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Summary of reviewsRelax Resort Hotel Kreischberg has been highly praised for its prime location, making it an ideal destination for winter sports enthusiasts. Situated right next to the ski slopes and close to key ski amenities such as the main ski lift and cable car base station, guests enjoy a true ski-in/ski-out experience. Its setting is noted for its picturesque views of the mountains and the convenience of being close to both car and public transport options, including a train station 600 meters away.
Guest reviews consistently mention the spaciousness and cleanliness of the hotel accommodations. Rooms are described as large, modern and well-maintained with balconies offering mountain views. Superior rooms and family rooms with connecting doors are especially appreciated for their extra space. Despite minor mentions of wear and tear, the housekeeping staff’s meticulous work ensures a pleasant stay.
Cleanliness is a defining feature across the hotel with reviews highlighting the immaculate state of rooms, bathrooms and common areas. Guests commend the tranquility of the rooms, which are well-isolated from noise, further contributing to a restful experience. The hotel's commitment to hygiene is underscored by the provision of generous hygiene kits.
The staff at Relax Resort Hotel Kreischberg are repeatedly praised for their friendliness, helpfulness and professionalism. They are recognized for their attentiveness and accommodating nature, particularly at the reception and in the dining areas. While minor language barriers are noted, the overall demeanor and service remain exemplary, significantly enhancing the guest experience.
Breakfast at the hotel is frequently lauded for its variety and quality. The buffet is described as rich, hearty and abundant, offering a wide selection of hot and cold dishes from fresh fruit to homemade smoothies. Despite some feedback about repetitive selections, the majority of guests find the breakfast to be a delicious and extensive highlight of their stay.
The hotel’s dinner service, mostly buffet-style, has received mixed reviews. While many guests enjoy the delicious and varied options, there are occasional mentions of limited variety in main courses and the use of convenience products. However, the overall feedback leans positive with the hearty and flavorful meals enhancing the dining experience. Some guests do note the price as being on the higher side, especially given that drinks are not included.
Wellness facilities, including a pool, multiple saunas and steam baths, receive high praise. The beautiful spa area, equipped with quality amenities and offering stunning mountain views, is a notable highlight for guests seeking relaxation. The extended opening hours of the wellness area are a welcomed feature, although guests occasionally find the space a bit crowded.
The gym, while functional and equipped with basic fitness equipment, is considered adequate though slightly cramped. Some instructions aren’t available in English, which might pose challenges for non-German speakers.
Pool facilities also receive mixed feedback. While the main pool and children's pool are appreciated for their warm water, the limited size can make the area feel crowded. Despite this, the clean and well-kept pool area, along with facilities like saunas, contribute positively to the guest experience.
Parking at the hotel is highly commended for its ample space and convenience, accommodating both cars and motorcycles comfortably.
The hotel is noted for being exceptionally family-friendly with amenities such as childcare, animation for children, large family rooms and family-oriented facilities. The playroom and children’s pool contribute to a welcoming atmosphere for families, although some guests suggest these areas could benefit from updates. The wellness area can get crowded with children, leading some to recommend child-free hours for a more relaxed experience.
Overall, Relax Resort Hotel Kreischberg offers a well-rounded and enjoyable stay with strong emphasis on cleanliness, friendly service and a range of amenities that cater to both individual travelers and families. Its prime location near ski facilities makes it an excellent choice for a skiing holiday in a beautiful alpine setting. Show more
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Hotel near Golf Courses
Located only a few minutes' walk from the first-class Murau-Kreischberg Golf Club, this hotel offers guests a discount on green fees. It also provides access to the "Murtal guest green fee", allowing for a 40% discount at four regional golf clubs: Lungau, Murau-Kreischberg, Mariahof, and Murtal.
Family Friendly Hotel
This resort offers a wellness area, a kid-friendly buffet, and family rooms. It provides opportunities for skiing, hiking, and horse riding. Other amenities include a fitness center, playground, and kids' club, ensuring a well-rounded experience for families.
Dog Friendly Hotel
This hotel is listed as pet-friendly. It also offers amenities that can be enjoyed with pets, such as hiking. It has a good guest rating.
Hotel with Swimming Pool
This hotel includes a pool for guests. It also offers other amenities such as free Wi-Fi and is pet-friendly.
