Best Western Plus Sandusky Hotel & Suites
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Summary of reviewsThe Best Western Plus Sandusky Hotel & Suites is highly praised for its prime location. Positioned conveniently near the Kalahari Convention Center and Cedar Point, it offers easy accessibility to major highways and proximity to local attractions, restaurants and stores such as Walmart and Target. Guests find its central location to be a perfect base for both leisure and business activities. The hotel's welcoming and friendly staff further enhance its appeal, contributing to the overall convenience and pleasant experience of the stay.
Breakfast at the hotel garners mixed feedback. Many guests commend the breakfast for being delicious with some calling it one of the best they have experienced at a hotel. The selection is seen as excellent for the price, particularly highlighting the quality of the free breakfast. However, issues such as limited variety, frequently out-of-service amenities and sometimes inadequate quality are noted. While many guests are satisfied, some feel there are areas needing improvement.
Rooms receive mostly positive reviews. They are noted for being spacious, comfortable and well-maintained. Cleanliness is generally praised and the beds are found to be particularly cozy by many guests. Nevertheless, some sporadic issues, like unclean bedding, outdated carpets and minor maintenance problems, have been reported. Addressing these concerns could enhance the guest experience further.
The hotel's cleanliness reviews are mixed. While many guests appreciate the overall cleanliness and well-regarded cleaning staff, others bring attention to specific issues such as dirty hallways, poorly vacuumed carpets and stained areas. Although some find the cleanliness satisfactory, improvements in maintaining hallways and consistently servicing rooms could benefit the hotel.
The staff at the Best Western Plus Sandusky Hotel & Suites are frequently praised for their professionalism and friendliness. Guests describe them as accommodating, helpful and polite with front desk personnel and a standout staff member named Sherry receiving special mention for their excellent service. Despite a few isolated incidents of unprofessional behavior, the general sentiment towards the staff is overwhelmingly positive.
The pool also elicits mixed reactions. Some guests value the warm water and find the pool enjoyable, especially for families. Conversely, others criticize it for being more like a large hot tub with issues like overchlorination and occasional cleanliness concerns. Despite these drawbacks, the pool's late availability and the welcoming attitude of the staff when present add a positive aspect to the experience.
Lastly, the beds at the hotel provoke diverse opinions. Many guests describe them as clean, well-maintained and extremely comfortable, contributing positively to their stay. The presence of multiple beds in some rooms caters well to families. However, some guests find the beds too firm or high, particularly problematic for those with infants. Mentions of old and rusty furniture occasionally detract from the overall experience, but the majority of reviews highlight the beds as a strong point of the hotel.
In conclusion, the Best Western Plus Sandusky Hotel & Suites stands out for its strategic location, welcoming staff and generally comfortable accommodations. While there are areas for improvement, particularly in breakfast variety, room cleanliness and pool maintenance, the positive highlights significantly contribute to a largely pleasant stay for many guests.
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Breakfast at the hotel garners mixed feedback. Many guests commend the breakfast for being delicious with some calling it one of the best they have experienced at a hotel. The selection is seen as excellent for the price, particularly highlighting the quality of the free breakfast. However, issues such as limited variety, frequently out-of-service amenities and sometimes inadequate quality are noted. While many guests are satisfied, some feel there are areas needing improvement.
Rooms receive mostly positive reviews. They are noted for being spacious, comfortable and well-maintained. Cleanliness is generally praised and the beds are found to be particularly cozy by many guests. Nevertheless, some sporadic issues, like unclean bedding, outdated carpets and minor maintenance problems, have been reported. Addressing these concerns could enhance the guest experience further.
The hotel's cleanliness reviews are mixed. While many guests appreciate the overall cleanliness and well-regarded cleaning staff, others bring attention to specific issues such as dirty hallways, poorly vacuumed carpets and stained areas. Although some find the cleanliness satisfactory, improvements in maintaining hallways and consistently servicing rooms could benefit the hotel.
The staff at the Best Western Plus Sandusky Hotel & Suites are frequently praised for their professionalism and friendliness. Guests describe them as accommodating, helpful and polite with front desk personnel and a standout staff member named Sherry receiving special mention for their excellent service. Despite a few isolated incidents of unprofessional behavior, the general sentiment towards the staff is overwhelmingly positive.
