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Summary of reviewsAJ Gran Alacant by SH Hoteles receives significant praise for its location, convenience and modern amenities, particularly appealing to airport travelers and those exploring the southern Costa Blanca region. The hotel is strategically situated near Alicante Airport and major roads, providing excellent transport links. While its proximity to a busy commercial area with shops and restaurants offers convenience, it is somewhat distant from the beach and central city attractions, necessitating a car for such visits.
Guests have expressed enthusiastic approval of the breakfast offerings at AJ Gran Alacant, noting the extensive variety, quality products and overall generous buffet layout. Freshly cooked options like fried eggs and a range of Spanish and standard breakfast items all contribute to a highly positive breakfast experience. The attention to cleanliness and the friendly staff further enhance this aspect of the stay. However, the dinner experience has received mixed reviews with praise for the quality of specific dishes but criticisms regarding portion sizes, variety and temperature.
The hotel’s rooms are commonly described as spacious, modern and comfortable, featuring stylish decor and terraces. Guests particularly appreciate the comfortable beds, quality bathrooms and overall cleanliness maintained by the diligent housekeeping staff. Despite occasional drawbacks such as limited parking and minor noise from the busy road, the general sentiment is favorable, highlighting the good air conditioning, ample storage space and up-to-date amenities.
Cleanliness is a standout feature at AJ Gran Alacant with both public and private spaces kept in immaculate condition. Guests consistently commend the hotel’s modern design and the attentive housekeeping staff. Moreover, the staff at AJ Gran Alacant are frequently lauded for their friendliness, professionalism and dedication to making guest stays enjoyable.
Free wifi is available, though it has received mixed feedback due to occasional issues with speed and connectivity. The rooftop pool is another highlight, noted for its cleanliness and relaxing atmosphere, despite being small and lacking some bar services and shaded areas.
The hotel provides ample parking options with extensive free parking outside and a secure underground garage for a small fee, which guests find very convenient and reasonably priced. Families find the hotel particularly accommodating with family suites, baby cribs and amenities well-suited for children, despite the slight inconvenience in reaching the beach.
Overall, AJ Gran Alacant by SH Hoteles is recognized for its practical location, excellent breakfast, modern and clean rooms and exceptional staff service, making it a preferred choice for travelers seeking convenience, comfort and a welcoming atmosphere. Show more
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Family Friendly Hotel
This hotel features spacious junior suites, a rooftop pool with sunset views, and is located near a shopping center with restaurants and bars. Cots are available, and the hotel offers secure parking, making it convenient for families exploring the area.
Hotel with Swimming Pool
This hotel offers a modern and sophisticated experience with an outdoor swimming pool that features views of the Santa Pola Mountains. It is located within the Gran Alacant Shopping Centre, providing convenient access to various amenities.
Outdoor Pool
Business Hotel
This hotel offers services designed for both business and leisure trips. It has direct access to the Gran Alacant Shopping Centre and boasts facilities such as meeting facilities and free Wi-Fi, catering to business travelers.
Hotel with Parking
The hotel features a large private car park with 160 spaces, including an on-site parking garage. It also provides electric vehicle charging stations, enhancing convenience for EV owners, though parking is paid.
4-Star Hotel
This hotel stands out with its comprehensive amenities and services, suitable for a comfortable and high-quality stay. It provides a blend of relaxation and convenience, making it a preferred choice for discerning guests.
Hotel with Outdoor Pool
This hotel is a newly built, modern hotel located near the Gran Alacant Shopping Centre. It features an outdoor swimming pool with views of the Santa Pola Mountains, a sun terrace, and hammocks. Poolside service with cocktails, drinks, and snacks is available.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Cheap Hotel
Room Types
Standard Double or Twin RoomThis air-conditioned twin/double room has a private bathroom, soundproof walls, a wardrobe as well as a terrace.
Double Room with Extra BedThis air-conditioned double room features a private bathroom, soundproof walls, a wardrobe as well as a terrace. The unit offers 2 beds.
Junior Suite with TerraceBoasting a private entrance, this air-conditioned suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and a hairdryer. The suite's kitchen is available for cooking and storing food. A seating area with a flat-screen TV, soundproof walls and a terrace are available in this suite. The unit has 3 beds.