Indoor Pool Children's Pool
Hotel with Parking
This resort hotel provides parking facilities for those arriving by car.
4-Star Hotel
The Relax Resort Hotel Kreischberg offers excellent amenities suitable for a relaxing stay. It is located conveniently close to Kreischberg.
Hotel with Indoor Pool
This hotel features an indoor pool, a full-service spa, direct ski slope access, and an extensive wellness area of almost 500 m2. It also offers diverse on-site dining options and family-friendly amenities.
Luxury Hotel
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Business Hotel
Hotel with Gym
Hotel with Children's Pool
Room Types
Standard Double RoomThis double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.
Superior Double RoomThe spacious double room offers a minibar, a wardrobe, a terrace with city views as well as a private bathroom boasting a shower. The unit has 2 beds.
Family SuiteThe suite has 2 bedrooms and 1 bathroom with a bath and free toiletries. Boasting a terrace with mountain views, this suite also offers a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.
Superior SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has a minibar, a seating area, a flat-screen TV with satellite channels and a terrace. The unit has 2 beds.
Double RoomThis double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views.
Superior King RoomThe spacious double room features a minibar, a wardrobe, a terrace with city views as well as a private bathroom boasting a bath. The unit has 2 beds.
Family Suite with BalconyThe spacious family room offers a minibar, a wardrobe, a terrace with mountain views as well as a private bathroom boasting a bath. The unit has 4 beds.
Deluxe Family RoomThe spacious family room features a minibar, a wardrobe, a terrace with city views as well as a private bathroom boasting a bath. The unit has 3 beds.
Guest Reviews
8.3
Very Good
Location
Relax Resort Hotel Kreischberg boasts an enviable location for winter sports enthusiasts, situated directly next to the ski slopes and just a stone's throw from the main ski lift and cable car base station. Guests rave about the true ski-in/ski-out experience and the convenience of being only 50 meters from the cable car. The hotel offers ample parking and is easily accessible both by car and public transport with the train station a mere 600 meters away.
The hotel's setting is described as naturally fantastic with beautiful views of the mountains from the rooms, complete with balconies. The location not only provides direct access to skiing activities but also places guests in a central, picturesque environment with plenty of opportunities for other activities and wellness options.
Accommodation at Relax Resort is consistently praised for its cleanliness and spaciousness, further enhancing the stay experience with great wellness facilities including a pool, sauna and ski storage. Guests frequently highlight the friendly staff, delicious breakfasts and varied dinner options.
Overall, the hotel's prime location, right on the slopes and close to all essential ski amenities, makes it an excellent choice for a skiing holiday in a beautiful alpine setting.
Breakfast
Relax Resort Hotel Kreischberg offers a breakfast experience that is widely praised by guests for its variety and quality. The breakfast buffet is described as amazing with a wide selection of hot and cold dishes that cater to diverse tastes. Guests highlight the rich, hearty and abundant nature of the breakfast with offerings that range from fresh fruit and scrambled eggs to homemade smoothies. The buffet is consistently replenished, maintaining a fresh selection throughout the serving period.
Many guests appreciate the extensive variety available, often noting the availability of bread, rolls, cold cuts, jam, cheese and croissants. Some reviews specifically mention the high quality and plentiful nature of the breakfast, describing it as excellent, top-notch and exceptional. The breakfast is also recognized for being served over a generous period, allowing guests to enjoy it at their leisure.
While the breakfast generally receives high marks, there are a few comments about the lack of daily variety with some finding the selection repetitive. Despite this, the overall consensus is that the breakfast at Relax Resort Hotel Kreischberg is very good with many calling it delicious, extensive and sufficient.
In summary, the hotel’s breakfast stands out for its wide variety and high quality, making it a notable feature appreciated by guests. Although some mention room for improvement in terms of daily variation, the breakfast remains a highlight of the hotel experience for most visitors.
Dinner
Relax Resort Hotel Kreischberg offers a culinary experience that has received mixed reviews. Many guests praised the dinner for its delicious and varied options, noting a hearty and wide selection available in a buffet style. The dinner service often received commendations for its high quality with phrases like excellent food, top cuisine and abundant meals making frequent appearances in reviews. Guests appreciated the plentiful and rich dinner choices, describing the meals as very delicious and flavorful with new dishes introduced daily.
