Extended Stay America Suites - San Rafael - Francisco Blvd East
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsExtended Stay America Suites in San Rafael offers a convenient and comfortable experience for travelers, highlighted by its strategic location near highways and local attractions, such as a football field, pier, and freeway. Guests enjoy the peaceful surroundings, allowing for restful nights on firm, comfortable beds, and appreciate well-maintained rooms that feature fully equipped kitchens, adding to the overall convenience for extended stays. The friendly and accommodating staff significantly enhance the guest experience, contributing to a pleasant atmosphere.
While the hotel provides some grab-and-go breakfast items, there is potential for improvement in both variety and quantity. Room sizes are generous, and guests often commend their cleanliness and comfort, though some have noted occasional issues with cleanliness and maintenance, such as mold, odors, and an overall run-down appearance. These inconsistencies suggest areas for improvement to enhance guest experiences further.
Overall, Extended Stay America Suites in San Rafael offers a decent stay with comfortable rooms and helpful staff. Addressing certain maintenance and service shortcomings could elevate the experience, making it an even more attractive option for both short and extended stays.
Categories
While the hotel provides some grab-and-go breakfast items, there is potential for improvement in both variety and quantity. Room sizes are generous, and guests often commend their cleanliness and comfort, though some have noted occasional issues with cleanliness and maintenance, such as mold, odors, and an overall run-down appearance. These inconsistencies suggest areas for improvement to enhance guest experiences further.
Overall, Extended Stay America Suites in San Rafael offers a decent stay with comfortable rooms and helpful staff. Addressing certain maintenance and service shortcomings could elevate the experience, making it an even more attractive option for both short and extended stays.
Family Friendly Hotel
This hotel typically offers suites with kitchenettes, making it suitable for families needing to prepare meals. It is designed for longer stays, offering convenience for families.
Dog Friendly Hotel
Pets are welcome at Extended Stay America. The chain generally accommodates pets, making it a reasonable option for travelers with dogs. The longer-stay format can be convenient for pet owners needing more space.
Hotel with Parking
This hotel offers parking facilities. It is suitable for longer stays with suite-style rooms.
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Extended Stay America Suites in San Rafael boasts a location that offers both convenience and comfort for travelers. Its proximity to highways makes it easy to navigate the area, whether you're visiting for work or leisure. The hotel is conveniently close to local attractions, including a football field for those attending games, and offers a beautiful setting near the pier and freeway. Guests appreciate the quiet surroundings, which contribute to a restful night's sleep. The beds are noted for being firm and comfortable, complementing the clean and well-maintained rooms. Additionally, the on-site amenities, such as a nice kitchen, add to the convenience and comfort of the stay. The staff is flexible and friendly, enhancing the overall experience. Despite some concerns about the neighborhood, the hotel's advantageous location proves suitable for visitors with specific travel agendas or stopovers, providing easy access to both urban and scenic destinations.
The breakfast offering at Extended Stay America Suites in San Rafael appears to consist primarily of grab-and-go items, such as packaged muffins, granola bars, and instant oatmeal. These options are described as limited, with guests noting the absence of a traditional continental breakfast or a designated breakfast room. Coffee is available, although it lacks variety in creamers, offering only sweetened options. The selection of items seems minimal, and their availability may not last throughout the breakfast period. Overall, while the hotel provides some morning offerings, guests suggest there is significant room for improvement in both variety and quantity.
Extended Stay America Suites in San Rafael - Francisco Blvd East offers guests generous room sizes that many find large and comfortable. The inclusion of kitchen facilities like a freezer and full fridge is notably beneficial for extended stays. Guests consistently praise the comfortable beds, contributing to restful nights. The rooms generally appear clean, with some reviews highlighting their cleanliness and well-kept condition. However, there are numerous reports of cleanliness issues, including leftover napkins, bugs, and dust in various parts of the hotel. Some reviews also mention an overall run-down appearance and unpleasant odors, indicating inconsistencies in the hotel's upkeep. While the comfort of the rooms is a strong positive, attention to cleanliness and maintenance could significantly enhance guest experiences.
Extended Stay America Suites in San Rafael offers clean and comfortable rooms, providing a pleasant stay to its guests. Many visitors commend the cleanliness and overall appearance of the rooms, highlighting them as a strong point of the hotel. The staff is frequently described as friendly and accommodating, contributing positively to the guest experience. Kitchen installations and extra beds are appreciated, making the stay more convenient for those traveling with family or requiring extended accommodations.
However, certain aspects need attention to enhance visitor satisfaction further. Issues like mold in shower rooms, occasional unpleasant odors, and dirty carpets have been reported, indicating the necessity for improved maintenance in some areas. Furthermore, the hotel experienced a temporary hot water outage due to a broken heater, leading to cold showers for some guests. Although these experiences were not universal, they underline areas for improvement.
Overall, Extended Stay America Suites provides a decent stay with clean rooms and helpful staff, but addressing certain maintenance shortcomings could significantly elevate the experience.
The staff at the Extended Stay America Suites in San Rafael receive a mix of feedback, but there is a significant amount of praise highlighting their friendliness and helpfulness. Many guests appreciate the courteous and accommodating nature of the team, often noting their flexibility and attentiveness. The hotel's convenient location is frequently mentioned alongside positive experiences with staff interactions, suggesting that the service team contributes to an overall satisfying stay for many visitors. However, some reviews point out inconsistencies, with occasional reports of rudeness and poor service knowledge. While the overarching sentiment is positive, with several guests emphasizing the nice and accommodating service, there are evidently areas for improvement in the staff's consistency and professionalism.
Location Show Map
Location
Breakfast
Rooms
Cleanliness
However, certain aspects need attention to enhance visitor satisfaction further. Issues like mold in shower rooms, occasional unpleasant odors, and dirty carpets have been reported, indicating the necessity for improved maintenance in some areas. Furthermore, the hotel experienced a temporary hot water outage due to a broken heater, leading to cold showers for some guests. Although these experiences were not universal, they underline areas for improvement.
Overall, Extended Stay America Suites provides a decent stay with clean rooms and helpful staff, but addressing certain maintenance shortcomings could significantly elevate the experience.
Staff
Yes, Extended Stay America Suites - San Rafael - Francisco Blvd East has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Extended Stay America Suites - San Rafael - Francisco Blvd East.
Yes, Extended Stay America Suites - San Rafael - Francisco Blvd East welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - San Rafael - Francisco Blvd East.
Yes, Extended Stay America Suites - San Rafael - Francisco Blvd East has a gym.
Location Show Map
More Options
