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Summary of reviewsHotel Toliman is lauded for its exceptional location, offering a serene escape by the picturesque Lake Atitlan in San Lucas. The hotel's proximity to the main dock makes it a convenient starting point for exploring nearby villages with guests frequently praising the beautiful grounds, excellent facilities and stunning lake views. The friendly and helpful staff further enhance the stay, seamlessly coordinating tours and activities.
Breakfast at Hotel Toliman stands out as a highlight with many guests describing it as delicious and among the best they experienced in Guatemala. Generous portions, plenty of coffee and the unique charm of watching hummingbirds at the feeders contribute to a delightful morning meal. Despite some minor mentions of limited menu variety, the overall reception is overwhelmingly positive.
Dinner offerings also receive commendation for their fantastic quality and the use of fresh produce from the hotel’s vegetable garden. Guests appreciate the excellent ambiance and beautiful views while dining. Although there are minor suggestions for improvement in food quality and variety, the majority of guests enjoy their dining experiences.
Rooms are generally clean and comfortable, equipped with good WiFi and hot showers. However, some rooms are notably small with tiny bathrooms and bedding quality could see improvements. Noise from the street can be a concern for light sleepers. Nonetheless, the accommodations meet expectations, providing a sufficient and cozy stay.
The standout element of Hotel Toliman is its exceptional staff. Guests consistently praise the team for their friendliness, attentiveness and willingness to help. From the welcoming reception to diligent gardeners and efficient waiters, every member of the staff contributes to a high standard of hospitality.
The pool area is another pleasant feature, described as fantastic and enjoyable, nestled within a well-maintained garden. Although the pool is unheated and occasionally too cold, it remains a favored spot for relaxation. The addition of amenities like kayak rentals enhances the overall guest experience.
In summary, Hotel Toliman offers a tranquil retreat with exceptional service, beautiful surroundings and delightful dining experiences. While there are minor areas for improvement, the positive aspects—particularly the location, staff and dining—make it a recommended destination for visitors to Lake Atitlan. Show more
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Hotel Taking Steps Towards Sustainability
The management is committed to environmental sustainability, utilizing septic tanks, responsible garbage disposal, and composting organic waste for their garden. They encourage mindful water and electricity usage and use solar panels for the pool.
Hotel for Honeymoon
Located near Lake Atitlán, this hotel offers a romantic getaway with its swimming pool, restaurant, and hammocks just off the shores of the lake. It's perfect for couples seeking relaxation and natural beauty.
Family Friendly Hotel
Hotel Toliman offers an outdoor pool and an on-site restaurant with organic food, making it a relaxing choice for families. It offers amenities suitable for families.
Dog Friendly Hotel
This hotel permits pets, making it an accommodating choice for guests traveling with dogs. Located in San Lucas Tolimán, it offers a comfortable stay.
Hotel with Parking
This hotel includes parking and comfortable accommodations, making it a practical choice for travelers with cars.
Small Hotel
This family-run hotel in San Lucas Tolimán is built on the grounds of a former coffee factory, giving it a rustic and comfortable charm. The hotel's smaller size ensures personalized service and a cozy atmosphere.
Hotel with Heated Pool
The hotel provides a solar heated swimming pool, a plunge pool, and a pool with a view. This offers a heated swimming option with scenic surroundings and includes access to kayaks.
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Outdoor Pool
Room Types
One-Bedroom SuiteThe pool with a view and fireplace are the special features of this suite. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite is furnished with a desk and a seating area and provides a dining area, a wardrobe and garden views. The unit offers 1 bed.
Twin RoomGuests will have a special experience as the twin room provides a pool with a view. Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. Among the room amenities are a seating area, a dining area, a wardrobe as well as a patio and garden views. The unit offers 2 beds.
Quadruple RoomThis quadruple room has 3 double beds and 1 single bed, and features a patio and seating area.
Junior SuiteThis suite features a pool with a view. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite is furnished with a desk and a seating area and provides a dining area, a wardrobe and garden views. The unit offers 1 bed.
Standard King RoomThis double room's special feature is the pool with a view. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Among the room amenities are a seating area, a dining area, a wardrobe as well as a patio and garden views. The unit offers 1 bed.
Small Double RoomThis double room's special feature is the pool with a view. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Among the room amenities are a seating area, a dining area, a wardrobe as well as a patio and garden views. The unit offers 1 bed.
Deluxe Family RoomThis family room's standout features are the pool with a view and fireplace. Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. Among the room amenities are a seating area, a dining area, a wardrobe as well as a patio and mountain views. The unit offers 3 beds.
