Hotel Riviera

Santa Susanna 41.63566600, 2.72506000 , Avenida Del Mar, 21 (Show on Map)
8.1
Very Good


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Summary of reviewsHotel Riviera consistently garners praise for its prime location, advantageous proximity to key amenities and clean, comfortable rooms, which are well-regarded for their modern decor and spaciousness. The hotel's central position allows convenient access to a variety of shops, cafes and restaurants, along with a beautiful, wide beach just a short stroll away. Its accessibility to train stations and bus stops makes it an excellent base for exploring coastal towns, as well as the city of Barcelona.

Guests frequently commend the hotel for its exceptional cleanliness, underpinned by meticulous daily housekeeping that maintains a spotless environment. The staff, particularly in reception and housekeeping, are highlighted for their friendliness, professionalism and attentiveness, adding a significant positive dimension to the guest experience.

The breakfast buffet at Hotel Riviera is celebrated for its extensive, well-stocked selection that caters to diverse dietary needs. While some pointed out minor areas for improvement, such as the quality of the coffee and occasional lines, the overall breakfast experience is highly satisfying. Dinner also receives favorable reviews for its variety and quality with many appreciating the flavorful and well-prepared dishes.

Families find the hotel particularly accommodating, enjoying the family-friendly atmosphere, spacious rooms and engaging activities for children. The proximity to the beach further enriches the family vacation experience.

While the WiFi received mixed reviews with some areas experiencing poor connectivity, the majority view it as a minor inconvenience. The spa and gym, despite being small and requiring some updates, provide decent amenities for relaxation and basic fitness needs. The pool area is noted for being clean and large, though it could benefit from better management of sunbed availability and enforcement of pool rules.

Overall, Hotel Riviera stands out for its strategic location, high cleanliness standards, welcoming staff and family-friendly environment. These attributes, combined with its good value for money, make it a highly recommended choice for travelers.
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Hotel near The Beach
Set on Santa Susanna's beachfront promenade, this hotel is just a short distance from the beach. It offers air-conditioned rooms with balconies and a restaurant serving Mediterranean cuisine.

Hotel with Free Wi-Fi
Situated in Santa Susanna, Hotel Riviera offers free Wi-Fi access. The hotel ensures guests can stay connected during their visit.

4-Star Hotel
This hotel is conveniently located near Santa Susanna Beach. It provides comfortable accommodations and is known for its accessibility to local attractions. The hotel offers a pleasant stay with essential amenities.

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Gym

Hotel with Outdoor Pool

Room Types
Double or Twin Room with Private Bathroom This modern, air-conditioned room features an LED TV, a safe and a private balcony. The private bathroom includes a hairdryer and free toiletries.

Standard Family Room This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Triple Room This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Standard Single Room with Shower This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Double Room with Pool View This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.

Triple Room with Pool View This air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit has 2 beds.

Guest Reviews
8.1
Very Good
Location
Hotel Riviera is hailed for its exceptional location, drawing considerable praise from guests who appreciate its proximity to key amenities and attractions. Situated centrally, it offers easy access to numerous shops, cafes and a variety of restaurants that stay open late into the night. The hotel is only a short stroll away from a beautiful, wide beach, making it extremely convenient for beachgoers. Many reviewers find it ideal for exploring coastal towns like Santa Susanna and Malgrat de Mar, as well as the bustling city of Barcelona with the train station and bus stops within walking distance. This central positioning along the promenade also contributes to its convenience.

Guests frequently highlight the hotel's cleanliness, comfortable rooms and overall value for money. The establishment strikes a good balance between quality and affordability, making it a favored choice for travelers. The reception staff and overall service quality are also well-regarded.

For those seeking relaxation, the hotel’s quiet ambiance, despite its central location, is a welcomed attribute. The combination of its central positioning, accessibility to various amenities and the proximity to the sea cements Hotel Riviera's status as a highly recommended destination for both leisure and convenience.

Breakfast
Hotel Riviera’s breakfast offering consistently receives high praise from guests. A significant number of reviews highlight the extensive and varied breakfast buffet, which caters to all types of diets and includes hearty options. Words such as very good, great and excellent frequently appear with many appreciating the delicious food, particularly the pastries, pancakes and healthy choices available. Guests often use positive terms to describe the broad selection, noting it is very complete, very well-stocked and abundant.

While the overall sentiment leans towards the positive, some guests pointed out areas for improvement. Specifically, the quality of the coffee was not well-received and some found the variety lacking for a 4-star hotel. Additionally, there were mentions of occasional long lines and limited breakfast hours.

