Sandakan5.83840200,
118.11436500,
Jalan Tiga Lot 1a & B, Block 43, Tingkat 1, 2, 3, 4(Show on Map)
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1 room2 guests1 room, 2 guests
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Summary of reviewsAeCOTEL is highly praised for its strategic central location, providing convenient access to essential amenities, local attractions and dining options. Positioned near the mini bus station, waterfront, shopping mall and town center, guests find it easy to explore the vibrant areas of Sandakan and enjoy the seafront's tranquility. The hotel's placement near eateries, night markets, rooftop bars and public transport options like Grab services further adds to its appeal, despite minor lighting issues nearby.
The rooms at AeCOTEL consistently receive positive feedback for their cleanliness and comfort. Guests appreciate the spacious accommodations, which are often larger than average and ideal for both solo travelers and couples. The rooms are described as spotlessly clean and true to online representations, ensuring no unpleasant surprises. While the design is simple, it is functional and equipped with necessary amenities, providing a practical and pleasant stay. Occasional cleanliness concerns were raised but did not significantly detract from the overall positive impression.
Cleanliness is a standout feature at AeCOTEL with many guests highlighting the impeccable state of both rooms and common areas. Visitors frequently mention that the cleanliness exceeded their expectations, marking it as a clean and comfortable place to stay. Despite some reports of aging facilities and minor issues like mold or occasional pests, the overall emphasis on cleanliness remains strong.
The staff at AeCOTEL make a significant positive impact on the guest experience. Known for their warm hospitality and exceptional service, the staff are praised for being accommodating, helpful and quick to resolve issues. Communication, particularly via WhatsApp, is noted for its efficiency and responsiveness, ensuring seamless check-ins and prompt assistance. The proactive attitude of the owners further enhances the welcoming atmosphere.
WiFi at AeCOTEL is reliable and efficient with many guests commending its fast and stable performance. Although a few experienced minor connectivity issues, these were quickly addressed by the staff, ensuring minimal disruption and overall satisfaction.
Guests also speak highly of the beds, often described as super comfy and conducive to restful sleep. Cleanliness of the beds contributes to a positive experience, despite some noting that a few mattresses could use upgrading. The general sentiment remains favorable, especially for short stays.
In summary, AeCOTEL stands out for its convenient location, cleanliness, comfortable accommodations, outstanding staff, reliable WiFi and comfortable beds, making it a solid choice for travelers seeking good value for money in Sandakan. Show more
Read review summaries for all categories
Family Friendly Hotel
Small Hotel
Room Types
Single Room with Private BathroomOffering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room offers a flat-screen TV, a dining area, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.
Twin Room with Private BathroomOffering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV, a dining area, a wardrobe, a carpeted floor as well as city views. The unit offers 2 beds.
Double Room with Private BathroomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV, a dining area, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.
Budget Single RoomProviding free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room features carpeted floors and provides air conditioning, a dining area and a wardrobe. The unit offers 1 bed.
Budget Double RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, a dining area, a wardrobe along with a carpeted floor. The unit offers 1 bed.
Budget Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room features carpeted floors and provides air conditioning, a dining area and a wardrobe. The unit offers 2 beds.
Family Room with Private BathroomFeaturing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV, a dining area, a wardrobe, a carpeted floor as well as city views. The unit has 2 beds.
Guest Reviews
Location
AeCOTEL receives positive acclaim for its central and convenient location. Situated near the mini bus station, waterfront and a shopping mall, the hotel provides easy access to essential amenities. Guests appreciate its proximity to the town center, night market, numerous eateries, restaurants, coffee shops and the beach. The hotel's placement is also advantageous for trips to local attractions such as Sepilok and parks, while public transport options like the bus stop and Grab services add to the convenience.
The surrounding area offers a range of dining and leisure options, including harbor restaurants, rooftop bars and a nearby market, making it a prime spot for both daily needs and relaxation. However, it’s noted that some areas near the hotel might be dimly lit at night and the front door can be a bit tricky to locate. Overall, the location of AeCOTEL is highly rated by guests for its strategic and easy access to both the vibrancy of Sandakan and the tranquillity of the seafront.
