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Summary of reviewsHotel Florida in San Lorenzo de El Escorial is widely praised for its prime location, nestled in the heart of town and mere meters away from the historic El Escorial Monastery. Its setting offers guests breathtaking views and easy access to vibrant dining areas, cafes, bars and local attractions, contributing to both leisure and convenience. The hotel is frequently commended for its clean, comfortable and tranquil environment, making it an ideal base for both short and long stays.
The hotel's rooms are typically spacious and clean with many guests noting the excellent views of the monastery. Junior suites, in particular, are highlighted for their ample space and luxurious touches like large bathrooms and jacuzzis, although some reviews mention inconsistent maintenance and outdated facilities. Positive remarks often include the size and comfort of the beds, despite occasional issues with double beds consisting of two single beds tied together. The cleanliness of the rooms and common areas is generally lauded, although some areas could benefit from better upkeep and modernization.
Hotel Florida's breakfast service receives mixed reviews. While some guests find it delicious and satisfying, others feel that it lacks variety and quality, describing it as limited and basic. The steakhouse restaurant, however, is consistently praised for its excellent food, contrasting with more varied feedback about the cafeteria's offerings. Service in dining areas is sometimes noted for quick and friendly staff, but issues like early closures and limited options for late diners can detract from the experience.
The staff at Hotel Florida are frequently recognized for their friendliness, professionalism and attentiveness. The reception staff particularly stand out, often going above and beyond to ensure a pleasant stay. However, a few guests report less satisfactory experiences with restaurant waitstaff, indicating isolated communication lapses.
The hotel offers reliable WiFi with most guests noting good connectivity. It is also deemed family-friendly with adequate amenities for children and positive feedback from families who found the accommodations comfortable and the staff helpful.
Hotel Florida welcomes dogs warmly, ensuring a stress-free stay for pet owners with thoughtful touches like comfy beds and treats for pets. However, some guests find the pet supplement cost high and wish for clearer communication regarding this fee.
Overall, Hotel Florida is a solid three-star choice, providing good value with its comfortable and well-located accommodations. While some areas could use updates, particularly in dining services and room amenities, the positive aspects of spacious rooms, commendable staff service and pet-friendliness make it a reliable option for travelers. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
3-Star Hotel
Room Types
Double or Twin RoomThis air-conditioned room offers a TV and a private bathroom.
Superior Double RoomThis air-conditioned room offers a balcony, a double bed, TV and a private bathroom with a bath or hydromassage shower.
Junior SuiteThis air-conditioned junior suite offers a king-size bed and views of the monastery. It has a TV and a private bathroom with a spa bath. Some rooms have a balcony while others feature dormer windows.
Single RoomThe single room provides air conditioning, a minibar, as well as a private bathroom featuring a hairdryer. This single room features a safe deposit box, heating and a TV. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Hotel Florida boasts an undeniably prime location in San Lorenzo de El Escorial. Nestled right in the heart of the town, the hotel is perfectly positioned just meters away from the historic El Escorial Monastery, offering guests breathtaking views of this iconic landmark from the comfort of their rooms. The centrality of the location places visitors close to vibrant dining areas, cafes, bars and local attractions, making it an ideal spot for both leisure and convenience. The proximity to the main leisure points, bus station and local services such as shops and restaurants enhances the convenience for guests looking to explore. The location is consistently praised for being exceptionally clean, comfortable and tranquil, making it not only perfect for sightseeing but also for a restful stay. Whether traveling for a quick visit or a longer vacation, Hotel Florida’s strategic and picturesque setting provides an unbeatable base to experience the charm and heritage of El Escorial.
Breakfast
Hotel Florida's breakfast experience has garnered varied feedback from its guests, balancing both commendable and critical points. Positive aspects highlight that many found the breakfast delicious with mentions of tasty coffee and abundant servings. Specific praises note that breakfast was complete with options like toast, pastries and coffee being appreciated. Friendly and attentive service from the staff has also been positively noted, adding to a good morning experience for some.
On the other hand, detractors pointed out several areas for improvement. The variety and quality of the breakfast offerings received criticism, described as limited and basic with some guests finding it monotonous and not up to continental standards. Issues raised include poor organization, delayed service times and the lack of a buffet, which some guests missed. For those with early schedules, the late start time of breakfast proved inconvenient. High costs for what's provided, along with occasional understaffing, further detracted from the overall experience.