However, some guests mentioned areas for improvement, such as a limited variety in the main courses and occasional use of convenience products. A few reviews suggested that the dinner was not always up to a four-star standard, citing issues with lukewarm food and repetitive selections. There were also mentions of the price being on the higher side, especially considering that drinks were not included in the dinner surcharge. Despite some criticisms, the overall feedback leaned toward a positive dining experience with many guests enjoying the hearty and delicious meals offered at Relax Resort Hotel Kreischberg.
Rooms
The rooms at Relax Resort Hotel Kreischberg receive high praise for their spaciousness and cleanliness. Guests frequently mention the large, well-maintained rooms that offer comfort and coziness. Many reviews highlight the effectiveness of the housekeeping staff in keeping the rooms tidy and clean. Superior rooms are especially noted for their extensive space and modern amenities. Some rooms come with balconies, offering mountain views and larger family rooms with connecting doors are available, providing convenience for families.
Guests appreciated the modern, spacious bathrooms and the overall pleasant décor of the rooms. Although some reviews mention minor wear and tear on furniture and carpets, these issues do not significantly detract from the overall positive experience. A few reviews indicate that some rooms might need renovation soon to maintain the hotel's high standards.
For guests seeking a quiet retreat, the hotel's location and the tranquility of the rooms are notable advantages. However, it's worth noting that some rooms are located near a lumberyard, which might affect the quietness for some visitors. The hotel also offers new and well-maintained rooms, making it a reliable choice for a comfortable stay. Overall, the rooms at Relax Resort Hotel Kreischberg are a highlight for guests, contributing to a pleasant and enjoyable visit.
Beds
Guests at Relax Resort Hotel Kreischberg primarily show appreciation for the comfort of the beds in the hotel, frequently highlighting that the beds are comfortable and contribute positively to their experience. Notably, they describe the beds and rooms as comfortable with a number of guests emphasizing just how very good and super comfortable the beds are. Additionally, it’s evident that old beds have been replaced, suggesting an effort by the hotel to maintain or improve guest comfort.
However, several guests did raise concerns regarding bed comfort and arrangement. Issues such as uncomfortable beds, worn-out mattresses and pillows were occasionally mentioned. Additionally, some guests were dissatisfied with the double beds being two singles pushed together, leading to them sliding apart. There were also remarks about a lack of proper bedding and the beds not being changed during their stay.
Overall, while the feedback on bed comfort is predominantly positive, some guests encountered specific issues that slightly detract from the overall experience.
Cleanliness
The Relax Resort Hotel Kreischberg stands out for its exceptional cleanliness and meticulous organization. Guests consistently highlighted the immaculate state of the entire hotel, from the common areas to the individual rooms. Reviews emphasized that the rooms were not only spotlessly clean but also quite spacious and nicely furnished, contributing to a pleasant stay. The bathrooms were particularly noted for their cleanliness and the overall maintenance of the hotel was described as impeccable.
Guests appreciated that the rooms were well-isolated, ensuring that noise from neighboring rooms was not a problem, further adding to the comfort of their stay. The hotel provided generous hygiene kits, underlining its commitment to maintaining high cleanliness standards. Whether in the rooms, the common areas or the bathrooms, cleanliness was a defining characteristic recognized and appreciated by visitors.
Overall, the hotel's dedication to maintaining a clean and pleasant environment was evident in all aspects, making it a highly recommended destination for those valuing hygiene and cleanliness.
Staff
The staff at Relax Resort Hotel Kreischberg have garnered overwhelmingly positive feedback from guests. Descriptions like great, kind and very attentive frequently appear, underscoring the team's commitment to providing exceptional service. Many reviews highlight the staff's friendliness and helpfulness with specific mentions of the waiters and receptionists who enhance the overall guest experience. Frequent mentions of the staff's attentiveness and accommodation reflect their dedication to making stays enjoyable.
Guests appreciate the professional and friendly service both at the bar and reception areas. Despite occasional language barriers, where some staff members have limited German proficiency, the overall demeanor and efforts of the staff remain commendable. Instances of exemplary and super service are noted, showcasing the team's capability to maintain high standards across the board.
However, a few reviews suggest that there is room for improvement, especially in the restaurant service where guests occasionally encountered delays and communication issues. These instances are overshadowed by the generally warm and courteous behavior of the personnel. Overall, the friendly and helpful nature of the staff contributes significantly to the positive experiences of guests at this hotel.
