Hotel Estalagem St. Hubertus is highly regarded for providing an exceptional experience that combines serene natural beauty, excellent service, and quality accommodations. Its location offers a tranquil escape with breathtaking views of the nearby Black Lake, making it an ideal setting for relaxation and nature appreciation. The hotel’s unique positioning allows guests to enjoy the peaceful lakeside environment while remaining conveniently close to lively areas and local attractions.
The hotel is consistently praised for its breakfast offerings, renowned for their quality and variety. Guests admire the abundant selection of fresh fruits, first-class products, and special items like Benedict Eggs. The breakfast experience is enhanced by a picturesque view of the lake, and the attentive service from the staff further elevates the dining experience. The thoughtfulness of the hotel is evident in small gestures like providing a morning tea and weather forecast card. Additionally, the afternoon tea service complements the breakfast, reinforcing the hotel’s reputation for outstanding hospitality.
Accommodations at Hotel Estalagem St. Hubertus are described as spacious, clean, and beautifully decorated, providing a warm and inviting ambiance that feels like home. The variety of rooms, from compact spaces to luxurious suites such as the Royal Suite, cater to diverse preferences while maintaining a high standard of elegance and comfort. The meticulous cleanliness throughout the hotel is consistently noted, with attention to detail ensuring every corner is immaculate. The staff’s dedication to maintaining a spotless environment contributes significantly to the guests' overall sense of comfort.
The staff at the hotel is frequently commended for their exceptional service, characterized by kindness, professionalism, and a personalized approach. They are described as welcoming and eager to accommodate guest needs, often exceeding expectations to deliver memorable experiences. The warm and courteous nature of the employees enhances the hotel's reputation, ensuring that visitors leave with positive and lasting impressions.
Furthermore, guests have highlighted the superior comfort of the beds, mentioning high-quality Egyptian cotton bedding and a variety of pillows that cater to different needs. The cozy sleeping arrangements substantially enhance the overall experience, contributing to restful nights and relaxation.
In summary, Hotel Estalagem St. Hubertus offers a harmonious blend of stunning location, impeccable service, and comfortable accommodations, making it a preferred choice for those seeking a rejuvenating and memorable retreat.
Laghetto Resort Golden Oficial is frequently praised for its outstanding location amidst scenic mountains, offering breathtaking valley views and a peaceful ambiance. This slightly secluded setting provides a serene escape perfect for relaxation, while still remaining accessible to Gramado's downtown via a short drive. The resort's lush environment, spacious rooms and pristine pools add to its appeal as an ideal family-friendly retreat, though those without a car might find the isolation challenging.
The breakfast is a standout feature with a wide array of fresh, delicious options that cater to diverse tastes. Guests frequently describe it as one of the best they've experienced, supported by attentive service, despite occasional mentions of crowded dining areas and delayed replenishments. Dinner experiences are more mixed with many guests enjoying the variety and quality of the buffet but noting issues with the à la carte options, particularly during lunch service.
The rooms at the resort are highly praised for their spaciousness, cleanliness and modern, cozy furnishings. Guests appreciate features such as separate living areas and kitchenettes, along with comfortable beds and excellent housekeeping. Minor issues like inadequate blackout curtains and occasional noise disturbances are noted but not deemed significant.
Cleanliness is a strong point with the resort receiving consistent commendations for its tidy and well-maintained rooms. The general infrastructure is new and organized, although the pool areas occasionally need better maintenance, particularly to address water cleanliness and chlorine levels.
The staff at Laghetto Resort Golden Oficial are lauded for their friendliness, politeness and professionalism, spanning from the reception to housekeeping. Guests frequently highlight outstanding service from particular staff members and appreciate the team's helpful and attentive nature, which greatly enhances the overall stay.
Wi-Fi service is generally good throughout the hotel, though some guests encounter intermittent connectivity issues, primarily in rooms farther from the reception area. The gym is spacious and well-equipped, although it receives mixed reviews due to some outdated equipment and maintenance issues.
