H10 Casa del Mar
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Summary of reviewsGuests at H10 Casa del Mar consistently praise the hotel's exceptional location in the heart of Santa Ponsa. Its prime spot, just steps away from a quieter part of the beach and near a variety of shops, bars and restaurants, delights visitors. The setting offers remarkable views from the rooftop pool and terrace, appreciated by families, couples and solo travelers alike. The central positioning allows for convenient exploration of the charming town while maintaining a peaceful atmosphere.
The breakfast at H10 Casa del Mar is highly regarded for its extensive variety, quality and value for money. Guests enjoy a wide selection of pastries, fruits, meats and other breakfast staples served in a clean and organized fashion. Although some mention the noise level and occasional dissatisfaction with specific items, the overall sentiment remains positive, appreciating the breakfast staff's service and the plethora of options.
Dinner experiences are more mixed with many appreciating the variety and quality of the evening buffet. Grilled fish and nightly specials receive particular praise. However, some diners find the food quality inconsistent, noting issues such as poorly cooked items and limited vegetarian options. The atmosphere can be noisy and there are concerns over high costs and the early closing time of the dinner service. Despite these areas for improvement, many guests still enjoy the diverse meals on offer.
Rooms at H10 Casa del Mar largely impress with their modern decoration, cleanliness and comfort, especially the renovated sections with sea views and balconies. However, guests in older rooms report issues such as noise disturbances, smaller-than-expected sizes and occasional maintenance problems. While the bathrooms receive mixed feedback, the modern fittings in the renovated areas are well-liked. The overall experience is positive, particularly in the newly refurbished sections.
Cleanliness generally receives commendation with rooms and communal areas being well-maintained and modern. However, inconsistencies in cleaning standards are noted with specific complaints about untidy furniture and occasional lapses in thoroughness. Despite these concerns, the maintenance staff's efforts are appreciated, contributing to a generally positive perception of cleanliness.
The staff at H10 Casa del Mar are frequently described as friendly, helpful and attentive, particularly the reception team and bar staff. While there are occasional mentions of rudeness and lack of friendliness, the majority of guests acknowledge the staff's professionalism and dedication.
Wi-Fi experiences are mixed with some guests finding it adequate for basic needs while others report frequent interruptions and slow speeds. This inconsistency can affect guests' ability to use streaming services and maintain stable connectivity.
The spa receives positive feedback for its relaxing atmosphere, especially its sauna and steam room. Though described as small, the spa is appreciated, despite some guests noting the absence of available treatments and instances of it being closed due to restrictions. The gym's functionality and cleanliness are noted, though its limited equipment may not meet the expectations of fitness enthusiasts.
Pool facilities receive mixed reviews with the rooftop pool being highlighted for its stunning views and pleasant atmosphere. However, concerns about the small size and pool temperature are mentioned. The ground-level pools garner appreciation for cleanliness and maintenance, though some guests report occasional cleanliness issues. Overall, the pool areas are viewed as pleasant and conducive to relaxation.
The hotel's proximity to the beach is a significant draw, offering guests immediate access to Santa Ponsa's beautiful sandy shores and picturesque sea views. This convenience enhances the overall relaxing ambiance, making H10 Casa del Mar a favored choice for visitors seeking a beachside escape.
Categories
The breakfast at H10 Casa del Mar is highly regarded for its extensive variety, quality and value for money. Guests enjoy a wide selection of pastries, fruits, meats and other breakfast staples served in a clean and organized fashion. Although some mention the noise level and occasional dissatisfaction with specific items, the overall sentiment remains positive, appreciating the breakfast staff's service and the plethora of options.
Dinner experiences are more mixed with many appreciating the variety and quality of the evening buffet. Grilled fish and nightly specials receive particular praise. However, some diners find the food quality inconsistent, noting issues such as poorly cooked items and limited vegetarian options. The atmosphere can be noisy and there are concerns over high costs and the early closing time of the dinner service. Despite these areas for improvement, many guests still enjoy the diverse meals on offer.
