Universal Hotel Aquamarin

Sant Elm 39.57720700, 2.35456500 , Cala Conils, 4 (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsUniversal Hotel Aquamarin, located in the charming village of Sant Elm, provides an idyllic retreat with its prime beachfront position offering stunning sea views and direct access to sandy shores. Visitors praise the hotel's proximity to shops and restaurants, as well as its newly renovated, clean rooms that offer modern comforts, making it ideal for a luxurious or peaceful beach vacation.

The breakfast experience stands out with guests frequently lauding the extensive, varied buffet featuring high-quality, delicious food, including regional additions and freshly made options. The opportunity to enjoy breakfast on an outdoor terrace with sea views enhances the overall dining experience, making it a highly recommended highlight of their stay.

Dinner at the hotel generally receives positive feedback, particularly the à la carte meals praised for their gourmet quality, although some guests note shortcomings in the main courses and vegan/vegetarian options. The buffet dinners are varied and flavorful with themed nights adding diversity, albeit with occasional critiques about certain dishes lacking taste or being lukewarm.

Guests are impressed with the accommodations, noting beautiful, modern and clean rooms with contemporary furnishings, spaciousness and amenities like refrigerators and large balconies with excellent sea views. Some minor criticisms include soundproofing issues, occasional maintenance needs and outdated furnishings, but overall, the rooms are considered comfortable and well-kept.

Cleanliness is a key strength of the hotel with numerous reviews highlighting the impeccable maintenance of rooms and communal areas, as well as the friendly and accommodating nature of the cleaning staff. Despite isolated issues like unclean curtains or occasional missed cleaning days, the hotel's high standards of cleanliness contribute to a pleasant stay.

The staff at Universal Hotel Aquamarin are often described as friendly, helpful and attentive with notable mentions of exceptional service from individuals like Cátia at reception and Jo and Jennifer in the restaurant. Their humor, warmth and efficiency create a welcoming atmosphere.

WiFi service at the hotel, while generally decent and reliable for basic web-browsing, has some limitations in coverage and speed with a faster paid option available but limited to one device.

The spa and wellness facilities are well-received, offering a sauna, steam bath, pool and various treatments. Some guests feel the indoor spa pool functions more like a bubble bath, but overall, the spa experience is praised for its quality and amenities.

The indoor pool and fitness room contribute positively to the hotel’s amenities with guests appreciating the pool’s cleanliness and size, although a shortage of loungers and occasional lack of filling are noted.

The beachfront location is a major draw with direct access to clear, calm waters and semi-private beach areas, ideal for relaxation. Proximity to dining options and great staff service further enhance the guest experience.

Mixed reviews on the beds indicate that while many guests find them comfortable and clean, others feel they are too firm or improperly joined, affecting sleep quality. Calls for improved mattresses are noted.

For business travelers, the hotel offers suitable facilities, good conference resources and reliable WiFi, making it a convenient choice for business needs, despite room for enhancement in services for larger events.

Overall, Universal Hotel Aquamarin receives positive reviews for its superb location, excellent dining experiences, clean and comfortable rooms and outstanding staff service, making it a delightful choice for a seaside vacation.
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Categories
Beachfront Hotel
Offers a beachfront location in Sant Elm, providing direct access to the sea and stunning views. It provides a tranquil and relaxing atmosphere. Known for its friendly service and beautiful surroundings.

Luxury Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Romantic Hotel

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types
Twin Room Luxury and quality are the defining features of this room. Exclusivity can be found in every detail, and every space is decorated with elegance and warmth that can be seen and felt throughout. Wood, natural and organic materials and subtle plays of soft light transport you to a state of matchless comfort and wellbeing. Get in tune with nature as you admire the spectacular mountain views from your balcony, and allow your senses to drift whilst enjoying truly memorable moments.

Twin Room with Sea View The breathtaking views from the large picture windows leading on the balcony are a gateway to paradise. If you dream of waking up to sea views each morning, this is the room for you. Relax in a space featuring a Mediterranean design, bathed in light and warm tones, and enjoy the balcony with sea views and the wealth of impeccable details. Each moment is worth treasuring in these rooms designed for comfort, convenience and wellbeing.!