Wi-Fi
The Wi-Fi at Relax Resort Hotel Kreischberg has received mixed feedback from guests. Some found the Wi-Fi to be unproblematic and more than sufficient during their stay with no issues reported. However, a number of guests experienced significant challenges with the internet service. These included weak and unreliable connections, difficulties handling an influx of users and areas within the hotel where reception was poor. Several reviewers indicated that the internet quality was terrible and mentioned specific instances when the Wi-Fi was not working for consecutive days. Improvements to the Wi-Fi service could enhance the overall guest experience at the hotel.
Spa
The wellness facilities at Relax Resort Hotel Kreischberg receive high praise from guests, who highlight a well-maintained and beautifully designed spa area. The sauna, often mentioned for its excellent quality and amazing views of the mountains, contributes to a relaxing and tranquil atmosphere. Many guests appreciated the extended opening hours of the wellness area, typically staying open until 10:00 pm, making it convenient for unwinding after a day of activities.
The wellness area on the upper floors, especially the 6th floor, is particularly noted for its stunning views and well-equipped amenities. Guests commend the variety of facilities available, including multiple saunas, steam baths and a pool area, all contributing to a comprehensive wellness experience. The spa's design and cozy ambiance enhance relaxation, affirmed by the frequent comments about the pleasant atmosphere.
Despite some mentions of the wellness area being small and occasionally crowded, the overall consensus is positive. The spa area remains a significant highlight, offering a high-quality, enjoyable and relaxing experience for those seeking to unwind amid scenic surroundings.
Gym
The gym at Relax Resort Hotel Kreischberg offers a range of equipment, including dumbbells and a weight bench, which many guests found to be a positive feature. The gym is described as well-equipped, though a bit cramped and tight. Some guests found that the overall level of the gym could be improved, noting that the equipment leaves something to be desired. Despite these points, others felt the gym was good. It's important to mention that some instructions in the gym area are not available in English, which may pose a challenge for non-German speakers. Overall, the gym provides a basic but functional space for fitness enthusiasts.
Pool
The pool facilities at Relax Resort Hotel Kreischberg have garnered mixed feedback. While several guests appreciated the warm water in both the main pool and the children's pool, others noted that the pool is relatively small and can feel crowded, especially with children present. The children's pool, kept at 30 degrees, was particularly praised as a highlight for young guests. The main pool on the sixth floor received positive remarks for its fantastic view and well-maintained state, providing a nice, relaxing area to unwind. Guests also enjoyed the spa pool, describing it as beautiful and well-tempered. Despite the limited size, the pool area, including facilities like saunas, was frequently mentioned as clean, inviting and well-kept. Overall, the pool provided a pleasant experience, albeit sometimes busy, leaving guests generally satisfied with the wellness amenities offered by the hotel.
Parking
Relax Resort Hotel Kreischberg receives positive feedback regarding its parking facilities. Guests appreciate the large and comfortable parking lot right in front of the hotel, noting its ample space and ease of use. The parking is sufficient to accommodate cars with a dedicated corner for motorcycles and cleaning. Visitors enjoy the convenience of private and free parking, highlighting the availability of plenty of spots. Overall, the parking situation at this hotel is highly commended for its convenience and adequacy.
Family
Relax Resort Hotel Kreischberg is an excellent choice for a family vacation, offering a range of amenities and activities that cater primarily to children. The hotel features organized childcare and animation for children, making it a very child-friendly environment. Families will appreciate the large family rooms and the numerous family-friendly facilities available. The hotel is equipped with a children's playroom and a dedicated children's pool, although some guests suggest these areas could use a slight refresh.
The family friendly atmosphere extends into the wellness area, although it can get crowded with children in the evenings. Some guests recommend having child-free hours for a more relaxed experience. Overall, the hotel receives high praise for being practical and ideal for families with young children, making it a great spot for a well-spent stay at this excellent ski resort.
Ski
Nestled in a prime mountainous location, Relax Resort Hotel Kreischberg has received commendable praise for its exceptional proximity to ski facilities. Guests repeatedly highlight the convenience of being just a short walk away from the main ski lift with some noting it takes as little as two minutes. The hotel is strategically situated right by the ski station and the slopes, providing an ideal setting for skiing enthusiasts.
