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Summary of reviewsThe Oca Puerta del Camino Hotel garners strong praise across various categories, making it a desirable accommodation for travelers. Notably, its location provides prime accessibility, situated near the airport and well-connected to Santiago de Compostela's city center via excellent transport options. Guests appreciate its tranquil surroundings, despite being on the city's outskirts, highlighted by clean and spacious rooms, free street parking and easy highway access.
The breakfast is a standout feature, celebrated for its variety, quality and plentiful choices, including fresh and gluten-free options. Rich assortments of bread, cheese and a dedicated children’s table enhance the appeal. Though some minor complaints exist about the price and specific items not being hot, the extensive and well-stocked buffet, paired with an efficient serving staff, more than compensates.
Dining experiences at the hotel receive generally positive feedback with the restaurant praised for good, affordable food and a pleasant buffet. The courteous staff, particularly noted individuals like Carlos and Eva, enhance the meal experiences despite occasional criticisms regarding limited menu options and late opening hours for dinner.
Rooms impress with their spaciousness and comfort, underlined by excellent cleanliness and maintenance. Guests value the modern furnishings, soundproofing and amenities like big TVs and comfortable chairs. Minor issues such as dated fixtures in some rooms and occasional operational concerns do not significantly detract from the overall positive reception.
Cleanliness is a consistent highlight throughout the hotel with guests noting immaculate conditions in rooms, bathrooms and communal areas. The hotel's efforts during the COVID-19 pandemic were particularly commended, reinforcing the high standards of hygiene and maintenance.
The staff receive extensive praise for their friendliness, professionalism and efficiency. Receptionists, restaurant staff and housekeeping are frequently commended for enhancing guests' stays through their exceptional service and attentiveness.
Complimentary WiFi is generally robust and reliable, though a few guests reported minor issues such as slow speeds in the evenings or weak signals in some rooms. The gym is well-equipped and meets guests' needs, despite being a bit small and having later opening hours. The pool area, while appreciated for its cleanliness and spaciousness, faces some criticisms regarding accessibility issues and occasional closures.
Parking facilities are ample and convenient with options for both free street parking and secure underground parking at a modest fee. This arrangement is generally praised despite occasional remarks about tight parking spaces.
Families find the hotel particularly accommodating, enjoying large family rooms, kid-friendly amenities, a safe environment and entertainment options for children. The overall positive atmosphere and practical conveniences make it an excellent choice for family stays.
In sum, Oca Puerta del Camino Hotel impresses with its range of amenities, cleanliness, friendly staff and accessibility, offering a comfortable and enjoyable stay for a wide array of guests. Show more
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Categories
Family Friendly Hotel
This hotel is often mentioned as a family-friendly option. While specific family amenities aren't detailed in the provided context, its reputation suggests it caters well to families.
Dog Friendly Hotel
This hotel welcomes pets and offers comfortable accommodations. Its location and amenities make it a convenient choice for guests traveling with dogs.
Hotel with Swimming Pool
This hotel features a seasonal outdoor swimming pool and a gym. It provides a convenient location and modern amenities.
Outdoor Pool
Business Hotel
This hotel has 160 rooms and is considered one of the popular conference hotels. It provides essential amenities for business travelers.
Hotel with Parking
This hotel includes parking for guests. The hotel is well-located for those traveling the Camino de Santiago.
EV charging stations
Hotel with Gym
The Oca Puerta del Camino Hotel has a seasonal outdoor swimming pool and a gym. These features allow guests to maintain their fitness routine during their stay.
Hotel with EV Charging Stations
Oca Puerta del Camino Hotel features an electric vehicle charging station, including an 'electrolinera' for recharging. Guests can book these charging facilities in advance, offering a structured and convenient charging experience.
4-Star Hotel
This hotel is a top-rated hotel in Santiago de Compostela. It is a popular choice with excellent ratings.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor swimming pool, providing a dedicated area for guests to swim and relax during the warmer months.
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Room Types
Double or Twin RoomThis air-conditioned room features flat-screen satellite TV, a minibar and a private bathroom with a hairdryer.
Triple RoomPlease note no extra beds are available in this room type.
Double or Twin Room (2 Adults + 1 Child)With one extra bed.
Executive Double RoomThe spacious double room provides air conditioning, heating, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
Double or Twin Room - Single UseOffering free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned single room offers a flat-screen TV with satellite channels, a minibar, a safe deposit box, heating as well as pool views. The unit offers 2 beds.