The pool also elicits mixed reactions. Some guests value the warm water and find the pool enjoyable, especially for families. Conversely, others criticize it for being more like a large hot tub with issues like overchlorination and occasional cleanliness concerns. Despite these drawbacks, the pool's late availability and the welcoming attitude of the staff when present add a positive aspect to the experience.
Lastly, the beds at the hotel provoke diverse opinions. Many guests describe them as clean, well-maintained and extremely comfortable, contributing positively to their stay. The presence of multiple beds in some rooms caters well to families. However, some guests find the beds too firm or high, particularly problematic for those with infants. Mentions of old and rusty furniture occasionally detract from the overall experience, but the majority of reviews highlight the beds as a strong point of the hotel.
In conclusion, the Best Western Plus Sandusky Hotel & Suites stands out for its strategic location, welcoming staff and generally comfortable accommodations. While there are areas for improvement, particularly in breakfast variety, room cleanliness and pool maintenance, the positive highlights significantly contribute to a largely pleasant stay for many guests.
Hotel near Golf Courses
This hotel is recognized as a golf hotel in Sandusky and is located near Sawmill Creek Golf Course, a notable 18-hole course designed by Tom Fazio.
Family Friendly Hotel
This hotel provides a mix of comfortable rooms and suites, along with amenities like an indoor pool and free breakfast. It's a solid choice for families seeking a reliable and convenient stay.
Hotel with Swimming Pool
The hotel features a swimming pool for guests to enjoy. It is a reliable option for travelers seeking accommodation with pool facilities.
Indoor Pool
Accessible Hotel
This hotel features an indoor therapy pool and guest rooms with free WiFi. It is listed as one of the best accessible hotels in Sandusky and has a very good review score of 8.3 based on 529 reviews.
Hotel with Gym
This hotel provides a fitness center. It offers a comfortable stay with the added benefit of exercise facilities.
3-Star Hotel
This hotel offers a combination of comfort and convenience. It provides well-appointed suites and a range of amenities suitable for both leisure and business travelers.
Hotel with Indoor Pool
The Best Western Plus Sandusky Hotel & Suites features an indoor pool for guests. This amenity contributes to a comfortable and convenient stay, offering a space for recreation and relaxation.
Hotel for Honeymoon
Guest Reviews
Nestled in a prime spot, the Best Western Plus Sandusky Hotel & Suites offers a strategic location that visitors consistently praise. Situated just a few minutes from the Kalahari Convention Center and a short drive from Cedar Point, it provides a perfect base for thrill-seekers and business travelers alike. The hotel is described as being close to key attractions, local restaurants and stores like Walmart, Target and Meijer, making it highly convenient for guests. Guests have expressed that the property is easy to locate and accessible from major highways. The location is considered central, placing travelers in the midst of everything they wish to do with many noting the proximity to their destinations as particularly beneficial. In addition to its stellar location, the property is commended for its friendly staff, cozy beds and overall convenience.
The breakfast at Best Western Plus Sandusky Hotel & Suites received mixed reviews from guests. On the positive side, many guests praised the breakfast as delicious, excellent and one of the best they had experienced in a hotel. The selection was often considered really great for the price and multiple reviews highlighted how good the free breakfast was. Despite these compliments, there were consistent mentions of issues such as a lack of variety, limited options and some amenities like the pancake machine and juice machine frequently being out of service. Some guests noted a need for updates in the breakfast area and criticized items running out or the quality not meeting expectations. While many guests found the breakfast satisfactory, others felt it was below average or even a "total disaster." Overall, while there were commendations for the breakfast, there were also significant complaints that the hotel might need to address to enhance the guest experience.
