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Nova Cruz Hotel

Santa Maria Da Feira , Rua S. Paulo Da Cruz - Apartado 125 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNova Cruz Hotel has garnered a strong reputation for its excellent location and ease of access, particularly favorable for travelers making a stopover or arriving by bus via RedeExpresso. Positioned just minutes from the highway and near local attractions like Perlim, restaurants and shops, the hotel's central yet accessible location also caters to those planning to visit Porto and Aveiro. The convenience extends to ample on-site parking, making it a practical choice for car travelers.

The hotel's breakfast offerings received positive feedback for being varied and plentiful with special mentions of lactose-free options and fresh products. The elegant dining environment and overall high quality were appreciated, though some guests did point out that during peak times, the breakfast experience could feel cramped and lacked the variety typically expected of a four-star hotel.

Guest reviews highlight the spaciousness and comfort of the rooms, noting they are often perfect for families or those requiring extra space. Recently renovated rooms with modern touches and upgraded amenities were praised, though some older rooms with worn furniture and minor cleanliness issues were noted. Despite this, the overall sentiment is that the rooms provide a comfortable stay.

Cleanliness is a standout feature at Nova Cruz Hotel. Guests frequently commend the spotless rooms, bathrooms and common areas, attributing this to the hotel's diligent room cleaning service. Newly renovated facilities add to the clean and cozy atmosphere, although there were a few mentions of outdated furniture.

The staff at Nova Cruz Hotel are consistently praised for their friendliness, professionalism and multilingual abilities, significantly enhancing the guests' experience. Reception, night and cleaning staff were particularly highlighted for their exceptional service despite a few isolated reports of less favorable interactions.

Parking is another strong aspect with guests appreciating the ample, free and secure spaces available. This contributes to a stress-free experience for travelers with vehicles.

The beds at Nova Cruz Hotel are generally well-regarded for their comfort with many guests reporting an impeccable sleep experience due to the clean and cozy bedding. However, there are occasional mentions of issues with pillows and the need for minor repairs, such as fixing worn headboards.

While Nova Cruz Hotel fulfills many expectations, some guests express that it doesn't fully meet the standards of a four-star rating. Criticisms include outdated room decor, minimal room amenities and a breakfast that could benefit from greater variety and prompt replenishment. Overall, though, the hotel is recommended for its central location, cleanliness and friendly staff which make it a comfortable and convenient option for travelers.
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Hotel with Parking

This hotel offers ample, free, secure, and convenient private parking. Guests can find parking spaces right in front of the hotel or within its private parking area.

Hotel with Gym

Nova Cruz Hotel includes fitness amenities.

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types

Superior Suite Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with garden views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.

Superior Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.

Superior Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

Family Superior Suite Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with garden views, this suite also provides a minibar and a flat-screen TV with cable channels. The unit offers 3 beds.

About Nova Cruz Hotel

License: 1063

Guest Reviews

8.1

Very Good

Location

Nova Cruz Hotel is praised for its excellent location, particularly convenient for travelers who need a stopover or are arriving by bus via RedeExpresso. The hotel is strategically situated just a few minutes from the highway, offering easy access to nearby towns and cities, making it an ideal choice for those traveling on the A1. Guests appreciate the close proximity to Perlim, local restaurants and shops. The central location is also beneficial for those planning to visit Porto and Aveiro. Despite being away from the city center, it is within a walkable distance, ensuring both convenience and ease of access. Additionally, the proximity to main roads and ample on-site parking make it a practical option for car travelers. The hotel's position at the entrance of Santa Maria da Feira, close to a busy highway, is noted for its accessibility, even though some mention the heavy traffic. With its well-appointed rooms and friendly staff, Nova Cruz Hotel provides a comfortable stay for its guests, fulfilling their expectations with good ease and speed in check-in and check-out processes.

Breakfast

Nova Cruz Hotel's breakfast offerings have garnered a range of feedback from guests. The majority of reviews highlight the very good, varied and plentiful nature of the breakfast. Many guests appreciated the availability of lactose-free milk, the fresh and healthy products and the elegant dining environment. Phrases such as excellent, fantastic and exceptional were frequently used to describe the breakfast experience, complemented by the overall high quality and completeness of the meal.

However, there were some consistent criticisms. A number of reviews pointed out that the breakfast can feel cramped, especially when large groups are present. There were also remarks about the lack of variety for a 4-star hotel with guests noting limited options in pastries, cereals and fresh juice. Several guests felt that the breakfast fell short of expectations for a hotel of this rating and suggested areas for improvement, such as enhancing the variety and replenishing items more promptly.

Overall, while most guests found the breakfast to be satisfactory and enjoyable, the consensus indicates room for enhancement to better meet the standards of a 4-star establishment.