Rooms at H10 Casa del Mar largely impress with their modern decoration, cleanliness and comfort, especially the renovated sections with sea views and balconies. However, guests in older rooms report issues such as noise disturbances, smaller-than-expected sizes and occasional maintenance problems. While the bathrooms receive mixed feedback, the modern fittings in the renovated areas are well-liked. The overall experience is positive, particularly in the newly refurbished sections.
Cleanliness generally receives commendation with rooms and communal areas being well-maintained and modern. However, inconsistencies in cleaning standards are noted with specific complaints about untidy furniture and occasional lapses in thoroughness. Despite these concerns, the maintenance staff's efforts are appreciated, contributing to a generally positive perception of cleanliness.
The staff at H10 Casa del Mar are frequently described as friendly, helpful and attentive, particularly the reception team and bar staff. While there are occasional mentions of rudeness and lack of friendliness, the majority of guests acknowledge the staff's professionalism and dedication.
Wi-Fi experiences are mixed with some guests finding it adequate for basic needs while others report frequent interruptions and slow speeds. This inconsistency can affect guests' ability to use streaming services and maintain stable connectivity.
The spa receives positive feedback for its relaxing atmosphere, especially its sauna and steam room. Though described as small, the spa is appreciated, despite some guests noting the absence of available treatments and instances of it being closed due to restrictions. The gym's functionality and cleanliness are noted, though its limited equipment may not meet the expectations of fitness enthusiasts.
Pool facilities receive mixed reviews with the rooftop pool being highlighted for its stunning views and pleasant atmosphere. However, concerns about the small size and pool temperature are mentioned. The ground-level pools garner appreciation for cleanliness and maintenance, though some guests report occasional cleanliness issues. Overall, the pool areas are viewed as pleasant and conducive to relaxation.
The hotel's proximity to the beach is a significant draw, offering guests immediate access to Santa Ponsa's beautiful sandy shores and picturesque sea views. This convenience enhances the overall relaxing ambiance, making H10 Casa del Mar a favored choice for visitors seeking a beachside escape.
Luxury Hotel
Hotel near Golf Courses
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Infinity Pool Indoor Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Infinity Pool
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Hotel with Indoor Pool
Guest Reviews
Nestled in the heart of Santa Ponsa, H10 Casa del Mar boasts an exceptional location that delights visitors with its proximity to the beach and central amenities. Guests rave about the hotel's superb positioning, describing it as fantastic, perfect and phenomenal for its direct access to the sandy shores and breathtaking views of the sea and mountains. Located just across the road from a quieter part of the beach, the hotel ensures a serene seaside experience while being steps away from a plethora of shops, bars and restaurants.
The views from the hotel, especially from the rooftop pool and terrace, are praised for their stunning vistas over Santa Ponsa bay, offering a beautiful backdrop for relaxation. The convenient location allows guests to explore the charming town easily with many attractions within a short walking distance.
Families, couples and solo travelers alike find the setting ideal, noting the peaceful atmosphere yet vibrant surroundings. The hotel’s clean and modern amenities further enhance the stay, making it a prime choice for those seeking both comfort and convenience in Santa Ponsa. Whether enjoying the beachfront or the vibrant center, H10 Casa del Mar’s central positioning offers an unrivaled experience on the island.
The breakfast offerings at H10 Casa del Mar receive a largely positive consensus from guests, who frequently commend its quality, variety and value for money. Described as excellent, superb and extensive, the breakfast buffet includes a wide selection of pastries, fruits, meats and other breakfast essentials like scrambled eggs, omelets, pancakes and waffles. Fresh fruit and diverse options ensure something for everyone, making the buffet enjoyable for many. Guests appreciate the high quality and cleanliness of the food with many highlighting the great taste and presentation.
However, some reviews note that the breakfast can be noisy, likening the experience to a university cafeteria due to background noise and the large number of guests. There are occasional mentions of dissatisfaction with certain aspects, such as coffee quality, undercooked items and the noise level. Despite these critiques, most guests find the breakfast experience satisfying and appreciate the abundance and diversity of the food offered. The breakfast staff are generally praised for their service, although some guests felt that more staff might be needed during peak times to handle the crowd efficiently.