Guest Reviews
8.9
Excellent
Location
Hotel Toliman boasts a superb location perfect for anyone visiting the picturesque Lake Atitlan. Nestled in the tranquil, less commercialized town of San Lucas, this hotel offers a serene escape, untouched by mass tourism. Guests appreciate its proximity to the main dock and jetty, making it an ideal starting point for boat tours to explore nearby villages. The hotel is lauded for its beautiful grounds, excellent facilities and fantastic lake views that create a perfect backdrop for relaxation. Friendly staff enhance the experience with their helpfulness, ensuring guests can quickly coordinate tours and activities. While access to the town can be slow due to deteriorated roads, the peaceful and picturesque setting more than compensates for this minor inconvenience.
Breakfast
Hotel Toliman has garnered praise for its breakfast offerings, which guests frequently describe as excellent and delicious. Many highlight the breakfast as one of the best they had during their travels in Guatemala. The breakfast is noted for being very good with plenty of coffee and generous portions, providing sufficient, varied and tasty options. Although some mention the breakfast menu lacks variety, this does not diminish the overall positive reception.
Additionally, guests appreciate the unique touches, such as the enjoyment of watching hummingbirds at the feeders while dining, adding a special charm to their morning experience. The combination of a good breakfast and appealing green areas contributes to the pleasant atmosphere of the hotel's dining experience. Despite minor criticisms, the consensus remains that Hotel Toliman serves a high-quality breakfast that enhances the overall stay of its guests.
Dinner
Dinner at Hotel Toliman has received generally positive feedback from guests. The quality of the food is often highlighted as fantastic with the à la carte dinner praised for its excellent cuisine. Many enjoyed the delicious meals and exceptional drinks. The restaurant's ambiance is enhanced by a beautiful view and guests appreciate that a large vegetable garden on the premises supplies fresh produce for the kitchen.
However, a few criticisms include the need for improvement in food quality and some guests experienced stomach issues. Additionally, while the cuisine is good, the menu lacks variety. Overall, guests seem to delight in the dining experience at Hotel Toliman with room for some minor enhancements.
Rooms
Hotel Toliman has received a mix of feedback regarding its rooms, highlighting some commendable aspects and areas for improvement. Guests frequently mention that the rooms are clean and comfortable with some even describing them as sweet. The availability of good WiFi and a comfortable sitting area are additional positives appreciated by the visitors. One of the standout features noted is the provision of a hot shower, ensuring a warm and pleasant experience.
However, recurrent critiques point out that many rooms are extremely small with mentions of tiny bathrooms as well. There's also feedback regarding poor bedding quality and the need for overall room quality improvement. Additionally, some rooms are located next to the street, making noise a potential issue for light sleepers. Though the rooms are often described as adequate and matching their descriptions, potential guests should be prepared for compact spaces and consider noise levels if sensitive to street sounds.
Beds
Nestled in a picturesque setting, Hotel Toliman offers guests comfortable rooms that ensure a pleasant stay. Despite some mentions of the beds being on the harder side and a few guests finding them less than super comfortable, many have found the beds to be adequate for a night's rest. While there is room for improvement in bed quality, the overall room comfort has been appreciated by visitors. For those placing high importance on mattress softness, it might be advisable to consider personal preferences before booking.
Staff
At Hotel Toliman, one feature consistently stands out in guest reviews: the exceptional staff. Guests frequently praise the team for being very friendly, attentive and always willing to help. Whether it’s the welcoming faces at reception like Brandon, who is noted for his helpfulness or the efficient waiters and diligent gardeners, every member contributes to a pleasant stay.
Visitors often remark on the staff's kindness, thoughtfulness and ability to accommodate various needs, which sets a high standard for hospitality. The attention to detail, clear communication from office staff and the overall excellence in service consistently receive commendation.
From Manuel to the hardworking bar staff, everyone seems to go above and beyond to ensure guests feel well taken care of. The combination of friendly and attentive service with a helpful and accommodating attitude makes staying at Hotel Toliman a truly enjoyable experience.
Pool
Hotel Toliman's pool area receives a lot of praise for its overall ambiance and the surrounding well-maintained garden. Guests frequently describe the pool and garden as fantastic, pleasant and enjoyable spaces to relax. The pool is noted for being clean and of a sufficient size for an enjoyable swim. Some found the pool to be very cozy. Additionally, the gym and pool area are highlighted as great places to spend time with the convenience of being able to rent kayaks adding an extra perk for guests.
However, a few reviews mention that the pool is unheated and can be too cold with one comment about the pool not being clean at a particular time. Despite these occasional drawbacks, the positive aspects seem to dominate the guest experiences, making the pool area a generally pleasant feature of the hotel.
Yes, Hotel Toliman has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel Toliman.
Yes, Hotel Toliman welcomes dogs.
Yes, parking facilities are available at Hotel Toliman.