Superior Double Room with Sea View The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Twin Room (2 Adults + 1 Child ) This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with a quiet street view. The unit has 3 beds.

Guest Reviews
8.7
Very Good
Location
Universal Hotel Aquamarin offers travelers an idyllic retreat in the quaint village of Sant Elm, nestled away from the bustling tourist areas. The hotel enjoys a prime beachfront location, providing guests with stunning sea views and direct access to the sandy shores. The picturesque setting on the bay of Sant Elm and tranquility of the surroundings create a perfect backdrop for a relaxing holiday. Visitors have praised the hotel's proximity to shops, restaurants and amenities, all within walking distance, making it convenient for both exploration and relaxation. The hotel's ambiance is complemented by newly renovated, clean rooms that offer modern comforts. Whether for a luxurious getaway or a peaceful beach vacation, the serene beauty and superb location of Universal Hotel Aquamarin make it a standout choice for travelers seeking a delightful seaside escape.

Breakfast
The breakfast experience at Universal Hotel Aquamarin has garnered overwhelmingly positive reviews from guests. The extensive and varied breakfast buffet offers something for every palate with many highlighting the exceptional quality and diversity of the food. Guests repeatedly describe the breakfast as excellent, delicious and plentiful with an array of regional additions and freshly made options. The breakfast buffet is praised for its attractive presentation and rich selection, including fresh fruits, an assortment of juices and even items prepared for early departures.

The hotel's breakfast is more than just food; it's a delightful experience enhanced by the friendly and attentive staff. Many guests appreciate the opportunity to enjoy their breakfast on the outdoor terrace with stunning sea views, adding to the overall luxury and enjoyment of their stay. The combination of a diverse menu, high-quality offerings and the scenic setting makes breakfast at Universal Hotel Aquamarin a standout feature that guests highly recommend.

Dinner
The dinner experience at Universal Hotel Aquamarin offers a mixed but generally positive array of options. Many guests praised the à la carte dinners and described the food as delicious, high-quality and gourmet. Notably, dishes such as octopus and steak received particular acclaim. Starters were often highlighted as excellent and the views during dinner, especially at sunset, add to the overall dining experience.

The buffet dinner, frequently mentioned, is varied and flavorful, providing a wide range of options each evening with specific themed nights adding to the diversity. While some reviews noted that the main courses could be small and pricey, the overall consensus was that the food was tasty, nicely presented and of very good quality. The breakfast and dinner buffet was often described as spectacular and perfect with substantial variety and well-coordinated service.

However, not all feedback was positive. Some guests felt that certain dishes lacked taste or were geared more towards foreign tastes. A few noted issues with vegan and vegetarian options and some foods being dry or lukewarm. Wednesday’s buffet was pointed out as less impressive compared to other days. There were also occasional complaints about the quality of the main dishes not matching the starters or desserts, as well as the need for a clearer ordering system.

Despite some minor drawbacks, the dining experience at Universal Hotel Aquamarin generally met or exceeded guests' expectations, especially when considering the stunning sea views during meals.

Rooms
Universal Hotel Aquamarin evidently impresses guests with its accommodations. The rooms are widely praised for being beautiful, modern and very clean. They feature stylish and contemporary furnishings, often described as having a Scandinavian decor. Many guests appreciate the comfort of the bedding and the spaciousness of some of the rooms, which are equipped with modern amenities, including refrigerators and large balconies, offering wonderful sea views.

The hotel also offers newly renovated rooms, maintaining a fresh, updated look that guests find attractive. Despite some rooms being described as small or occasionally outdated, the overall sentiment leans positive due to the cleanliness and comfort. Several mentions of the large, clean and well-decorated spaces indicate that most visitors leave satisfied with their stay.

However, there are a few criticisms, such as issues with soundproofing, occasional maintenance needs and some old-fashioned furnishings. Additionally, there are noted inconsistencies in room cleaning schedules and service attentiveness, which may detract from the overall experience. Despite these minor setbacks, the overwhelming feedback highlights the aesthetically pleasing, comfortable and well-kept nature of the rooms at Universal Hotel Aquamarin.

