Santa Barbara, 3504 State Street34.440614,-119.738433(Show on Map)
7.8
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Sunset Motel in Santa Barbara is consistently praised for its prime location on State Street, offering easy access to key attractions, shops, the beach and various dining options. The convenience of nearby public transportation and breakfast cafes, combined with the motel's tranquil residential setting, makes it a popular choice for travelers. Many guests enjoyed the clean and comfortable rooms with particular appreciation for the affordability and amenities like TVs, microwaves, fridges and updated bathrooms. Although there were occasional reports of cleanliness issues and room odors, most visitors found the accommodations satisfactory.
The staff at the Sunset Motel generally receive positive feedback for their friendliness and helpfulness with specific praises for the gracious front desk employees and the hospitality during check-in. However, some guests did experience less favorable interactions, highlighting areas for improvement in customer service. Internet connectivity is a mixed experience; some guests reported reliable WiFi, while others faced connection issues.
Parking is another aspect that guests appreciate with most valuing the convenience and security of the on-site parking, despite occasional complaints about limited spaces and the condition of the parking lot. Lastly, the beds at Sunset Motel are widely regarded as very comfortable, adding to the overall pleasant experience for guests, even though a few noted issues with bed noise and older mattresses.
Overall, the Sunset Motel is recognized for its advantageous location, comfortable rooms, helpful staff and good value, making it an attractive option for those visiting Santa Barbara.
Categories
Cheap
The Sunset Motel provides budget accommodation. It offers a straightforward option for travelers seeking affordability.
Small
Sunset Motel offers a budget-friendly option with comfortable rooms and a convenient location. Its simple amenities and cozy atmosphere make it a practical choice for a short stay.
Parking
Room Types
Queen RoomOffering free Wi-Fi, this room features a 46 to 60-inch cable TV, microwave, refrigerator, coffee machine and en suite bathroom with a hairdryer.
Queen Room with Two Queen BedsOffering free Wi-Fi, this room features a 46 to 60-inch cable TV, microwave, refrigerator, coffee machine and en suite bathroom with a hairdryer.
Deluxe King RoomOffering free Wi-Fi, this room features a 46 to 60-inch cable TV, microwave, refrigerator, coffee machine and en suite bathroom with a hairdryer.
Double Room with Two Double BedsOffering free Wi-Fi, this room features a 46 to 60-inch cable TV, microwave, refrigerator, coffee machine and en suite bathroom with a hairdryer.
Deluxe Family SuiteOffering free Wi-Fi, this room features a 46 to 60-inch cable TV, microwave, refrigerator, coffee machine and en suite bathroom with a hairdryer.
King SuiteThis air-conditioned suite includes a 1-person hot tub, a 60-inch flat-screen cable TV, a , microwave, refrigerator, coffee machine and en suite bathroom with a hairdryer.
King Suite with Spa AccessOffering free Wi-Fi, this suite features a 55-inch cable TV, a 2-person spa bath, microwave, refrigerator, coffee machine and en suite bathroom with a hairdryer.
Queen Room with Two Queen Beds - Disability AccessThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Superior King RoomThis double room features parquet floors, heating and a flat-screen TV. The unit offers 1 bed.
Queen RoomThis double room features parquet floors, heating and a flat-screen TV. The unit offers 1 bed.
Standard Double RoomThis double room has parquet floors, heating and a flat-screen TV. The unit has 2 beds.
King RoomThis double room features parquet floors, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
7.8
Good
Review Summaries
Location
The Sunset Motel boasts an ideal location on State Street, central to many key attractions in Santa Barbara. Guests consistently highlight the convenience and accessibility of its location, making it easy to find and get to. It's just a few minutes' drive to the main shops, the beach and the pier, placing visitors close to diverse restaurants, coffee shops, stores and a nice dispensary. The motel is also noted for its proximity to essential services such as the hospital and offers convenient parking.
Visitors appreciate the quiet, cozy residential area behind the motel, contributing to a peaceful stay. Public transportation provides an easy route to downtown Santa Barbara, enhancing the motel's appeal. Breakfast cafes nearby add further convenience. The combination of its prime location, great value and attentive management ensures the Sunset Motel is a favored choice among travelers seeking both comfort and ease during their stay in Santa Barbara.
Breakfast
While Sunset Motel has many aspects to appreciate, the breakfast situation has been a source of disappointment for many guests. Travelers should be aware that despite advertisements, breakfast is not provided. This has been a recurring issue even beyond initial Covid-19 restrictions and there is no help available with preparing morning coffee either. However, for those willing to venture out, there are great breakfast cafes and favored restaurants nearby.