Despite these minor drawbacks, guests generally found the breakfast experience at Hotel Riviera to be satisfying, diverse and well-managed, making it a significant highlight of their stay.

Dinner
At Hotel Riviera, the dinner experience largely garners positive feedback from guests. Many reviews highlight the variety and quality of the meals with the evening buffet praised for its extensive and diverse options. Guests frequently describe the food as delicious, well-prepared and offering something different every night. Notable mentions include the international themes and a broad selection of dishes ranging from grilled meats and seafood to a variety of desserts such as brownies and cheesecakes.

The overall quality of the evening meals is often commended with many guests appreciating the well-organized buffet service and the diverse selection catering to various tastes. Some guests specifically note that dinners, along with breakfasts, were a high point of their stay, emphasizing the good quality and plentiful nature of the offerings.

However, there are some critiques worth noting. A few guests mention that the variety can sometimes be lacking, leading to repetitive meals across their stay. There are also occasional complaints about the food being not up to par for a 4-star hotel with some dishes described as average or basic. Additionally, the lack of included drinks with dinner, such as free water, is a point of contention for some.

Despite these occasional shortcomings, the general consensus is that the dinner at Hotel Riviera is very good with most guests enjoying the diverse, well-prepared and tasty meals provided in an organized buffet format.

Rooms
Hotel Riviera boasts a range of rooms that frequently receive positive feedback for their spaciousness, modern decor and cleanliness. Guests often highlight the ample space, comfortable mattresses and well-equipped amenities including air conditioning, refrigerators and in some cases, whirlpool baths. Many rooms offer balconies or terraces, adding to the overall comfort and enjoyment of the stay.

Several reviews mention the thorough daily housekeeping, ensuring a consistently clean and tidy environment. The recently renovated rooms are particularly noted for their modern features and stylish design. Despite occasional complaints about small room sizes or noise from other guests, the majority of reviews emphasize the high standards of room comfort and the quality of amenities provided.

Overall, guests find the rooms at Hotel Riviera to be spacious, well-maintained and equipped with modern conveniences, making it a comfortable and pleasant place to stay.

Beds
Hotel Riviera boasts high praise for its beds among guests. Descriptions repeatedly highlight their comfort with many reviews noting the beds as very comfortable and offering a good night's sleep. Guests appreciated spacious rooms with modern, large and comfortable beds, many of which featured clean, white sheets and high-quality bedding.

While the majority of guests were impressed with the bedding's comfort and cleanliness, some noted issues with the size and firmness. Smaller beds and shorter lengths were a minor inconvenience for a few, along with occasional complaints regarding the hardness of the mattresses and thin, uncomfortable pillows. Despite these few concerns, the overall consensus remains positive with many guests singling out the beds as one of the best aspects of the hotel experience.

The modernity and cleanliness of the mattress and pillows contributed to an overall comfortable stay, although improvements could be made to cater to those preferring softer sleeping arrangements. Overall, Hotel Riviera's beds are a highlight for many travelers, contributing to a restful and comfortable stay.

Cleanliness
Hotel Riviera has garnered numerous positive reviews lauding its cleanliness. Guests repeatedly emphasized that both the hotel and the rooms are "very clean," "spotless," and "well-maintained." The cleaning staff are often noted as being highly diligent with daily room cleaning performed meticulously, sometimes even without needing to request it. Many appreciated the clean and spacious showers and facilities and the hotel's general upkeep has been characterized as "impeccable" and "perfect."

Several visitors pointed out the hospitality and friendliness of the housekeeping staff, which adds to the overall positive experience. The hotel's environment and surroundings are consistently described as clean and tidy, contributing to a pleasant stay. Specific areas like the dining room and sanitary facilities also maintained high cleanliness standards.

However, a few comments indicated isolated incidents, such as the presence of hair in the pool and occasional lapses in room cleanliness. Despite these minor issues, the overwhelming consensus is that Hotel Riviera excels in maintaining an extremely clean and welcoming environment for its guests.

Staff
Hotel Riviera has garnered notable praise for its remarkable and friendly staff, creating an inviting atmosphere for its guests. The reception team is frequently highlighted for their kind and professional demeanor. The restaurant staff also excels in providing attentive and warm service with several mentions of individual employees who go above and beyond to make guests feel welcome.

Throughout various areas of the hotel, from housekeeping to the dining room, the staff is described as friendly, helpful and always willing to assist. This consistent friendliness and the positive treatment from all employees contribute greatly to the overall pleasant experience at the hotel. Despite a few criticisms regarding some reception staff's attitudes and occasional organizational issues, the predominant sentiment emphasizes efficient service and excellent hospitality.