Overall, H10 Casa del Mar's breakfast is celebrated for its extensive variety, great value and quality, making it a standout feature of the hotel's dining experience.
Travelers' experiences dining at H10 Casa del Mar present a mixed picture, marked by both notable strengths and areas for improvement. Many guests appreciated the variety and quality of the evening meals, praising the diverse and varied buffet options for both breakfast and dinner. The food quality in general garnered positive remarks with several reviewers highlighting the excellent and tasty dishes available.
Guests particularly enjoyed the grilled fish and the effort to make the dinner buffet diverse with some appreciating the daily specials prepared during the evening service. The atmosphere in the dining hall was often noted as bustling, though some found it too noisy for a relaxing meal.
On the downside, a few reviews suggested that the food did not meet the expectations for a 4-star hotel, citing instances of mass-produced, tasteless dishes and poorly cooked meat. Some diners found the evening buffet monotonous and uninspired, while others experienced issues such as poorly cooked food, limited vegetarian options and the presence of insects.
Pricing seemed to be a concern too with mentions of high costs and the additional charges for drinks during dinner. Lastly, the early closing time of the dinner service and the overall lack of variety on certain days were frequently criticized.
In summary, while H10 Casa del Mar offers a range of enjoyable and varied food options that satisfy many tastes, consistency and adherence to 4-star standards appear as areas needing attention.
H10 Casa del Mar offers a range of rooms that largely impress with their modern decoration, cleanliness and comfort, especially in the newly renovated sections. Rooms with sea views and balconies are particularly sought after and receive positive remarks for their beautiful vistas. Superior rooms are often noted as worth the upgrade due to their spaciousness and appealing design. Common areas and rooms boast nice interior decoration and modern touches, contributing to an overall pleasant aesthetic.
However, the hotel does face criticisms, particularly concerning the older sections of the building. Rooms in these parts are often described as tired, needing repair and not meeting the expectations set by the hotel's promotional images. Noise issues are frequently mentioned with thin walls and poor soundproofing leading to disturbances from neighboring rooms and the hallways.
Room sizes vary significantly with many guests finding them smaller than anticipated, especially for families or groups expecting more space. Several reviews also highlight practical inconveniences such as limited storage space, malfunctioning air conditioning and suboptimal furniture, including uncomfortable beds and poorly closing doors. The cleanliness, while generally good, occasionally falls short of expectations, particularly in the older rooms with reports of dirty curtains, stained walls and inadequate cleaning frequency.
The bathrooms receive mixed feedback with some guests praising the modern fittings and effective showers, while others report issues like water overflow and poorly maintained facilities. Overall, H10 Casa del Mar provides a comfortable and aesthetically pleasing stay, particularly in the renovated areas, but potential guests might want to ensure their room choice aligns with their expectations for size and quietness.
H10 Casa del Mar offers a mixed bag when it comes to the comfort and quality of its beds, based on guest reviews. Many visitors have praised the hotel for its clean, luxurious and spacious rooms, highlighting that the beds are surprisingly comfortable with some even describing them as very comfortable. Cleanliness is a positive aspect repeatedly mentioned with beds being deeply cleaned and fresh towels provided daily. Guests have also appreciated comfortable pillows accompanying the beds, contributing to a good night's sleep.
However, not all feedback is glowing. Several guests have expressed disappointment with the hardness of the mattresses, describing them as rock hard and uncomfortable, which led to back pain for some. A few reviews mentioned that despite requests for double beds, they were given two single beds pushed together, which diminished the sleeping experience. Furthermore, some guests pointed out issues with old bedding and occasional lapses in fresh towel provision.
Overall, while many find the beds comfortable and clean, there are a number of guests who feel that the mattresses are too hard and that bed arrangements could be improved for a better night's rest. The corner rooms seem to fare better in terms of bed comfort, according to some reviews.
Guest reviews of H10 Casa del Mar highlight a mix of experiences with the hotel's cleanliness, revealing both strengths and areas for improvement. Positively, many guests praised the hotel for its overall cleanliness, noting that the rooms and bathrooms were spotlessly clean and well-maintained. The cleaning staff was often described as pleasant and attentive with rooms being cleaned daily and fresh towels provided each day.
