Hotel Diriá Santa Cruz

Santa Cruz 10.26752200, -85.58677900 , Santa Cruz Guanacaste Province, Costa Rica Calle Central, Provincia De Guanacaste, Santa Cruz, 50301 (Show on Map)
8.1
Very Good


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Summary of reviewsHotel Diriá Santa Cruz receives high praise from guests, particularly for its strategic location in downtown Santa Cruz. The hotel provides easy access to key amenities such as supermarkets, restaurants, and shops, catering to both leisure and business travelers. Its central yet tranquil setting, alongside proximity to major highways for trips to nearby beaches, offers an exceptional convenience factor. Guests appreciate the cleanliness and comfort of the accommodations, as well as the welcoming and warm staff who enhance the overall experience.

The complimentary breakfast is often highlighted for its taste and variety, with options including traditional, American, and healthier choices. The breakfast setting features pleasant green surroundings, adding to the allure. While some guests suggest enhancing the variety and portion sizes, most enjoy the breakfast offerings as an integral part of their stay.

Room feedback is mixed, but guests often mention the rooms' modern updates, cleanliness, and the appealing views over the garden and pool area. Bed comfort is another positive, albeit with minor discrepancies concerning size and maintenance issues, such as paint wear, drainage problems, and occasional noise disturbances.

Cleanliness across the hotel is consistently lauded, from guest rooms to common areas, aided by a diligent, friendly staff. Similarly, the pool area garners admiration for its inviting and serene atmosphere, providing a refreshing escape amidst lush gardens. Nonetheless, some maintenance concerns, such as occasional debris, are noted.

Overall, the hotel staff's friendliness and hospitable nature stand out, offering a family-like atmosphere that makes guests feel at home. This exceptional service leaves a lasting impression, prompting many guests to express a desire to return. Despite minor critiques concerning room and pool maintenance, Hotel Diriá Santa Cruz is celebrated for its cleanliness, comfort, and the quality of its service, making it a favored choice for travelers.
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Family Friendly Hotel
This hotel offers comfortable accommodations and a central location in Santa Cruz. Its amenities cater to families looking for a convenient and affordable stay.

Dog Friendly Hotel
This hotel is identified as pet-friendly and offers a relaxing environment with a beautiful garden space. The hotel has a good rating, suggesting a positive experience for guests and their pets.

Hotel with Swimming Pool
This hotel offers a refreshing outdoor swimming pool and is centrally located, making it a popular choice for travelers seeking relaxation and convenience.

  Children's Pool    Outdoor Pool  


Hotel with Free Wi-Fi
Located in Santa Cruz, this hotel provides free Wi-Fi access. It is conveniently situated near local attractions such as Parque Bernabela Ramos and offers comfortable rooms for a pleasant stay.

Hotel with Parking
Hotel Diriá Santa Cruz offers free private parking on site for all guests traveling with a vehicle. This hotel is well-located in Santa Cruz and provides accessible parking.

Accessible Hotel
This hotel is noted as being entirely wheelchair accessible. Rooms at Hotel Diria Santa Cruz are equipped for accessibility, including the provision of a roll-in shower.

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types
Family Room The pool with a view is the standout feature of this family room. The spacious family room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 6 beds.

Standard King Room Guests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Standard Quadruple Room Guests will have a special experience as this quadruple room offers a pool with a view. This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.

Deluxe King Room The pool with a view is a top feature of this double room. The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

Deluxe Quadruple Room Guests will have a special experience as this quadruple room offers a pool with a view. This air-conditioned quadruple room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
Hotel Diriá Santa Cruz consistently impresses visitors with its outstanding location. Strategically positioned in downtown Santa Cruz, it offers guests easy access to a multitude of key amenities. Supermarkets, restaurants, and shops are all conveniently within walking distance, making it ideal for both leisure and business travelers. The central yet quiet setting provides a peaceful retreat, while still being close to the vibrant heart of the city. Additionally, its proximity to major highways ensures quick and easy travel to nearby beaches in under an hour.

Guests often highlight the hotel's clean and comfortable accommodations, alongside a warm and welcoming staff. The complementary breakfast also garners positive attention, often noted for its quality and taste. The hotel stands out as a family-friendly choice, offering excellent value with a balance of cost and convenience. Whether staying for a convention or simply exploring Santa Cruz, the ease of access and the variety of nearby facilities enhance the overall experience at this conveniently located hotel.

Breakfast
Hotel Diriá Santa Cruz has generally received positive feedback regarding its breakfast offerings. Guests consistently mention the quality of the meals, describing breakfasts as delicious, excellent, and very good. Many appreciate the different choices available, including traditional, American, and healthy options. A particular favorite seems to be the savanna breakfast, which comes highly recommended.

