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Summary of reviewsHotel Diego de Almagro San Pedro De Atacama offers a highly regarded stay primarily due to its outstanding location right in the heart of San Pedro de Atacama. Nestled near Caracoles Street and just a few minutes' walk from the main square, the hotel serves as an excellent base for exploring local shops, restaurants and attractions, while also providing a serene and tranquil environment.
Breakfast at the hotel is often praised for its variety, quality and the ability to keep guests energized for their day, especially those heading out on early tours. Despite some suggestions for more dietary options and improvements in organization, the breakfast generally exceeds guest expectations.
The hotel's dinner experience receives mixed reviews. When open, the restaurant offers a cozy atmosphere with good food and knowledgeable staff, especially commended for their wine recommendations. However, challenges with limited service hours, closed restaurants and high prices detract from the overall dining experience.
Guest rooms are typically noted for their spaciousness, comfort and cleanliness. While some rooms have been updated and provide pleasant stays, others are described as outdated and in need of better maintenance. Issues with heating, cooling, soundproofing and bathroom facilities are areas guests have pointed out for improvement.
Cleanliness across the hotel is generally commendable with the housekeeping staff ensuring rooms and common areas are well-maintained daily. However, some areas, like bathrooms and carpets, sometimes require more detailed attention to meet higher standards.
The staff at the hotel receive mostly positive reviews for their politeness, friendliness and helpfulness. The reception team, including notable mentions of Paola and the housekeeping staff significantly enhance the guest experience. However, occasional reports of unhelpful and poorly trained staff highlight the need for consistent service quality.
WiFi connectivity is a notable downside with guests frequently pointing out the lack of stable and strong signal in rooms and common areas. This service inconsistency can be frustrating for those expecting reliable internet access.
The pool area is a favorite among guests, appreciated for its spaciousness and cleanliness, despite some comments about the cold water temperature. The pleasant arrangement of the surrounding patio and common areas adds to the relaxation experience.
Parking facilities are praised for their abundance, spaciousness and security, which are highly convenient for visitors traveling by car. The parking options significantly contribute to a positive experience by providing ease of access and peace of mind.
Families find the hotel highly accommodating with spacious family rooms and a welcoming atmosphere that caters to both adults and children. Despite minor inconveniences such as pool temperature during cooler weather, the hotel is viewed as ideal for family vacations.
Finally, the beds are generally considered comfortable, contributing positively to the sleeping experience. However, there are suggestions for updating older, softer mattresses to cater to all preferences and ensure even greater comfort.
Overall, while improvements in areas like room maintenance, service consistency and WiFi are needed, Hotel Diego de Almagro San Pedro De Atacama provides a well-located, clean and comfortable stay that is especially suitable for families and visitors exploring the vibrant town of San Pedro de Atacama. Show more
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Categories
Family Friendly Hotel
This hotel offers standard amenities and comfortable lodging for families visiting San Pedro de Atacama. It provides a reliable base for exploring the region.
Hotel with Swimming Pool
This hotel features a refreshing outdoor swimming pool, ideal for cooling off in the desert heat. It offers a family-friendly environment.
Outdoor Pool
Hotel with Parking
This hotel offers free private parking directly on site. The availability of on-site parking ensures ease of access for guests.
Hotel with Outdoor Pool
The hotel features an outdoor pool and also includes a children's pool. A swimming pool facility is available.
Hotel Taking Steps Towards Sustainability
4-Star Hotel
Room Types
Superior Double Room with Two Double BedsLarger room with a queen-size bed.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room provides a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Standard Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Superior Queen RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit has 1 bed.
Triple Room with BathroomFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room features a wardrobe and a flat-screen TV with cable channels. The unit has 3 beds.
Quadruple Room with BathroomOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room offers a wardrobe and a flat-screen TV with cable channels. The unit has 4 beds.
Family Room with BathroomOffering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room offers a wardrobe and a flat-screen TV with cable channels. The unit has 5 beds.
Guest Reviews
7.7
Good
Location
Nestled right in the heart of San Pedro de Atacama, Hotel Diego de Almagro San Pedro De Atacama boasts a highly praised location that guests find unbeatable. Its proximity to Caracoles Street, the primary pedestrian walkway of the town, makes it a fantastic base for exploring the vibrant local shops, restaurants and tourism agencies. Being situated just a few minutes' walk from the main square and the downtown area, guests can easily navigate the city's attractions on foot.