Guests appreciated the modern, stylish and bright appearance of the hotel with some describing the environment as fashionable and fresh. The communal areas, including the rooftop terrace, were also recognized for their cleanliness, adding to the hotel's appealing atmosphere.
However, some reviews mentioned inconsistencies in cleanliness with specific complaints about dirty furniture, stained walls and mold on ceilings. Issues such as dust not being wiped off, blocked showers and unclean balcony doors were also noted. A few guests pointed out that room cleaning could be more thorough with some areas of the hotel being described as untidy or not sufficiently cleaned.
Despite these shortcomings, many found the overall cleanliness acceptable and appreciated the efforts of the maintenance staff in keeping up the hotel's appearance. While some rooms needed better upkeep and maintenance, the general sentiment leaned towards a positive experience with the cleanliness and modern vibe of H10 Casa del Mar.
H10 Casa del Mar’s staff has garnered a largely favorable reputation amongst guests, frequently described as friendly, helpful and attentive. Phrases such as "super friendly and helpful," "extremely helpful and friendly," and "professional and welcoming" are commonly used, highlighting the team's dedication to hospitality. The reception team and bar staff receive particular praise, described as "outstanding" and "efficient," ensuring that guests feel well cared for upon arrival and during their stay.
Housekeeping also stands out for maintaining cleanliness, contributing to a pleasant guest experience. There are, however, occasional mentions of rudeness and lack of friendliness, particularly at the reception and in the dining area. Despite these sporadic issues, the general sentiment remains positive with many guests acknowledging the staff's hard work and professionalism.
Overall, the staff at H10 Casa del Mar strive to create a welcoming environment, going the extra mile to ensure comfort and satisfaction, although there is room for improvement in consistency across all departments.
The Wi-Fi experience at H10 Casa del Mar has garnered mixed reviews from guests. Some guests found that the free Wi-Fi had decent coverage throughout the property, while others appreciated that the internet was serviceable for basic needs. However, many reviewers encountered issues, describing the Wi-Fi as unstable, slow and with frequent interruptions. For several guests, the internet quality was poor, weak or even non-functional at times. These intermittent issues made it difficult for some to enjoy stable connectivity with some guests mentioning difficulties with streaming services like YouTube. Despite these setbacks, there were still instances where guests found the Wi-Fi to be relatively good. Overall, while the Wi-Fi service has its positive moments, it seems inconsistent and may not meet the needs of all visitors.
The spa at H10 Casa del Mar garnered generally positive remarks from guests, despite a few limitations. Guests found the spa and pool areas to be very nice, providing a relaxing atmosphere. The sauna and steam room were particularly appreciated, often highlighted as standout features. Although the spa itself was described as small, it still contributed positively to the overall experience with spa facilities being noted as very nice and welcoming. However, several guests pointed out that no treatments were available and some experienced the spa being out of order or closed due to Covid-19 restrictions. Despite these drawbacks, the gym equipment was also mentioned, indicating additional wellness amenities available to visitors.
The gym at H10 Casa del Mar has received mixed feedback from guests. While some guests describe it as very small and limited in terms of equipment, others appreciate its presence and highlight its cleanliness and functionality. The gym primarily features basic apparatus including one bike, one treadmill and a multi-function training tool, which may fall short for those seeking a more comprehensive workout. Additionally, there have been instances where the gym was closed or there was confusion about access, affecting guest experience. Overall, the gym is functional for a light workout but may not meet the expectations of avid fitness enthusiasts.
The pool facilities at H10 Casa del Mar receive mixed feedback, but overall, many guests enjoy their experience. The rooftop pool is frequently highlighted for its stunning views and lovely bar area, making it a popular spot for relaxation. While some guests appreciate the fabulous and beautiful rooftop, others mention its smaller size and issues with accessibility, especially for families with children, as children under 16 are not allowed.
The ground-level pools and areas are described as lovely, well-maintained and clean, though some guests report the contrary, mentioning episodes of poor cleanliness and a tired appearance. Despite these varied experiences, the poolside environment is generally considered pleasant and conducive to unwinding. However, the temperature of the pools is a common point of concern with several guests finding the water to be freezing cold, especially since the pools are not heated.