The rooms at the Best Western Plus Sandusky Hotel & Suites largely receive positive feedback for being spacious, comfortable and up to date in decor. Guests frequently highlight the cleanliness and maintenance of the rooms with many noting that the beds are particularly comfortable. Despite these strengths, there are some areas that need attention. A few guests complained about the cleanliness, mentioning instances of unclean bedding and leftover items under furniture. Issues such as outdated carpet, lack of sufficient hot tub power and occasional problems with room cards and amenities like in-room phones were also reported. Some guests expressed dissatisfaction with room servicing and the hotel's communication regarding receipt requests. Overall, while the rooms generally meet expectations for space and comfort, there are sporadic issues that could be addressed to improve the guest experience.
At the Best Western Plus Sandusky Hotel & Suites, guests had varied experiences with the beds. While many found the beds to be clean, well-maintained and extremely comfortable, others encountered issues with firmness and overall comfort. Some guests described the beds as super cozy and awesome, making for a pleasant stay. The rooms were noted to accommodate multiple beds, which were great for families with kids. However, some guests did find the beds too hard or too high, particularly when it came to sleeping with infants. There were also mentions of old and rusty furniture affecting the overall experience. Despite these mixed responses, numerous reviews still highlight very comfortable and cozy bedding that contributed positively to their stay.
The Best Western Plus Sandusky Hotel & Suites received mixed reviews regarding its cleanliness. Many guests were pleased, noting that everything was clean and well-maintained with exceptional cleaning staff and spacious, accommodating rooms. The breakfast area was also kept clean and well-stocked. Staff generally received praise for being super friendly, attentive, polite and helpful.
However, there were some concerns. Specific complaints included dirty hallways, poorly vacuumed carpets and rooms with multiple stains and odors. Some guests mentioned that their rooms were not serviced daily with issues like broken mattresses, leaking showers and stains on the carpet. The dated hotel style and maintenance issues like non-functional ice machines were also pointed out. Overall, while some guests found the cleanliness satisfactory, others noted significant areas for improvement.
The Best Western Plus Sandusky Hotel & Suites boasts a great team of staff that consistently receives high praise for their professionalism and friendliness. Guests frequently describe the staff as accommodating, helpful and incredibly polite. Front desk personnel, in particular, are often recognized for their warm welcomes and eagerness to assist with any questions or issues. Notably, a staff member named Sherry stands out for her personable and proactive approach, going above and beyond to ensure guests feel acknowledged and comfortable.
The hotel also benefits from a great location, clean and comfortable rooms and well-regarded amenities, which blend seamlessly with the quality service provided by the staff. Despite a few isolated complaints of unprofessional behavior, the overall sentiment leans heavily towards positive interactions with the majority of guests highlighting the staff's commitment to making their stay pleasant.
The Best Western Plus Sandusky Hotel & Suites offers a pool that has received mixed reviews from guests. While some appreciated that the pool water was nice and warm and found the pool itself to be nice, others described it as more of a large hot tub and felt it was too small. The pool is suitable for families with kids enjoying its availability late into the evening. However, several guests encountered issues such as overchlorination to the point of causing eye irritation and a strong chlorine smell. Additionally, there were some cleanliness concerns with one review mentioning the pool was very dirty. On some occasions, guests found the pool closed and staff either absent or disengaged. Despite these issues, the pool's availability and the surrounding staff's friendliness when present added a positive note to some stays.
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Location
Breakfast
Rooms
Beds
Cleanliness
However, there were some concerns. Specific complaints included dirty hallways, poorly vacuumed carpets and rooms with multiple stains and odors. Some guests mentioned that their rooms were not serviced daily with issues like broken mattresses, leaking showers and stains on the carpet. The dated hotel style and maintenance issues like non-functional ice machines were also pointed out. Overall, while some guests found the cleanliness satisfactory, others noted significant areas for improvement.
Staff
The hotel also benefits from a great location, clean and comfortable rooms and well-regarded amenities, which blend seamlessly with the quality service provided by the staff. Despite a few isolated complaints of unprofessional behavior, the overall sentiment leans heavily towards positive interactions with the majority of guests highlighting the staff's commitment to making their stay pleasant.
Pool
Yes, Best Western Plus Sandusky Hotel & Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Best Western Plus Sandusky Hotel & Suites.
No, Best Western Plus Sandusky Hotel & Suites doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus Sandusky Hotel & Suites.
Yes, Best Western Plus Sandusky Hotel & Suites has a gym.
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