The resort's pools are a significant attraction, featuring both heated indoor and outdoor options that are popular among families. The pools' temperature control and cleanliness are appreciated, though occasional crowding and maintenance lapses are noted.
The tennis facilities receive mixed reactions due to limited space and the need for renovation. Lastly, while the parking facilities, including valet service, are adequate, the additional fee for parking is a common source of dissatisfaction among guests.
Overall, Laghetto Resort Golden Oficial offers a highly satisfying experience with its scenic location, exceptional breakfast and room quality, diligent staff and appealing pool amenities, making it a memorable destination for travelers.
The Bavaria Sport Hotel is a fantastic choice for travelers seeking a peaceful and picturesque location with excellent proximity to local attractions. The hotel's breakfast is divine with exceptional variety and quality and the restaurant offers above-average options at accessible prices. The rooms are comfortable and cozy with attention to detail and cleanliness. The staff is exceptional, providing courteous and efficient service. The spa and pool areas are perfect for relaxation and rejuvenation with both indoor and outdoor options available. The hotel is family-friendly with well-equipped kids' areas and a variety of activities. The beds are comfortable and the hotel's facilities are sophisticated and luxurious. Overall, guests highly recommend the Bavaria Sport Hotel for its outstanding service, cozy ambiance and unforgettable stay.
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Set in a charming building and surrounded by large gardens, the hotel offers spacious rooms close to Gramado's town centre.
Summary of reviews
Varanda das Bromélias Spa is a luxurious 5-star hotel located in a prime spot in Gramado, offering breathtaking views of the city center. The hotel's spacious and comfortable rooms are well-cared-for and decorated with warmth and style. The breakfast is exceptional with options for all lifestyles and the staff is attentive and dedicated to ensuring guests have a pleasant stay. The hotel's spa is an oasis of peace and relaxation, providing guests with massages that exceed their expectations. The heated pool is well-maintained and a delightful spot to relax and soak up the sun amidst the natural surroundings of the hotel. Varanda das Bromélias Spa is a great option for families with children with accommodating staff and spacious accommodations. The hotel is a perfect destination for a romantic getaway with plenty of privacy and beautiful spaces for photos. Overall, Varanda das Bromélias Spa is a fantastic choice for those looking for a luxurious and comfortable stay in Gramado.
Chateau Laghetto Collection Oficial, located in the serene and picturesque region of Gramado, receives consistent praise for its stunning location. Guests appreciate the breathtaking views of the Serra Gaúcha and the quiet yet accessible neighborhood. The hotel's position allows for a tranquil escape close to nature while remaining convenient to Gramado’s attractions. Its brand new, clean and fragrant facilities, combined with friendly staff and a varied breakfast, contribute to an overall positive experience.
The breakfast at Chateau Laghetto Collection Oficial is frequently highlighted as a high point with guests lauding the variety and quality of the offerings which include a wide selection of breads, fruits, cold cuts, pastries and fresh natural juices. The breakfast service is commended for its efficiency and attentiveness, set against a backdrop of an incredible view. Minor suggestions for improvement include expanding options for specific dietary needs and addressing occasional service confusion.
The dining experience during dinner receives mixed reviews. While some guests find the food good and reasonably priced and highlight specific dishes like the mignon risotto, others note a lack of variety and inconsistency in food quality. There are also some service concerns, pointing to the need for better-trained waitstaff and more menu options to enhance the dining experience.
Rooms at the hotel are highly praised for their spaciousness, cleanliness and thoughtful design. Many rooms come with living areas, kitchens and luxurious bathrooms, giving a feel of complete apartments. Guests particularly enjoy the comfortable beds and superb views with some rooms offering private pools. Despite minor issues like the size of the bathroom box and occasional housekeeping lapses, the overall impression remains highly positive with guests frequently describing the rooms as luxurious and well-equipped.
Chateau Laghetto Collection Oficial maintains impressively high standards of cleanliness with well-decorated rooms and public areas consistently noted. Isolated concerns do exist, such as occasional missed room cleanings and specific maintenance issues, but these do not significantly detract from the overall perception of a clean and inviting environment.