Facilities by the pool, such as available loungers and umbrellas, sometimes fall short of guests’ needs, though the daily cleaning and maintenance of the pool area is appreciated. The poolside bar service and kid’s entertainment also enhance the overall appeal, making it a striking feature for many visitors. The mix of stunning rooftop views, generally clean pools and a pleasant atmosphere make the pool areas at H10 Casa del Mar a significant factor in the guest experience.
H10 Casa del Mar boasts an enviable location by the beach, providing guests with immediate access to picturesque seaside views and soft sandy shores. Positioned almost directly on the beach, the hotel is a mere few steps away from the stunning Santa Ponsa beach, making it effortless for guests to enjoy the sun and sea. This proximity allows for breathtaking sea views from many parts of the hotel, enhancing the overall relaxing ambiance.
The beach is literally across the street, ensuring easy and convenient access for those eager to dip their toes in the water or lounge on the sand. This prime placement is praised for being very peaceful, allowing guests to unwind and soak in the natural beauty without hassle. The hotel's location is not only described as perfect but also noted for being well-positioned, enhancing its appeal for beach lovers.
Whether one is looking to enjoy entertainment by the beach or simply savor the seaside atmosphere, the hotel's beachfront view and direct access are consistently highlighted as major advantages. The clean and attractive surroundings of H10 Casa del Mar combined with its excellent beach access make it a top choice for those seeking a serene and scenic seaside escape.
H10 Casa del Mar offers a variety of parking options for its guests with several positive aspects highlighted in the reviews. There is private parking available, though it is often subject to a fee. Despite this, numerous reviewers noted that free parking options can easily be found in the surrounding area. The parking itself is described as easy to locate and convenient, providing relief to those driving during their stay. While some rooms overlook the car park, there are generally favorable mentions of the parking facilities, suggesting a hassle-free experience for most visitors.
H10 Casa del Mar showcases itself as a commendable option for families, frequently highlighted as a good family resort with numerous positive mentions of being family-friendly. Guests often describe the property as a nice place to enjoy with family, well catered for family needs and perfect for families, thanks to its playground and activities tailored for kids. The resort's location is also praised as ideal for a family getaway.
However, the accommodation seems to fall short in terms of room size. Several families with children remarked on the rooms being too small, especially for groups of three or four. This sentiment is echoed by those traveling with young children, finding the space cramped for both adults and kids.
The food offerings for children received mixed feedback with some guests specifically pointing out poor food options for kids and an unimpressive kids club. Despite these setbacks, the property maintains its appeal for family stays, though it might be best suited for short visits due to the room size constraints.
H10 Casa del Mar can be recommended for families looking for a comfortable stay with plenty of activities for kids, although considerations regarding room size and food options for children should be kept in mind.
Several guests have shared mixed reviews about H10 Casa del Mar, particularly questioning its four star rating. While some felt it definitely meets the four star standards, others argued it barely qualifies as a three star hotel with some even likening it to a youth hostel. A common concern was the quality and cleanliness of the rooms with mentions of small, old and dirty accommodations.
On the positive side, one segment of the hotel, particularly the more recent front part, was noted to be deserving of the four star classification. Despite the noisy surroundings and a few drawbacks, some guests felt that the hotel fairly lives up to its rating in certain aspects. However, many agreed that it generally falls short of the expectations one might have for a four star hotel, citing basic facilities and subpar food quality.
H10 Casa del Mar provides meeting rooms and consistent Wi-Fi, catering to the basic needs of business travelers. However, some guests found the rooms less accommodating for work-related activities and noted that the Wi-Fi strength could be weak at times. While the waitstaff in the restaurants were attentive, the service might feel rushed. Overall, the hotel offers a typical business hosting experience but may fall short for those with specific or higher demands for business services.