Double Room with Extra BedThis air-conditioned double room features a private bathroom, soundproof walls, a wardrobe as well as a terrace. The unit offers 2 beds.
Junior Suite with TerraceFeaturing a private entrance, this air-conditioned suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and a hairdryer. The suite's kitchen is available for cooking and storing food. A seating area with a flat-screen TV, soundproof walls and a terrace are featured in this suite. The unit offers 3 beds.
Junior Suite with TerraceFeaturing a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and a hairdryer. The suite's kitchen is available for cooking and storing food. A seating area with a flat-screen TV, soundproof walls and a terrace are provided in this suite. The unit offers 3 beds.
Junior Suite with TerraceBoasting a private entrance, this air-conditioned suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and a hairdryer. The suite's kitchen is available for cooking and storing food. A seating area with a flat-screen TV, soundproof walls and a terrace are offered in this suite. The unit has 3 beds.
Junior Suite with TerraceFeaturing a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and a hairdryer. The suite's kitchen is available for cooking and storing food. A seating area with a flat-screen TV, soundproof walls and a terrace are provided in this suite. The unit offers 3 beds.
Junior Suite with TerraceBoasting a private entrance, this air-conditioned suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath or a shower and a hairdryer. The suite's kitchen is available for cooking and storing food. A seating area with a flat-screen TV, soundproof walls and a terrace are available in this suite. The unit has 3 beds.
Guest Reviews
Location
'AJ Gran Alacant by SH Hoteles' boasts a location that many travelers find highly convenient, especially for those with early flights or needing quick access to Alicante Airport, which is just a 10-minute drive away. This hotel is strategically positioned near the N332 main road, making it an excellent base for exploring the southern Costa Blanca region, including Santa Pola and Alicante city center, both within a short drive.
While it is nestled in a bustling commercial area with a shopping center featuring a variety of shops, restaurants and essential services like supermarkets and pharmacies right next door, the hotel is somewhat removed from the beach and central city attractions, thus requiring a car for these visits. Guests appreciate the easy access to amenities, including numerous dining options and leisure facilities within walking distance.
The hotel’s proximity to major highways ensures excellent transport links, making it ideal for business travelers and those stopping over en route to other destinations. While it is located along a busy road, which can introduce some traffic noise, the rooms are well-insulated, ensuring a comfortable stay. Overall, the hotel's location is praised for its practicality, especially for those prioritizing airport access and convenience.
Breakfast
AJ Gran Alacant by SH Hoteles receives substantial praise for its breakfast offerings with guests frequently highlighting the extensive, varied and delicious nature of the morning spread. Many guests mention the wide selection of dishes available, catering to a range of tastes and dietary needs. Freshly cooked options, quality products and an overall generous buffet layout are recurring themes in the reviews.
The breakfast buffet is often described as comprehensive with something for everyone. Guests appreciated the inclusion of Spanish delicacies as well as standard hot and cold breakfast items. The variety spans fresh fruits, pastries, cold cuts, juices and even dishes prepared on request, such as freshly cooked fried eggs.
The value for money aspect of the breakfast also receives positive feedback with many noting that the extensive selection and quality justify the cost. A few reviews do mention the price as being high but generally acceptable given the quality and range of food available.
The breakfast arrangement also garners praise for its cleanliness, modern presentation and the friendliness of the staff, adding to the overall positive breakfast experience at the hotel. Despite a few minor critiques about occasional shortages or cold food, the consensus is overwhelmingly favorable, making the breakfast at AJ Gran Alacant a highlight for many guests.
Dinner
The dinner experience at 'AJ Gran Alacant by SH Hoteles' seems to have received mixed reviews from guests. On the positive side, some guests appreciated the food's quality, describing dishes as delicious and well-crafted with a three-course menu that felt on par with restaurant standards. The buffet was noted for its good quality with meat and fish dishes frequently praised. A few reviews highlighted that dinner was freshly prepared, reasonably priced and offered good value for money.
