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Summary of reviewsComfort Inn Sandusky boasts a prime location that receives significant praise from guests. Its central positioning offers easy access to key attractions such as Cedar Point amusement park, various entertainment options, shopping venues and a multitude of restaurants. The convenience of being on the main strip and close to all necessary destinations makes it a favored choice for visitors exploring the area or attending events.
The breakfast experience at Comfort Inn Sandusky is largely positive with many guests appreciating the variety and abundance of options available, such as pork, eggs, cereal and an assortment of breads. The spacious and clean breakfast area, along with the friendly service, contributes to a pleasant start to the day. However, there are some critiques regarding cold food, long waits and occasional shortages during peak times, as well as a basic selection that could use more variety.
The rooms at Comfort Inn Sandusky are generally well-received with guests noting their cleanliness, comfort and spaciousness. The helpful and friendly staff often go the extra mile to resolve issues, contributing to a positive stay. While the rooms are mostly described as fresh and well-equipped, some guests feel further updates are needed in terms of lighting and ventilation. Additionally, occasional concerns about musty odors and cleanliness standards have been noted.
Cleanliness reviews for Comfort Inn Sandusky are mixed. While many guests find the rooms clean and the beds comfortable, there are notable complaints about mold, mildew, unpleasant odors and unclean bathrooms. Instances of visible dirt and unclean public areas detract from the overall experience, despite the hotel's good value for money and amenities.
The staff at Comfort Inn Sandusky generally leave a positive impression due to their friendliness and helpfulness. Guests appreciate the accommodating nature of the front desk and the staff's effort to address issues promptly. However, there are occasional reports of rudeness and unprofessional behavior that can impact the guest experience.
The hotel's pools are a highlight for many guests, particularly families with children who enjoy the swimming facilities. Both indoor and outdoor pools are described as pleasant with friendly staff and convenient operating hours. However, mixed reviews regarding pool cleanliness, temperature and the hot tub's functionality are noted, affecting some guests' experiences.
Comfort Inn Sandusky receives favorable feedback for its comfortable beds and pillows, which contribute to a restful sleep for many guests. While the overall consensus is positive, inconsistencies in bed comfort and occasional cleanliness issues with bedding and mattresses are mentioned by some.
The hot tub and jacuzzi facilities at the hotel receive mixed reviews. Some guests enjoy the relaxing ambiance and functionality, while others encounter issues with broken jets, cleanliness and inconsistent water temperatures. Management's responsiveness to these concerns varies, affecting the overall guest experience.
In summary, Comfort Inn Sandusky offers a generally positive experience with its prime location, friendly staff and comfortable accommodations. While there are areas for improvement, especially regarding cleanliness and certain amenities, many guests find it a convenient and pleasant choice for their stay in Sandusky. Show more
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Categories
Family Friendly Inn
This hotel provides a comfortable stay with amenities like free breakfast and an indoor pool. Its location near local attractions makes it suitable for families exploring the area.
Inn with Swimming Pool
Comfort Inn Sandusky features an indoor pool and hot tub. It offers a convenient option for guests looking to relax and enjoy a swim.
Indoor Pool Pool Lap Lanes Outdoor Pool
Inn with Parking
Included in lists of hotels in Sandusky that offer parking, indicating it provides convenient parking facilities for guests.
Inn with Outdoor Pool
The hotel features both a seasonal outdoor pool and an indoor heated pool, providing guests with swimming options regardless of the weather conditions.
Inn with Indoor Pool
The Comfort Inn Sandusky features a heated indoor pool and a hot tub, offering guests a relaxing and comfortable swimming experience year-round. It is well-regarded for its clean facilities and welcoming atmosphere.
Inn with Rooms With Jacuzzi / Hot-tub
Inn with Pool Lap Lanes
Room Types
Standard Double Room with Two Double Beds - Non-SmokingThis room includes a flat-screen TV with premium cable channels, microwave and refrigerator. Guests will also find a desk and ergonomic chair.