Beds
Guest reviews of the Universal Hotel Aquamarin reveal mixed experiences regarding the beds. Many guests highlighted the beds as very comfortable with positive comments on the comfort and quality of the bedding. Cleanliness was also praised with several guests noting that the beds were kept very clean.

On the other hand, there were several mentions of the beds being quite hard or too firm, which affected the sleep quality for some, particularly side sleepers. There were also comments about the double beds being two single beds pushed together, which some found uncomfortable and inconvenient.

While some guests appreciated the comfortable bedding and found the beds suitable for larger guests, there were also calls for updated or improved mattresses. A few reviews mentioned that the bed quality was poor or that the mattresses were old and worn-out.

Overall, while a majority of guests found the beds to be comfortable, there were noticeable requests for improvements in mattress softness and quality to cater to all preferences.

Cleanliness
Universal Hotel Aquamarin stands out as a haven of cleanliness and modern decor. The property, often described as impeccably clean, consistently impresses guests with its spotless rooms and well-maintained facilities. Many reviews emphasize the super clean environment with rooms and communal areas being regularly and thoroughly cleaned. Room interiors, noted for their stylish and fresh look, enhance the luxurious feel of the accommodation. Frequent remarks about the very clean and comfortable bedding reinforce the high standards of hygiene maintained throughout the hotel.

Although a few guests noted isolated issues such as unclean rooms, dirty curtains, mold or occasional missed cleaning days, these seem to be exceptions rather than the rule. The hotel's updated decor continues to offer clean and fresh visuals, contributing to the modern ambiance appreciated by many visitors.

The dedication of the cleaning staff often receives praise with guests noting their friendliness and accommodating nature. Regular, diligent cleaning schedules ensure that rooms consistently meet high cleanliness standards. Despite some comments about older room fittings, the general upkeep of the property is commendable, creating an inviting and pleasant environment for travelers looking for both comfort and cleanliness during their stay.

Staff
The Universal Hotel Aquamarin has garnered an impressive reputation for its outstanding staff, frequently described as friendly, helpful and incredibly accommodating. Guests commend the team for being super attentive and consistently providing excellent service. The hotel’s receptionists, especially Cátia, are often highlighted for their kindness and professionalism. Indeed, both the reception staff and the housekeepers like Gemma receive praise for their efficiency and courtesy.

Despite occasional comments about forgetfulness, the overall sentiment towards the staff remains overwhelmingly positive. Guests appreciate the approachable and caring nature of the employees, noting how they go out of their way to make everyone feel welcome. Remarks about the team's humor, warmth and politeness are commonplace, indicating a pleasant atmosphere throughout the hotel.

In the restaurant, staff members such as Jo and Jennifer are noted for their professionalism and attentive service. The waiters are described as very polite and the service as prompt and accommodating. The in-house housekeeping and cleaning services also meet high standards with guests praising the exceptional cleanliness maintained by the team.

Overall, the staff at Universal Hotel Aquamarin are considered a standout feature of the experience, ensuring that guests feel valued and well taken care of during their stay.

Wi-Fi
Universal Hotel Aquamarin generally offers a decent wifi service for guests, characterized as sufficient, reliable and fast enough for general web-browsing. Visitors have reported stable and strong WiFi signals throughout the hotel, enabling consistent and satisfactory connectivity. The availability of free WiFi is appreciated, although there are instances where it is noted that free WiFi has poor coverage and slow speeds. For those requiring faster and more stable connections, a paid option is available, though it comes with a limitation of supporting only one device. Some reviews mention issues with accessibility and additional charges, indicating that the setup might not be ideal for all users. Overall, while the hotel’s WiFi generally meets basic browsing needs, those with higher requirements may need to opt for the paid service to ensure a better experience.

Spa
The Universal Hotel Aquamarin offers an appealing spa experience that guests generally find satisfying. The wellness area, which is included in the price, features a sauna, steam bath and pool, although some guests noted that the indoor spa wasn't heated to their preference. The spa area includes amenities such as massage and cosmetic treatments, which have been consistently praised for their quality. The range of spa options, including body treatments and massages, contributes to an excellent spa experience. The spa facilities are described as wonderful and relaxing with a high adherence to standards, making it a commendable feature of the hotel. However, some guests felt the spa pool functions more like a "bubble bath" rather than a jacuzzi. Overall, the spa at Universal Hotel Aquamarin offers a good experience with excellent amenities that complement the hotel's other services.