While there were standout moments for a few with mentions of excellent and good breakfast experiences, the overarching sentiment suggests that Hotel Florida could benefit from diversifying and enhancing its breakfast service to meet a wider range of guest expectations.
Dinner
Hotel Florida's dining options seem to have varied reviews from guests, placing a distinct spotlight on the steakhouse restaurant, which repeatedly garners praise for being magnificent and very good. On the contrary, the hotel’s cafeteria generates mixed feelings. While guests appreciate the good service and affordability, some critic highlights include the suggestion that the quality of breakfast and dinner could be improved. There are also concerns about the food quality with some remarks about food arriving cold and not meeting expectations, as well as causing stomach discomfort.
Though service in the cafeteria is occasionally commended, the overall impression of the food offered at the hotel is less favorable. Guests also mention a lack of dining options late at night with the kitchen closing earlier than expected and a notable absence of dinner options post 10 PM. The hotel’s policies around dining times may pose inconvenience for late arrivals or those looking for a meal after a certain hour.
Moreover, parking nearby is limited and comes at a cost and noise disruptions from late-night festivities outside the hotel can be bothersome. Overall, the dining experience at Hotel Florida has highlights such as the excellent steakhouse, but also areas that need notable attention and improvement.
Rooms
Hotel Florida offers a range of spacious and comfortable rooms with many guests highlighting the spectacular views of the El Escorial Monastery. Junior suites are particularly praised for their ample space and luxurious touches, including large bathrooms and sometimes even jacuzzis, although maintenance can be inconsistent. Rooms are generally described as clean and well-equipped, albeit with some needing renovations and better soundproofing due to noise from neighboring rooms.
Common positive remarks include the size of the rooms, comfortable beds and the overall cleanliness. Many rooms feature beautiful views and good lighting, enhancing the stay for many visitors. However, several guests felt that aspects of the rooms, such as furniture and bathroom facilities, appeared outdated and in need of refurbishment. Issues like small televisions, faulty air conditioning and limited amenities like a minibar were also noted.
While many rooms are comfortable and offer a cozy atmosphere, some reviews mention a lack of attention to detail in cleanliness and maintenance. The hotel’s facilities are seen as a bit old and there are recurring mentions of the need for better soundproofing.
In summary, Hotel Florida garners positive feedback for its spacious, clean rooms and fantastic views, though it faces criticism for outdated facilities and occasional lapses in maintenance and cleanliness. Guests looking for a comfortable stay with beautiful views will likely find it satisfactory, provided they manage expectations regarding the state of some of the older rooms and amenities.
Beds
The beds at Hotel Florida receive a mix of feedback from guests, but primarily positive remarks about comfort and size. Numerous reviews highlight that the beds are very comfortable, large and equipped with good bedding, contributing to a pleasant and restful stay. Words like huge, spacious and super comfortable frequently appear in descriptions.
However, some common issues are noted, particularly with double beds. Many guests express dissatisfaction with double beds that are, in fact, two single beds tied together, which tend to separate during the night. There are also mentions of mattresses being too soft or too hard for some guests’ preferences and pillows receiving mixed reviews with some finding them uncomfortable or made of foam sponge pieces.
Cleanliness of the beds generally receives positive feedback, although a few instances point out specific problems like brown stains or mismatched sheets. Some guests also mention that the beds have wheels, causing the mattresses to move slightly and the unnecessary noise from the cleaning staff is disruptive.
Overall, while there are a few areas for improvement, the majority of guests find the beds at Hotel Florida to be comfortable, spacious and conducive to a good night's sleep.
Cleanliness
When it comes to cleanliness, Hotel Florida presents a mixed bag, though predominantly skewing positive. Guests frequently commend the hotel for being very clean, tidy and comfortable with many pointing out spotlessly clean rooms and facilities. The cleaning staff often receive praise for their exemplary service and warm, attentive demeanor, an aspect that enhances the overall guest experience. Immaculate rooms and well-maintained common areas are recurring notes, making the hotel a pleasing choice for cleanliness-conscious travelers.