H10 Casa del Mar benefits from a central location in Santa Ponsa, making it conveniently accessible for various activities in the area. The hotel itself is comfortable to navigate on foot and its facilities are designed to accommodate guests' accessibility needs. Specifically, the property is wheelchair accessible and includes elevators that aid in easy movement. However, there are some areas for improvement. Accessible rooms are available, but they may have some limitations, such as the absence of a shower enclosure and issues with water pressure, necessitating showering while seated. Despite minor details needing attention, H10 Casa del Mar offers a generally accessible environment for guests with disabilities.
The rooftop pool at H10 Casa del Mar has garnered overwhelmingly positive feedback from guests. Described as amazing, excellent and stunning, it consistently impresses visitors with its beautiful design and incredible views, particularly of Santa Ponsa Bay. The pool area is often highlighted for its exclusivity, being adults-only, which ensures a quiet and relaxing atmosphere. Guests appreciate the lovely rooftop terrace and bar with many noting the fantastic experience of enjoying the rooftop amenities without the presence of children.
The rooftop terrace itself is praised for being super beautiful and the rooftop bar complements the pool perfectly, creating a serene and enjoyable environment. Although some reviews mention that the rooftop pool can get crowded, the consensus remains largely positive with many guests emphasizing how enjoyable and fun the pool experience is.
Overall, the rooftop pool at H10 Casa del Mar is a standout feature, offering great views and a brilliant setting for relaxation and leisure. The combination of a tranquil adults-only policy, stunning vistas and excellent bar service makes it a highly recommended highlight for anyone visiting the hotel.
The H10 Casa del Mar hotel has received praise for its beautiful and stunning rooftop infinity pool. Guests have highlighted its excellent positioning on the top floor, offering magnificent views of the beach. The rooftop bar paired with the infinity pool adds to the allure, providing a refreshing and scenic experience. Many reviews specifically mention the infinity pool as a standout feature, noting its quality and the enjoyment it brings.
H10 Casa del Mar offers multiple outdoor pools that maintain a high standard of cleanliness and coziness, ensuring an enjoyable swimming experience. The adult-only rooftop pool is a highlight, praised for its beauty and pleasant ambiance. It provides a quiet retreat with stunning views, although some guests noted the limited shade and seating options. Despite being described as cold by some, the pools generally receive positive feedback for their accessibility and overall environment. The lower pool, however, stands out for its chillier temperature. The hotel could benefit from adding more loungers around the rooftop pool to enhance comfort. Overall, H10 Casa del Mar’s array of swimming pools caters well to the preferences of various guests.
The indoor pool at H10 Casa del Mar receives positive remarks for its availability and the fact that it is designated for adults only, ensuring a quieter and more relaxing experience. Guests describe the indoor pool as good with one noting it as nice. However, it is worth mentioning that some reviews pointed out maintenance issues, including borderline cloudy water and instances where the pool was not adequately heated, making it ice cold at times. Despite these concerns, it remains a notable feature of the hotel's amenities, providing an indoor swimming option.
H10 Casa del Mar offers a romantic ambiance ideal for couples. The hotel features a top-notch rooftop terrace and a lounge where guests can enjoy beautiful sunsets with cocktails, providing a perfect setting for romance. The spa services are well-suited for couples, enhancing the intimate experience. Additionally, the romantic views from the roof terrace and the inviting poolside further contribute to a lovely romantic getaway. Despite a few minor details and some reviews not focusing on romance, the overall setting and amenities make it a desirable choice for couples seeking a romantic retreat.
The beachfront location of H10 Casa del Mar consistently receives high praise from guests, who appreciate the stunning views and easy access to the sea. Situated directly across from the bay and beach, the hotel offers unparalleled proximity to the waterfront with guests describing the location as perfect and amazing. Its position literally across the road from the beach means that the shoreline is just steps away, making it ideal for beach lovers. The clean and close beachfront allows for convenient beach access, enhancing the overall experience. The hotel's prime spot not only provides beautiful views but also ensures that essential amenities are within easy reach. Despite a few reports of sea views being blocked by trees, the overall sentiment is that the hotel's direct beach front position is a major highlight, delivering a truly memorable seaside stay.
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Location
The views from the hotel, especially from the rooftop pool and terrace, are praised for their stunning vistas over Santa Ponsa bay, offering a beautiful backdrop for relaxation. The convenient location allows guests to explore the charming town easily with many attractions within a short walking distance.