The helpful and courteous nature of the porters and the animation team is also well-appreciated by guests, adding to the overall welcoming environment. The cleaning staff receives accolades for their politeness and diligence, maintaining the cleanliness and comfort of the hotel effectively.

In summary, Hotel Riviera's staff stands out for their exceptional friendliness, attentiveness and professionalism, significantly enriching the guest experience and leaving a lasting positive impression.

Wi-Fi
Hotel Riviera's WiFi garners mixed reviews from guests. Positively, some visitors found the Wi-Fi to be good, fast and well-functioning with a handful mentioning decent or okay internet connectivity. On the other hand, the majority expressed dissatisfaction with the service, highlighting numerous instances of weak, poor or non-existent signals, particularly in certain areas like the 6th floor or specific rooms. Despite being free, the connection was often described as mediocre or unreliable, leading to frustration for those who experienced very bad or terrible WiFi. While access is provided easily upon check-in, the overall internet experience seems to fall short of expectations for many guests.

Spa
Hotel Riviera’s spa offers a modest yet pleasant retreat for guests seeking relaxation. The facilities, while on the smaller side, include a jacuzzi and two saunas, which are well-maintained and clean. Access to the spa costs €5 per person for an hour of use, a fee some might find reasonable for the amenities provided. Guests appreciated the cleanliness and the well-maintained condition of the spa, describing it as acceptable, decent and of good quality.

While the space may not be extensive or feature a wide range of amenities, it includes a whirlpool bathtub and sauna facilities that offer a decent escape. However, some visitors noted the lack of additional entertainment within the spa area and found the space could benefit from being more spacious. The experience is straightforward and visitors are recommended to manage expectations regarding the size and offerings of the spa. Despite its limitations, the spa can provide a worthwhile break for those looking to unwind.

Gym
The gym at Hotel Riviera presents a mixed experience. On the positive side, it is accessible and well-maintained, offering a decent workout environment. Guests mentioned that the gym and pool area are very nice, which adds to its appeal. However, there are several drawbacks noted by visitors. The gym is relatively small and many found the equipment outdated and worn out. Broken machines were a common concern, indicating the need for an upgrade in facilities. Despite these issues, the manageable upkeep and accessibility provide a functional experience for those seeking basic fitness activities during their stay.

Pool
The pool area at Hotel Riviera offers a mix of experiences for guests. On the positive side, the pool is described as clean, large and well-maintained with some guests finding it a pleasant and relaxing spot that is not directly located on the promenade like many other hotels. Free poolside hammocks and sunbeds are available, alongside pool services and a lovely shower, adding to the convenience and comfort of the area.

However, several issues were noted that affect the overall enjoyment. The pool can get very crowded, often with all the sunbeds taken early in the morning and reserved by towels, leading to a lack of available seating. There is a noticeable lack of enforcement of pool rules, which has resulted in unchecked behaviors such as smoking and consuming food and drinks by the pool, contributing to concerns about cleanliness. Additionally, the pool is reported to be unheated and sometimes cold with some guests noting it could benefit from more frequent cleaning.

The pool area can be a lively place with events like terrace parties, though this may lead to it being extremely loud until midnight. Guests also mentioned that the pool appears smaller and less appealing in person compared to the pictures and often gets overcrowded, which diminishes the overall experience. Despite these drawbacks, the organized and well-kept pool, along with its amenities, still provide a satisfactory environment for many guests looking to unwind.

Beach
Nestled along the promenade between Santa Susanna and Malgrat de Mar, Hotel Riviera is ideally positioned for beach enthusiasts. The hotel's beachfront location makes it incredibly convenient for guests with the sea just a minute's stroll away. Access to the beach is quick and easy, providing an effortless transition from hotel room to sandy shores. Visitors consistently highlight the hotel's proximity to the beach, noting it is mere steps or a short walk away, making it perfect for a spontaneous beach outing.

The beach itself receives high praise for being clean, quiet and well-maintained with clear and warm water that enhances the overall experience. Sunbeds are available and in good condition, promising a relaxing day by the sea. Additionally, the location is convenient for accessing nearby shops and the town center, adding to the overall appeal of the stay.

Hotel Riviera is not just about location; it offers pleasant and well-equipped rooms that ensure a comfortable stay. The combination of easy beach access, clear waters and a well-situated hotel creates an ideal backdrop for a delightful beach holiday.

Family
Hotel Riviera is an ideal destination for family vacations in the Barcelona-Girona area. Known for its super family-friendly environment, the hotel has a well-received playground and a fun animation team dedicated to entertaining children and adults alike. Both the pool and the plentiful sun loungers provide excellent opportunities for relaxation.