Standard King Room - Non-Smoking This room includes a flat-screen TV with premium cable channels, microwave and refrigerator. Guests will also find a desk and ergonomic chair.
King Room with Bathtub - Non-SmokingThis room includes a flat-screen TV with premium cable channels, microwave and refrigerator. Guests will also find a desk and ergonomic chair.
Deluxe Room with Two Double Beds - Non-Smoking This room includes a flat-screen TV with premium cable channels, microwave and refrigerator. Guests will also find a desk and ergonomic chair.
Family Room with Three Double Beds - Non-SmokingThis room includes a flat-screen TV with premium cable channels, microwave and refrigerator. Guests will also find a desk and ergonomic chair.
Double Room with Two Double Beds - Accessible/Non-SmokingThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Room - Accessible/Non-SmokingThis double room has a private bathroom and a coffee machine. The unit has 1 bed.
Guest Reviews
6.8
Rated
Location
Comfort Inn Sandusky enjoys overwhelmingly positive feedback regarding its prime location. Guests frequently highlight the hotel's strategic position, noting its convenience and proximity to key attractions, including Cedar Point amusement park. The hotel is described as being close to essential destinations, entertainment options, shopping and a variety of restaurants. Reviewers appreciate that it lies on the main strip, making it easy to access stores and eateries. Additionally, many guests commend the convenience of being centrally located in Sandusky with everything they needed within a short drive. The location's ease of accessibility and central positioning make it a favored choice for visitors attending events or simply exploring the area.
Breakfast
Comfort Inn Sandusky offers a mixed breakfast experience for its guests with varied opinions reflecting both satisfaction and room for improvement. On the positive side, many guests appreciated the breakfast, noting its variety and abundance with words like great, excellent, amazing and plentiful frequently mentioned. The breakfast area itself was highlighted as being spacious and clean, contributing to a pleasant morning start.
Guests emphasized the range of options available, which included pork, eggs, cereal and an assortment of breads and some mentioned that the breakfast was better than what is usually offered in other hotels. The complimentary breakfast service and friendly staff were also positively noted, adding to the overall experience.
However, there were several critiques. Common complaints included cold food, long waits and instances when certain items ran out quickly, especially during peak times. Some guests felt the breakfast was too basic or generic, lacking in variety such as home fries or potatoes. Others encountered issues with malfunctioning machines or items like muffins being frozen. Amidst the pandemic, the shift to a grab-and-go breakfast was met with mixed reactions with some finding it acceptable under the given circumstances while others were disappointed.
Overall, while Comfort Inn Sandusky provides a generally good breakfast experience with ample options and a clean environment, there are areas that could benefit from attention to ensure consistent quality and availability.
Rooms
Comfort Inn Sandusky offers a range of room experiences with most guests appreciating the accommodations' cleanliness and comfort. The staff is noted for being friendly and helpful, often going the extra mile to address any issues, such as providing adjoining rooms at no extra charge when the originally booked room was unavailable. Several guests highlighted the rooms' spaciousness and the comfortable beds with many finding the rooms to be sufficiently updated, fresh and equipped with all necessary amenities.
However, some reviewers mentioned that the rooms could benefit from further updates and improvements in areas such as lighting and ventilation, noting occasional issues with musty or smoky odors, despite the hotel being non-smoking. Cleanliness was generally praised, although there were instances where rooms were not up to standards with some discovering mildew, unclean shower walls and remnants of previous guests' food. The size of the rooms also drew mixed reactions with some finding them ample and others a bit cramped.
Overall, while there are areas for improvement, most guests found their stays at Comfort Inn Sandusky satisfactory, enjoying clean, comfortable rooms and the supportive staff service. The hotel’s peaceful environment and the convenience of rooms leading directly to the pool also add appeal for many travelers.
Beds
Comfort Inn Sandusky's beds generally receive favorable feedback from guests with many praising the comfort of the beds and pillows. Several reviews highlight that the beds were not only comfortable but also clean, contributing to an overall pleasant sleeping experience. The quality of the pillows and bedding also garnered positive remarks, often exceeding expectations.
