Hotel Santa Clara

Santiago de Compostela 42.88569300, -8.54112700 , Santa Clara, 12 (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Santa Clara stands out for its enviable location just minutes from the historic center of Santiago de Compostela. Guests appreciate its proximity to the old town and the Cathedral, enjoying a serene and quiet retreat away from the hustle and bustle. The hotel's central setting offers excellent value for money with easy access to the bus station and the airport, making it an ideal base for exploring the city.

The hotel's cleanliness is consistently praised with guests highlighting the spotless and well-maintained rooms. The comfortable and simple accommodations are noted for their spaciousness and tranquility, contributing to a restful stay. Despite minor concerns such as occasional humidity stains and street noise, the rooms are generally described as tidy, well-lit and equipped with essential amenities.

Hospitality is a hallmark of Hotel Santa Clara with the staff receiving high accolades for their friendliness, kindness and helpfulness. Staff members, especially individuals like Beatrice and Cristina, are commended for their outstanding service, multilingual abilities and prompt responsiveness, making guests feel warmly welcomed and well-cared for.

The breakfast experience at Hotel Santa Clara garners mixed reviews with many guests appreciating the abundant, natural ingredients and varied selection. Fresh fruit, yogurt, natural juice and Lavazza coffee are frequently praised. However, some guests feel the breakfast is somewhat expensive and suggest improvements in variety and convenience.

While the hotel offers convenient self check-in options, Wi-Fi connectivity is a notable drawback with many guests experiencing weak or intermittent signals, particularly in certain rooms.

Overall, Hotel Santa Clara is highly recommended for its exceptional location, cleanliness and attentive staff, ensuring a pleasant and comfortable stay despite a few minor issues with Wi-Fi and breakfast value.
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Categories
Hotel with Free Wi-Fi
The hotel includes free Wi-Fi for guests. Its central location in Santiago de Compostela makes it easy to explore the city.

Small Hotel
This hotel offers a comfortable and convenient stay in Santiago de Compostela. Its central location provides easy access to the city's attractions and amenities.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Room Types
Twin Room Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides soundproof walls, a wardrobe, parquet floors, a flat-screen TV, as well as garden views. The unit offers 2 beds.

Single Room Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. Boasting an outdoor dining area, this single room also features soundproof walls, a wardrobe and a flat-screen TV. The unit has 1 bed.

Standard Queen Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Boasting an outdoor dining area, this double room also offers soundproof walls, a wardrobe and a flat-screen TV. The unit has 1 bed.

Guest Reviews
8.6
Very Good
Location
Hotel Santa Clara boasts an enviable location, just minutes away from the vibrant historic center of Santiago de Compostela. Its proximity to the old town and the Cathedral—notably within a comfortable 10-minute walk—makes it a perfect base for exploring the city's rich heritage. The hotel strikes a balance by being close to the bustling center yet tucked away from the noise of the busiest streets, offering a serene and quiet retreat.

Guests consistently praise the hotel's cleanliness and comfort, often highlighting the spacious rooms and soundproof environment which contribute to a restful stay. Additionally, the central setting provides excellent value for money without compromising on convenience, as guests appreciate easy access to the bus station and the airport.

The surrounding areas are filled with charm, featuring a inviting garden and shared outdoor spaces. Visitors often note the ideal location for sightseeing, being mere minutes from iconic landmarks like the Plaza del Obradoiro. The friendly and attentive staff further enhance the overall experience, making Hotel Santa Clara a highly recommended choice for anyone looking to immerse themselves in the heart of Santiago de Compostela.

Breakfast
Hotel Santa Clara offers a breakfast experience that receives a range of feedback from guests. Many reviews highlight the positive aspects such as its abundance, natural ingredients and varied selection. Guests noted the delicious fresh fruit, yogurt and the use of natural juice and Lavazza coffee, which contribute to the appeal of the breakfast. The buffet style is often praised for its completeness and diversity.

However, some guests felt the breakfast was somewhat expensive relative to its offerings and quality, indicating mixed perceptions about value for money. Specific criticisms include the limited selection, cold filtered coffee and a lack of convenience due to the breakfast starting only at 8:30 AM. On the positive side, the breakfast's central location near the cathedral and the cozy ambiance of the place were appreciated by guests. In essence, while many found the breakfast wonderful and enjoyable with tasty coffee, others felt it could benefit from more options and better pricing.