Rooms
Sunset Motel offers clean and comfortable accommodations at a great price. Guests appreciated the cleanliness and felt their rooms were cozy and home-like. Many highlighted the motel's convenient location near highways and restaurants. The furnishings varied with some rooms featuring gorgeous pieces and amenities like mini-fridges, coffee makers and good window coverings. Rooms that had been recently renovated were particularly noted for their comfort and modern updates.
However, some rooms were described as cramped, especially for larger groups and a few guests found the layout awkward. Others mentioned that while some furniture was older, the beds were super comfortable. A handful of reviews brought up concerns about room odors and cleanliness, suggesting some inconsistency in housework. Despite these occasional drawbacks, guests generally found the Sunset Motel to be a solid choice for an affordable and restful stay.
Beds
Sunset Motel receives generally positive feedback regarding the beds with many guests praising their comfort. Phrases such as very comfortable bed, the bed was very comfy and the beds were spacious and comfortable suggest a high level of satisfaction. Terms like beds were super comfortable and extremely comfortable further emphasize the overall approval. Moreover, the beds were often described as clean, adding to the positive experience. However, not all feedback is favorable; there were occasional mentions of noisy beds or older, uncomfortable mattresses and isolated instances of bed bugs. Nonetheless, for most guests, the comfort of the beds at Sunset Motel significantly contributed to a pleasant stay.
Cleanliness
Sunset Motel offers a mixed experience when it comes to cleanliness, according to various guest reviews. On the positive side, many have reported that their rooms were clean and comfortable with well-equipped amenities like TVs, microwaves and fridges. The bathrooms, in particular, received favorable comments for being updated and tidy. Guests appreciated the motel's affordability and convenient parking, making it a practical choice for stays in Santa Barbara.
However, some aspects raised concerns. There were mentions of rooms being compact and poorly distributed with some guests encountering dirty floors, walls and doors. Other issues included musty odors, loud air conditioning units and unclean coffee makers and shower curtains. The appearance of stained bedsheets and furniture needing renovations further detracted from the overall experience for some. Despite these inconsistencies in cleanliness, several visitors still found the rooms to be clean and the motel a good value for its location.
Staff
Located at the heart of a bustling city, Sunset Motel receives mixed reviews regarding its staff. On a positive note, many guests highlighted the friendly and accommodating nature of the staff. Numerous reviewers mentioned the ease of check-in, specifically praising the helpful and gracious front desk employees. Particular mention was given to a friendly woman at check-in and a lovely lady at the reception who even went the extra mile to carry a guest's suitcase up to the second floor, displaying a high level of hospitality. The hotel's grounds were also complimented for their cleanliness and the staff's politeness was a recurring theme. Additionally, the property manager provided useful local insights despite being described as loud by some guests.
However, the feedback wasn’t unanimously positive. Some guests experienced unwelcoming behavior, pointing out interactions with unkind or unhelpful staff members. The property manager's approach was seen as lacking understanding, contributing to the mixed sentiments.
Overall, while the majority of reviews reflect a positive experience with the staff at Sunset Motel, there are a few discordant notes highlighting areas for improvement in their service.
Wi-Fi
The WiFi experience at Sunset Motel has been mixed according to guest feedback. Some guests have found the wifi strong and working well, while others have experienced weak signals and frequent disconnections. There were issues with connectivity and some guests noted the absence of instructions and passwords for accessing the service. Despite the varied experiences with WiFi, the motel was noted for being absolutely clean and serviceable.
Parking
The parking situation at Sunset Motel generally receives positive feedback. Guests appreciate that parking facilities are good and often conveniently located right in front of their rooms, making it easy to access. The security of the parking area is also noted favorably. Despite the occasional mention of limited parking spots, most guests reported always finding a spot, whether on-site or on the street nearby. The fact that parking is free is an added bonus for many visitors. Some reviews indicated issues such as the need for repaving the parking lot or dealing with large work trucks occupying multiple spaces, resulting in street parking in unfamiliar areas. There were also isolated complaints about the noise from people in the parking lot late at night. While not everyone had a seamless experience, the overall sentiment about the parking at Sunset Motel remains more positive than negative.
FAQ
No, Sunset Motel doesn't have any pool.
No, a spa isn't available at Sunset Motel.
No, Sunset Motel doesn't allow dogs.
Yes, parking facilities are available at Sunset Motel.