SuiteThis spacious and comfortable room features a flat-screen TV, safe, minibar, a separate living room with a sofa, and a kettle with free tea. The bathroom comes with free toiletries, bathrobe, slippers, bath or shower, and hairdryer.
Family Room (2 Adults + 2 Children)This spacious and comfortable room features a flat-screen TV, a sofa, safe, minibar, and a kettle with free tea. The bathroom comes with free toiletries, bath or shower, and hairdryer.
Deluxe RoomLocated on the 8th and 9th floor, this spacious and comfortable room features a Smart TV, a chaise longue, safe, minibar, and a kettle with free tea. The bathroom comes with free toiletries, bathrobe, slippers, bath or shower, and hairdryer.
Family Suite (2 Adults + 2 Children)Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, heating as well as pool views. The unit has 3 beds.
About Oca Puerta del Camino Hotel
License: H-CO-001803
Guest Reviews
8.9
Excellent
Location
The Oca Puerta del Camino Hotel boasts a superb location with prime accessibility for travelers. Positioned near the airport and conveniently reachable by car, it offers guests a tranquil environment just a short drive from the heart of Santiago de Compostela. The hotel's proximity to important venues like the Camino de Santiago and Monte do Gozo auditorium makes it ideal for pilgrims and concert-goers alike. Additionally, its close location to the convention center and exhibition palace is perfect for those attending conferences or business trips.
While some reviews highlight the distance to the historic center, generally reporting a 40-45 minute walk, this small downside is mitigated by excellent transport options, including nearby bus stops that make it easy to reach downtown in about 10 minutes. Taxi rides to the city center take only around 5 minutes. For those with cars, free street parking and easy highway access balance the relative distance.
Despite its location on the outskirts, the hotel’s quiet surroundings offer a peaceful retreat away from the hustle and bustle. Guests commend the site's cleanliness, spacious rooms and wonderful amenities like the large swimming pool. The friendliness and attention of the staff further enhance the stay, making the Oca Puerta del Camino Hotel a comfortable and well-connected choice for both leisure and business travelers.
Breakfast
The breakfast at Oca Puerta del Camino Hotel is highly praised by guests for its variety, quality and completeness. Many reviews highlight an abundant selection of items, including fresh and gluten-free options, rich assortments of bread and cheese and a dedicated children's table with sweets and smoothies. The buffet generally receives commendations for being delicious and well-stocked with some guests noting that it offers the best breakfast they have experienced in a hotel.
The presentation is attractive and service is described as efficient and friendly. Despite widespread acclaim, there are occasional complaints about specific items not being served hot and the breakfast being somewhat expensive. However, the extensive options, including warm food like pancakes and the overall quality more than make up for these minor drawbacks.
Guests appreciate the wide schedule for breakfast and the continuous replenishment of food, ensuring a smooth dining experience even during peak times. While suggestions for more fruit variety and lactose-intolerant milk options have been noted, the breakfast spread remains a major highlight of staying at this hotel.
Dinner
Dining at Oca Puerta del Camino Hotel offers a varied experience that generally tilts towards the positive. The hotel's restaurant wins praise for having good, affordable food with many options, including a buffet that some guests found to be of high quality and reasonably priced. The hotel also features a gastrobar and a cafeteria, both of which received appreciation for their good food with the cafeteria specifically noted for its delicious meals.
Service is frequently highlighted with special mentions of friendly staff, particularly a waiter named Carlos and a receptionist named Eva. Several guests noted that the dining staff were fantastic overall. Although the quality of the food is generally seen as excellent with multiple compliments on the good value and the pleasant surprise of a nice dinner, there were some criticisms. A few guests pointed out that the buffet could be weak and limiting and some found the menu options sparse with a kitchen that closes early.
Timing appears to be an issue for some diners with the restaurant's late opening hours for dinner being inconvenient, especially for families with children. Confusion and long waits were mentioned occasionally, impacting the overall dining experience.
Despite some areas for improvement, such as the need for quicker and more abundant buffet options and a more streamlined service, the dining facilities at Oca Puerta del Camino Hotel seem to leave a generally positive impression on guests, making it a reliable option for a pleasant meal during a stay.