However, several guests expressed disappointments, especially regarding portion sizes, variety and temperature of the food. Some found the options limited and the set menu lacking in variety, particularly for vegetarians. Issues with food being lukewarm, overcooked or even undercooked were also pointed out. Service delays were noted due to understaffing and the ambiance described as uninvitingly bright affected the dining experience.
The dinner's value relative to its price elicited criticism from many patrons, who felt that both the meal quality and portion sizes did not meet expectations. Suggestions for improvement included extending service hours, offering a wider menu variety and improving the overall quality of dishes provided.
Overall, while some guests enjoyed their meals and found them to be of high quality, a significant number were left wanting more in terms of variety, temperature and overall value. This reflects an area that could benefit from focused improvement to meet a broader range of guest expectations.
Rooms
The guest reviews for "AJ Gran Alacant by SH Hoteles" highlight a consistent theme of spaciousness, modernity and comfort in the hotel’s rooms. Many guests appreciated the well-appointed rooms, noting their modern furnishings and clean, stylish decor. A prominent feature of the rooms is their terraces, which provide ample space and are an added bonus for relaxation, although some face a busy road which can be noisy despite good soundproofing.
Guests also frequently mentioned the comfort of the beds and the quality of the bathrooms, particularly praising the walk-in showers and spacious setups. Many reviews emphasized the cleanliness and daily upkeep of the rooms, noting that they were thoroughly maintained and inviting.
Despite some minor drawbacks such as limited parking, lack of bedside lockers and small room size for a few guests, the overall sentiment remains positive. Reviews often highlighted the large balconies, good air conditioning, ample storage space and up-to-date amenities like USB ports and power outlets, contributing to a comfortable and convenient stay.
The hotel staff received commendations for their helpfulness, further enhancing the guest experience. Visitors found the suites especially appealing for family stays with spacious layouts and good facilities. Given the hotel's modern feel, proximity to the airport and excellent maintenance standards, it appears well-received by guests looking for a combination of style, comfort and functionality in their accommodations.
Beds
The beds at AJ Gran Alacant by SH Hoteles have received a mix of reviews from guests. Many have praised the beds for being extremely comfortable and spacious with several highlighting the modern and high-quality bedding. Terms like "super comfy bed," "very comfortable bed," and "large and super comfortable beds" are frequently mentioned, suggesting a level of satisfaction with the comfort provided.
However, some guests have found the beds to be too soft or noted that the mattresses were softer than they preferred. Additionally, there were comments about the beds making noise with movement, which could be a slight inconvenience for light sleepers. The pillows received a mixed response; while some found them to be perfectly soft, others thought they were too low or thin and suggested they could be improved.
Overall, the comfort of the room and beds seems to be a standout feature with guests often referring to the "excellent comfortable bed" and the general "comfort of the bed." The hotel also provides new, fluffy towels and clean bedding, adding to the overall positive stay experience. While there are a few suggestions for improvement, the majority of reviewers found the beds to be very comfortable, ensuring a good night's sleep.
Cleanliness
The 'AJ Gran Alacant by SH Hoteles' enjoys widespread praise for its outstanding cleanliness. The hotel’s commitment to maintaining an immaculate environment is evident from the moment guests walk through the door. Both public spaces and private rooms boast scrupulous cleanliness, contributing to an overall sense of hygiene and order. Many reviews highlight the spotless state of the premises with rooms and facilities described as exceptionally clean and well-maintained.
Guests appreciate the modern and stylish decor, which complements the high standards of cleanliness. The cleaning staff receive recognition for their friendly and efficient service, ensuring that rooms are kept in pristine condition throughout stays. Even the smallest details, such as clean bedding, towels and modern bathrooms, are not overlooked. While a few reviews mention occasional minor lapses in specific areas like balconies and carpets, these are often quickly addressed by the diligent cleaning team.
The hotel's modernity and newness also contribute to its pristine appearance with reviewers frequently noting the fresh and contemporary furnishings. The overall ambiance is one of comfort and tranquility, reinforced by the impeccable state of the facilities. Cleanliness extends to all areas of the hotel, including common spaces and the rooftop pool, which is described as very clean and inviting.
In summary, 'AJ Gran Alacant by SH Hoteles' stands out for its exceptional cleanliness, modern design and attentive housekeeping, ensuring a hygienic and pleasant stay for all guests.