Rooms

Nova Cruz Hotel offers rooms that are often praised for their spaciousness and comfort. Guests frequently highlight the large, clean and well-equipped nature of the rooms with many mentioning they are perfect for families or those needing extra space. The rooms are described as very cozy and comfortable, featuring excellent bed linens and amenities like TVs with streaming apps. Some rooms have recently been renovated, bringing a fresh and modern touch, including upgraded bathrooms and contemporary decor.

However, the hotel also has older rooms that guests note as being outdated with worn furniture and carpets. These rooms sometimes come with minor cleanliness issues, such as stained carpets or musty smells. While the hotel meets basic expectations and provides a comfortable stay, some guests feel that further renovations and updates are needed to match a true 4-star standard.

Overall, Nova Cruz Hotel delivers a comfortable, if somewhat mixed experience with rooms ranging from modern and immaculate to dated and in need of a refresh.

Beds

Guests of the Nova Cruz Hotel have a largely positive impression of the beds, commending their comfort and clean sheets. The majority of visitors found the beds and mattresses to be very comfortable, contributing to an impeccable sleep experience. Several reviewers highlighted the good condition of the twin beds and mattresses as well. Positive remarks were frequent about the bed and pillows, which were described as comfortable and conducive to a restful night's sleep.

However, not all feedback was glowing. Some guests pointed out issues such as uncomfortable cushions, old or worn pillows and beds that were either too small or too hard for their taste. There were also mentions of some specific problems, including a bed with a broken glass piece and beds lacking adequate electrical outlets. A few reviews noted the need for minor repairs, like fixing worn headboards. Despite these drawbacks, the consensus leans towards the beds being a positive aspect of the hotel stay for many visitors.

Cleanliness

Nova Cruz Hotel has received widespread praise for its immaculate standards of cleanliness. Guests frequently mention the hotel's rooms and bathrooms as being exceptionally clean and well-maintained. The room cleaning service is often highlighted for its thoroughness, ensuring detailed and spotless maintenance of rooms. Fresh sheets and towels enhance the feeling of comfort and cleanliness.

Positive comments also extend to the common areas with many noting the entire hotel as being very clean, including a well-sanitized apartment and a clean kitchen. Guests appreciate the cozy and comfortable atmosphere provided by clean, tidy and even newly renovated facilities.

Some of the feedback does include mentions of issues such as old and worn-out furniture or poor cleaning at times, but these seem to be less common. Overall, the hotel's emphasis on cleanliness, combined with friendly and helpful staff, contributes greatly to a pleasant stay, making Nova Cruz Hotel highly recommended for its standard of hygiene.

Staff

The guest reviews of Nova Cruz Hotel consistently highlight the exceptional quality of the staff. Across various interactions, guests noted the friendliness and helpfulness of the employees, particularly impressing with their attentiveness and courteous demeanor. The reception staff were often singled out for their marvelous service and multilingual abilities. Guests appreciated the staff's professionalism and the warm, welcoming atmosphere they created. The night and cleaning staff also received commendations for their friendliness and job performance. However, a few reviewers mentioned isolated incidents where the staff's demeanor did not meet the same high standards observed by other guests. Overall, the staff's superb service and friendliness significantly contributed to a pleasant stay for many visitors.

Parking

Nova Cruz Hotel is highly regarded for its plentiful and convenient parking options. Guests frequently praise the ample, free and secure parking spaces available, making it easy for visitors to find a spot right in front of the hotel or in its private parking area. The parking is highly accessible with numerous mentions of easy and hassle-free parking experiences.

While the majority of reviews highlight the ample free parking spaces for cars and motorcycles, some note the lack of dedicated parking for motorcycles. Despite this minor downside, the hotel's parking situation is generally seen as a strong benefit, contributing to a stress-free stay for guests traveling by car.

4 Star

Nova Cruz Hotel, while undergoing some upgrades, has faced criticism for not meeting the expectations associated with its four-star rating. Guests have expressed that the rooms feel minimal with old-fashioned furniture and limited space to store belongings. Additionally, the lack of electrical outlets, particularly in the bathroom, has been a point of concern. The level of basic services, including breakfast, seems to fall short of the four-star standard, leaving some guests to feel that the hotel is more comparable to a three-star establishment. Many feel that the overall appearance and amenities would benefit greatly from a renovation to align more closely with the advertised four-star experience.

No, Nova Cruz Hotel doesn't have any pool.

Yes, a spa is available at Nova Cruz Hotel.

No, Nova Cruz Hotel doesn't allow dogs.

Yes, parking facilities are available at Nova Cruz Hotel.

Yes, Nova Cruz Hotel has a gym.

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