Rooms
Oca Puerta del Camino Hotel offers rooms that consistently impress with their exceptional spaciousness and comfort. The vast majority of guests laud the rooms for being extremely large, well-maintained and impeccably clean. Many highlight the impressive cleanliness standards that extend to the spacious bathrooms as well. The beds are often noted for their comfort, contributing significantly to the overall positive experience.
Rooms are modernly furnished with large wardrobes and ample seating space, making them suitable for families and those needing extra room. Guests particularly appreciate the soundproofing, which makes for a quiet stay, even in a bustling hotel environment. Notable amenities in some rooms include big TVs, mini-fridges, comfortable chairs and even thoughtful touches like complimentary water bottles and toiletries.
While the overall ambiance is modern and inviting, some feedback suggests that certain rooms and bathrooms could benefit from slight renovations to address outdated fixtures. There were occasional mentions of issues such as ineffective air conditioning and insufficient electrical outlets, which detracted slightly from the comfort. However, these concerns seem to be relatively minor in comparison to the overwhelming praise for room size and cleanliness.
In addition to the spacious room interiors, the hotel's cleanliness extends to all areas, including lobbies and reception. The staff received high marks for their friendliness and efficiency, further enhancing the guest experience. With rooms that are large, clean and comfortable, Oca Puerta del Camino Hotel successfully provides a relaxing and enjoyable stay for its guests.
Beds
Nestled within the picturesque cityscape, Oca Puerta del Camino Hotel stands out for its impressive comfort, particularly when it comes to bedding. Guests repeatedly praised the hotel's beds, emphasizing their substantial size and the exceptional comfort they provide. Often described as huge or even enormous, the beds are noted not just for their scale but also for their plush, inviting nature. They boast soft and comfortable pillows, contributing to an overall restful experience that many equate to a spa-like quality.
The mattresses have garnered acclaim for being supportive and incredibly comfortable, ensuring a good night's sleep. The expansive king-size beds are a frequent highlight, ideal for those who cherish roomy and cozy sleeping arrangements. Rooms complement this comfort with a spacious and inviting atmosphere, creating a haven of relaxation.
Additionally, the hotel caters well to dog owners, offering large beds and convenient amenities for pets, enhancing the appeal of Oca Puerta del Camino Hotel for guests traveling with their furry companions. Despite a few mentions of minor discomfort with extra beds, the overwhelming consensus remains that the primary beds are of high quality, providing a superb level of comfort and coziness.
Cleanliness
The reviews for Oca Puerta del Camino Hotel highlight its exceptional cleanliness as a standout feature. Guests consistently note that everything was spotless, ranging from the rooms to the entire facility. The rooms are frequently described as very clean, spacious and comfortable with a high standard of maintenance evident throughout. Many comments praise the immaculate condition of the hotel with specific attention to the meticulous cleaning services provided. The beds received positive mentions for their size and comfort, contributing to a pleasant stay.
Apart from the overall cleanliness, the hotel’s facilities and amenities are well-kept, although there were occasional remarks about minor maintenance issues like deteriorated bathrooms and low shower pressure. Despite these few concerns, the guests' overall satisfaction with the cleanliness shines through, as it meets and often exceeds expectations.
Furthermore, the attention to cleanliness extends to the communal areas, including a clean and well-maintained pool. The efforts made during the COVID-19 pandemic were particularly commended, reflecting a high level of hygiene and care. Overall, Oca Puerta del Camino Hotel leaves a strong positive impression on guests through its dedication to maintaining a pristine environment.
Staff
The reviews for Oca Puerta del Camino Hotel highlight the exceptional service provided by the staff across various roles. Guests frequently praised the reception staff, describing them as welcoming, professional and always ready to help. Names like Eva, Carlos and Manuel Liñares were mentioned several times for their outstanding assistance and friendliness during check-in and throughout the stay. The reception personnel were noted for their efficiency and attentiveness, ensuring a smooth and pleasant check-in process.
Additionally, the staff's hospitality extended beyond the front desk. The restaurant and buffet staff were also celebrated for their courteous and friendly service. Guests appreciated the warm smiles and the thorough explanations provided by the team. The overall sentiment indicated that the staff's kindness and professionalism significantly contributed to the positive experiences of visitors.
Housekeeping staff were similarly recognized for their helpfulness and thoroughness. Guests noted that the entire team worked harmoniously to ensure maximum comfort, making special efforts to accommodate all needs and requests.