The hotel's location is not only convenient for its closeness to the town’s hotspots but also offers a tranquil setting, providing a perfect balance between accessibility and relaxation. With its central position, visitors can efficiently plan day trips and tours, knowing they are steps away from their accommodations. This prime spot also means that guests are only a short stroll from the lively hub of the village without sacrificing peace and quiet.
Overall, the hotel’s location is frequently highlighted as its most outstanding feature with many reviews describing it as perfect, amazing and exceptional. Whether you’re looking to delve into the bustling local life or relax in a serene environment, the Hotel Diego de Almagro’s strategic placement makes it an ideal lodging choice in San Pedro de Atacama.
Breakfast
Guest reviews of the breakfast at Hotel Diego de Almagro San Pedro De Atacama consistently highlight its excellence and variety. Most guests described the breakfast as very good with commendable variety and completeness. Phrases like excellent breakfast, delicious breakfast and great and tasty breakfast were frequently mentioned. The breakfast buffet was appreciated for its hot dishes, pastries and a mix of sweet and savory options. Guests noted that the breakfast was fulfilling and sufficient to keep them energized until late afternoon, making it convenient for those embarking on early tours.
Despite overwhelmingly positive feedback, a few reviews pointed out areas where the breakfast could improve. Some guests mentioned a lack of variety, especially for vegan, vegetarian or gluten-free options. There were also comments about the breakfast being basic or not living up to expectations, especially considering the price. A few guests noted issues with the organization and timing of the breakfast service.
Nonetheless, the positive feedback overwhelmingly outweighs the negative with guests enjoying the abundant, varied and high-quality breakfast offerings. The friendly and approachable breakfast staff also received praise, contributing to a pleasant start to the day for many visitors. Overall, the breakfast at the hotel seems to meet or exceed the needs of most travelers.
Dinner
Hotel Diego de Almagro San Pedro De Atacama offers a mixed dining experience, according to recent guest reviews. The hotel's restaurant, when operational, is noted for its pleasant atmosphere and great food, particularly praised for a cozy dinner by the fireplace. Additionally, the staff's knowledge of wines enhances the dining experience for many visitors.
However, several guests have pointed out shortcomings in the restaurant's availability and service. There are instances where the restaurant was closed or had limited service, particularly outside of regular hours. Some guests faced difficulties having dinner at the hotel and there were no options for lunch, which was a downside for many. The cost of meals, especially meat, was deemed expensive by several reviewers and delays in service were also mentioned.
Despite these issues, the restaurant is seen positively when it is functioning with its atmosphere and the quality of food receiving commendation. It appears that improvements in service availability and menu variety could significantly enhance the overall dining experience at the hotel.
Rooms
Hotel Diego de Almagro San Pedro De Atacama boasts a prime location just a few meters from the city center, making it convenient for guests who wish to explore the area. The hotel offers large, spacious rooms with comfortable beds and the complimentary breakfast is well appreciated by guests. Cleanliness is a strong point and the rooms have a pleasant aroma. Some rooms have been recently updated and well equipped, adding to the overall comfort.
However, the hotel staff should address the significant number of maintenance issues. Many rooms are described as outdated, worn and lacking proper ventilation. The absence of air conditioning or proper heating results in rooms being either very hot or very cold, making stays uncomfortable depending on the season. Numerous reviews mention a need for better soundproofing, as external noise can be quite disruptive.
The bathrooms are often highlighted as functional but in need of renovation with some experiencing plumbing issues like clogged sinks and leaking bathtubs. Additionally, issues with room amenities such as non-working mini refrigerators and poor lighting have been noted. Certain rooms also suffer from unpleasant smells, possibly due to old carpets and inadequate ventilation.
Overall, while the hotel's location and cleanliness earn positive comments, significant improvements in room maintenance and modern amenities are necessary to meet guest expectations consistently.