The breakfast service has been praised for its friendly and helpful staff, ensuring that guests are well taken care of during their morning meal. The pleasant setting, with green areas surrounding the breakfast spot, is another noted advantage that contributes to a positive start to the day. Furthermore, the hotel's location, conveniently close to supermarkets and restaurants, adds to the overall dining experience.

While many guests are satisfied with the included breakfast options, some have noted room for improvement. Suggestions include offering more varied selections and larger portion sizes to enhance satisfaction. Despite this, most guests have indicated that they have no complaints and enjoy the breakfast as part of their stay at the hotel.

Rooms
Hotel Diriá Santa Cruz receives mixed feedback regarding its rooms, with several positive remarks focused on comfort and cleanliness. Guests commonly highlight that many rooms are clean and offer a relaxing and functional environment. Notably, rooms are often described as modern and updated, with some offering inviting views over a large garden with a pool, which adds to the overall appeal. The beds are frequently considered very comfortable, coupled with spacious layouts in some quarters.

However, there are also areas that require attention. Several guests feel that rooms are small, especially when accommodating multiple beds, and concerns regarding maintenance are prevalent. Issues such as worn-out paint in the bathroom, inadequate drainage, and malfunctioning air conditioning diminish the experience for some visitors. Security concerns were mentioned regarding window locks, and some guests were troubled by noisy surroundings. The hotel’s amenities, like televisions and mini-fridges, are intermittently found lacking, though immediate assistance is praised when maintenance is requested.

While modern elements and scenic views are a plus, the demand for refurbishing and improved facilities is apparent. Despite these criticisms, many report that their overall stay benefited from the peaceful garden environment and privacy, making it suitable for those seeking a basic but comfortable stay.

Beds
Hotel Diriá Santa Cruz generally receives positive feedback regarding the comfort of its beds. Many guests find the beds comfortable and mention that the mattresses are of good quality, which contributes to a restful stay. The hotel also provides great pillows, enhancing the overall sleep experience. However, there are some criticisms, with a few guests finding the beds to be too hard and noting issues with cleanliness and the condition of the bedding. Despite these occasional downsides, the overall impression is that the hotel offers a generally comfortable sleeping environment.

Cleanliness
Hotel Diriá Santa Cruz receives frequent praise for its exceptional level of cleanliness. Visitors consistently note that the rooms are immaculately clean, comfortable, and simple, providing a pleasant stay. The bathrooms are also highlighted for their cleanliness, contributing to a worry-free experience. Despite the age of the hotel, it maintains a high standard of tidiness throughout its facilities, from the guest rooms to common areas. The staff's friendliness and supportive nature further enhance the atmosphere, as they diligently ensure that the cleanliness is maintained impeccably. Guests appreciate the peaceful and quiet environment of the hotel, complemented by a lovely garden space and a great pool area. The location is also regarded as very good, adding to the overall positive experience. While some minor maintenance issues are noted, they are overshadowed by the cleanliness and pleasantness of the hotel environment.

Staff
At Hotel Diriá Santa Cruz, the standout feature is undoubtedly the staff, whose friendliness and kindness receive frequent acclaim. From the moment guests check in to the time they depart, they experience exceptional service marked by attentiveness and warmth. The hotel team, including receptionists and kitchen personnel, is particularly praised for their personalized approach, always eager to accommodate guests' needs. The atmosphere is described as family-like, with the entire staff contributing to a welcoming and clean environment. The breakfast staff is also noted for their amiable demeanor, complementing the delicious morning meals. Though mostly glowing, there is a minor note regarding the reception staff's friendliness, suggesting room for improvement. Overall, the consensus among guests is that the hospitality of Hotel Diriá Santa Cruz greatly enhances one's stay, leaving many eager to return.

Pool
Nestled within a charming inner courtyard, Hotel Diriá Santa Cruz boasts a collection of inviting pools that offer a refreshing escape from the hot climate. Surrounded by lush gardens teeming with playful iguanas, the pool area provides not only a delightful swimming experience but also a serene setting for relaxation. While the water in the pools is consistently described as clear, there are occasional mentions of maintenance issues such as debris and the need for renovation. Despite this, guests frequently highlight the clean and spacious nature of the pools and appreciate the shaded areas available during the late afternoon. With beautiful surroundings contributing to an overall enjoyable atmosphere, the hotel offers an appealing poolside retreat for visitors.


Yes, Hotel Diriá Santa Cruz has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Hotel Diriá Santa Cruz.

Yes, Hotel Diriá Santa Cruz welcomes dogs.

Yes, parking facilities are available at Hotel Diriá Santa Cruz.

No, Hotel Diriá Santa Cruz doesn't have a gym.

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