The staff at W Ibiza are the true stars of this hotel - consistently described as excellent, incredible, friendly, accommodating, young, energetic and happy to help. Guests rave about the smart, polite and attentive staff who go above and beyond to make their stay special, even describing them as top-notch and exceptional. Nothing is too much trouble for this super friendly, helpful and responsive team who offer a warm welcome and attentive service throughout your stay. However, a few negative reviews mention rude staff, poor service around the pool and stolen jewelry from rooms. Overall, the staff's service and professionalism are exceptional and truly make W Ibiza a top-notch destination.