Beds
Hotel Diego de Almagro San Pedro De Atacama offers a mixed experience when it comes to their beds. Many guests found the beds to be comfortable, highlighting the soft mattresses, clean sheets and ample pillows. Such elements contribute to a generally cozy and inviting sleeping environment. Several reviews also mentioned the availability of two double beds and a huge, comfortable bed, adding to the positive feedback about comfort.
However, not all opinions are favorable. Some guests reported discomfort due to soft or old mattresses and a few mentioned that the beds have become quite worn out and in need of renewal. For individuals with back problems, the overly soft mattresses might not be ideal. Complaints also touched on issues such as thin blankets, cold temperatures at night and occasional room cleanliness lapses that included dust and even bed bugs.
In summary, while many guests found the beds to be a highlight of their stay, noting their comfort and cleanliness, others experienced significant issues that impacted their comfort and overall perception of quality.
Cleanliness
Hotel Diego de Almagro San Pedro De Atacama generally has a reputation for maintaining a clean environment. Many guests commend the hotel for its excellent cleanliness with rooms that are clean, cozy and refreshed daily. Common areas and the pool are generally clean and the hotel is described as spotless and welcoming. Guests often appreciate the nice aroma in the rooms and the overall tidiness of the establishment. The housekeeping staff meets daily, ensuring that spaces are well maintained. However, rooms could sometimes use a bit more attention to detail, as some reports indicate minimal or superficial cleaning, especially in bathrooms and carpets. The pool and certain facilities might need additional maintenance and cleaning to meet higher standards. While overall cleanliness is satisfactory, focusing on areas that need extra care could enhance the guest experience.
Staff
Hotel Diego de Almagro San Pedro De Atacama receives mixed feedback regarding its staff, though the positive reviews seem to dominate. Many guests have praised the politeness, friendliness and helpfulness of the staff. The reception team, particularly Paola, has been noted for their excellent service and attentiveness. Housekeeping staff are frequently mentioned for their friendliness and efficiency. The restaurant and café staff also receive high marks for their friendly demeanor and helpfulness.
Guests appreciate the attentive nature of the personnel and their willingness to solve problems and provide good service. The overall attention to guest needs and kind treatment from staff members stand out as significant positives. Friendly faces and a welcoming attitude contribute to a warm and comfortable atmosphere at the hotel, enhancing the overall guest experience.
However, not all feedback is glowing. Some reviews highlight issues with unfriendly and poorly trained reception staff, describing instances of unhelpful and inefficient service. A few guests reported feeling that the staff lacked attentiveness and proper training, which sometimes resulted in an unsatisfactory experience.
In conclusion, while experiences with staff vary, Hotel Diego de Almagro San Pedro De Atacama generally demonstrates a commitment to courteous and helpful service with many staff members going above and beyond to create a pleasant stay for their guests. Improvements in certain areas could further enhance guest satisfaction.
Wi-Fi
Guests at the Hotel Diego de Almagro San Pedro De Atacama often comment on the internet connectivity at the property, mostly noting that the WiFi service is less than ideal. The most consistent feedback is that WiFi is available in the reception and common areas but does not extend into the bedrooms. Even in the common areas, the connection is often characterized as slow, unstable and spotty. Many guests highlight poor signal strength with some unable to use the internet at all from their rooms. Some reviews mention that the WiFi was essentially unusable in their rooms, leading to frustration from guests expecting better connectivity. Overall, the hotel's WiFi service appears to be a significant point of concern for visitors seeking reliable internet access during their stay.
Pool
The pool at Hotel Diego de Almagro San Pedro De Atacama receives numerous praises for its spaciousness and cleanliness, often described as large, very big and well-maintained. Guests frequently highlight the pool area as pleasant, beautifully arranged and a perfect spot for relaxing. The surrounding patio and common areas add to the enjoyment, making the pool a standout feature of the hotel.
However, several reviews mention that the pool water is quite cold with some guests expressing that it could benefit from being heated. Despite this, the overall sentiment towards the pool remains positive with guests appreciating its cleanliness and the comfort it offers. There are occasional remarks about maintenance needs and limited pool capacity, but these do not overshadow the generally glowing reviews about the pool's size, safety and attractiveness.
In summary, the pool at Hotel Diego de Almagro San Pedro De Atacama is a spacious, clean and enjoyable facility that enhances the guest experience, though the chilly water temperature and occasional maintenance issues are noted by some visitors.