The staff at Chateau Laghetto Collection Oficial are predominantly described as super attentive, friendly and highly trained, contributing to a welcoming atmosphere. Guests appreciate the exceptional service and attentiveness, though there are occasional mentions of minor training issues among some staff members.
The hotel offers a variety of pool options, including large heated pools and smaller ones with stunning views. While the pool facilities are generally well-received, some guests found the outdoor pool water slightly cold and noted that the large heated pool was sometimes non-operational. Despite these points, the heated pool and sauna are popular among guests.
Families particularly enjoy their stay at Chateau Laghetto Collection Oficial with the hotel's child-friendly amenities such as a great playroom and supervised kids' area being highlights. Although the playroom has limited capacity, it does not significantly impact the overall positive sentiment regarding the hotel's suitability for families.
The beds at Chateau Laghetto Collection Oficial receive high marks for comfort with guests frequently describing them as comfortable and well-sized. Minor complaints include flat pillows and occasionally harsh-feeling sheets, but the general consensus remains positive.
In summary, Chateau Laghetto Collection Oficial stands out for its incredible location, spacious and clean accommodations and excellent staff service, making it a highly recommended choice for visitors to Gramado. The breakfast and family-friendly amenities further enhance the stay, creating a memorable and enjoyable experience.
Hotel Laghetto Stilo Borges Oficial enjoys an excellent reputation among guests, largely due to its prime location in the heart of Gramado. Situated on Borges de Medeiros Avenue, the hotel places visitors within walking distance of key attractions, popular restaurants and charming cafes. This central positioning allows for easy exploration of Gramado's highlights without the need for a car, greatly enhancing the overall experience.
Guests consistently praise the hotel's spacious and comfortable rooms. These accommodations are well-appreciated for their cleanliness, modern amenities and excellent bedding, ensuring a restful stay. Effective air conditioning, good sound insulation and attentive housekeeping further contribute to the comfort. However, some guests noted minor issues such as noise from the street, occasional maintenance problems and the need for more updated fixtures in certain rooms.
The breakfast at Hotel Laghetto Stilo Borges Oficial stands out as a highlight, receiving high praise for its variety, quality and delicious offerings. Guests appreciate the extensive selection of both sweet and savory items, as well as the inclusion of gluten-free and lactose-free options. While the breakfast space can get crowded and some desire a greater variety of cereals and regional dishes, these issues are relatively minor compared to the overall positive feedback.
Dining experiences are mixed with room service being well-received, especially for its convenience and quality sandwiches. However, the dinner options at the hotel restaurant tend to disappoint some guests due to pricing and inconsistent quality. The restaurant staff are generally praised for their efforts, though improvements in service speed and food variety could enhance the dining experience.
Cleanliness throughout the hotel is generally well-regarded with many guests noting the high standards maintained in the rooms and public areas. Nonetheless, occasional reports of mold and dirty hallways indicate areas that could use more attention.
The hotel's staff are frequently commended for their friendliness, attentiveness and professionalism across all departments. Exceptional service at the reception, housekeeping and restaurant significantly elevates the guest experience, making guests feel welcomed and well-taken care of.
In terms of amenities, the hotel offers reliable and stable Wi-Fi, although a few guests experienced fluctuating speeds. The indoor gym and pool receive mixed reviews; the pool area is largely appreciated for its warmth and relaxed setting, whereas the gym is noted for its limited space and outdated equipment. While the pool area provides a pleasant experience, further enhancements to the gym are suggested.
Parking is a point of contention with guests finding the additional fees for valet service to be somewhat high. Many believe that complimentary parking would improve the overall guest experience.
For families, Hotel Laghetto Stilo Borges Oficial proves to be an ideal choice, offering a range of amenities catered to young children, including a playroom and a dedicated kids' area. The staff's attentiveness and the availability of cribs and bathtubs add to the family-friendly environment.
Overall, Hotel Laghetto Stilo Borges Oficial delivers a strong experience for travelers with its stellar location, comfortable accommodations, exceptional breakfast and outstanding staff service. Minor areas for improvement do not significantly detract from the overall positive impression guests have of their stay.