find the rooms to be cozy and comfortable. Additionally, the hotel is noted for its accessibility features like accessible bathrooms, a gym, pool, parking and restaurant, which can be advantageous for guests with disabilities. The treatment by the staff has been commendable and amenities like clean towels and a comfortable bed add to the welcoming environment. Guests have also raved about facilities like the Coffee Shop.

However, there are considerable drawbacks as well. Many reviews highlight that the rooms are quite small and outdated with recurring issues such as broken fixtures, mold, humidity, faulty air conditioning and poor lighting. Cleanliness is a frequent concern with multiple mentions of dirty rooms, stained bathtubs and even cockroach sightings. The bathrooms are often described as cramped and poorly maintained with broken tiles and plumbing issues. Additionally, some guests have had problems with room maintenance, including missed cleaning services and insufficient amenities like towels, hairdryers and coffee makers.

Overall, while the Verdanza Hotel has some strengths in terms of staff treatment and certain amenities, it faces significant criticism for room conditions and cleanliness, indicating a need for urgent renovation and better housekeeping protocols.

Beds
The Verdanza Hotel offers a mixed experience when it comes to their beds. Many guests found the beds to be comfortable with some even describing them as extremely comfortable and among the best they have slept in at a hotel. However, there are frequent complaints about small bed sizes with guests noting that the beds are labeled as doubles but are too small to share.

Comfort is not consistent across all rooms; some reviewers reported very soft pillows, thin bed sheets and uncomfortable mattresses. There's also mention of poor bed quality with issues such as beds making noise when moved, old bedding and sheets feeling like cardboard. Additionally, the hotel seems to struggle with housekeeping, as sheets are reportedly changed only once during a stay.

Overall, the bed experience at Verdanza Hotel varies widely with some guests finding it satisfactory while others encountered significant issues.

Cleanliness
Verdanza Hotel presents a mixed bag when it comes to cleanliness, according to guest experiences. Many reviews highlight that common areas such as the lobby and main areas are very clean and well-maintained. The pool area, a key attraction of the hotel, also receives positive remarks for its cleanliness with guests appreciating the clean and accessible facilities.

However, the rooms tell a different story. While some guests found their rooms clean and comfortable, others reported significant issues with cleanliness, ranging from dusty ceilings and stained sheets to moldy bathrooms and cockroaches. Several mentions of dirty bathrooms, stained towels and a pervasive smell of humidity indicate inconsistent housekeeping standards. Maintenance also appears to be lacking, as some guests experienced plumbing issues and broken fixtures that were not promptly addressed.

Overall, while the hotel's common areas and facilities might provide a clean and pleasant environment, the inconsistencies in room cleanliness and maintenance seem to detract from the overall guest experience.

Staff
Verdanza Hotel's staff consistently receive high praise for their friendliness and helpfulness with numerous guests highlighting their positive interactions with everyone from the front desk staff to the bartenders. The attentive and accommodating nature of the staff is frequently noted, suggesting a culture of excellent customer service throughout the hotel. Names like Billie (or Billy) are specifically mentioned as being particularly exceptional. Guests also appreciate the efficient and prompt service with quick resolutions to room issues and needs being addressed without delay.

The hotel's welcoming atmosphere is complemented by the polite and courteous demeanor of the staff, making check-ins and general interactions pleasant. Additionally, the restaurant and cafeteria staff have been commended for their excellent service. Across several reviews, the staff's ability to treat guests with kindness and to handle problems swiftly and effectively stands out.

However, there are some recurrent issues highlighted in the reviews. A few guests experienced poor communication between staff and management and occasional lapses in housekeeping services. Instances of unfriendly behavior by specific staff members, particularly in the bar and during check-in, were also reported. Moreover, several reviews pointed to a lack of preparedness for large groups and inconsistent room cleaning policies.

Overall, while the Verdanza Hotel staff generally impress with their friendliness and service, there are areas requiring improvement to ensure a consistently positive experience for all guests.

Wi-Fi
Verdanza Hotel offers complimentary WiFi access, a feature frequently appreciated by guests. However, while the WiFi is included and free, guests have noted varying experiences with its reliability. Positive comments highlight the availability of good WiFi signal in certain areas, allowing for a satisfactory online experience. Despite these positives, there are several remarks about inconsistent and slow speeds, particularly on higher floors like the 8th. Some guests found the WiFi service confusing or experienced disconnections, which suggests that while free WiFi is a perk, it consistently falls short of guest expectations for a seamless and robust connection throughout the hotel.

Gym
The gym at Verdanza Hotel is highly accessible and includes a fitness area with essential equipment, covering all workout needs. Guests consistently mention a clean environment and a well-equipped fitness center. The gym's facilities cater well to fitness enthusiasts, providing a satisfactory experience overall. A highlight for many is the exceptional view from the gym, which adds to the workout experience.

Pool
Verdanza Hotel boasts a well-maintained and inviting swimming pool area that captures the attention of many guests, particularly those with families. The pool is consistently described as being in excellent condition and well-cleaned, ensuring a pleasant experience for swimmers. One of the highlights is the ample space and good temperature of the water, providing a comfortable setting for all age groups to enjoy.