Pool
The Universal Hotel Aquamarin offers a well-maintained indoor pool located on the 1st floor, providing a large and relaxing environment for guests. Complementing the pool is an inviting spa area with a bubble bath, contributing to a soothing experience. The hotel also features a fitness room for those looking to stay active during their stay. While the pool is generally appreciated for its cleanliness and size, some guests noted a shortage of loungers and mentioned that the pool was not always filled. Overall, the pool and spa facilities contribute positively to the hotel's amenities, offering a pleasant spot for relaxation and wellness.

Beach
The Universal Hotel Aquamarin boasts a remarkable beachfront location with direct and convenient access to a variety of stunning beaches. Guests consistently commend the hotel for its prime positioning right on the beach, making it easy to enjoy the crystal-clear waters and beautiful sandy shores that lie just steps away. The calm and peaceful ambiance of the beach is an attractive aspect, offering a perfect retreat for those in search of tranquility.

The beach itself is characterized by its clear, ankle-deep waters, providing a safe and enjoyable experience for all ages. Visitors also highlight the semi-private sections of the beach, which enhance the feeling of exclusivity and relaxation. The hotel’s own small equipped beach and deck next to the shore add to the appeal, ensuring guests have everything they need for a comfortable beachside stay.

Aside from the beach access, the hotel is praised for its proximity to various dining options with many restaurants nearby catering to a range of tastes. The great staff and additional services such as a spa further enhance the guest experience, contributing to the overall satisfaction and appeal of this beachside hotel. Whether seeking a peaceful holiday by the beautiful sea or the convenience of immediate beach access, Universal Hotel Aquamarin provides a compelling option for a seaside vacation.

Business
The Universal Hotel Aquamarin presents several advantages for business travelers, particularly in terms of its on-site facilities. The hotel is described as business friendly, boasting good conference resources and adequate business-related facilities. Notably, the meeting rooms are well-suited for private gatherings, although they could benefit from enhanced services for larger corporate events. The WiFi is excellent, an essential feature for any business traveler and there is unlimited drinking water on tap, ensuring convenience and comfort during stay. Additionally, the presence of free parking nearby at a modest fee of 4/day is another perk. However, it is important to note that the hotel is located in an area with limited amenities and activities for business travelers. Despite this, the hotel aims to make business trips comfortable with the resources at hand.

Outdoor Pool
The Universal Hotel Aquamarin receives high praise for its outdoor pool with many guests describing it as beautiful, great and large. Some reviewers mention the availability of sun loungers and commend the facility for having a water dispenser to refill bottles. However, there are mixed reviews regarding the pool's presence, as some assert the pool is located on the 1st floor or cite the lack of an outdoor pool, suggesting possible confusion or changes in the setup. The hotel also offers a generous breakfast buffet, adding to the appeal of relaxing by the Little Rock pool, which many find stunning. Note that sunbeds by the pool may be subject to a fee.

Beachfront
Universal Hotel Aquamarin boasts an unmatched beachfront location that consistently wows its guests. Situated directly on the beach, the hotel provides its visitors with direct and easy access to a beautiful sandy shore, offering unobstructed, stunning sea views right from the property. Guests frequently highlight the prime beachfront position, noting that the hotel is right by the water, making it incredibly convenient for beach lovers. The fantastic sea views with the sea practically right under the window, are a standout feature and an undeniable draw. Universal Hotel Aquamarin's front-line location ensures guests can enjoy the serene ambiance of the sea from the comfort of their rooms, contributing to an overall delightful beachfront experience.


Yes, Universal Hotel Aquamarin has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Universal Hotel Aquamarin.

No, Universal Hotel Aquamarin doesn't allow dogs.

No, parking facilities aren't available at Universal Hotel Aquamarin.

Yes, Universal Hotel Aquamarin has a gym.

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