Rooms
AeCOTEL offers a consistently clean and comfortable accommodation experience. Guests frequently highlight the spaciousness of the rooms, which are often larger than average, making them ideal for couples or solo travelers. The rooms are praised for being spotlessly clean and matching the online photos, ensuring no unpleasant surprises upon arrival.
Comfort is a recurring theme with many reviewers noting the comfy beds and well-maintained amenities. The functional design of the rooms, while simple, provides everything necessary for an overnight stay, including air conditioning in some rooms and adequate bathroom facilities, despite a few isolated mentions of cleanliness issues.
The hotel's accommodation strikes a balance between being basic yet fully equipped, ensuring guests have everything they need for a pleasant stay. This practicality, combined with the clean and tidy environment, makes AeCOTEL a favorable choice for travelers looking for good value for money. The overall impression is one of a reliable, well-kept hotel that delivers on its promise of comfort and cleanliness.
Beds
AeCOTEL's beds have garnered significant praise from guests for their comfort. Many have described the beds as super comfy and very comfortable, ensuring a restful sleep. The size of the rooms and the large beds have also been appreciated, contributing to a pleasant stay. Cleanliness of the beds has been consistently noted, which adds to the overall positive experience. However, some guests have pointed out that a few of the mattresses seem old and could be upgraded for enhanced comfort. Despite these minor issues, the overall sentiment remains favorable, particularly for short stays, where guests found the beds to be accommodating and nicely maintained.
Cleanliness
AeCOTEL is praised for its central location, close to downtown and within walking distance to shops and restaurants. Guests frequently highlight the cleanliness of the establishment, describing the rooms and common areas as clean, very clean or exceptionally clean. Many reviewers note that the hotel’s cleanliness exceeded their expectations with some even stating it was the cleanest they've experienced in months of travel. The accommodation is deemed a good value for money with a proper and comfortable setup despite its basic nature. Rooms are described as sufficient in size with comfortable beds and everything functioned properly.
However, there are mentions of certain negative aspects. Some guests encountered cleanliness issues such as dirty bed sheets, mold behind the bed, a urine smell in the toilet and scattered hair. Reported sightings of cockroaches in rooms also detracted from the experience for some. Additionally, while the place is generally clean, it appears old and tired, lacking a certain freshness or modernity.
Despite these drawbacks, the overall impression of AeCOTEL remains largely positive with a focus on cleanliness and comfort, making it a solid choice for travelers seeking convenient and clean accommodations in the heart of the city.
Staff
A stay at AeCOTEL promises outstanding hospitality and exceptional service, reflected through numerous positive mentions by its guests. The hosts and staff are frequently described as warm, receptive and exceptionally helpful. The friendly and accommodating nature of the staff is a consistent highlight with many reviews appreciating their attentiveness and willingness to assist with various needs, such as arranging jungle tours and vehicle rentals or swiftly solving issues like transferring rooms when needed.
Communication at AeCOTEL is especially praised with the staff being highly responsive via WhatsApp, ensuring seamless and efficient interaction. Guests often commend the easy check-in process facilitated through online communication. This digital connectivity seems to compensate effectively for the occasional absence of staff at the reception, as staff members remain readily available and quick to respond to inquiries and requests through text messages.
Another notable aspect is the proactive and helpful attitude of the owners, who have garnered mentions for their super helpful and nice demeanor. They ensure guests feel welcome and are quick to resolve any transfer problems or other issues that arise during the stay.
Overall, the staff at AeCOTEL make a significant positive impact on the guest experience, providing a welcoming atmosphere, impeccable service and excellent communication throughout their stay.
Wi-Fi
AeCOTEL offers a reliable and efficient WiFi experience for its guests. Reviews highlight the WiFi as strong, good, fast and great with several guests noting that it worked very well and was unbelievably fast. The wireless network is also described as stable and powerful. Although a few guests experienced intermittent breaks, these issues were promptly addressed by the staff within minutes, ensuring minimal disruption. Overall, guests generally find the WiFi service at AeCOTEL to be satisfactory and efficient, making it a dependable choice for those needing consistent internet access during their stay.
No, AeCOTEL doesn't have any pool.
No, a spa isn't available at AeCOTEL.
No, AeCOTEL doesn't allow dogs.
No, parking facilities aren't available at AeCOTEL.