Families, couples and solo travelers alike find the setting ideal, noting the peaceful atmosphere yet vibrant surroundings. The hotel’s clean and modern amenities further enhance the stay, making it a prime choice for those seeking both comfort and convenience in Santa Ponsa. Whether enjoying the beachfront or the vibrant center, H10 Casa del Mar’s central positioning offers an unrivaled experience on the island.
Breakfast
However, some reviews note that the breakfast can be noisy, likening the experience to a university cafeteria due to background noise and the large number of guests. There are occasional mentions of dissatisfaction with certain aspects, such as coffee quality, undercooked items and the noise level. Despite these critiques, most guests find the breakfast experience satisfying and appreciate the abundance and diversity of the food offered. The breakfast staff are generally praised for their service, although some guests felt that more staff might be needed during peak times to handle the crowd efficiently.
Overall, H10 Casa del Mar's breakfast is celebrated for its extensive variety, great value and quality, making it a standout feature of the hotel's dining experience.
Dinner
Guests particularly enjoyed the grilled fish and the effort to make the dinner buffet diverse with some appreciating the daily specials prepared during the evening service. The atmosphere in the dining hall was often noted as bustling, though some found it too noisy for a relaxing meal.
On the downside, a few reviews suggested that the food did not meet the expectations for a 4-star hotel, citing instances of mass-produced, tasteless dishes and poorly cooked meat. Some diners found the evening buffet monotonous and uninspired, while others experienced issues such as poorly cooked food, limited vegetarian options and the presence of insects.
Pricing seemed to be a concern too with mentions of high costs and the additional charges for drinks during dinner. Lastly, the early closing time of the dinner service and the overall lack of variety on certain days were frequently criticized.
In summary, while H10 Casa del Mar offers a range of enjoyable and varied food options that satisfy many tastes, consistency and adherence to 4-star standards appear as areas needing attention.
Rooms
However, the hotel does face criticisms, particularly concerning the older sections of the building. Rooms in these parts are often described as tired, needing repair and not meeting the expectations set by the hotel's promotional images. Noise issues are frequently mentioned with thin walls and poor soundproofing leading to disturbances from neighboring rooms and the hallways.
Room sizes vary significantly with many guests finding them smaller than anticipated, especially for families or groups expecting more space. Several reviews also highlight practical inconveniences such as limited storage space, malfunctioning air conditioning and suboptimal furniture, including uncomfortable beds and poorly closing doors. The cleanliness, while generally good, occasionally falls short of expectations, particularly in the older rooms with reports of dirty curtains, stained walls and inadequate cleaning frequency.
The bathrooms receive mixed feedback with some guests praising the modern fittings and effective showers, while others report issues like water overflow and poorly maintained facilities. Overall, H10 Casa del Mar provides a comfortable and aesthetically pleasing stay, particularly in the renovated areas, but potential guests might want to ensure their room choice aligns with their expectations for size and quietness.
Beds
However, not all feedback is glowing. Several guests have expressed disappointment with the hardness of the mattresses, describing them as rock hard and uncomfortable, which led to back pain for some. A few reviews mentioned that despite requests for double beds, they were given two single beds pushed together, which diminished the sleeping experience. Furthermore, some guests pointed out issues with old bedding and occasional lapses in fresh towel provision.
Overall, while many find the beds comfortable and clean, there are a number of guests who feel that the mattresses are too hard and that bed arrangements could be improved for a better night's rest. The corner rooms seem to fare better in terms of bed comfort, according to some reviews.
Cleanliness
Guests appreciated the modern, stylish and bright appearance of the hotel with some describing the environment as fashionable and fresh. The communal areas, including the rooftop terrace, were also recognized for their cleanliness, adding to the hotel's appealing atmosphere.
However, some reviews mentioned inconsistencies in cleanliness with specific complaints about dirty furniture, stained walls and mold on ceilings. Issues such as dust not being wiped off, blocked showers and unclean balcony doors were also noted. A few guests pointed out that room cleaning could be more thorough with some areas of the hotel being described as untidy or not sufficiently cleaned.