In summary, the hotel's employees consistently delivered high-quality service marked by friendliness, professionalism and a welcoming atmosphere. This strong focus on guest satisfaction and excellent staff treatment seemed to enhance the overall stay for many visitors.
Wi-Fi
Oca Puerta del Camino Hotel offers complimentary WiFi that is generally described as good and stable with some guests noting high-speed internet availability for added convenience. Many reviews praise the WiFi as excellent and satisfactory, ensuring that most guests have a positive experience with internet connectivity throughout the hotel. However, a few guests did encounter issues, such as slow speeds at times, especially in the early evening and some reported that the signal could be stronger. Additionally, there were occasional complaints about the WiFi connection being flakey or nonexistent in certain rooms. Despite these occasional hiccups, the overall consensus suggests that Oca Puerta del Camino Hotel provides a reliable WiFi service for its guests.
Gym
The gym at Oca Puerta del Camino Hotel receives high praise from guests for being well-equipped and offering a comprehensive workout experience. Guests appreciate the modern and state-of-the-art facilities, highlighting the excellent and very complete gym setup. While some note that the gym is a bit small, they still find it functional and equipped with everything needed for a good workout. The presence of unique features like a pull-up bar is positively mentioned. The gym is also suitable for people with reduced mobility, adding to its appeal. Convenient gym hours and good air conditioning further enhance the experience, although a few guests mention that the gym opens a bit late at 10 in the morning. Despite these small drawbacks, overall feedback emphasizes the quality and completeness of the gym facilities, making it an important and well-applauded feature of the hotel.
Pool
The pool area at 'Oca Puerta del Camino Hotel' receives mixed reviews from guests but leans towards the positive end of the spectrum. Guests generally appreciate the large, clean and well-maintained pools—both indoor and outdoor. The outdoor pool, in particular, is praised for its spaciousness, grassy area with hammocks and a comfortable atmosphere, making it an ideal spot to relax, especially after a day of walking the Camino.
However, there are some consistent issues highlighted. The pool is often closed, which has been a source of disappointment, particularly for those visiting during warm weather. Accessibility issues for people with reduced mobility and a limited number of sunbeds and hammocks are also noted. Additionally, some guests mention the pool being cold or having a few bugs and the showers around the pool area could be improved.
Despite these drawbacks, the pool remains a valued amenity for many guests, providing a pleasant and enjoyable environment. It stands out as a feature that enhances the overall experience at the hotel, especially on hot days.
Parking
Oca Puerta del Camino Hotel boasts a range of convenient parking options that have garnered positive feedback from guests. There's ample free parking available right in front of the hotel, though it tends to be busier during the day and more spacious in the evening. Guests appreciate the hassle-free and accessible parking facilities, which include both public and private options. The hotel offers underground parking for €10 per day, which is secure and easily accessible. However, some guests have noted the parking spaces can be a bit tight and navigating the garage with its unique driving rules may require extra attention. Overall, parking at the hotel is described as easy, convenient and plentiful, making it a stress-free experience for visitors.
Family
The Oca Puerta del Camino Hotel excels as a family-friendly destination, making it a wonderful choice for those traveling with children. The hotel is praised for its spacious and comfortable rooms with many reviews highlighting the oversized family rooms that are perfect for accommodating larger groups. Families appreciate the clean and secure environment, along with the practical and convenient amenities provided throughout the hotel.
The staff's kindness and helpful demeanor towards children enhance the overall experience, contributing to a pleasant and welcoming atmosphere. The availability of a kids' area and family game corner provides additional entertainment for younger guests and kid-friendly menus ensure that mealtimes are stress-free and enjoyable.
Guests also commend the hotel's safe and secured environment, which allows for a relaxed and worry-free stay. The presence of a play space for children and the option for ice cream sales cater to the needs of families, making their stay more enjoyable.
Overall, the Oca Puerta del Camino Hotel stands out as an excellent choice for a family getaway with its blend of spacious accommodations, thoughtful family-oriented services and a welcoming atmosphere.
4 Star
The Oca Puerta del Camino Hotel presents a mixed picture concerning its four-star rating. Some reviews affirm that the hotel's facilities and services align well with what is typically expected from a four-star establishment. Visitors often highlighted that the management quality and overall experience are in line with this rating. For some, the hotel even exceeds expectations, suggesting that it rivals or surpasses other hotels in the same category with a few stating it deserves a higher rating.
