SureStay Hotel by Best Western Santa Monica

Santa Monica 34.02580400, -118.45718800 , 3102 Pico Blvd (Show on Map)
8.1
Very Good


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Summary of reviewsSureStay Hotel by Best Western Santa Monica is highly regarded for its convenient and strategic location on Pico Boulevard, providing easy access to iconic attractions like Santa Monica Pier and Venice Beach, as well as major highways. The surrounding neighborhood is safe and pleasant with supermarkets and a variety of dining options nearby. The hotel's setting is quiet, offering a peaceful retreat from the busier tourist spots, making it a great hub for exploring Southern California, especially with the added benefit of free parking.

Guests find the complimentary breakfast adequate for a 2-star hotel with a range of typical American breakfast items and some light or vegan options. The pancake maker is a standout feature for many, although some felt the breakfast area could use more variety and a larger space. Despite minor critiques, the breakfast is generally well-received.

The hotel rooms are consistently praised for their cleanliness, spaciousness and comfort. Modern amenities like kitchenettes, microwaves and coffee machines enhance the stay, though some guests noted occasional issues with room size and soundproofing. The bathrooms are mostly well-received for their cleanliness and adequate size.

Cleanliness throughout the hotel is a highlight with daily room service and well-maintained common areas contributing to a secure and comfortable environment. The staff is widely praised for their friendliness, helpfulness and professionalism, ensuring a pleasant experience for all guests.

The hotel's free WiFi is generally satisfactory with good reception and strong signals, though some guests reported occasional connectivity issues. The hotel is particularly family-friendly, offering amenities like kitchenettes and cribs, making it a great choice for longer stays with children.

Most guests find the beds very comfortable, though some mentioned issues with bed and pillow quality. Despite these occasional complaints, the overall consensus is that the beds offer a good night's sleep.

As a three-star hotel, the SureStay Hotel by Best Western Santa Monica provides good value for its price range, offering clean and functional accommodations. While it might lean towards more basic, motel-style amenities, it generally meets guests' expectations for comfort and convenience.

Business travelers will find the hotel practical and budget-friendly, given its strategic location and affordability compared to more expensive options in the area. Safety and accessibility are also notable features, though the lack of an elevator and certain accessibility limitations may pose challenges for some guests.

In summary, SureStay Hotel by Best Western Santa Monica offers a clean, comfortable and conveniently located option for travelers with friendly staff and practical amenities, making it suitable for both short and extended stays.
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Business Hotel
SureStay Hotel by Best Western Santa Monica is listed as a business hotel in Santa Monica. It provides essential amenities for business travelers.

3-Star Hotel
Features newly renovated modern rooms and is located a few miles from Santa Monica beaches. Hotel amenities include a courtyard with a BBQ and a complimentary breakfast.

Hotel with EV Charging Stations

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Free Wi-Fi

Cheap Hotel

Accessible Hotel

Room Types
King Room The spacious double room features air conditioning, heating, a balcony with city views as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

Queen Room with Two Queen Beds This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Queen Room with Roll-In Shower - Disability Access This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.

Two-Room Suite with Two Double Beds The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. Boasting a balcony, this suite also features heating and a flat-screen TV with cable channels. The unit has 2 beds.

King Suite with Jacuzzi The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. This suite provides heating, a flat-screen TV with cable channels and a balcony. The unit offers 1 bed.

Small Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Queen Room with Bath Tub - Disability Access This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Courtyard King Bed The spacious double room features air conditioning, heating, a balcony with an inner courtyard view as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

Courtyard Queen Room with Two Queen Beds This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with an inner courtyard view. The unit offers 2 beds.

King Room with Kitchenette Meals can be prepared in the kitchenette, which is fitted with a stovetop, a refrigerator, an oven and a microwave. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Double Room with Two Double Beds - Mobility Accessible This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Queen Room with Two Queen Beds - Pet Friendly This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

Guest Reviews
8.1
Very Good
Location
SureStay Hotel by Best Western in Santa Monica boasts a highly convenient and strategic location that appeals to various types of travelers. Situated on Pico Boulevard, the hotel provides excellent access to major transportation routes, making it ideal for exploring Santa Monica, Venice Beach and broader Los Angeles. The proximity to Santa Monica Pier, Venice Beach and key highways like the I-10 ensures that iconic attractions are just a short drive away.