However, not all reviews were entirely positive. Some guests encountered issues such as beds being overly hard, uncomfortable or featuring stained mattresses. A few mentioned cleanliness concerns, including stained bed sheets and dirty mattresses, which detracted from their stay. Additionally, consistency appears to be an issue, as some rooms had significantly more comfortable beds than others.
Overall, while the general consensus leans toward comfort and satisfaction with the bedding, there are occasional reports of discomfort and cleanliness issues that may affect the experience.
Cleanliness
Comfort Inn Sandusky garners mixed reviews when it comes to cleanliness. While some guests highlight the comfortable beds, pillows and friendly staff, a significant number of reviews point out various cleanliness issues. Positive remarks include clean and quiet rooms, helpful staff and good value for money, especially with amenities like the pools.
However, critical feedback is prevalent with multiple mentions of dirty rooms, mold, mildew, unpleasant odors and unclean bathrooms. Some guests noted visible dirt, such as dead spiders, cobwebs, filthy carpets and even ants. Issues with room humidity and mustiness were also reported, along with dirty hallways and stairwells. Although the hotel offers some satisfactory services and facilities, the overall guest experience appears to be marred by notable cleanliness concerns.
Staff
At the Comfort Inn in Sandusky, the staff generally stood out for their friendliness and helpfulness, often leaving a positive impression on guests. Numerous reviews highlighted the welcoming and accommodating nature of the front desk and other personnel with staff being described as kind, understanding and excellent at their jobs. The accommodating nature extended to practical aspects, such as providing adjoining rooms at no extra charge and promptly addressing any issues that arose.
However, guest experiences varied with some reporting instances of rudeness and unprofessional behavior. Situations included staff being slow, disinterested and, in one instance, arguing about policy in front of guests. Housekeeping also had mixed reviews with some guests being disturbed by late-night noise and unprofessional behavior.
Despite sporadic complaints, many visitors left with a positive impression, noting the staff's effort to make their stay enjoyable. The combination of friendly service, a nice pool and convenient location seems to make Comfort Inn Sandusky a generally favorable choice for travelers.
Pool
Comfort Inn Sandusky features both indoor and outdoor pools that guests generally find pleasant with many noting that their kids particularly enjoyed the swimming facilities. The pool area, often described as nice and equipped with a hot tub, provides a welcoming atmosphere with friendly staff on hand. Guests appreciated the early opening hours, allowing them to enjoy a swim before checking out, although some wished the pool hours extended later or started earlier.
However, there are mixed reviews about cleanliness and temperature. While some guests found the pools to be clean and nice, others reported the indoor pool was too cold and occasionally unclean. The hot tub received mixed feedback as well, being described as cool and not always clean by some visitors. The arcade room in the pool area added an extra layer of entertainment for families, even as a few reviews mentioned leftover food and general upkeep issues.
Overall, despite occasional concerns about cleanliness and temperature, the pools at Comfort Inn Sandusky received generally positive feedback, contributing to a pleasant stay for many guests.
Rooms with Jacuzzi / Hot-Tub
The hot tub and jacuzzi experience at 'Comfort Inn Sandusky' appears to be a mixed bag. While some guests appreciated the presence of a whirlpool and found the king bed spa tub room to be a delightful feature, several others encountered significant issues. Positive mentions include feelings of relaxation in the amazing hot tub and the ambiance created by the jacuzzi and mirrors. However, numerous reviews indicate problems with functionality and cleanliness. Guests reported issues such as the jacuzzi not working, jets being broken and the hot tub being filthy or only half full. Additionally, water temperature inconsistencies were a recurring concern with some finding the hot tub either too hot or not hot enough. Disappointingly, there were also mentions of a lack of accountability from the management regarding these issues. On a brighter note, the pool facilities were favorably noted.
Yes, Comfort Inn Sandusky has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Comfort Inn Sandusky.
No, Comfort Inn Sandusky doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn Sandusky.