However, there are also notable critiques. Several guests felt that the amenities and services could be improved to meet the higher standards commonly associated with four-star hotels. There were mentions of the hotel being slightly outdated but generally in good condition. Some guests suggested that the hotel might be more appropriately rated as a three-star establishment based on their experiences.
In summary, while many find the Oca Puerta del Camino Hotel consistent with its four-star status and even exceptional in some cases, others believe there is room for improvement to fully justify the rating.
Business
Oca Puerta del Camino Hotel is highly regarded as a suitable choice for business travelers, offering an environment that caters well to work-related needs. Guests appreciate the business-friendly amenities and the professional ambience of the hotel, which makes it an ideal destination for business trips and conferences in Santiago. Its location is particularly convenient for work matters, being in close proximity to the Congress Palace and featuring excellent business facilities.
The hotel provides a range of services that enhance the business travel experience. Guests commend the quality room services, the comfort of the rooms and beds and the professional details attended to by the staff. The meeting rooms and convention center have also received positive feedback, offering spacious, comfortable and cozy facilities perfect for professional use.
The hotel is praised for the management and the staff’s professional approach, ensuring an excellent stay for those traveling for work. Whether for one night or an extended business trip, the hotel's combination of services and facilities works perfectly to meet the needs of business travelers.
Overall, Oca Puerta del Camino Hotel stands out as a fantastic choice for business stays, conferences and work-related travel, ensuring both comfort and efficiency.
Accessible
Oca Puerta del Camino Hotel provides commendable accessibility features that cater to guests with disabilities. The hotel's accessibility is evident in its well-adapted rooms and bathrooms, making it convenient for wheelchair users and those with reduced mobility. The facilities are designed thoughtfully to accommodate various needs, ensuring easy access whether arriving by car or on foot and benefits from proximity to public transport.
Despite the pool not being suitable for guests with reduced mobility, other facilities maintain high standards of cleanliness and accessibility. Overall, the hotel's dedication to accessible design and its strategic location make it a favorable option for disabled travelers.
Outdoor Pool
At Oca Puerta del Camino Hotel, the outdoor pool emerges as a notable feature for guests, offering a refreshing retreat on hot days. The pool is frequently described as clean and well-maintained, providing sufficient space for a relaxing experience. Guests appreciate the surrounding grassy areas and hammocks, which complement the sunny garden setting. The pool is described as good-sized and beautiful, though some noted occasional maintenance issues like a dirty edge. Overall, the pool is a highlight for those looking to unwind and enjoy the hotel's amenities.
Romantic
Oca Puerta del Camino Hotel provides an ideal setting for a romantic getaway, attracting couples seeking a serene and intimate experience. The hotel is nestled in a romantic area, offering an ambiance that enhances the overall romantic experience. Guests have highlighted the nice romantic details and the romantic atmosphere that permeates the place, making it a popular choice for honeymoons and special occasions. Couples have appreciated the comfortable accommodations with some specifically mentioning their satisfaction with the bed for a cozy night’s sleep. For those looking to spend quality time with their partners, this hotel offers a perfect blend of charm and tranquility.
Dog Friendly
Travelers who visited Oca Puerta del Camino Hotel with their furry companions were generally delighted with the pet-friendly facilities and services offered. The hotel provides a welcoming environment for dogs with rooms specifically designed to accommodate pets. Guests appreciated the gesture of having dog beds, food and water bowls and even toys for their pets, making the stay comfortable and enjoyable not just for them but for their four-legged friends as well.
Many noted the hotel as being very dog-friendly, allowing pets in the rooms and treating them like part of the family. The provision of a welcome kit for pets, which includes essential items for the dogs, was highlighted as a thoughtful touch by several reviewers. The spacious rooms were a plus point for dog owners, making it easier to manage their pets.
However, there were a few practical limitations highlighted. Dogs are not allowed in the common areas of the hotel, which might be inconvenient for some pet owners. Additionally, there is a pet fee, which some guests found to be on the higher side with specific mentions of 15 to 20 euros per stay.
Overall, for dog owners who wish to travel with their pets, Oca Puerta del Camino Hotel offers a very accommodating and comfortable experience despite the extra cost and some restrictions on pet movement within the hotel premises.
Yes, Oca Puerta del Camino Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Oca Puerta del Camino Hotel.
Yes, Oca Puerta del Camino Hotel welcomes dogs.
Yes, parking facilities are available at Oca Puerta del Camino Hotel.