Guests appreciate the easy access to public transportation with bus stops located almost right outside the door, allowing for convenient trips to the pier and other coastal destinations. The neighborhood surrounding the hotel is described as safe, quiet and pleasant, offering a peaceful retreat from the busier tourist spots. The area is also well-serviced, featuring nearby supermarkets like Trader Joe's and Whole Foods along with various restaurants and bars.

Despite not being at the city center, the hotel's location is praised for being central enough to reach all desired sections of Los Angeles quickly, especially with a car. Free parking adds to the convenience, making it a great hub for those driving. The neighborhood’s quiet and calm atmosphere provides a welcome respite after a day of sightseeing and the hotel’s clean and updated facilities enhance the overall comfort.

With a balance of practicality, safety and easy access to both the beach and city attractions, SureStay Hotel by Best Western Santa Monica offers a prime location for travelers looking to explore Southern California.

Breakfast
The breakfast at SureStay Hotel by Best Western Santa Monica generates mixed feelings, albeit with a predominantly positive tone. Guests appreciated the complimentary breakfast, citing it as a good perk for a 2-star hotel. The spread includes a range of typical American breakfast items like pancakes, cereals, fruits, coffee, bread and jam. The pancake maker was a particular highlight for many, adding a bit of fun to the morning routine. The breakfast was generally described as basic but sufficient with some variations and a decent variety including light or vegan options and a small selection for diabetics.

However, the breakfast options were said to be somewhat limited and could benefit from more variety, such as the inclusion of hot items like eggs and bacon. The breakfast area itself was noted to be a bit crowded and small and some guests felt the use of disposable plates and cutlery detracted from the experience. Despite these critiques, the breakfast was often referred to as good by American standards, clean, well-maintained and a pleasant start to the day.

Rooms
SureStay Hotel by Best Western Santa Monica offers a blend of security, comfort and convenience. The rooms are consistently praised for being clean, spacious and well-maintained. Guests particularly appreciate the secure environment with many noting a feeling of safety both in the rooms and the hotel premises. Comfortable beds and modern amenities, including kitchenettes, microwaves and coffee machines, add to the positive experience.

The spaciousness of the rooms is frequently highlighted, providing ample space for relaxation. Some rooms are equipped with kitchen facilities, which are useful for those who prefer to prepare their own meals. The bathrooms generally receive good feedback for their cleanliness and adequate size, although there are occasional mentions of cramped or oddly laid-out bathrooms.

Despite the largely positive feedback, a few guests note that rooms can feel small or dark, particularly those situated on lower floors. Soundproofing issues and small room sizes are mentioned, especially by guests traveling in larger groups. However, these concerns are often balanced by the overall cleanliness and comfort of the rooms.

The hotel's location is also a plus, being conveniently located and offering amenities like free parking. Overall, the SureStay Hotel by Best Western Santa Monica provides clean, spacious and comfortable accommodations, making it a reliable choice for both short and extended stays.

Beds
At SureStay Hotel by Best Western Santa Monica, guests have mixed feelings about the beds, though the majority lean towards positive experiences. Many reviewers noted the beds were very comfortable, often describing them as comfy, clean and secure. Some appreciated the size and quality of the bedding, mentioning large and king-sized beds as particularly satisfying. The bedding and bedspreads were mostly clean and well-maintained with soft sheets enhancing the sleep experience for most guests.

However, there were a few critiques. Some guests found the beds too small or hard and a number pointed out issues with the pillows, describing them as lumpy or inadequately cleaned. Despite these occasional complaints, the overall sentiment suggests that a stay at this hotel usually entails a good night's sleep in comfortable bedding.

Cleanliness
SureStay Hotel by Best Western Santa Monica has garnered overwhelmingly positive feedback regarding its cleanliness from guests. The hotel is described as very clean, well-maintained and secure. Guests frequently remarked on the clean and tidy condition of the rooms, which are also spacious and comfortable. Rooms are cleaned thoroughly on a daily basis, ensuring a fresh environment throughout the guests' stay.

Visitors appreciated the hotel's adherence to best practices, particularly in maintaining high standards of sanitation and safety, which included daily room service and the regular cleaning of bathrooms and common areas. The hotel’s modern and updated furnishings further enhanced the overall clean and comfortable atmosphere.

Guests also mentioned the spotless condition of the hotel’s facilities, including the bathrooms and court areas, contributing to a safe and pleasant stay. Additionally, the staff received commendations for their attentive service and commitment to maintaining a pristine property. Overall, the hotel promises a comfortable and clean retreat in Santa Monica for travelers seeking a worry-free stay.