Parking
Hotel Diego de Almagro San Pedro De Atacama receives high praise for its parking facilities, making it an excellent choice for travelers with their own vehicles. The hotel boasts ample, spacious parking areas with numerous reviews highlighting the availability of plenty of free parking spaces. Visitors appreciate the convenience of easy access to parking, which is both safe and secure within the hotel grounds.
The large property facilitates excellent parking accommodations, suitable for cars and motorcycles alike, ensuring that guests don't need to worry about finding a spot. The parking lot is described as wonderful and great with enough space to comfortably fit even larger groups, such as a caravan of multiple vans. Although a few guests noted minor inconveniences, the overall sentiment is that the parking facilities are more than adequate for their needs.
Additionally, the location of the parking spaces in close proximity to hotel rooms enhances the convenience, allowing guests to easily access their vehicles. Overall, the hotel’s parking options significantly contribute to a positive stay, providing peace of mind and ease for guests traveling by car.
Family
Hotel Diego de Almagro San Pedro De Atacama garners a favorable reputation among families visiting the region. Guests frequently praise the comfortable and spacious family rooms, which are well-suited for family enjoyment. The hotel offers excellent facilities that cater to families, including great family cabins and various amenities designed to ensure comfort for both children and adults.
Families note the friendly family atmosphere and commend the reception staff for their exceptional attention and support, especially towards children. Many guests appreciate the hotel's suitability for family vacations or trips with young children, emphasizing its convenience and welcoming environment.
While the pool's cold temperature might be a downside during cooler weather, the overall experience remains positive. The hotel is described as ideal for family trips, offering good space for family sharing and an enjoyable stay for all age groups, including seniors. Whether visiting for a holiday or a special family occasion, Hotel Diego de Almagro San Pedro De Atacama stands out as a great choice for families.
Outdoor Pool
The outdoor pool at Hotel Diego de Almagro San Pedro De Atacama is a standout feature frequently praised by guests. Known for its substantial size, the pool offers ample space for relaxation and swimming. Reviewers continually highlight its cleanliness and well-maintained condition, making it an ideal spot to unwind after a day of hiking. Safety is another commendable aspect of the pool, providing peace of mind for those looking to relax.
Guests appreciate the pleasant atmosphere, describing the pool area as lovely and spacious, perfect for soaking in the serene environment. The surrounding patio adds to the appeal, creating a cohesive and welcoming outdoor space. Despite its chilly water, the pool remains a popular and refreshing spot during warmer months.
However, a few minor areas for improvement have been noted, such as the need for better shower facilities for rinsing off after a swim and the addition of umbrellas or loungers to provide shade. Addressing these concerns could enhance the poolside experience even further. Overall, the pool at Hotel Diego de Almagro San Pedro De Atacama remains a well-regarded feature that significantly contributes to the hotel's relaxing and inviting ambiance.
Luxury
Hotel Diego de Almagro San Pedro De Atacama offers a blend of comfort and luxury that caters to various needs and preferences. It stands out as an ideal hotel for those seeking a reasonable cost-benefit in San Pedro. The hotel features good structure and spacious rooms, ensuring comfort and adequate cleanliness throughout the stay. The luxury elements are present in the form of luxury rooms, facilities, arrangements, amenities and even a luxurious pool.
However, some guests have noted that the hotel is somewhat outdated and in need of renovation, which slightly detracts from the overall luxurious experience. Despite this, the hotel is generally well-maintained and offers a good experience with accommodating service. While everything about the hotel is described as excellent, there is a consensus that a greater focus on luxury and modernization could enhance its appeal even further. Overall, the stay is comfortable and meets expectations, but for the price, some guests feel that the hotel could offer better value for money through more updated facilities.
Yes, Hotel Diego de Almagro San Pedro De Atacama has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Diego de Almagro San Pedro De Atacama.
No, Hotel Diego de Almagro San Pedro De Atacama doesn't allow dogs.
Yes, parking facilities are available at Hotel Diego de Almagro San Pedro De Atacama.
No, Hotel Diego de Almagro San Pedro De Atacama doesn't have a gym.