The amenities specifically cater to skiers, offering heated ski and boot storage, equipped with boot dryers, ensuring guests' gear is well-maintained and ready for use. Additional conveniences include free parking and designated ski gear lockers, underscoring the hotel's commitment to a hassle-free skiing experience.
Families also find the hotel appealing, thanks to a game room for kids, which adds to the overall comfort and enjoyment. In summary, Relax Resort Hotel Kreischberg stands out as a fantastic choice for ski lovers due to its excellent location, thoughtful amenities and skier-friendly environment.
4 Star
The Relax Resort Hotel Kreischberg receives mixed reviews regarding its four-star rating with opinions varying widely on whether it meets the expected standards. While some guests affirm that the hotel maintains a four-star quality, others express significant dissatisfaction, suggesting it falls short of the mark for a hotel in Austria. Facilities and services align with a four-star rating for some, but critiques highlight that buffet food and staff performance often do not meet the anticipated level of excellence. Concerns about price-performance ratios and food quality further contribute to these divided opinions. While the hotel does find recommendation from some guests, the consensus indicates inconsistencies in maintaining the expected four-star standards.
Business
Relax Resort Hotel Kreischberg is recognized for its suitability for business travelers, featuring facilities that cater well to professional needs. The business center provides a satisfactory environment for work-related activities, making the hotel a fitting choice for those in the business society. Although there are no specifically designated business categories mentioned, the hotel offers conveniences that are integral for business stays. Besides the business amenities, the hotel boasts a pool and wellness area, offering relaxation options that complement the work-related facilities. However, language barriers may occasionally pose a challenge with staff, noted to slightly affect the overall helpfulness. Despite this minor drawback, the hotel's combination of business and wellness facilities makes it an attractive option for business travelers seeking a balanced environment.
Children's Pool
The Relax Resort Hotel Kreischberg offers various amenities for families, including a designated children's pool area. Guests have noted that the pool area, although available, is somewhat small and sometimes crowded. There's a shallow section suitable for young children, contributing to their enjoyment during their stay. Alongside the pool, the hotel features a nice playroom, adding to the positive experience for families with kids. While the management of the children's pool could see improvements, many children appreciated the available options, making it a memorable part of their first holiday hotel experience.
Indoor Pool
The Relax Resort Hotel Kreischberg offers an indoor pool that is beautifully maintained, providing a relaxing environment for guests. Despite its small size, the pool area is complemented by a very nice and rich buffet, available both at the poolside and during breakfast. The wellness area, which includes a well-furnished sauna, adds to the overall comfort and relaxation experience.
However, the pool tends to get crowded, particularly with children and there appears to be a lack of access control to manage this issue. This can make the indoor pool less usable for some guests at times. Despite these points, the hotel boasts big rooms and great facilities, making it a well-rounded choice for a stay.
Luxury
Relax Resort Hotel Kreischberg offers an elegantly furnished setting and a luxurious atmosphere, particularly evident in the reception and lounge areas, as well as the luxury rooms. The ambiance of the hotel certainly exudes a sense of luxury. However, some guests felt that the overall experience did not fully meet the expectations of a four-star hotel in Austria, citing limited amenities and a luxury level that did not justify the price. Despite the beautiful setting and luxurious decoration, there was a sentiment that the luxury rating fell short in some aspects.
Dog Friendly
The Relax Resort Hotel Kreischberg is noted for its dog-friendly atmosphere, allowing pets to stay within its premises. Guests have appreciated the hotel's policy of permitting dogs and have expressed joy at the warm welcome their furry companions received. The option to stay with dogs is a recognized feature and the hotel even provides dog beds in some rooms, highlighting their consideration for pet comfort. However, some guests have mentioned the presence of a dog smell in certain rooms and a small dog in the dining room, which may not appeal to all visitors. While general facilities for dogs are well-regarded, there is a lack of specified dog-friendly categories or services, which might leave some pet owners wishing for more tailored offerings. Despite this, the overall environment is accommodating for those traveling with pets.
Yes, Relax Resort Hotel Kreischberg has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool.
Yes, a spa is available at Relax Resort Hotel Kreischberg.
Yes, Relax Resort Hotel Kreischberg welcomes dogs.
Yes, parking facilities are available at Relax Resort Hotel Kreischberg.