Staff
At AJ Gran Alacant by SH Hoteles, the standout feature unanimously praised by guests is the exceptional quality of the staff. The team is consistently described as incredibly friendly, attentive and professional. The staff's dedication to providing a welcoming and helpful experience is evident throughout the hotel, from the front desk to housekeeping. Guests appreciated the attentive and friendly reception, highlighting the staff's readiness to assist with any requests, such as arranging for kettles in rooms or facilitating early breakfast for those with early departures.
Moreover, the cleaning staff is noted for maintaining high levels of cleanliness, contributing to the overall pleasant atmosphere of the hotel. The responsiveness and efficiency of the staff, whether in the dining hall or at the terrace, add to the seamless and enjoyable guest experience. Personal attention and a warm welcome from the staff enhance the hospitality, making stays at the hotel memorable and comfortable.
Guests have also pointed out the excellent professionalism and training of the staff, which ensures a smooth and pleasant stay without any notable issues. Whether it's the positivity displayed by the service team or the exceptional care provided, the staff’s treatment at AJ Gran Alacant by SH Hoteles is revered as one of the finest aspects of the hotel.
Wi-Fi
The wifi at AJ Gran Alacant by SH Hoteles appears to be a mixed bag based on guest reviews. On the positive side, many guests found good quality and complimentary wifi available with free access in the bar and good reception in some rooms. However, numerous reviews highlighted recurring issues with the wifi, including slow speeds, connection problems and intermittent service interruptions. Guests noted challenges in streaming services like Netflix and Prime due to poor wifi quality. While some found the internet adequate for basic email use, several experienced significant downtime, particularly in the afternoons and at night. Overall, the hotel's wifi service is functional but seems to lack the consistency and reliability that many travelers expect.
Pool
The AJ Gran Alacant by SH Hoteles offers a rooftop pool that has garnered positive feedback from guests for its cleanliness, serene atmosphere and stunning views, particularly of the mountains. Though the pool is often described as small, it is appreciated for its functionality and being less crowded during certain stays. The pool area is highlighted as clean and comfortable with ample sun loungers and a relaxing ambiance. Some guests note the lack of bar service and shaded areas as minor drawbacks. Overall, the rooftop pool is considered a significant asset of the hotel, providing a perfect spot for a refreshing swim and a pleasant place to unwind.
Parking
Visitors to 'AJ Gran Alacant by SH Hoteles' have consistently praised the accessibility and abundance of parking options available at the hotel and its surroundings. Guests appreciated the extensive free parking available directly in front of the hotel with many noting they had no trouble finding a spot. The nearby outdoor parking spaces also provided ample options, eliminating the need for extensive searching.
For those seeking secure or covered parking, the hotel offers a spacious underground garage for a nominal fee ranging from 5 to 6 euros per day. Many visitors found this to be a high-quality and reasonably priced option. The underground garage's direct access to the hotel was particularly convenient for guests.
Overall, the parking facilities were described as very satisfactory with plenty of spaces available both in and around the hotel. Whether choosing the free options or the paid underground parking, guests reported parking as an effortless experience, contributing positively to their stay.
Family
AJ Gran Alacant by SH Hoteles offers a family-friendly environment that ensures comfort and convenience for guests of all ages. The rooms are particularly well-suited for families, featuring amenities like terraces and family suites that make for a comfortable stay. The hotel also provides baby cribs and rooms suitable for small children, catering to all family needs.
The clean and spacious rooms can easily accommodate larger families, including those of four or five members. Although the walk to the beach may be a bit of a trek when traveling with children, the proximity to restaurants and shopping centers makes it convenient for family outings.
The hotel excels in creating a welcoming atmosphere for families, evidenced by several positive remarks on its family-friendly nature and facilities that leave lasting impressions. The pool area is nice, but it could benefit from additional shading options like pergolas or umbrellas and improved safety measures such as fencing to make it safer for kids.
Overall, AJ Gran Alacant is frequently described as a superb choice for family stays, making it a great option for family trips and vacations. Despite occasional service issues, the hotel's excellent facilities cater well to children, ensuring a satisfactory and memorable family vacation experience.