Staff
The staff at SureStay Hotel by Best Western Santa Monica consistently earn high praise from guests for their friendliness and helpfulness. Whether guests are checking in, seeking information or dealing with any issues during their stay, the staff efficiently and promptly respond with courteous and attentive service. Visitors have noted the warm welcome they receive, describing the personnel as accommodating, polite and approachable. The ability to promptly solve problems and offer detailed assistance is also frequently mentioned, highlighting the staff's commitment to ensuring a pleasant and comfortable experience. Overall, the hotel's team is characterized by their friendly demeanor, informative assistance and professional yet personable approach.

Wi-Fi
Guests at SureStay Hotel by Best Western Santa Monica generally found the hotel’s WiFi to be satisfactory. Many appreciated the fact that WiFi is free and included with their stay, highlighting that it often worked well with good reception and strong signals. Several reviews even described the WiFi as very good and of good quality.

However, not all experiences were positive. Some guests did report issues with the WiFi, pointing out that it can be weak, unreliable or spotty at times. A few found the internet to be basic or slow with trouble occurring more frequently during daytime and evening hours. Despite these mixed reviews, the overall consensus indicates that, while the WiFi might not be perfect, it generally meets basic needs for connectivity.

Family
SureStay Hotel by Best Western Santa Monica consistently receives positive feedback from families staying with children. Described as family-friendly, the hotel offers ample amenities tailored for family needs, such as rooms with kitchenettes and the availability of cribs. These features make it particularly suitable for longer stays. Families will find plenty of family rooms equipped with two queen beds, comfortably accommodating up to four people. The hotel's courtyard is a popular spot for families to gather and enjoy each other's company.

Conveniently located, guests can easily access the beach via the Big Blue Bus line, available at an affordable rate. This adds an extra layer of convenience for families looking to explore the area. Many enjoy the overall family atmosphere and find the hotel to be a good fit for a family stay, whether for a short trip or an extended visit. Despite some comments regarding room size, the hotel remains a solid choice for those traveling with children, providing a pleasant experience for the whole family.

3 Star
SureStay Hotel by Best Western Santa Monica offers a decent option for travelers seeking good value for a three-star rating. Although some guests felt it didn't quite meet the standards of a three-star hotel, many found it to be a solid choice within its price range. The basic rooms are clean and functional, providing the essentials for a comfortable stay, though they lean more toward motel-style accommodations. While the decor and organization might not impress those expecting high-tier services and amenities, the overall experience remains positive for the class of hotel. Breakfast is simple, but the essentials are provided. Despite the average quality of the beds, the majority of features are satisfactory considering the price.

Business
SureStay Hotel by Best Western Santa Monica presents a practical choice for business travelers. Its location is strategically convenient, offering easy access to the metro, Santa Monica Beach and the airport, enhancing its appeal for those on work trips. The hotel's proximity to key tourist spots in LA also adds an element of leisure to a business stay.

Guests have consistently highlighted the affordability of the hotel, especially when compared to nearby options which can be significantly more expensive with rates ranging from $300 to $2000 a night. Considering the included taxes, the cost remains manageable, making it an attractive option for the budget-conscious business traveler.

The hotel prides itself on being business accessible and offering amenities that cater specifically to work-related needs. Safety and practicality are prominent features, ensuring that guests can focus on their tasks without any added stress. In essence, SureStay Hotel by Best Western Santa Monica stands out as a dependable and economical choice for short business trips.

Accessible
SureStay Hotel by Best Western Santa Monica received mixed feedback regarding its accessibility for guests with disabilities. The hotel has accessible rooms and features access ramps for those with mobility issues, making it relatively accommodating for some guests. The location is also favorable, offering proximity to the metro, various public transport options and direct buses to the pier, which enhances ease of travel around LA, Venice Beach, Santa Monica and areas north of LA.

However, it does lack an elevator with only two floors, potentially posing a challenge for those with heavy luggage or severe mobility restrictions. The steps to some areas might also be inconvenient for certain individuals. While there is a handicap bathroom available, it was noted not to be entirely convenient for all users. Despite these drawbacks, the hotel's family-appropriate environment and efficient and easy-to-access location contribute positively to the overall experience.


No, SureStay Hotel by Best Western Santa Monica doesn't have any pool.

No, a spa isn't available at SureStay Hotel by Best Western Santa Monica.

No, SureStay Hotel by Best Western Santa Monica doesn't allow dogs.

No, parking facilities aren't available at SureStay Hotel by Best Western Santa Monica.

No, SureStay Hotel by Best Western Santa Monica doesn't have a gym.

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