Rooms
Hotel Santa Clara offers comfortable and simple rooms that are frequently praised for their spaciousness and cleanliness. Guests have highlighted the coziness and peace of their accommodations, ensuring a restful stay. The rooms are generally well-lit and equipped with window shades to keep them dark when needed. Several reviews appreciate the modern, functional design and the convenient location close to Santiago's old town.

Visitors often find the rooms larger than expected with big, clean restrooms. The beds are described as comfortable, although there are occasional comments about mattresses needing replacement. Most guests find the rooms quiet and well-insulated from exterior noise.

Despite some minor issues such as humidity stains on the ceiling, lack of air conditioning and occasional noise from the street, the feedback remains mostly positive. The pleasant outdoor areas and satisfactory breakfast add to the overall experience.

Overall, the rooms at Hotel Santa Clara are clean, tidy and conducive to a tranquil stay with friendly and helpful staff enhancing the guests’ experience.

Beds
Hotel Santa Clara's beds receive an overall positive reception from guests with many highlighting the comfort of both the beds and pillows. Guests frequently praise the mattresses, describing them as comfortable, great for sleeping and conducive to a pleasant stay. The sleeping arrangements are complemented by spacious and clean rooms, ensuring an excellent experience. However, some reviews note that certain beds are not as stable or comfortable with specific issues regarding hard or insufficient pillows. A few guests also mentioned instances of smaller and basic mattresses, which may not meet everyone's expectations. Despite these occasional drawbacks, the majority of reviews emphasize the comfort and quality of the bedding at Hotel Santa Clara.

Cleanliness
Hotel Santa Clara receives high praise for its cleanliness across numerous reviews. Guests consistently describe the rooms as very clean, well-maintained and equipped with essential amenities. Comments often highlight the hotel's spotless and immaculate condition, not just in individual rooms but throughout the entire property. Reviewers are impressed with the high cleaning standards and the overall pristine condition, noting that the accommodation is impeccably clean and premium.

Many visitors appreciate the room cleanliness, emphasizing tidy and well-scented rooms that create a comfortable stay. The bathrooms are also noted for their extra cleanliness. Several reviews mention that everything appears new and well-kept.

Despite some criticisms, such as a shower that couldn't hold properly and occasional smells of tobacco, the positive aspects overwhelmingly dominate. The cleanliness extends to the hotel's facilities and common areas, reinforcing its reputation for hygiene and comfort.

In addition to the emphasis on cleanliness, positive remarks about the location, breakfast quality and friendly staff hint at an overall pleasant experience. While there are a few minor hiccups, the general consensus is that Hotel Santa Clara is a clean and comfortable place to stay, ensuring a pleasant and worry-free experience for its guests.

Staff
At Hotel Santa Clara, the staff unequivocally shines, drawing consistent praise for their friendliness, kindness and helpfulness. Guests frequently mention the warm and welcoming demeanor of the reception team, particularly highlighting Beatrice (often referred to as Bea) for her extraordinary hospitality and professionalism. Notably, Bea and other members of the staff are recognized for their multilingual capabilities, which significantly enhance the guest experience.

Responsive communication is another standout feature with staff promptly addressing queries via WhatsApp. The team, including Cristina and other members at the reception, are noted for their readiness to assist, often going out of their way to make guests feel at home. The attention to detail and personalized touch provided by the staff contribute to a comfortable and pleasant stay.

Professional and friendly service is a recurring theme with many guests commending the genuine helpfulness and attentiveness of the team. Whether it's offering local tips, handling special requests or simply providing a friendly smile, the staff at Hotel Santa Clara leave a lasting positive impression.

Wi-Fi
Hotel Santa Clara offers self check-in, which adds a layer of convenience for guests. However, the Wi-Fi at the hotel seems to be a common issue based on guest experiences. Although the hotel staff made efforts to fix the connectivity problems, many guests reported that the Wi-Fi signal was weak, intermittent and sometimes completely unavailable. This made it difficult for some guests to rely on Internet access during their stay. Wi-Fi issues were particularly noted in specific rooms such as room #1032, where the signal did not reach throughout the room. Overall, while the self check-in feature is a plus, the hotel could benefit from improving its Wi-Fi service.


No, Hotel Santa Clara doesn't have any pool.

No, a spa isn't available at Hotel Santa Clara.

No, Hotel Santa Clara doesn't allow dogs.

No, parking facilities aren't available at Hotel Santa Clara.

No, Hotel Santa Clara doesn't have a gym.

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