4 Star
The AJ Gran Alacant by SH Hoteles receives mixed feedback regarding its four-star rating, facilities and services. Some guests appreciate its modern appearance, high cleanliness standards and overall value for money, deeming it a top-class, beautiful and excellent four-star hotel. The internal beauty and cleanliness of the hotel stand out and its presentation, staff and amenities contribute to a commendable experience that meets the expectations for its star rating.
However, other reviews highlight certain shortcomings. Some guests find the room amenities basic and missing essentials like a kettle or coffee machine, which are typically expected in a four-star establishment. The dining options, particularly dinners and breakfast, were repeatedly mentioned as areas needing improvement in both variety and quality.
While the hotel is described as business-ready, travel-friendly and fitting the standard of a four-star accommodation, there are comments about it not fully delivering the expected four-star experience with some citing it as overpriced. Despite these critiques, the overall sentiment about its value for money remains positive, particularly in comparison to other hotels of similar or lower rating.
Business
AJ Gran Alacant by SH Hoteles presents itself as a high-quality and strategically located option for business travelers. Nestled in a commercial area, its location is advantageous, making it easy for guests to navigate the region and position perfectly for those traveling on work. The hotel features a well-equipped business center and offers excellent conference rooms and meeting facilities, ensuring that all business needs are met efficiently. Service is friendly and efficient with staff paying impressive attention to detail, particularly towards business clientele.
The establishment's business amenities and high-quality service make it a great choice for short business stays, business trips and work-related travel. Multiple reviews highlight the strategic and convenient location, which adds to its appeal for corporate guests. Whether for meetings or functions, the hotel's business facilities are consistently praised, helping the AJ Gran Alacant maintain its reputation as a business-friendly environment. Highly recommended for those on a business journey, it is ideal for both layovers and extended business visits.
Outdoor Pool
The outdoor pool at AJ Gran Alacant by SH Hoteles stands out as one of the hotel's most praised features, appearing frequently in guest reviews. Its rooftop location provides stunning views, making it a scenic and pleasant spot for relaxation. The pool area is described as well-maintained and impressive with many finding it a fantastic place to swim and unwind. Although the pool is noted by some as small, it is generally sufficient and appreciated for its cleanliness and beauty. Guests particularly enjoy the calm and uninterrupted atmosphere, making it a relaxing retreat. Despite the occasional issue of no towels being available, the rooftop pool remains highly regarded for its lovely setting and beautiful terrace. Overall, it is considered a great asset to the hotel, offering a refreshing and enjoyable experience for visitors.
Honeymoon
AJ Gran Alacant by SH Hoteles emerges as an exceptional destination for honeymooners based on guest reviews. This hotel stands out for its honeymoon-friendly atmosphere, offering a remarkable and genuinely ideal stay for newlyweds. Guests have confirmed memorable experiences, noting that the hotel aptly caters to honeymooners with special treatments and honeymoon-specific facilities. Reviews highlight the gorgeous rooms, including suites tailored perfectly for honeymoon nights, making it a romantic getaway fit for honeymoon couples. The hotel receives strong recommendations as an ideal choice for a honeymoon with many guests vouching for its suitability as a perfect place for creating lasting honeymoon memories.
Romantic
AJ Gran Alacant by SH Hoteles is an ideal destination for couples seeking a romantic getaway. With a serene and peaceful atmosphere, the hotel offers a beautiful setting perfect for couples. The modern, comfortable rooms are designed with romance in mind, providing everything needed for a memorable stay. The romantic decor and ambiance enhance the overall experience, making it suitable for special occasions or just a cozy retreat with a partner. Guests highlight the lovely rooftop pool and the excellent facilities, all contributing to a romantic and pleasant experience. The location itself adds to the charm, making it an excellent choice for couples looking to escape and enjoy quality time together.
Yes, AJ Gran Alacant by SH Hoteles has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at AJ Gran Alacant by SH Hoteles.
No, AJ Gran Alacant by SH Hoteles doesn't allow dogs.
Yes, parking facilities are available at AJ Gran Alacant by SH Hoteles.
No, AJ Gran Alacant by SH Hoteles doesn't have a gym.