However, some guests reported inconsistencies, mentioning issues such as older decor not matching photos, occasional dirty bathrooms and missed spots like soap residue in bathtubs and hair in sinks or on beds. Preventative cleaning measures sometimes fall short, as suggested by reports of blackened curtains, rusty bathtubs and even blood stains on sheets. Although many rooms are described as clean and comfortable with a charming older decor, some areas require more attention and modernization.
Overall, while the majority of reviews highlight a high standard of cleanliness, certain lapses indicate room for improvement, especially in thoroughness and regular upkeep of all room and bathroom details.
Staff
Hotel Florida's staff leave a lasting positive impression on their guests, characterized by their friendliness, professionalism and attentiveness. The reception staff particularly stand out for their warm and helpful demeanor, often going above and beyond to ensure a pleasant stay for their visitors. Instances of employees resolving issues promptly were noted, showcasing their dedication and attention to detail.
The hospitality at the hotel is frequently praised with many guests mentioning the kindness and welcoming nature of nearly all the staff members, from the reception to the cleaning crew. The staff's service is highlighted as superb, professional and accommodating, making guests feel at home.
However, there were a few mentions of less satisfactory experiences, particularly with some of the restaurant waitstaff and occasional lapses in communication. Despite these isolated incidents, the overall sentiment suggests a highly positive experience with Hotel Florida's staff, emphasizing their exceptional service and warm hospitality.
Wi-Fi
Hotel Florida offers a generally reliable WiFi experience with many guests noting good signal strength and excellent connectivity. The WiFi service was described by some as perfect, working without issues. However, there have been instances where guests encountered problems, such as no internet access or spotty connections, which reportedly were addressed promptly by the hotel's administrator. While there are isolated reports of limited or non-existent WiFi, the overall feedback leans towards positive, indicating that most visitors had a satisfactory internet experience during their stay.
Family
Hotel Florida offers a range of family-friendly services that ensure a comfortable stay for guests with children. The accessible, family-oriented rooms and good furniture services make it a convenient choice for families. Guests have shared positive experiences, mentioning that even larger families, such as a family of four, found the accommodations comfortable and the staff wonderful. Children particularly enjoyed the suite, contributing to a delightful stay. Parents with young children noted that the hotel provided adequate amenities like cribs, ensuring the baby was well taken care of. Despite a few minor issues, such as the lack of an access ramp to the hotel and a possible cleanliness concern, the overall experience has been favorable for family gatherings in a beautiful place.
3 Star
Hotel Florida is a solid choice for travelers seeking a three-star accommodation. Guests appreciate the good value it offers, highlighting the quality/price ratio as a positive aspect. The hotel's location is considered good for a three-star establishment, making it convenient for exploring the area.
The staff receives frequent praise for their friendliness and quick responses to any issues, such as quickly moving guests to another room when problems arose. Cleanliness is also a notable upside, consistently mentioned in the reviews.
In terms of amenities, the hotel provides standard three-star services and basic facilities, including a small gym that guests find reasonably priced. Rooms are generally described as comfortable and light with beds that are easy to separate if needed.
However, some aspects suggest that the hotel could use updates and renovation to meet typical three-star expectations more consistently. While some guests find the hotel lovely and very comfortable, others feel the furnishings are outdated and in need of refurbishment. Breakfast has received mixed reviews and parking is cited as a challenge, though staff do provide helpful advice on this front.
Overall, Hotel Florida is seen as adequate and suitable for its price range, delivering on the basic expectations of a three-star hotel.
Dog Friendly
Hotel Florida warmly welcomes dogs, ensuring a pleasant experience for both pets and their owners. Many reviews highlight the thoughtful touches provided for four-legged guests, such as comfy beds, food and water bowls and delightful treats upon arrival. The hotel's pet-friendly policy allows dogs in rooms, though there are specific rules to follow, like not allowing pets on beds.
Guests appreciated the welcoming atmosphere and special gestures provided for their dogs, making their stay enjoyable and stress-free. Despite the positive experiences, some guests felt that the €18 supplement per pet was high and wished this cost had been more clearly communicated in advance.
Overall, Hotel Florida is well-regarded for its pet-friendly amenities and services, ensuring pets feel as welcome as their human companions.
No, Hotel Florida doesn't have any pool.
No, a spa isn't available at Hotel Florida.
Yes, Hotel Florida welcomes dogs.
No, parking facilities aren't available at Hotel Florida.