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Hotel y Spa Santa Fe Colonial

Santa Fe de Antioquia , Sector 91 Manzana 7 Predio7 Paso Real (Show on Map)

6.8

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel y Spa Santa Fe Colonial offers a notable experience, largely underscored by its excellent location and dedicated staff. Nestled in a serene countryside setting with convenient access to the nearby village, it provides a relaxing and comfortable environment. Guests appreciate the helpfulness and friendliness of the staff, with particular praise for their attentiveness and communication skills. Mr. Conrado is often mentioned for his exceptional service, contributing positively to the experience. The hotel’s bar and kitchen staff are commended for accommodating special requests, especially for children.

The hotel's surrounding facilities include a spacious pool that generally receives positive feedback for its pleasant temperature and well-maintained cleanliness, though some guests note occasional lapses and suggest improvements in shaded areas. The pool area is described as comfortable, enhancing the relaxing ambiance of the property.

However, despite spacious rooms, including private cabins known for their quiet retreat, guest reviews often highlight concerns about outdated furnishings and maintenance issues, such as defective appliances and cleanliness problems. Reports mention dirt, unpleasant smells, and minimalistic amenities, which detract from the room's value. Grounds and communal facilities may also reflect the need for regular upkeep to meet expectations.

Overall, while certain areas like room maintenance and cleanliness need improvement, the hotel's advantageous location, commendable pool, and exceptional staff service are significant highlights that reinforce its appeal as a tranquil getaway.
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Hotel with Spa

Combines colonial charm with spa services, offering a unique and relaxing experience. Its location in Santa Fe de Antioquia adds to its appeal.

Family Friendly Hotel

This hotel is a great option for families looking for relaxation and comfort. It offers spa services and is located in a convenient area.

Hotel with Swimming Pool

This hotel offers an outdoor swimming pool and spa facilities.

Outdoor Pool

Hotel with Rooms With Jacuzzi / Hot-tub

Features a spa and potential jacuzzi options in Santa Fe de Antioquia. The combination of spa services and a relaxing hot tub provides a rejuvenating experience.

4-Star Hotel

This hotel offers a blend of colonial architecture and modern amenities. It features a swimming pool, poolside bar, Turkish bath/hammam, and an international cuisine restaurant. Guests have highlighted the exceptional service.

Hotel with Outdoor Pool

This hotel boasts two distinct pool areas, a refreshing outdoor pool, a convenient poolside bar, and a hot tub. Guests can also indulge in spa facilities and enjoy picturesque garden views.

Hotel for Honeymoon

Dog Friendly Hotel

Hotel with Parking

Room Types

Deluxe Suite Features flat-screen TV and air conditioning.

Suite with Hot Tub Features a spa bath, air conditioning and flat-screen TV. A hot tub is also offered.

Standard Twin Room Features air conditioning, a dining area, a private balcony and flat-screen TV.

Junior Suite Features air conditioning, a separate dining area and a private balcony.

Budget Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.

About Hotel y Spa Santa Fe Colonial

License: 53376

Guest Reviews

6.8

Rated

Location

Hotel y Spa Santa Fe Colonial boasts a very good location with convenient access, making it an ideal spot for visitors. Nestled in a countryside setting, the hotel offers a comfortable and relaxing environment, complemented by helpful staff who strive to enhance the guest experience. The proximity to the village adds to its appeal, allowing guests to explore the local area with ease. Although situated by the roadside, the facilities themselves are quite pleasant, featuring spacious rooms and a large pool. The hotel also offers great food, contributing to an enjoyable stay. While there are some abandoned spaces on the property, these do not overshadow the overall positive aspects that make it a recommended place for relaxation and enjoyment.

Rooms

Travelers who have visited Hotel y Spa Santa Fe Colonial have found the rooms to be notably spacious, especially the cabins, which offer a secluded and quiet retreat. These rooms also boast spacious bathrooms, drawing praise for their ample size and good lighting. However, the majority of guest reviews highlight significant drawbacks, particularly concerning the age and condition of the room facilities. There is a recurrent observation regarding the outdated furniture and fixtures, with appliances often not functioning properly, such as defective air conditioning and showers.

The cleanliness of the rooms has been a point of contention, with reports of dirt under the beds, stained sheets, and overall neglected cleaning practices. Additionally, the unpleasant smells and presence of cockroaches have been mentioned as major concerns. Guests often find that the rooms lack basic amenities, like refrigerators, and are equipped with very minimalistic furnishings, such as old and small televisions. The overall decor and atmosphere have been likened to that of a hospital room, suggesting a stark and uninviting environment that detracts from the hotel stay. Many guests feel that the rooms do not provide value for the cost, given the extensive need for maintenance and updates. Despite the spaciousness, the cabins and other accommodations at this hotel may require significant improvements in both upkeep and amenities to enhance the guest experience.

Cleanliness

Nestled in a promising location, Hotel y Spa Santa Fe Colonial presents itself as a quaint getaway with elements that intrigue, yet the guest experiences paint a less enchanting picture. The overall cleanliness of the property is a frequent point of contention; various areas such as the rooms and pools often fail to meet guests' expectations. Rooms reportedly suffer from maintenance issues, including unattended cleanliness and lack of hot water, accompanied by basic amenities sometimes missing from their place.

The appeal of relaxation with a jacuzzi falters due to its subpar condition and cleanliness, becoming more of a letdown than a leisure option. Communal facilities such as the pools are highlighted regularly for their neglected upkeep, leaving much to be desired regarding their sanitation levels. Additionally, the property's state indicates a need for maintenance, with the grounds showing signs of neglect, like unpruned trees and fallen leaves.

While the hotel's atmosphere holds potential charm, the reviews suggest that a revamp is necessary to enhance the guest experience by addressing these cleanliness and maintenance concerns.

Staff

The staff at Hotel y Spa Santa Fe Colonial consistently receive high praise for their excellent service and attentiveness. Guests frequently highlight the staff's friendly and helpful nature, with special mention often made of Mr. Conrado for his exceptional care and focus on meeting guests' needs. Many visitors appreciate the dedicated service at the hotel’s bar and kitchen, where staff members go the extra mile to accommodate special requests, particularly for children. The communication skills of the staff are also lauded, contributing to a positive overall experience. However, some guests note inconsistencies in the reception service that did not align with expectations set during booking. Overall, the team’s kindness and hospitality make a lasting impression, enhancing the enjoyment of guests' stays at this charming property.

Pool

The pool at Hotel y Spa Santa Fe Colonial receives positive remarks for its pleasant water temperature, making it ideal for a relaxing swim. Guests commend the area surrounding the pool for being comfortable and clean, contributing to an overall nice atmosphere. The pool itself is frequently described as super nice, with attention paid to its cleanliness, indicating that it is generally well-kept.

However, some reviews suggest there is occasional room for improvement regarding cleanliness, with mentions of the pool needing more cleaning in certain instances. Additionally, there are remarks about limited shaded areas, such as umbrellas, which might affect the overall comfort for those seeking shelter from the sun. Despite these minor concerns, the pool area, kiosk, and staff receive favorable mentions, reflecting a generally positive experience for visitors.

Yes, Hotel y Spa Santa Fe Colonial has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel y Spa Santa Fe Colonial.

Yes, Hotel y Spa Santa Fe Colonial welcomes dogs.

Yes, parking facilities are available at Hotel y Spa Santa Fe Colonial.

No, Hotel y Spa Santa Fe Colonial doesn't have a gym.

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