The hotel's overall atmosphere is welcoming with spacious family rooms that cater perfectly to families, ensuring everyone feels comfortable. With close proximity to the beach and a range of fun activities, Hotel Riviera delivers a comprehensive entertainment experience both during the day and in the evening.

Families return satisfied and happy, making it a highly recommended choice for those planning all-inclusive family getaways. Despite occasional wait times, the positive aspects related to the entertainment, the accommodating staff and the family-oriented amenities make this hotel an excellent option for those traveling with children.

Nightlife
Hotel Riviera's location offers a distinctive nightlife experience that is especially suitable for those who enjoy staying out late. Guests frequently highlight the excellent nightlife atmosphere and commend the area's vibrant city nightlife, which is marked by a variety of bars and clubs conveniently close to the hotel. The sealife-themed bar receives praise for its unique ambiance.

However, there are several mentions of noise issues stemming from neighboring hotels and bars. Many guests note loud music, especially from a nearby disco, that continues until late at night, sometimes making it difficult to sleep. The insulation of Hotel Riviera does not completely block out this noise, leading to some disturbances, particularly on weekends.

Despite these noise complaints, visitors find the nightlife atmosphere enjoyable with plenty of options for going out and having nighttime fun. The central location is a significant draw for those looking to explore the local night scene, adding to the overall appeal for nightlife enthusiasts.

4 Star
Hotel Riviera purports to be a four-star establishment; however, guest reviews suggest it falls short of this mark in several ways. The hotel offers decent comfort and facilities but does not align with the high expectations generally associated with a four-star rating. Some reviewers note that the rooms and meals are of a quality more fitting a three-star hotel. Additionally, the hotel's services and amenities are frequently highlighted as unprofessional and subpar for a four-star standard, leading to overall disappointment from guests expecting a higher level of luxury.

Despite these criticisms, there are positive remarks about the hotel's adequate comfort and certain aspects that are deemed suitable for a four-star experience. It appears that while some elements of the hotel manage to fulfill the four-star criteria, others lag behind, resulting in a mixed overall impression. In conclusion, Hotel Riviera offers a reasonably comfortable stay but does not consistently deliver the four-star excellence it claims.

Outdoor Pool
Hotel Riviera's outdoor pool area garners generally positive feedback from guests, highlighting its pleasant ambiance and cleanliness. The pool is described as large enough for swimming and families appreciate the small paddling pool for children. The area is praised for being well-maintained, neat and a relaxing space to unwind. Guests also enjoy the entertainment and animation activities available in the pool, adding to the overall experience.

However, some guests find the pool too small given the hotel's capacity, often leading to it being overcrowded. There are frequent issues with the availability of sun loungers, as people reserve them with towels and then leave them unused. Additionally, some disturbances are noted due to noise from children late into the night. Despite these points, the pool remains a significant attraction with many appreciating its good location and the overall service provided around it.

Luxury
Hotel Riviera presents itself as a luxurious escape, offering an experience often described with terms like high-class service, up-market ambiance and a luxurious atmosphere. Guests frequently highlight the high standards of the rooms, which include superb amenities such as jacuzzis, aligning well with the expectations of a four-star rating.

The service is often praised as being of five-star quality, adding to the premium luxury feel that the hotel aims to deliver. The overall experience at Hotel Riviera tends to be viewed as high-quality and luxurious, providing a significant value for money. However, it's important to note that some guests feel the hotel does not fully meet the 4-star rating expectations, mentioning deficiencies in variety and certain standards.

Despite these occasional criticisms, Hotel Riviera is generally regarded as a luxury hotel, making it a good option for those seeking a luxurious stay.

Romantic
Hotel Riviera proves to be an excellent choice for couples seeking a romantic getaway. The hotel's spacious family rooms, complete with whirlpool bathtubs, offer a cozy and intimate setting, perfect for a weekend escape with a significant other. Guests have heralded it as a great location to relax and unwind, often highlighting the romantic atmosphere and ambiance prevalent throughout the hotel.

Whether it's the romantic evening events or the tranquil moments shared on the terrace, couples can count on the hotel to provide an ideal backdrop for their special time together. The romantic setting is further enhanced by the hotel's picturesque location by the sea, creating idyllic moments for partners to cherish.

However, it's worth noting that the neighboring hotel's evening entertainment can sometimes be quite loud, spanning from 8 pm to midnight. Despite this, Hotel Riviera remains a favored choice for those looking to enjoy a tranquil and romantic experience.


Yes, Hotel Riviera has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel Riviera.

No, Hotel Riviera doesn't allow dogs.

No, parking facilities aren't available at Hotel Riviera.

Yes, Hotel Riviera has a gym.

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