Despite these shortcomings, many found the overall cleanliness acceptable and appreciated the efforts of the maintenance staff in keeping up the hotel's appearance. While some rooms needed better upkeep and maintenance, the general sentiment leaned towards a positive experience with the cleanliness and modern vibe of H10 Casa del Mar.
Staff
Housekeeping also stands out for maintaining cleanliness, contributing to a pleasant guest experience. There are, however, occasional mentions of rudeness and lack of friendliness, particularly at the reception and in the dining area. Despite these sporadic issues, the general sentiment remains positive with many guests acknowledging the staff's hard work and professionalism.
Overall, the staff at H10 Casa del Mar strive to create a welcoming environment, going the extra mile to ensure comfort and satisfaction, although there is room for improvement in consistency across all departments.
Wi-Fi
Spa
Gym
Pool
The ground-level pools and areas are described as lovely, well-maintained and clean, though some guests report the contrary, mentioning episodes of poor cleanliness and a tired appearance. Despite these varied experiences, the poolside environment is generally considered pleasant and conducive to unwinding. However, the temperature of the pools is a common point of concern with several guests finding the water to be freezing cold, especially since the pools are not heated.
Facilities by the pool, such as available loungers and umbrellas, sometimes fall short of guests’ needs, though the daily cleaning and maintenance of the pool area is appreciated. The poolside bar service and kid’s entertainment also enhance the overall appeal, making it a striking feature for many visitors. The mix of stunning rooftop views, generally clean pools and a pleasant atmosphere make the pool areas at H10 Casa del Mar a significant factor in the guest experience.
Beach
The beach is literally across the street, ensuring easy and convenient access for those eager to dip their toes in the water or lounge on the sand. This prime placement is praised for being very peaceful, allowing guests to unwind and soak in the natural beauty without hassle. The hotel's location is not only described as perfect but also noted for being well-positioned, enhancing its appeal for beach lovers.
Whether one is looking to enjoy entertainment by the beach or simply savor the seaside atmosphere, the hotel's beachfront view and direct access are consistently highlighted as major advantages. The clean and attractive surroundings of H10 Casa del Mar combined with its excellent beach access make it a top choice for those seeking a serene and scenic seaside escape.
Parking
Family
However, the accommodation seems to fall short in terms of room size. Several families with children remarked on the rooms being too small, especially for groups of three or four. This sentiment is echoed by those traveling with young children, finding the space cramped for both adults and kids.
The food offerings for children received mixed feedback with some guests specifically pointing out poor food options for kids and an unimpressive kids club. Despite these setbacks, the property maintains its appeal for family stays, though it might be best suited for short visits due to the room size constraints.
H10 Casa del Mar can be recommended for families looking for a comfortable stay with plenty of activities for kids, although considerations regarding room size and food options for children should be kept in mind.
4 Star
On the positive side, one segment of the hotel, particularly the more recent front part, was noted to be deserving of the four star classification. Despite the noisy surroundings and a few drawbacks, some guests felt that the hotel fairly lives up to its rating in certain aspects. However, many agreed that it generally falls short of the expectations one might have for a four star hotel, citing basic facilities and subpar food quality.
Business
Accessible
Rooftop Pool
The rooftop terrace itself is praised for being super beautiful and the rooftop bar complements the pool perfectly, creating a serene and enjoyable environment. Although some reviews mention that the rooftop pool can get crowded, the consensus remains largely positive with many guests emphasizing how enjoyable and fun the pool experience is.
Overall, the rooftop pool at H10 Casa del Mar is a standout feature, offering great views and a brilliant setting for relaxation and leisure. The combination of a tranquil adults-only policy, stunning vistas and excellent bar service makes it a highly recommended highlight for anyone visiting the hotel.
Infinity Pool
Outdoor Pool
Indoor Pool
Romantic
Beachfront
Yes, H10 Casa del Mar has pool(s) that belong to one or more of the following categories: Infinity Pool, Indoor Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at H10 Casa del Mar.
No, H10 Casa del Mar doesn't allow dogs.
Yes, parking facilities are available at H10 Casa del Mar.
Yes, H10 Casa del Mar has a gym.
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