The pool area charms visitors with its scenic beauty, highlighted by well-maintained green spaces that offer a serene backdrop. Activities abound with various water games and sprinklers delighting the children, while adults can relax in the jacuzzi or at the pool bar. This thoughtful design caters to all with dedicated kids' pools ensuring the little ones have their own safe and fun environment to splash around in.

Despite these positive aspects, a few guests noted that the pool could feel crowded during peak times and suggested it might be on the smaller side for the hotel’s capacity. However, these minor issues do not overshadow the generally high praise for the pool’s condition and the engaging activities provided.

In summary, Verdanza Hotel's pool area scores highly for its cleanliness, family-friendly facilities and beautifully maintained surroundings, making it a favorite spot for guests looking to relax or have fun under the sun.

Beach
Verdanza Hotel boasts an enviable location just a short walk from the beach. Guests frequently highlight the hotel's excellent proximity to the shoreline with many noting that it takes merely a couple of minutes to reach the sands. The ease of access to the beach is a standout feature with direct access mentioned several times. This convenient closeness allows for beautiful beach walks and scenic views, making it an appealing choice for those who enjoy spending time by the sea.

The location isn't just advantageous for beachgoers; it's also praised for its accessibility to local stores, restaurants and various food centers, all within walking distance. This makes staying at Verdanza Hotel a practical option for travelers who prefer to explore the area on foot without needing to rely on taxis. Additionally, the hotel's placement near one of the most stunning parts of the beach adds to its charm.

Overall, the blend of quick beach access and nearby amenities make Verdanza Hotel a compelling choice for those looking to enjoy both the tranquility of the beach and the convenience of urban attractions.

Parking
The 'Verdanza Hotel' offers a range of parking options that generally meet guests' needs. Many reviews highlight the convenience and sufficiency of parking spaces with several guests appreciating that parking was reasonably priced and sometimes even included in reservations. Accessible parking is available and often included as well. However, some reviews note that parking is not always included in the price and may come with additional fees, which can sometimes be expensive. There have been occasional issues with parking availability and unexpected costs, but overall, most guests find the parking service satisfactory and affordable.

Family
Verdanza Hotel consistently receives high praise for its family-friendly atmosphere and services, making it an ideal destination for those traveling with children. The hotel features numerous amenities specifically designed for families, such as dedicated family and kids zones, splash pads and a variety of children's play areas. Guests highlight the family pool area and family-oriented services that cater to both parents and children, ensuring a comfortable and enjoyable stay for all ages.

The environment is particularly suited for family vacations, providing a welcoming atmosphere where both kids and adults can relax and have fun. Parents appreciate the hotel's thoughtful family-friendly rooms and family-oriented zones, which are perfect for spending quality time together. Kids have ample opportunities to play and explore in safe, designated areas.

Overall, Verdanza Hotel creates a great family environment, ensuring that all members, from toddlers to adults, have a memorable and pleasant stay. While there is a brief mention of cold breakfast options, the positive feedback overwhelmingly focuses on the many benefits that make it a top choice for family vacations.

3 Star
Located in the vibrant locale of Isla Verde, Verdanza Hotel is an inviting property that offers a quintessential three-star experience. Despite being rated as a three-and-a-half star venue, the hotel is often described as clean and well-maintained, meeting the expectations for its star category. Reviews consistently mention that for a standard three-star hotel, Verdanza provides good value and quality of service. However, some guests note that the rates can be quite steep, more akin to those of a five-star establishment, which might be a consideration for budget-conscious travelers. Overall, Verdanza Hotel is an affordable choice for those seeking standard three-star accommodations in a prime location.

Outdoor Pool
The Verdanza Hotel’s outdoor pool area has drawn a lot of praise from guests for its superb and spacious layout. Many reviews highlight the beauty and cleanliness of the pool and hot tub, which are open until 11 PM, making it a delightful spot for late-night relaxation. The temperature of the pool is often described as wonderful, ensuring a pleasant swimming experience even on rainy days. In addition to the main pool, there is a water park area for kids, though it occasionally has maintenance issues.

Guests have appreciated the nice lounge chairs provided for tanning and found the poolside atmosphere relaxing. The facilities, including the pool, are generally well-regarded with the cleanliness, service and overall hotel amenities getting high marks.

However, a few areas for improvement have been mentioned. There are occasional complaints about the water jets being dirty and some black soot or soil on the pool floor. The need for more maintenance in these aspects has been noted. Additionally, the pool is considered too small for the hotel’s capacity and the lack of umbrellas around the pool area is a minor drawback for some guests.

Overall, the Verdanza Hotel’s outdoor pool area earns high praise for its excellent amenities and relaxing ambiance, although there are some minor maintenance issues and size considerations to be aware of.


Yes, Verdanza Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Verdanza Hotel.

Yes, Verdanza Hotel welcomes dogs.

No, parking facilities aren't available at Verdanza Hotel.

Yes, Verdanza Hotel has a gym.

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